Costa Express in Telford and Wrekin

The furnace kitchen is an amazing little café/ small restaurant with such high standards in terms of ingredients and adult food choice. Staff is very polite and professional. The only downside, but it can be improved very quickly, is the menu choice for under 5 or very picky over 5 y/o. Something simple like sausages or vegetables crudités could be a sensible alternative.

This was a Sunday carvery delivery £24.50 total, dinner with 2 meats and 1 pudding. I’ve never had an issue in the past and after reading a bad review on here I still thought I would go by my past experiences and order as not well enough to cook. I really regret my decision. When it arrived the drivers said I owed them money and asked how was I going to pay. I was extremely embarrassed and confused as they had already called me 12pm to take payment and dinner was arriving 1.30pm. They however wouldn’t let me have my dinner til I showed proof of my payment on my banking app, as their receipt said “ no payment” They could see I then paid and still had to ring to confirm and then drove off saying “ it’s a good one today “ If this is good I would hate to think what was bad…. Missing Brocolli and peas and I paid £2.50 extra for the potatoes even though I asked for no cabbage and bacon. Half a Yorkshire pudding. Gravy was nice. Meat was dry. I will be completely honest, this dinner went to my dogs and I just ate the cheesecake. I sent a text and called Jade the manager straight away and she argued with me, was rude, refused any refund or even part refund and denied the situation even when I sent the same picture I’ve uploaded on here as soon as I opened the box. Very unprofessionally run. I would avoid

Really professional staff here In this LGBT plus friendly venue . It was £10 to get in per person and the drinks were not cheap but not too expensive. At one point we discussed concerns about someone and you could see staff actively working together to monitor the situation . Good job guys and a great venue for a late night finish to a good night out ❣️

Been using it for takeaway for awhile but recently sat in. Strongly recommend one of the better Indian restaurants around

Arrived just before the booked time and ordered as soon as the server was ready. It was more than an hour before our food arrived, the staff choosing to serve, before us, a group that arrived well after us. The staff did say sorry (and then had a moan about his working hours) but no complimentary coffee or reduction off the bill was offered by way of apology. The food was okay. Shame, as it's our local and would put more custom their way if the service was acceptable.