Costa Coffee - Media City UK in Salford

Do not rely on taking a dog into every Costa. The company policy is not to allow them, so after being welcomed on one occasion, on a later occasion,after already collecting our food and my partner finding a secluded table for our quiet elderly border collie, a junior member of staff was sent to ask us to leave. We're in our 70s and mind my daughter's dog because of her ME/CFS and this wasn't even a quiet surreptitious "I'm sorry..." but a loud head turning "I'm afraid you'll have to leave as you can't bring a dog in here!" I'll NEVER willingly choose to give Costa any business as a result.

I've been coming to this Costa on multiple occasions over the years. A small, well lit environment with good internet connection and good coffee which makes it ideal to work in . The st This visit concerns my most recent visit 1/1/2023. The place was overran with customers, with 2 baristas (Sam and Olivia) left to deal with the rush of customers and manage the restaurant. . The place is great and coffee good, and on other occasions this has not been the case. Would recommend people visit this cafe however.

The staff were so friendly and the cafe was clean and very efficient when we ordered our hot drinks. Highly recommend this costa coffee as it was a friendly environment to be in.

Rude Member Of Staff Costa Media City 5th Dec 2022 1pm. I don't know the member of staffs name but it was a female with with a pony tail and glasses around 20 years old. I came in for a Ginger Bread Latte and then the member off staff started being rude when I asked for the Ginger Bread Man that is advertised and comes included with the drink. The member off staff was being rude and pathetic arguing that the very small Ginger Bread Man wasn't included even though there is tv sized screens advertising the drink with a Ginger Bread Man. I have been visiting the Costa Coffee Media City every week for years and years ( long before the rude women serving ) and expect the staff to be polite as I'm a regular customer. I would recommend people visiting Costa Coffee in the Salford Quays Shopping Centre were they are much better service.

A pleasant cafe. It did close early due to staff shortages. Drinks served in take away cups only. They did clean the floor whilst we were there with no wet floor sign

Traditional Costa Wide variety of drinks and snacks, nice sandwiches, especially with smoked salmon.

Very expensive for the sizes of the drinks could be a little cheaper but the what the prices whee still good drinks

I had taken my friend's two boys (8 and 10) to the CBBC tour at Media City and as a final treat, we had drinks in Costa before catching the tram back to the railway station. One boy had a hot chocolate with all the creams, flakes and marshmallows on offer (I turned a blind eye, this was for his birthday treat) and the other had a cold drink and a chocolate muffin. The service was good and it was lovely to sit in the warmth as it had been a cold wind blowing.

Visited nearby Lorry’s Mall and after some shopping had a cup of coffee at Costa with some tomatoe and cheese sandwich. We sat outside as it was windy and really enjoyed the weather with a hot black Americano

A colleague of mine and I stopped in to Costa during a walkabout on a Sunday afternoon in MediaCity UK and both had cappuccino's. The service was great as was the quality of the coffee. Comfy chairs as well!

As usual a good place to drop in for a coffee and a chat, but we had to clear our own table. It wasn't particulary busy. Service in general was a little slow given there were three staff behind the counter

Called in here last week when visiting media city. Really nice coffee shop with outdoor seating. A great place for people watching.

Nothing much to write as it’s a Costa and goes without saying good food, cake and drinks, love the lemon muffin Costas can sometimes be chilly tho, we don’t need the air con on 24/7 Visited on a Saturday and it wasn’t busy which was nice for us The service wasn’t great, whoever served me was grumpy, unclear in everything she said, looked daggers at me if I said “pardon”? as couldn’t hear her half the time, seemed as though she didn’t want to be there, gave me no milk for my tea and no serviettes, so had to ask 🙄

Yes we know it is a chain but we enjoyed excellent coffee and service in this clean and welcoming coffee shop ! We were looked after by Gosia and enjoyed a very good flat white and a Doppio Espresso. To eat we had a very good cheese and tomato toastie and a good tuna melt panini !

While ordering let the lady know I had a milk intolerance asked for soya collect coffee take a sip it's milk asked her to replace and you would think I'd asked her to strip off and lick my toes the faces she was pulling miserable attitude to match the face

Had a salted caramel latte delicious very good service it was busy has there was a local protest going on but staff coped well.Good atmosphere in there got chatting to other customers in there very friendly lots of different kinds of chairs to choose from nice place to chill out.

We stayed at the nearby Premier Inn and this was just a few minutes down the road from the hotel. As always, staff are pleasant and helpful, with fast and efficient service getting our breakfast sorted in a few minutes.It's not fine dining, but the coffee is always good and a bacon sarnie can't be ignored at this price!

Poor quality, nothing to stir the drink with and it was messy everywhere. Not up to the standard of other Costa venues.

Ordered a coffee here after we finished filming as we were both parched. Staff were very polite and the coffee was just lovely.

Staying at the premier inn for a few nights and while my husband and kids slept I'd walk down for a coffee in peace. Peaceful it is, lovely little Costa with very pleasant staff. Will be my go to Costa when visiting Salford 👍

Nice, friendly staff. It is clean and the coffee is always good. Whenever I have been although busy it isn’t noisy so great place to sit and read whilst waiting for daughter.

Not as busy as the one in the Lowry shopping centre and so really good if you want to have a quiet coffee. Plenty of seats.

Best Coffee I’ve had for a while, seemed a bit cramp with too many tables and chairs but apart from that it was ok. Could do with a clean and for the tables to be wiped but that’s an easy fix. I would recommend it if your having a wander around Media City

It was just on closing time on a Sunday afternoon and we had just come out of the adjacent BBC Tour and needed a drink. They were just doing take aways as it was almost closing, but fair play, they could have said they were closing, but managed to serve us.

There is a choice of snacks and drinks to choose from in very pleasant surroundings.....the break helps you relax and enjoy yourself

Had a quick coffee & muffin here prior to going on BBC Studio Tour.

Have visited here a few times and found it meets needs when working and you need a quick refreshment as well as spending time (when not working) lingering over a coffee.

Probably the worst cup of coffee I have had the misfortune to purchase in a long time! Costa you are failing miserably

lieu plein de charme, bonne ambiance, personnel a l'écoute, bonne cuisine simple assiettes copieuses pour un prix raisonnable

The Media City Costa is located right next to the ITV studios. It is a convenient place for a coffee if you are waiting to get into a taping of a show. Great coffee and excellent vegan jam bar. I am looking forward to the new pecan cookie in September.

Standard Costa, but Media City can be busy at lunchtime and you can usually grab a table here as most people are on the go...

Popped in, ordered our drinks and cakes to eat in. Gave us drinks to go and forgot the cakes. Left us stood there for a while, apology did help. It seems they are taking too many orders without paying attention....my advise would be listen and deal with pending orders, we witnessed this on the other orders also, people don’t expect this from Costa.

usual offering and tables and chairs outside with natural daylight when you are seated inside,which is always a bonus.

Would have given no rating but have to put at least one!

This Costa has spacious seats and no one asks you to leave or come collect the mugs Costa should introduce a wider range of kids stuff and introduce daily fresh sandwhiches like they did juices and smoothies

It’s hard to believe that Costa is one of the biggest coffee shop purveyors in the world.

As usual with Costa the coffee was delicious and really hit the spot. Unusually though I had to attract the staff's attention as they were all in the back chatting. Not good customer service. Costa is still my favourite coffee shop by a mile though

Always get coffees from this shop because I work nearby, but today I got the best flat white ever :) it is so yummy, creamy (made with soya milk!!!!!!) and perfect temperature! Two lovely ladies behind the counter: first a very nice lady that unfortunately I forgot the name (that was on 09/02/2018 at 14:45 approx.) served me with a smile, then the barista (who makes the best flat whites of all times) who was wearing glasses (did not catch her name either).

Great coffee nice cake and good atmosphere, the staff were friendly and the cafe and toilet were clean.

Service dreadfully slow 3 staff 3 ahead in que waited 15 mins staff don’t seem to know what doing then to top it all dog in walking about and barking ! Thanks

It offers what you expect from a Costa Coffee. Met family there and I still find the coffee too weak for me.

You get what you are after with a Costa but they do differ in their little ways – the coffee was well made with polite staff. Also there are electric points at this branch for charging up your mobile – bonus. The cake was placed in to little bags – bit strange and a waste of material – so I can only assume that there are a lot of take out orders.

Too many grubby, uncleared tables for my liking. Not particularly busy but a lot of tables needed clearing and cleaning.

Stopped off for a coffee and chat,staff pretty friendly, nice place to sit and do check he red go by..

This is a popular Costa in an increasingly popular Lowry outlet mall. Nothing exciting, just good coffees in pleasant surroundings. There are plenty other places to eat in the shopping centre However this one of the busiest.

lots of choice and really helpful with my toddler who is dairy free. Carried my things over to a table when I had my hands full and were really personable.

I visited here about a year ago but was surprised, and disappointed that they would serve me toast that was burnt. They did offer to change it but it shouldn't have been served in the first place. This visit everything was as it should be, staff were nice and friendly.

Same as every Costa I go into. Great staff, nice coffee and friendly service. Queues are handled well and the wait time is near none existent even when busy

Friendly staff clean and tidy place Just a really good costa coffee Grab a coffee sit by the canal and watch the bustling crowds of people who work in the media city part of Manchester

Visit most Sundays whilst walking the dog ! Really friendly professional staff and always witty banter which you don't always get in other coffee shops - Coffee always very good - very skilled barista's - it's like having a coffee with friends !! Keep up the good work .... See you Sunday!

This is a busy little coffee shop and you get the usual fare as at other Costas. The staff on our visit were great fun. I can't remember the man's name who served us, but given the business of the day, his sense of humour and friendliness was exceptional

The only thing better than TV and Radio, is finding a warm, professional environment, that serves the best coffee within the North West. Luckily, I have the pleasure of all three. I am a constant sight at Media City, UK, and have managed to find the quaintest Costa Coffee Shop within the North West. The service and conversation by the employees is first rate. The coffee is prepared beautifully and presented with a large dose of effort and pride. What more could any TV or Radio Presenter ask for. I would strongly recommend the Costa Coffee Shop to any TV and Radio celebrity, who just wants a decent "pick me up", within a cosy and friendly environment.

Craig and his team consistently make me welcome, with smiles, outstanding customer focus and service. They really do run an excellent Costa. I regularly come here with my laptop to work.. and it's always a pleasure

Very friendly smiling staff when we dropped in for a quick takeaway coffee late in the day. Quick and efficient which you need when rushing between appointments

Just arriving and early to check into the nearby Premier Inn we went to grab an early afternoon snack. Costa was the first place we found. Knowing what food they sold we decided to go straight in as rather than search for somewhere else. My daughter has many allergies so it is also a place where the food is relatively suitable for her.

Visted as we were killing some time - good coffee and pot of tea - sat for a while and didn't feel like we had to be rushed to leave (it wasn't too busy and plenty of chairs free)

What a lovely place and the staff were very friendly it was very busy but this didn't bother staff and we're nice to everyone. The coffee was spot on and will definitely be back

Always a great experience, when I visit. The staff are fabulous, the manager always goes the extra mile.

Choosing a cafeteria in U.K. Is extremely hazardous. In general their knowledge of coffee and how to make it is extremely limited. So here we have Costa, a large chain coffee shop. Yes they make very good coffee, with selection of sensible cakes and snacks, in amenable premises. Now they are rivalled in coffee efficiency by the other chain Pret a Manger, which marginally I prefer.

I come in this costa often and the staff are the best costa staff that I have come across super polite calling me madam always warm and friendly like you are coming back to see friends, they remember my order and even things I have previously told them asking me how everything is going. Craig (manager), Wissam and Lewis I would give a shout for being the top 3 members of staff. Food and drinks are always made to top standard even in busy days. Especially when they go down the queue on busy days taking orders to help speed it up a bit. 10/10 costa well done

First time at this Costa coffee shop walks all over the one in the Lowry which is extremely poor in everyway by comparison. First thing you notice is how friendly and welcoming everybody including the Manager are which is very rare these days so to the Manager and all your excellent staff . . . thank you. Now we know where you are we shall be visiting this outstanding Costa store much more often.

Called in with friends before going on the media city studio tour. The manager is hilarious. You can tell he loves what he does and he had us all laughing with his amazing humour and quick wit. This is definitely the best Costa I've been to without a doubt.... If you visit and are served by the manager, you're in for a treat!

Visited for breakfast 17/7 before watching a TV recording. The manager was a great laugh whilst serving us but at the same time him and his staff were working so hard. Once we had sat down we watched him walk down a huge queue taking everyone's orders so not to keep them waiting. Great guy - asset to the company

We stopped in this branch of Costa, which is a bit hidden away on the ground floor of one of the BBC buildings and just across the way from the Jeremy Kyle studio, when we visited MediaCity. I doubt we'd have known it was there if it hadn't been for the fact we'd parked on the multistory car park at MediaCity which meant we passed it on the way across to the Lowry Outlet.

The staff were wonderful and helpful by coming to me and my mate seeing if our brews and food were. I will be definite coming again