Countess Wear Beefeater in Exeter

We had a great meal here today everything was great but service was excellent. We were served by Jade and we think she is excellent.

Popped on for a quick meal, which was up to the usual standard. Staff were very attentive as there were clearly not enough for this busy restaurant. They were excellent.

I had a sirloin cooked exactly how I like it (medium), my husband had half a chicken which was perfect. The service from Cristina was second to none. She was attentive and knowledgeable too. As we visited mid afternoon, there weren't many people so atmosphere was different. Overall, we'd eat there again.

Phoebe was friendly, polite, courteous, attentive and professional, an asset !

Great service, attentive staff.

Wow an amazing restaurant with superb staff, I was served by an incredibly hard working,heavily pregnant beauty, who seemed to slave away for hours, assisted by an incredibly friendly gentleman called Josh and a nice young lady called Phoebe who dazzled us with flowing ginger locks and radiant smile. I'll definitely be returning, infact I'm pretty sure I'll be there again today.

We are locals and come here everyday, we love it and all the staff are always nice. Best Beefeater we ever visited. We will always come back

Poor, states breakfast served until 11:00 however when arriving at 10:35 told they had to stop because of lunch starting soon. Don’t advertise false times!!

Lovely breakfast served by lovely Christina and the staff . Definitely recommend and would come here again . Thank you .

Top man, very good communication and customer service shame he supports Chelsea though ! Also very good food will defo be coming back

The restaurant looked very tired.. could do with at least a lick of paint. Fish and chips were fine also the ribs.

We had a party of 7 to celebrate a 70th birthday on Sunday and we couldn't of had a nicer experience from the moment we were seated at our table to the moment we left 3 hours later!! Our server, Rox, was absolutely amazing, she tended to our every need and in timely fashion, nothing was too much trouble for her, she is a real asset to the team. All our food was delicious and the steaks were cooked to perfection, we would definitely recommend and will be returning

Food was OK but the order was incorrect, must be hard when there's only half a dozen tables to deal with at breakfast time. Gents toilets should not have been unavailable. I was unable to bolt the door in the cubicle as the bolt didn't line up with the frame and the toilet seat was insecure so if anyone tried to open the door I dread to think what would have happened, this is not something that would have happened overnight and there was a sign in the gents toilets saying these toilets are checked regularly!!!!!

Stopped in a lot of premier Inn around the country with beefeater next door. This must be one of the worst ones that I have had food in. Been here for 2 weeks and approx 5 times the food order came wrong. Not impressed. Response when I queried it was ...... Any issues speak with manager. Not what you want to hear. I will ask not to be put in this premier Inn again when I work from home. Some of the staff need retraining on customer skills and care

Shocking, food uncooked or missing, appalling service, took 2.5 hours for the food to come out, then charged my card twice, avoid at all costs

Came here for a treat just me and my boy, we had a great time, great food and the service was fantastic, the only thing I would say is the man waiter who brought the food out kind of came up to the table quietly and either didn't talk for had a very small voice so I didn't know he was standing there waiting to put the food on the table

All factors Finest Kind 👍 The fresh mint mushy peas were exceptional! Such attention to detail is to be remembered ⭐⭐⭐⭐⭐

Natasha was so nice to us and was really nice kind and friendly she always on it - Preston age 12

Just been to Beefeater and had a delicious steak! Cooked perfectly and just the right amount. Service by Natasha was great, very friendly and helpful. Her banter with my son was great and he loved it.

My family and I had a great weekday meal out this evening. Our waitress Nash was extremely attentive, with a great sense of humour to get us through the autumnal evening!

Service by Cristina and her team is always amazing

Good value for money, quick service and food excellent

Four people in the restaurant eating and we were turned away because they were short staffed. I saw 5 servers floating around, they outnumber the diners! Pathetic.

Went for dinner with friends . Service was not good and staff seemed unhappy . Food was clearly precooked and didn't receive all items that were ordered. Couldn't be bothered to argue it as they were short staffed and took too long . Guiness was off but after asking for a fresh one twice just changed drink instead . Very overpriced. Won't be returning .

We had 3 breakfasts and 1 evening meal, all were excellent. Special thanks to Phoebe J the hardest worker in town, calm, efficient and a smile when under pressure, you have a great future ahead of you.

We were 22 ppl and Cristina handle it amazing. Thank you for your kindness

Cristina offered us amazing services

Cristina was realy kind and very helpful when we arrived as a big group! Thanks to you all 😊

A tasty meal in a relaxed atmosphere. Excellent service from Catrina who was very friendly and helpful and efficient.

Had a great meal tonight , chef Jarka cooked food that was delicious and served in good time. Staff were efficient and Cassie our server went above and beyond to make sure everything was right. Very nice atmosphere, was in there longer than I expected to be as having a good time.

Lovely meal had for my birthday on the 26th August. Fantastic meal and the waitress (Dave!!! ) was brilliant.

Weary good food,grate staff 👏. Eating 2nd day... 5 🌟

What a dump in fact dumps are cleaner. Broken chairs ripped seats sticky tables manager says it is what it is. Run down and broken avoid at all cost and I got asked not to return for saying that shocking

Service off one person is exceptional,the rest are useless

Very disappointed as this place was excellent several years ago. Got seated in bar area as main restaurant fully booked only to find tables sticky and filthy, rubbish and old food left under tables. Service was terrible, staff were unwelcoming. For the price, food was very basic, quality poor and not cooked as requested. Avoid this restaurant, you would be better off going to McDonald’s!!!

Waited at the desk for ages for a member of staff, when we finally got seated it was ages before someone came to take our order they were busy chatting amongst themselves. The food was hot but there was something sprinkled over the chips which I found a bit hot. I would prefer if they give it to you so you could choose to put it on. We didn't bother staying for pudding as it took to long to see a member of staff. We paid and went elsewhere for pudding.

We visit weekly for breakfast and always receive the best service with a smile! A special shoutout to the lovely waitress Rox who is always very attentive, smiley and welcoming! Food is always lovely, hot and well worth the price! See you next week! :)

Food was average, childrens meals were not worth the money. A disappointing visit.

Queued at the bar wanting food. Stood at the till for food and was ignored for about 10 minutes. I left and ate at The Tally Ho Inn. A much better place, in my opinion.

Not as good as it was,food away, staff sloppy

We were served by Christina who was very helpful , the food was lovely & will return again 👍

Natasha was brilliant very attentive xx

An enjoyable meal with attentive patient staff ( Catrina ) when my discount code would not open.

Excellent service from a very friendly, approachable member of staff ... Different menus to satisfy all pockets ... The only disappointing thing was having to pay for BBQ sauce when you're about to spend £82

Visited this Beefeater at 17:15 on Sunday 25 August without a booking being pretty sure that it shouldn't be a problem. However the "greeter" told us that no walk-ins were permitted. The place was dead with only two tables in this vast pub occupied. When questioned she told me that the duty manager had set this rule so I asked if s/he was available only to be told he was on his break. And so, with nothing else for it we left. This is crazy with pubs closing down in their hundreds each week and this one turns away customers when the place is virtually empty! We won't bother them again!

Booked 4.30 didn’t get to see anyone to order till 5.15. Then poor service. Here at 6.45 and we have just ordered pudding. Very slow and disappointing.

Good stop over, comfortable bed, pleasant room, shower curtains need to be removed old fashioned now, good location plenty of parking

Good choice for stop off, nice food, friendly staff, staying at Premier Inn so very handy, yet to check in, here for funeral at Crematorium , thank you

The place is old and tired and in need of an update. It's also very dark in some places in the restaurant. When we were there there were lots of flies. The entrance smelt of sewarage and inside felt a bit damp, the window frames were visibly rotting. The food was what you would expect from a beefeater. It was ok, but clearly pre-prepared & microwaved. Similar to wetherspoons but with nicer chips. The lady serving literally scowled at us any time we asked a question, the only time I saw her smile was when she handed us the bill. The prices are too high - we had a voucher but imo it still cost too much.

Food was really nice as always, Natasha was very attentive and friendly always looks after us when me and my partner come in, an absolute credit to the company! 10/10 will definitely be returning

Food was horrible, the lasagna would be better from Iceland. Hardly any pasta & I don’t even know what sort of meat was in it!

Food very hot and really nice. And excellent thanks

Lunch with hubby on holiday,in exeter sight seeing..friendly staff,good drinks,food,service,value,and atmosphere.

Ideal place for a family gathering

Friendly helpful staff the meal was delicious. Steak cooked to perfection. Easy parking from main road, useful the car park has disabled level parking.

Rather dark and gloomy interior and very dated.

The blonde lady who works there for breakfast has the worst attitude I ever seen. So rude and horrible

We visited the restaurant on Saturday evening. On arrival the outside of the main entrance was appalling! Rubbish, cigarette ends, including carrier bags etc was strewn all around the doorway and the rubbish bin was full to the brim and overflowing! We waited a considerable time for service, however the young lady who took our order was efficient. The food was OK but nothing great - my steak was over done. When leaving the restaurant which looks like if could do with a refurb, we had to walk through a group of smokers under the porch to the front door. This place really needs some attention!!

Lovely place, good food, lunch time deals and often get sent money off coupon for evening meals

Very disappointing experience. Short staffed, so moved from restaurant into bar area (more swearing from locals). No flexibility on options, wouldn't swap for veg. Steak was over cooked, and over priced. Table booked for 8, but kitchen closed before we could order dessert. Pretty naff birthday treat! Avoid.

Can't fault the service or food but the building is in need of some tlc big time innit

Ate here while working, menu limited as most beefeater now and the food was OK. Pub wasn't that busy so didn't really need to book.

We’ve eaten at beefeaters in many places. This is by far the best one! Service was fantastic, couldn’t do enough for us and the food was lovely, came out really quickly too!

Very disappointed, the place has become very tired and unkempt, not welcoming, the menu has increased in cost for basically a burger and chips, no garnish,no homemade coleslaw not appealing on the eye very disappointed, for nearly £17.00 I expected to a more apatising plate of food, than a burger few chips and a dolop of bought in coleslaw. there GP must be incredible high and they can't improve on the presentation and quality, 3 of us has burgers all came out the same looking unappealing and nothing to excite you .won't be eating there again definitely not worth the money. The photo on the menu is world's apart to 3 items on a plate.

We had a really enjoyable meal here. Our server Nash was amazing, so friendly, approachable and interacted with the babies she's a real credit to the restaurant. We will definitely be back again!

Fabulous service from our waitress Nash, friendly, full knowledge of menu, excellent service, 10/10.

On our trip we stayed at the premier inn which had this beefeater, it was pleasant and the food was average, service was ok.

Absolutely terrible, rude staff, slow service, food left on the pass for too long before service so dry, something seriously wrong if a chef can't cook a decent fried egg! Butternut squash in lasagne was solid everything was very anaemic and tasteless - wasn't expecting fantastic food but it would've been nice if is was edible!

Got shown to a table that wasn't really clean, I mean there was salt all over the napkins and cutlery. But overall very nice food.

Lovely place to eat very pleasant staff thank you

So on holiday with my family in dawlish came here for a meal out. First kitchen staff swearing where customers could hear including my 2 children under the age of 12. Second ordered the kids food on menu it states two sides one of daughters wanted the 2 mini corn on the cobs and beans she got beans and 1 corn on the cob. My other daughter asked for 2 lots of beans which come in 2 bowls and she got 1 bowl only bear in mind her sister got 1 bowl of beans and it was the same size as hers. Third I asked for burger without tomato watched the kitchen staff after taking the plate to the counter to be served then take the tomato out and still let it be served with tomato seeds and juice on the burger. Fourth we asked for vinegar as there was none on the table after waiting a few minutes got it ourselves.

affordable price and yummy food

Always a wonderful restaurant, great selection of food, some dishes reasonably priced, especially the lunch menu. Highly recommended eatery. Watch the menu, on our visit, quite a few items, were unavailable, not many staff, meals took 30 minutes to arrive, but was very nice. A good place to dine when there's a deal on, or with a voucher

OK, Beefeater. I haven’t eatern at a Beefeater in a very long time and I wasn't disappointed. Very convenient location for me and the food went down very well.

Excellent steaks, average service, friendly team.

Nash served us today. Great service, great food.

Been for a family meal we had Nash as our waitress she was wonderfully and so helpful

It’s quite basic, but the staff that served me were friendly, and the food was ok. You know what you’re going to get!

It's just OK, bit dingy inside, could do with a revamp, staff were friendly. Just on

Most awful meal. Ordered fish and chips. The fish batter was soggy, chips cold and peas had a revolting dry crust on. The vegetable kebabs - had no skewers and were a slimy, greasy mess. Staff complained about being understaffed - there were more staff than customers. AVOID

Very dissapointed. Food, cold and unappertising. I ordered vegetable scewers. No scewers available! The meal was cold, it was sent back to be warmed up. It was left on heated bar for ages. When I eventually received the meal it was greasy and tasteless. I could not eat it . Nothing was done about my verbal complaint. .

Excellent service provided by Phoebe P .

Lovely tender steak - everything great

Having been drinking there for sometime now on a Fri night I'm not going anymore! Last time we turned up the tables were filthy & not cleaned the whole time we were there. One member of staff really isn't enough on a w/end evening. To finish it off the girl behind the bar totally ignored my partner for 15mins to concentrate on the locals who stand at the front door smoking. Good news is the food is lovely & the experience is the total opposite in the restaurant

This is the 2nd beefeater I've been in recently. Service is always slow in the bar and restaurant. Food is good. Both of them are distinctly faded, grubby, dim, the unshaded lights get in your eyes. They both needed an upgrade/refurb desperately, especially the one at Ferndown where chunks of fabric and stuffing are missing from the seats of the dining chairs which were also pretty grubby.

We didn't ask for much but the staff acted like everything was too much with the way they spoke and handed us things. My wife had a piece of hair right on top of her dessert - it was so obvious I wouldn't be surprised if they planted it for a reason. When we told the waiter she just took it not even apologising and brought the same dessert back just without the hair. Not going back.

This was the first of our 3 night stay at the Premiere Inn so decided to dine in the restaurant. Food was delicious and Rox was fantastic! Welcoming from the moment she greeted us, a great laugh but also very professional! Well done Countesswear Beefeater!

Staff were brilliant. Food was like wetherspoons but dearer

Was not impressed . Fish and chips I ordered were just about edible, would not eat there again. The fish was soggy seemed like it had been warmed up a few times.

We have visited here before..but not for a while, so 16 of us went for my nephew's birthday. I gotta say we disappointed... The standard of of food has in my opinion gone down hill.. ingredients missing from the salad namely avocado, they had ran out of skinny fries and only had thick steak chips..which every portion was cold so we asked for some hot ones ..which came out quite quickly in all fairness..so how come they sent out cold chips !!! It was because it was all sat on the pass for ages and the restaurant wasn't busy, the portion size was smaller overall..to the point that the 8 teengers that were in our group were going to get MacDonald's on there way home because they were still hungry !!!! A disappointing experience to the point we will go elsewhere next time.

Really enjoyed the food and will come backb

Staff was brilliant. The food was nice, but it just needed to be more of it

Food was fantastic as usual and great value for money service could of been better but they where very busy tonight and looked under staffed

Not too bad, but you do have to book.

Went for dinner this evening, was busy due to it being half term, but they seemed a bit under staffed and the poor guys were stressing out all over the place, people were all being rude and obnoxious to staff for having to wait 5 mins to order a drink, but it never bothers me because the staff are always so nice and polite, and we sat down at 7:00 and we were on our way home by 8:00 what’s really good food was tasty warm and fresh, speedy food service. Only waited a max of 10 mins for our drinks and food order to be taken but it was all correct is what matters to me.

Food was beautiful and the service from Nash was excellent- she’s a credit to beefeater and we didn’t see her stop during our visit x

Very drab and dull looking pub interior needs upgrading, food average nachos on menu most boring ever cheap microwaved tat, thankfully only passing through won’t have to return.

Excellent waitress called Phoebe!!! Made us feel really really welcome! Excellent food and excellent service!

Great service from Phoebe. P. Thank you

Phoebe is a lovely server and was very kind, talkative, checked in on us regularly to make sure we was happy with our food. Lovely service very pleased :)