Costa Coffee - Victoria Railway Station in Manchester

There is no toilets for females with disabilities We went in a a small group two people with disability (unable to use stairs) We asked for a toilet for ladies and was told they are upstairs They could clearly see two member of our group was physically unable to use the stairs So asked to use the men’s which are downstairs with no steps/stairs The men’s toilets were empty the bouncers we were happy to let them use the toilet Next one member went into the men’s toilets and the manager who was extremely rude came running over and told not use the men’s and to go upstairs and use the ladies We replied we have two members of our group unable to use the stairs and they have no disabled access toilets On which his reply “not my problem you are not using the men’s toilets use the stairs or don’t use the toilet” Then decided very quickly after we had mention there is no disabled faculties and some people are physically unable to climb stairs there should be a option to use another toilet We was then told If we didn't leave we would be reported to the police At this point we all got up and left Never again will we go into that place Very rude and unprofessional

I was order on uber eat footlong sandwich but got 6inch, when I called to store lady just hung up the phone

Horrible food, no taste at all staff I help when challenged about quality of food. Avoid at all cost

Very unprofessional, the man who served me gave the wrong order. I corrected him and he didn’t even apologise for the mix up. Also 2 female staff members shouting at each other viciously arguing in front of us all (the customers). I don’t know who was responsible but it was very unprofessional and the coffee maker was in his own world making himself drinks and not doing his job. Disaster of a franchise.

great food, nice people! love it!