Cranachan in Glasgow City

Afternoon tea,sandwiches passable,scones burnt on bottom and so dry no amount of jam and cream could sort that. Cakes, carrot cake ok,choc cake dense and victoria sponge had far too much fat in the mix. Cranachan with no oats!!!! Very disappointed to say the least. Some staff could do with training in customer service,especially front of house

Ok, Average food above average prices. Nice coffee, Black pudding and bacon. Tattie scone burnt. My son loved the hot chocolate

Very, very busy but a bloke, who seemed to be in charge, opened a section usually reserved for weekends. Great restaurant .

The staff are really nice here, the food was fine

I felt it was very overpriced for what we had.

BLT was very dry. Salmon was lovely and the staff friendly.

Thoroughly enjoyed getting breakfast here. They have a nice seating area within the mall building.

Went here on a Saturday at 5pm. We used an Itison voucher. 2 courses and a drink. I had the Chicken Liver Pste to start. It was a huge plateful and very tasty. I followed up with Chicken Curry, again excellent. My wife had the Fish. Everything was served lovely and hot Definitely recommend this place. It's I a lovely setting as well. Service was fast.

Came in because of the rating but the food was not great. Had the morning roll with black pudding the bread tasted stale and the black pudding was greasy for some reason. The orange juice tasted horribly bitter. Would not recommend. There are so many other good local spots that were so much better.

Super delicious food excellent service

Good but not great food. Atmosphere is very good.... Service was decent , my waitress couldn't really explain the menu very well. She was very shy unfortunately. Overall quite good.

The best fluffy light cakes but now charging service charge on a coffee and cake. If I want to leave a tip, I will but you should not be adding it to the bill. Been coming here for over 10 years and this is the first time it cost over £21 for 2 coffees and 2 slices of cake. Get real, £19 was bad enough but then add extra for simply serving a coffee and cake. Stop charging service charge or we won’t be back. I know prices have gone up by really, that much for coffee and a slice of cake.

Had lunch, food delicious. Good friendly service.

Place was ok as was the food. We both ordered from the list is sandwiches, a Cajun Chicken Wrap and a Club Sandwich, there is a note under the list of sandwiches that says ‘add a portion of skinny fries to any sandwich for £3’ so we did. When the bill came we were charged £8.50 instead of £6. I queried this with the waitress and she abruptly said that didn’t apply to the sandwiches we had. So clearly you can’t add Skinny Fries to ANY sandwich for £3. Appreciate it’s only a couple of pounds but really that’s not the point!

Came in for breakfast/brunch and had a great time! The food was delicious and the young waitress in charge of us was a sweetheart! It's a pretty pricey place, but it was nice just for the experience so we didn't mind ^^

A nice café to have a spot of breakfast in Glasgow city centre. Seating available inside and on the gallery forecourt. Freshly cooked and prepared meals and the teas/coffees are tasty too. Friendly staff. Recommended if you're looking for breakfast.

Had 2 evening meals during a holiday visit to Glasgow. Very varied and interesting menu. All the meals we had were very good and staff went out of their way to ensure that we had a great dining experience.

Great afternoon tea with tasty sandwiches and cakes.

Visited Cranachan the middle of August, it was a Friday afternoon and seemed to be the place to be in Princes Square it was by far the busiest restaurant. We were greeted with a polite young chap who showed us to our table. After looking at the extensive choices a young lady took our order. I had the soup and sandwich (perfect lunch time portion) my wife opted for the pate and fries. The service was very quick although we were not left feeling rushed. We shared a mango and pistachio cake and had 2 coffees. All in all a lovely lunch, great service and a beautiful setting. We will be back ! Highly recommended.

Really enjoyable relaxed lunch with friends

The cullen skunk was great. The only thing we didn't like was the sandwich. The bread was not toasted and it didn't taste as good as well

Great service and very varied menu . Even gave me a portion of soup to try as it was spicy . Will return soon .

Cranachan in Glasgow has to be one of the most disappointing dining experiences I’ve ever had the misfortune of enduring. The service was utterly shocking from start to finish. The staff were not just disinterested but outright rude, treating us as if our presence was an inconvenience. The food was painfully average—nothing to write home about and certainly not worth the inflated prices. To add insult to injury, the billing situation at the end was a complete farce. We were overcharged, and when we raised the issue, the management was unbelievably unhelpful and dismissive. It felt like they were more interested in squeezing every last penny out of us than providing any semblance of customer service. Avoid this place at all costs. There are far better options in Glasgow where you’ll be treated with respect and actually get value for your money.

Came in here years and was so much better. Some of the waiting staff need to have a course in Manners and in the ability to smile occasionally. It isn't the fault of the paying public to that they don't want be at work. As we sat and ate our, reasonable sandwiches, one of the food prep technician's came out of a cupboard in the corner. Her cooks apparel was so disgustingly dirty that None of us would have even ordered if we had seen who was going to prepare our lunch. The street outside had less food on it than her top and that's saying something in Glasgow. It's only saving grace is that Tinderbox is right next door and that takes away som of the heat as that is equally bogging. Some rude unfriendly staff ( not all ) and isn't the cleanest..In need of a makeover in staff and In hygiene

This place is worth a visit. We had a lovely lunch. The victoria sponge was to die for. Will definitely be back

Food was excellent, but confused about how they calculate Itison voucher value. Little selection of beers, and only expensive small bottles available. There is a new practice of automatically adding a service charge to the bill

Had the afternoon tea. Sandwiches were poor. Bread dry. Not enough filling. Mini scone dry as dust. Cakes all far too sweet. Mini trifle thing was inedible. Could not recommend. Service was OK. Green tea was Nic’s.

2nd time I’ve been here. Restaurant was pretty empty. When I asked when it closed was told when everyone leaves … they were tidying up and it was only after 8pm. Food average. Prosecco was not chilled. Twice I’ve been on a voucher and definitely won’t be back or recommend.

Pricing - good. Food - good. Service - not great. It was a Saturday morning & were wondering if the staff were hungover or just didn’t want to be there.

Ordered a full Scottish breakfast. It was good quality but came without square sausage and haggis so alittle disappointing especially for the price.

We visited this lovely place while in Glasgow we heard the food was lovely so went for breakfast the young waitress who was at front of desk found a seat for 8 of us took our order greeted us with a smile this young lady is a credit to this place Then a different lady came with our drinks straight away had a attitude with us no patience manners cost nothing (Nicole) maybe you should do a customer service program how to treat customers But so glad we didn’t let this one person stop us because our breakfast was lovely well done to the chef mine was cooked to perfection

Cullen Skink was just a potato soup. Who said their Cullen Skink was to die for?? It was made of potato, plus kitchen leftover vegetables. They brought me the soup in one minute, after the order. Even before my cocktail. I know the soup is already made, but isn’t it western gastronomy that you serve the drink first, and give the guests time to enjoy the drinks? I was very thirsty, and hoped to get the drink first, but had to wait for it for about 10 minutes. Not impressive food. Not an impressive service.

Early start from Aberdeen so a tad peckish when I arrived. Had the eggs florentine - eggs were delicious, hollandaise sauce a little thin & not enough of it, initial service a little slow - not up to the standard I'm used to in this restaurant, but it wouldn't stop me from coming back, as I make a point of patronising local, independent businesses & this one has long been my 'go to' choice when I arrive in Glasgow after a 3 hour coach journey.

Nice venue for a light lunch. We had a halloumi wrap and a chicken wrap which were both tasty. We shared a small bowl of chips too. Couple of glasses of rose wine and two coffees rounded off our lunch. Lovely location and quite busy the day we were in but we were fortunate to get a table without booking.

Food wasn't nice there was far too much vinegar in the food. I advised the member of staff when I was paying and it was just ignored. Very disappointed in the service and it was well overpriced for what I had.

The negative part is obligatory 10% service charge

Poor. Family breakfast was poor. Cold food x 3 = 1 x eggs benedict, 2 x scrambled eggs. Toast and muffin was solid. Stay away.

Very friendly service, nice place, good presentation of the afternoon tea, with snacks and sweets. The savory snacks were good and filling. Some of the cakes had very sweet icing and the cream dessert is also prepared with very sweet ingredients, which ends up being a little sickening. The price was above what we expected. For two people it was £48.29, including the 10% service charge on the amount consumed, which is already added to the bill. I would say 3.5 stars.

The place is quite pleasant and the atmosphere too. On the other hand, the service (charged at £5) leaves something to be desired, for this price it must be impeccable, this was not the case. As for the food, we had afternoon tea, the sandwiches are quite good but basic, on the other hand the cakes are far, far too sweet, it's almost sickening... it's a shame because apart from that it doesn't are not bad, but a very sweet cake, with a sugar cream, sprinkled with icing sugar, not great. On the other hand, the quantity is there (or a little too much because we didn't manage to finish everything). Please note that the price indicated for the snack is per person and not for two people, which therefore doubles the bill.

Afternoon tea was delicious.Plenty of sandwiches and cakes Couldn't eat it all so we got a doggy bag home with us.

Very nice cafe in itself. The breakfast was very tasty! The employees were consistently friendly. Unfortunately it could have been cleaner. The plates, teapot and glasses still had stains of different colors.

The BEST breakfast we had in our 2.5 week tour of Scotland. Very friendly service, top price-performance ratio 👍 Great location 👍

Rude staff that were useless and inattentive, cold soggy food especially the potato cakes, asked to replace 3 items on my breakfast with one different one and got charged for it. Overall bad experience and would not go back if you paid me

Waited to be seated, staff were not overly enthusiastic. No hello, good morning, eye contact, just a gesture towards a table. Specifically requested an extra large, strong coffee. The waiter heard coffee coloured hot water by the looks of it, it was very poor. The vegetarian breakfast was sparse for the price, mushrooms dehydrated and burnt looking, scrambled eggs appeared rehydrated or powdered and were not like any eggs I’ve had before! One slice of cold potato bread, one slice of cold toast. No value for money at nearly £13 excluding the price for the dirty water. Honestly felt like nobody cared enough to bother complaining. We asked for 3 x items on a full breakfast be swapped for 1 x item, on the bill to they charged for an additional item despite removing the 3. This was amended after a quick chat! They didn’t forget to apply their “discretionary service charge”! I couldn’t recommend this place at all. I broke my rule of not eating in shopping centres to my cost! £56 for 3 x breakfasts with 1 x coffee each, Cranachan needs to look inward and do better on all levels from service to food and valuing their customers!

Enjoyed a lovely afternoon tea at Cranachan in Princes Square. Good choice of sandwiches and lovely cakes. Attentive and friendly staff...can't fault it.

I ordered the afternoon tea for 2. The sandwiches and the dessert are good. And we got 2 drink for each person with the tea set.

The best afternoon tea in Glasgow. So many sandwiches which were delicious. All the other restaurants in Glasgow, take note. This is the best value & most delicious in Glasgow, & believe me I've been at so many places.

We’ve been sitting here for 10 minutes. No one has even offered us a menu. Very disappointing for such a lovely venue. They even cleared and reset the table next to us while typing this! Insane. Don’t bother.

I recommend booking online. I know that in the UK they eat early dinner but on Good Friday (half empty city) I went at 7.25pm ​​and at the entrance they told us that the kitchen was closed and that they could only give us drinks and desserts! I pointed out that on the website here it says that it closed at 10pm... all over the world the kitchen normally closes 1 or 2 hours before the restaurant closes... 3 hours earlier seems excessive to me, we went to the restaurant next door, same building and floor, and there were no problems. I recommend writing on the restaurant's website what time the kitchen closes, it seems more fair to customers. I won't go back and I won't recommend friends to go.

We had a it is on voucher 2 mains for £20. We received a very warm welcome and were shown to our table. The service was first class and the food was amazing. Definitely return

Excellent food. Thoroughly recommended.

I’ve given this 2 stars and not one as I got a partial refund on my terrible foot. Oven chips, tasteless humous and soggy bruschetta. Wine was nice beer was chilled. Friendly service too. Was told that no one ever complained about the humous or bruschetta. I found that strange tbh. Anyways was asked to pay £20 of the £32 bill. Wish I had read the reviews before wasting my money.

Had a great meal here with family. Food was delicious. Service was great with special mention to the fabulous Aiden who was so attentive and courteous.

Lovely covered terrace off the main street, quick service but the waiter seemed a little stressed. Nice cakes, we had a table next to the kitchen which was a bit noisy with plates clattering but on the whole a nice break

One of the best afternoon teas, we had a choice of fillings and more sandwiches than any other afternoon tea I've ever had. Staff were lovely too. Definitely recommend it.

Had afternoon tea good selection of sandwiches, scones light, mini cranachans nice with shortbread. Mini cakes all good too. Highly recommended.

Very disappointed with the service, staff were unwelcoming and made us feel like an inconvenience. The gentleman who I presume was the manager and the female with the dark hair needs some customer service training! We will not be back. Food was nice just a shame about the staff who didn’t create a very nice atmosphere.

I loved the evening here. Our waitress was awesome and the food was even better. My steak was done to perfection and the mac and cheese my friend ordered was great .. we had a really good time..

We had a delicious Cranachan cake with tea served by lovely staff. The people at the next table had Afternoon Tea which also looked delicious! Great for a treat. Thank you for a lovely visit,

Travelled from Aberdeen to stay with a friend & had some time to myself in the city centre - bus was absolutely freezing for the entire 3 hour journey - so thought something warming at Cranachan would sort me out. I was correct - soup of the day was curried cauliflower & chickpeas - delicious, if a little too big a helping for me, but warmed me up from the inside out, which was just what was needed. Gentlemen who attended to me were charming, & had a very nice chat with one of them who, when I said the soup was quite spicy, told me the staff had been discussing that very thing! I have eaten here a few times over many years & have always enjoyed the experience.

Nipped in for breakfast, and found myself a little disappointed. Don't get me wrong it looked lovely and was presented well, but it was cold !! We told the waitress, but didn't seem to concerned. Apologies in the right place, but no further action. Nothing off the bill ( not that I asked ) but anything would have been a gesture, ..... but alas ... no. Nice venue, but I won't be rushing back 😝

Received a gift voucher for Afternoon Tea pre booked the venue and arrived early met by the chap who was in charge told him we were early he arranged seats at the side for us and said he would get us seated in the restaurant which he duly did. Menu was giving to us which had a varied selection waitress arrived told us what we could choose took drinks and food menu didn’t wait long for food to arrive when it did what a selection, 3 varieties of sandwiches, scones & cakes and piping hot tea (actually tea not bags) food was fantastic and staff were friendly and helpful paid the bill as we got extras and well deserved tip left. No hesitation In recommended this venue

Great service. Great meal. Changed chips to fries for me on the fish and chips. Can't help atmosphere as we were sitting at the entrance

Booked a table , placed opposite the main restaurant which was quite quiet. The order was taken swiftly and coffee was nice dark roast. Full cooked breakfast was warm and delicious, only issue was the undercooked poached eggs. Reasonable prices and I will be back. Only issue was loud music that started playing intermittently within the arcade itself.

The best restaurant where we have eaten in this holiday.

9 of us dined at Cranachan on November 24th and we ordered from the Christmas menu. I can honestly say it was the nicest meal I've had in a very long time. Portions were great, roasting hot and so so tasty! The drinks were delicious, atmosphere was twinkly and relaxed, staff were prompt and really friendly. I can't wait to return, each of us thoroughly enjoyed it!

Enjoyed my lunch. Staff were helpful

Nice wee place that's been here for years. Very prompt and polite service. Great lentil soup

The coffee was nice, the food was average, the service was extremely poor. Very rude staff. We won’t be back in a hurry

Had lovely afternoon tea...good and service were very good . Recommend.

Very professional and courteous staff, food excellent and well presented, would definitely recommend to family amd friends

I waited at the stand to be seated for a while, 4 staff members walked past me and collected menus without even acknowledging me, finally someone came to show me to a table, the menu was thrown onto the table and that was it. My order was swiftly taken and food swiftly arrived. The Cullen skink was beautiful, the smoked salmon sandwich quite bland. I sat for some time before my dishes were collected, asked for the bill and yet another wait so had to ask a second time. I won't be going back simply due to the rotten service, have been treated better at fast food places.

A nice spacious cafe with good space for the toddlers who were in with their families to have their high chairs. A leisurely brunch, with plenty of choice on menu. Home baking is delicious, I highly recommend.

Went for lunch while out shopping this afternoon. Opted for the roast beef sandwich with Cullen Skink priced at a few pence under £15. My girlfriend also had the roast beef sandwich with soup of the day at just under £13. Was aghast when the food came and the sandwich was 1 slice of bread!! Never eaten out before where a sandwich was 1 slice of bread and certainly not priced at £13 and £15 coupled with an average sized bowl of soup. Also stuck through the back room despite tables being available outside. I assume because it was 2 of us. Food was good quality but portion size was ridiculous especially given the price. Will never be back again.

We visited for brunch after completing the great Scottish Run. We were naturally on a high which was quickly deflated by a less than warm welcome with the opening words being “ breakfast ends in 10 minutes “. Not to be beaten we ordered five breakfasts coffees and a bottle of fizz. One breakfast required gluten free bread. After a long wait the food finally arrived. Fizz and coffees came a further five minutes later. As soon as the food arrived we questioned if the “ gluten free bread “ was in fact on the correct plate to be assured it was. Not satisfied we asked again and it was checked with chef - “ oh maybe not ! “. This was further compounded by the fact that the solution was to remove the offending bread from the plate. After 10 minutes no new bread. After chasing it was brought and placed next to the now congealed breakfast. We suggested that the cost be removed from the bill. This was only done after consultation with “ the manager “. The young server appeared to be covering a large section and was apologetic but simply not acceptable

I wanted to try a typical Scottish dish and Cranachan was recommended to me. I had a local beer together with fried cod and chips. Food and service were perfect and I couldn't have asked for more. The people that were sitting next to me had tea with the typical assortment of savory and sweet that looked delicious. I'm sorry I didn't have the time to return for that but next time I'm in Glasgow I definitely will.

Very nice place staff ok food expensive 2 small slices of cake £11 spent £60 on food

We both enjoyed this very much before going to the theater love inside Princess Square.

Great place and food was excellent. Pre theatre menu very good value!

Very friendly and helpful staff, delicious food, great location.

This is a lovely restaurant with an outdoor eating area situated on the top floor of the Prince's quay shopping center in Glasgow city centre. I tried the famous Scottish haggis dish here and it was fantastic. The staff are very friendly and go out of the way to ensure you have everything you need to location and setting the view all of fantastic and I fully recommend this beautiful restaurant.

My Nephew brought me a Prosecco afternoon tea for 2 we came on Wednesday afternoon we asked if we could swap 1 Prosecco for Ion Brew and they did the staff where Pleasant and taken our photo before we had tea we did enjoy afternoon tea I would recommend to come here in Cranachan cafe 😊😎.

Busy lunchtime, had the burger, highly recommended. Sadly no calorie info on the menus which is pretty poor these days

Went today for afternoon tea with my daughter in law absolutely brilliant sandwiches were amazing everything so fresh and flavoursome .couldn't finish all cakes so they kindly gave us a boxes to take them home . Will definitely be back and highly recommend anyone to go

Cranachan’s in Prince’s Square, Glasgow prides itself on offering coffee and Scottish ‘fayre’. We have been there several times and enjoyed our experience, but our last visit, yesterday. was disappointing. The atmosphere was nice and our waitress was energetic and helpful. We are not food critics or .foodies. by any stretch; the standard which we use to rate a dining experience is quite unrefined- is it better than what we could do at home? The answer this time around was ‘No’. - the Scottish platter was entirely unrefined. It had a tiny portion of Cullen Skink which came in a ramekin closer to thimble size than bowl size! The haggis was quite dry with hard texture. The Balmoral chicken was dry. The ham was it was wrapped in was burned. The sauce was good and saved the dish. Come on- that chicken should not have passed scrutiny. The word we might use to describe the food is ‘lazy’. We were disappointed to say the least. Finally, they need to do something about the toilets which are tiny and unpleasantly hot.

Great service, food arrived quick, amazing atmosphere sitting out in the open with the glass ceiling high above. I can highly recommend the advacado and poached egg on toast. Fair prices too.

In centre of Glasgow in Princes Square. Beneath the modern atrium full sunlight is a lovely light airy location. We went for breakfast & had a very good varied menu. We had eggs Benedict, full English & poached etc. All cooked to perfection. Service was very quick & the waiters friendly & polite. Would totally recommend.

This is a true gem of great food hidden in a toursty mall shopping area. If you want real food, that's local, this is a great place. Super low price points, great service, amazing food.

Lovely resturant. Helpful friendly staff. Food great, good portions. Point off for several large bones in mackerel pate & no veg with any of the mail courses!!! Hubby had chicken & mash but no veg!

Outstanding Afternoon Tea at Cranachan Princes Square. Very busy, however, was given a table and both the service and food was excellent. Lovely atmosphere and thanks to the team at Cranaghan. Very much enjoyed it!

Service really poor. Food came without drinks. Asked waitress if our drinks were on their way. "If you ordered them then you'll get them". Food adequate but nothing special. Wouldn't return. Then we tried someone else: "it'll be a few more minutes; we're really busy". I cancelled my beer as what's the point with half a meal already eaten...? The service areas were really messy - stacks of dirty plates - all seemed out of control. Someone needs to get a grip on this place.

We went to Cranachan on recommendation from a friend, we were not disappointed ! Very popular place ! We had soup and sandwich and a fish and chips ! Service was very prompt but yet not feeling rushed. The young waitress who served us was very friendly and polite. Will for sure recommend and be back to try the dinner menu.

Picked Cranachan for a Family Lunch for 6, from the moment we were sat down all the staff were very attentive. Drinks were brought out promptly as was the food. Everything we had was really good quality and cooked to perfection. Restaurant was really busy...

Service really poor. Food came without drinks. Asked waitress if our drinks were on their way. "If you ordered them then you'll get them". Food adequate but nothing special. Wouldn't return. Then we tried someone else: "it'll be a few more minutes; we're really busy". I cancelled my beer as what's the point with half a meal already eaten...? The service areas were really messy - stacks of dirty plates - all seemed out of control. Someone needs to get a grip on this place.

Not on the menue: Cranachan. The service told us we could get but 15 minutes later we were told that the provided cream is for afternoon tea and not for Cranachan. What a pity. Cullen skink Was great. But cranachan without cranachan???

Visited for high tea. Food was tasty and well presented. Pricing was fair for quality and experience. I liked the seating in the lobby area. It felt open and felt like I was seated outdoors sans the cons of outdoor seating.

Lunch out with the girls, very busy wee place and the food was absolutely delish ! I had the club sandwich and the girls opted for soup and sandwich which was a perfect lunch time portion. Service was very quick and efficient considering how busy...

I Don't normally leave bad reviews but i feel as if i am compelled to as this is one of the worst restaurants i have been to in Glasgow ! , As we sat down outside the restaurant wating to be served , The service...

I purchased an Itison voucher for Afternoon Tea for myself and my friend. We arrived, had our pink Prosecco brought to the table (very good size of glass) and ordered our sandwich filings. We said we would let them know when we wanted our pot...

The location was convenient, but food was just average. Took time to give us a table despite many available. Cleanliness could improve.