Craigiebield House Hotel in Midlothian

Friends were staying at The Craigiebield, and were very happy with their room, we decided to have Sunday dinner, sadly roast beef was tough, it had been sliced in very thick slices which didn’t help, I’m sure if it had been sliced thinly they would have got away with the meat being tough. Food was served on cold plates not good when hot food is being served. Staff were very attentive and friendly. Refurb of the hotel has made a great difference.

I took my mum for afternoon tea today for a her birthday treat. We both had a lovely time. Staff were very friendly, thank you very much. I had my wedding reception here 8yrs ago it brought back a lovely memory.

Went here for lunch with my wife and I was glad we came food is excellent and the service was exceptional staff are friendly and attentive

Came here for a meal with 6 people. The first problem arose when there was nowhere to hang our coats. Drinks took a while to arrive. We ordered different white wines and both were served warm. We pointed this out but it was never really properly resolved. This was even the case when we ordered more wine later. The food was very good. We all ordered different starters and mains and we were all very happy with our choices. Desserts were of a similar high standard. However the table layout meant the waiter had to hand plates to us to pass down the table. Unfortunately in the middle of our meal another large party arrived at the table opposite ours and the poor layout of the dining room caused major headaches. With both tables occupied and the seats being very close together we had to stand to let people past to get to the bathrooms. This was extremely frustrating and seems like a very obvious problem that should not have occurred.

Was here for a family catch up over a brunch and interior looked good after the recent refurbishment. High chairs and colouring books / crayons etc are available for younger guests / diners to keep them amused and entertained. This initially encouraging view was then let down a little after the orders were taken. Wrong / incorrect drinks were brought or were left sitting on the coffee maker, having seemingly been forgotten about until gently reminded. Some of the food was also incorrect as well despite a different version being specifically ordered / requested and had to be returned to the kitchen to be re-done. Most of these issues would be seemingly straightforward to resolve, but was disappointing on a first visit after several years that would make me think twice about a return.

We went for a sneaky drink on a Thurs afternoon. The fires were roaring, the bar was quiet .. we had the place to ourselves pretty much. Great new furniture and the bar looks great. The staff were friendly and showed us round the restaurant, when we asked to see it, and the massive function room looks v swish too. I asked for new drink because the bar person used pump tonic in my G and T - and it was flat and yucky, but they had nice bottled tonic, which was great. We will come back and try the food some time soon.

My wife and I went for lunch, I had the Cullen skink to start, I was surprised to find it didn't come with bread but it was up there with the best I've tasted. My wife had pate, she was served a big portion of fresh pate with lots of oatcakes - she found the plum jam too tarte. Next up I had fish and chips, lovely big portion of fresh crispy fish with homemade chips, it was very nice. My wife had a steak sandwich which was a little too rare for her so she sent it back. She was slightly disappointed with it and it was quite expensive for what she got. Service was great, the atmosphere was quiet but it started to liven up a bit with a few more tables coming in. One thing I didn't like was the glasses we were served our coke in, they were small schooner type glasses which I drank in three mouthfuls. Small issues but overall a good experience.

Ate Lunch here with my wife, the place has had a bit of a face lift and looks good. The food was very tasty bar food and I had no complaints with it and enjoyed it. It would be worth a return to try the restaurant evening menu. My only issue would be the women behind who insistently complained about everything in her life and her food as well the waiter looked a bit stressed with it and it kind of spoiled our dining experience. However this is not the Hotel's fault.

We visited the recently refurbished & reopened Craigie Hotel for lunch over the festive period with a group of friends. The day didn't get off to a good start when the waiting staff couldn't locate our lunch reservation. However, these things happen - so we waited whilst they arranged a table. And waitied....... and waited......... Eventually, some 30 minutes later, we were informed by someone who appeared to be management that a table was available. Once seated, drinks orders were taken and quickly delivered to the table. The earlier wait was beginning to seem like a distant memory already. However... once the young member of staff began to distribute drinks, it soon became apparent that the order bore little resemblance to what was expected by our party. Beers were bottled instead of draught, wine was red instead of white. Ice was served in drinks when it was specifically requested without. Drinks returned, it took a further 15 minutes before everyone seated actually had what they had asked for. Things can only get better now - right? Wrong. The food was a disgrace for a hotel which masquerades as a venue nearer the upper end of the taste and class scale. The sandwiches were reminiscent of a 4am hotel room service snack - both in presentation and taste, and the salads looked like they had been plucked from the 'whoops' section of a supermarket aisle. By this time enough was enough, and a member of our group spoke with a manager. However, despite detailing our disappointments at what had been a very below-par service, the 'manager' offered no explanation and seemed very condescending. Given our spend, I found this astonishing that someone employed in the service industry could behave in this manner. I will be taking this up in writing with the hotel GM at the earliest opportunity. Needless to say, my friend and his wife who were on the verge of booking their summer wedding at this venue have now categorically ruled it out. I would suggest anyone considering the Craigie for lunch, dinner or a wedding reception consider their options very carefully.

Went for a few drinks with family to see what the craigiebield was like after refurbishment & we were very impressed especially my mum who got married there 25 years ago.

My wife had lunch a week ago and said it was fine. Just dined food average and portions poor. Recently reopened and will need to do better or will not do well

We just walked in and from the outside it looks a wee place but it is massive in the inside. The food is served hot and freshly made and the staffs are very friendly.

Looking forward to the Craigie opening up previously I enjoyed their food. Hope the new owners live up to this when the open

would have left a better review if the place was open more often but its kitchen was quite often closed, also used to run out of alcohol on occasion.... cant have that

Last went there want that great needs a upgrade use to be great place to go I think it's venue is ok for weddings and such. I also think it's a bit overrated now on its prices. I wouldn't give it the stars it has. Overall not bad but could do better

This is a lovely hotel the food can be a hit or a miss its clean and the staff do try to make your visit comfortable its reasonably priced but never seems busy but we going back just in case it's improved its nice for a wedding so maybe that's there clientele now

El servicio no era muy bueno, ya que a veces parecía que había una persona atendiendo a recepción de pedidos, manejando el bar recepción y manipulación, pero la comida era excelente y los precios eran entusiasta.

Cuatro de nosotros fuimos hoy no estoy seguro de qué esperar, estado antes, pero sobre los acontecimientos de la familia de su día de Año Nuevo. No nos decepcionó, 4 fabulosas comidas, las enormes porciones y un personal muy amable. Comida preparada, y cuando no tenía hamburguesas había dejado a mi sobrina su pan de ajo con su Macaroni, así como las patatas fritas que venía con, volveremos de nuevo antes de año nuevo seguro

found the evening meals fine , had the peppered steak, there were five other mains on the day board or a menu option just needed more chips with the steak and breakfast was as big as you would want

Five item menu, slow service and overcooked veg. Quantity seems to rule over quality. Lots of young happy families running around in the bar/beer garden area so maybe this is where the focus is now. Not recommended if your main focus is a quality pub meal unfortunately, shame, it has been better.

Came here for lunch today but menu was very average, not much to choose from quite bland disappointed had one drink didn't order any lunch went else where. It's a comfortable pub it was quiet when we were in, has wide screen TV for sports and a good size beer garden.

Stayed here twice before with my wife and our friends, we loved it. Not too far Edinburgh on the bus which stops just outside the hotel. Great staff, clean hotel, and food was excellent. Since our last visit it seems to have gone down hill a little, staff are not so nice, maybe we just hit on the wrong day! It wont stop us from returning again though!

The level of service offered is overbearing. We had our orders taken by a guy who clearly wanted to be a children's entertainer rather than doing the job he was employed to do. Short of wearing trainers and chewing gum the waiting staff could not have been worse. The food took far too long to get to us even though the restaurant was empty.

When I arrived the restaurant area looked like it was closed, very dark lighting. There was a 27 coming in so they had a tiny menu on pretty basic. No music so no atmosphere, don't think I would risk going back

Had a lovely meal with family on 19th October 2013.The restaurant was quiet when we arrived but was busier later on. The starters were both tasty, goats cheese and hot smoked salmon. For mains we had pork and chorizo burger and grilled trout with cous cous.All the food was well prepared and presented nicely and the fish was cooked to perfection. I would recommend a visit if in Penicuik.

I cannot remember when I had such a substandard meal.From the Vegetable soup which was like Minestroni gone wrong, possibly a good way to use up all the leftovers.The Beef Casserole consisted of 3 pieces of beef and was cold! Maybe that is why they put out gravy boats to heat it up? I mean a casserole should not need additional gravy!!!The Vegetable lasagne was lukewarm I wonder what temperature has been entered on the food temperature record sheets?Sticky toffee pudding? Nondescript!!