Costa Coffee in Telford and Wrekin

Fairly good service, coffee ok.

Exceptionally busy, probably because the rain started and people came in to shelter from the rain.

Price of some drinks, gone up. Keep raising prices. 'But' No referbishment🤷when l ask. Oh next month, this was last month. Oh it's not happening. Looking So tired. Third hand furniture. Plus get the WiFi sorted, thanks.

Needed more staff. The one person who was there was rushed off their feet and couldn't clear the tables because they were so busy. Coffee was nice though

(Visited 20/12/2023 12:30) Enjoyed a flat white this afternoon which was delicious (my go-to coffee!) made and brought to the table by friendly staff members. I came with two people who had festive hot chocolates, which they enjoyed. The staff explained that they had no whipped cream in stock but it was due to supply issues, so it was totally forgivable and out of their control! Merry Christmas, Costa Newport 😊☕️🎄

Good location good place but not enough staff waiting to much

Not sure if this coffee shop has WiFi. Mobile data on 3 was poor. Cappuccino top drawer

Nice helpful staff, but interior & facilities a little tired.. to be expected for a small village chain. Would benefit from a revamp

Food pricey but very good quality 👌

Staff are excellent however there needs to be more people serving in a morning. Always takes about 15-20 minutes to get served because there is only one member of staff racing around like a blue arsed fly trying to make food and drinks for collection, online and justeat orders. Why have so little staff at your busiest time of the day? Frustrating.

Modern and clean store in a good central location. Always a positive and relaxing experience.

Distinctive, this coffee shop answered me the place and hospitality, I advise you to visit it, you will be pleased there

Great service thank you Shame the availability of some products is quite patchy

Nice friendly staff .Good choice and right In the Centre of Newport.

Good sitting space there. Very quite good for short meetings off course with plenty of hot drinks

A very busy day and an obviously understaffed team. (There was a very polite notice to this effect displayed). The 3 staff worked their socks off with no let up. All credit to the 3 of them for not caving under the pressure and getting all the orders out as quickly as they possibly could. Thank you.

Fantastic staff, disgusting furniture, sebum stains in the fabric of the chairs, very worn out and tired! Costa an upgrade badly needed here!

Great service and we'll organised.

Very busy coffee outlet. Seating upstairs too. Coffee good, staff friendly and efficient. Disability entrance. You might be lucky to park outside for forty minutes to use shops. Toilets up and downstairs.

Friendly staff who couldn't do enough for you

Quiet 😊. The staff need to check better on 'clean', but pleasant and friendly.

Excellent food, coffee, hot chocolate and food. Staff really helpful in Newport, Salop.

Short staffed, crowded and felt unsafe if a fire broke out near the back seating area. I won't be dining in this costa establishment again unless its quiet!

Beautiful croissant, lovely coffee!!

I love Costa coffee, but with this shop it depends what staff are on! The other Friday the lady on the till was really busy catching up with her friend about varioys shenanigans and counting down until she finished work! She also complained loudly about the new packaging now the UK is not in the EU and I really dont like being called love by someone so very much younger than me and someone I dont know! But that is me! Then she continued her countdown to finishing work!! The coffee is marvellous, on the whole the shop is clean and I will carry on using Costa, but maybe venture further afield

Friendly staff plenty of seating areas

Friendly staff and delicious hot chocolate

Nice cosy coffee spot. Not too busy. Ample space.

Dirty tables, food left on side from cutting cakes, messy tables. Staff using it as a social club to chat to friends. Will not be re-visiting

Standard Costa. Good service and friendly staff.

Tables are left a bit of a state and had stuff on. If it was cleaner then it would of been 5 stars

Always a great service here and friendly staff.

Needs refurbishment...Asked if Staff would serve outside but was told counter service only so won't be using this Costa as unhelpful. Too small and always a lot of people waiting inside.. Only 3 tables outside so can't see what the problem is. Been sheiding for a year.

Best coffee served just how we like it skinny one shot large latte

Good Covid secure service. Quick and efficient. Will recommend if looking for a.place to get a hot drink.

Rude staff member, one to avoid.

Slow service... some staff need lessons on manners

So sad to see how harsh this shop has been turned into. It used to be so warm and cosy. All because of something that has a 99.9% survival rate. Coffee's still delicious though 🙏

Wonderful. An elderly lady fell outside of the Costa in Newport. A member of staff went outside to help. Sat her down outside and bought her a glass of water. A few minutes later they helped her inside and offered to give a hot cuppa, she said she would sooner go home. She was still a bit confused so a member of staff bought her car round and took her home made sure family and friends were there to help her. That's what I call going the extra mile. FANTASTIC COSTA 😊😊😊

Great cup of coffee and staff are always very friendly!

Clean and tidy, good covid practice and nice staff.

Not the same feel due to social distancing but the staff are as warm as ever.

Lovely friendly staff. Coffee hot. Not sure people are social distancing upstairs. Moving chairs around.

Friendly staff, good offering and tasty drinks and food

Never seem to meet happy staff but the drink was ok, although i had to pay extra not to have cows milk?

Patient staff and customers behind us in the queue. Good products