Based on 1.254 opinions finded in 4 websites
Based on 1.254 opinions finded in 4 websites
Opinions
Me and my little one love sitting having a costa
Liz Sisson . 2024-07-03
MORE AT Google
Delivery very quick, but food prep took a very long time.
Ali . 2024-07-03
MORE AT Just Eat
Store is amazing 🙇♂️🙇♂️ this delivery driver is amazing 🙇♂️🙇♂️. Only issue if any would be site not updated enough, starting to think we don’t have semi skimmed milk anymore :)
simon . 2024-06-03
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There wasn’t any boba and there were no tomatoes
Rachael . 2024-05-28
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My friend and I popped in today for 2 takeaway coffees , greeted by 2 lovely staff members, very friendly , the lady who made our coffees was so friendly, it made our day. Thank you
Vicctoria T . 2024-04-29
MORE AT TripAdvisor
By far the best costa in notts and the delivery drivers/riders always on point.
simon . 2024-04-17
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It was really nice just a chilled out atmosphere and the staff were very nice I would recommend
jake live . 2024-04-01
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Ordered on deliveroo, so can’t comment on service. My sandwich was literally mouldy, with today’s date on it. First of all, it should’ve been reduced if it goes out of date today, surely? But to eat half of it and then realise there’s white fluffy mould growing on it was truly spectacular. Let’s hope I don’t get sick! Unacceptable.
Beth Harp . 2024-03-28
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The ladies on service today went above and beyond for me. I had a wisdom tooth out and wanted a coffee. I asked for a straw as I was still numb - they obliged without hesitation and even made my coffee a little cooler so I wouldn't burn myself. Made my day after feeling weird asking for a straw for a hot coffee!
Jessica Foster . 2024-03-15
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Really missing the guys at Costa Mapperley. Its really disappointing going passed the empty shop. Can't wait to see the boys and girls again, such a pleasant bunch of people. Hope everyone is well and safe. Since writing this review the guys have reopened, it was great to see Kiely, Jasmine and Drew ( I think) again. Customer care was excellent, coffee was excellent as was the Service I received. Welcome back Costa Mapperley
Michael Cottee . 2024-03-04
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Just went to collect used coffee gradual for use on allotment
Bettina Wallace . 2024-02-28
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Missed food off order didn't even call to offer alternative
Diane . 2024-02-09
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Service was good. Coffee was hot. Unfortunately the tray our drinks were put on was wet through and dirty. This wasn't noticed by either of us until I placed the tray on the table. We needed the code for the toilet which was on the receipt. That was wet though and unreadable. A couple on the next table kindly told us it. Please check your trays before giving them to people to use.
Carole Smith . 2024-02-06
MORE AT Google
Not a regular visitor to this particular shop. Mainly the shop is far too small for the amount of customers they serve. Always busy....but I personally feel it's far too cramped, very noisy.. personally not a place I can relax in.
Morse Lewiss . 2024-01-18
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Coffee barely had any milk it was just a big espresso , sadly didn’t taste good either hence poor review. Food was ok.
Mrs . 2024-01-15
MORE AT Just Eat
Nice place. A little cramped in places.
Glyn Hodges . 2024-01-08
MORE AT Google
Really love the Costa in Beeston, always friendly, and the latte has plenty of froth just as I love it.
Nicola Pegg . 2023-12-16
MORE AT Google
Lovely staff here always really helpfully
Vikki Foster . 2023-12-09
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Good coffee just a little cramped
joanne blanchard . 2023-11-30
MORE AT Google
Excellent service alll round as always 🙇♂️
simon . 2023-11-11
MORE AT Just Eat
Warm but busy. Seating ok. Friendly and fast.
Bev Atkinsmith . 2023-10-30
MORE AT Google
Take client here every other week, friendly helpful staff
Andrew Ley . 2023-10-24
MORE AT Google
Was a nice toasty and great coffee
nick . 2023-10-17
MORE AT Just Eat
Vary busy but great coffee as usual and lovely chocolate twist 🙂
Ray Smith . 2023-10-13
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Really nice costa, always go there for a caffeine boost and always pleased with the polite staff and overall cleanliness.
Teema Keroppi . 2023-09-05
MORE AT Google
The lemon muffins get me every time 😂 The ladies that served me were delightful. Lovely Costa
Matt Doyle . 2023-08-23
MORE AT Google
Just a thank you and appreciation for the good service! Two ladies working had high energy and smiles which is needed on a busy morning, queue was building but everything was well under control, tidy and took only a few minutes to be served, my hot choc and the look of others was spot on. Thanks!
Rachel B . 2023-08-15
MORE AT TripAdvisor
Lovely Costa always a good welcome
Tara Poulter . 2023-08-14
MORE AT Google
I love coffee Costa it's my Saturday tree thank you guys
carl holt . 2023-07-26
MORE AT Google
This is one of my favourite Costa locations, and I've visited a fair few. They have really lovely staff here, and it's always a warm welcome. Nice open-plan layout and well located in Mapperley Plains. The usual selection of food and drink that you would expect, and you never have to wait long to be served.
Jack Kastor . 2023-07-20
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Lovely hot chocolate with cream on top 🍦☕Hubby had his usual cappuccino with an extra shot of ☕ coffee 💖
Rana Shah . 2023-06-29
MORE AT Google
The drink’s I ordered arrived empty not very happy at all
Sarah . 2023-05-22
MORE AT Just Eat
Great coffee food fine but order for the coffee
michelle . 2023-04-29
MORE AT Just Eat
Far too noisy, not a relaxing experience at all. I found it very stressful.
Tim Hartell . 2023-04-29
MORE AT Google
Friendly staff and good coffee but a bit cramped inside. Needs a bit of a redesign.
Julie S . 2023-04-27
MORE AT Google
Great service and food and drink were spot on, atmosphere wasn't very cheerful between customers, seemed a bit down.
Kevin Poxon . 2023-03-31
MORE AT Google
Love costa so much the food is always perfect the staff are always nice and the atmosphere is always so chill and relaxed
Chloe Jane . 2023-03-29
MORE AT Google
Ordered bacon and egg brioche, unfortunately just bacon was delivered, otherwise good.
Sallu . 2023-03-19
MORE AT Just Eat
Something about the cups/ lids at this branch that make them always spill. Poor selection of food available compared to city centre
L Cc . 2023-03-13
MORE AT Google
I'm not a coffee drinker or ever really visit a coffee shop. However meeting friends so I didn't have a choice. Sat outside in the glorious sun, luckily there is also some shade from both friends and the awning 😀 . I enjoyed the cake and tea, although it was only cake and tea. Friends seemed to enjoy the coffee. Did not go inside. Went again and the cake was gorgeous. Now winter the place is always busy at lunch time but always seem to get a seat.
G B . 2023-03-08
MORE AT Google
Typical Costa Coffee experience. Wait in line while they faff about just making an over priced coffee. £3.15 for a flat white is not cheap. When you finally get your order, you have to search for somewhere to sit. Most tables taken up as usual by push chairs or someone sat there on their lap top for two hours. Only came here as there wasn't much choice in the area but needs must.
Rated OrNot . 2023-01-24
MORE AT Google
Great service would definitely use again
Uzma . 2022-12-16
MORE AT Just Eat
My panini was still hot and my tea was carefully wrap and hot absolutely love it will be ordering here in future
Gemma . 2022-12-16
MORE AT Just Eat
Small location with limited seating
Hiram Buchanan . 2022-12-04
MORE AT Google
Very quick, did not need to wait
Gemma . 2022-11-25
MORE AT Just Eat
Friendly staff. Clean and pleasant to have something to eat and drink.
Sinnie L . 2022-11-25
MORE AT Google
Nice croissant, coffee and hot chocolate.. Very noisy, the radio/music was too loud to be able to have a proper conversation with friends..
louise Janc (Lou) . 2022-11-21
MORE AT Google
Really nice place for a coffee and a bit of you time. Staff really friendly and helpful
Terry Rothery . 2022-11-08
MORE AT Google
Nice, clean space, up to standard. Really friendly staff
Elena Ntalampira . 2022-10-25
MORE AT Google
Relaxing place for a coffee, cake or a toastie.
Jennifer Etherington . 2022-10-19
MORE AT Google
Coffee is delicious as always 😋 the staff an so friendly an helpful, one of the best costa iv been too 😋
Helen Large . 2022-10-06
MORE AT Google
Coffee had a cover on so it didn't spill anywhere and was still hot, sausage bap was delicious. Can't fault the order or delivery
Charlotte . 2022-09-30
MORE AT Just Eat
Restaurant called me advising they ran out of stock for the bacon buttys offered a replacement I advised them I’d like the drink still but would request a refund for the bacon buttys Good service
Carl . 2022-09-20
MORE AT Just Eat
Disappointed with the standard! Toastie was warm and not toasted at all. The sausages in the bap were dry and a bit weird. No condiments, napkins or straws for the two lemonades. At £4 a pop for them lemonades I’d expect to get some lemonade! It was mostly ice!
Boriana . 2022-08-28
MORE AT Just Eat
Friendly staff, good coffee and relaxing
Lewis Roots . 2022-08-17
MORE AT Google
Don't know how to do good coffee like Canada
Colin Davenport . 2022-08-08
MORE AT Google
The cortado leaked out through the bag as well as onto the 2 paper straws for the iced drinks. Couldn't find the brown sugar?
Simon . 2022-08-03
MORE AT Just Eat
I ordered caramel iced late when it arrived it had mo caramel in it very disappointing
paulina . 2022-07-16
MORE AT Just Eat
Place could do with a good clean. Nice coffee. I didn't eat.
Christine Chandler . 2022-07-05
MORE AT Google
Its good for a quick coffee and chat
Sally Groutage . 2022-06-26
MORE AT Google
The first order we placed was badly packed, spilled in the bag and fell through, spilling everything as the delivery guy was handing it over. We had the order cancelled and refunded, but when we re-ordered the same thing, the caramel latte (w/ cream, sweetener etc…) was replaced by a standard white coffee. No sweetener, no cream, no caramel sauce.
Graham . 2022-06-07
MORE AT Just Eat
Costa coffee in mapperly top was lovely. Treated the family to coffee and hot chocolate drink. First class service.
margaret higgs . 2022-06-01
MORE AT Google
We ordered 5 items and got 4. This isn’t the first time and it was one of the reasons we went here. Should have learned our lesson the first time I guess. Great food & drink, but whoever packs the food is incompetent
Graham . 2022-05-30
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Nice chill out after work. Free frappe - mint-choc-chip.
Christine Robinson . 2022-05-25
MORE AT Google
My sister and I enjoyed a latte and muffin. We go to Costa quiet often.
Julie Hunt . 2022-05-19
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Tables full of pots. Staff lovely but not enough staff. Feel quite expensive on food.
Julie barker . 2022-05-04
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Perfect in all ways, hot food and drink and fast delivery
gillian . 2022-04-29
MORE AT Just Eat
Gorgeous drinks fresh snacks and adorable cakr
Danielle Lancaster . 2022-04-26
MORE AT Google
Very busy Lots of staff, who at times were standing in the way of the customers. Used to come here most weeks, but has changed a lot in the last year.
Em B . 2022-04-24
MORE AT Google
Ordered was what I ordered, no missing items, pannai was hot
Angela . 2022-04-19
MORE AT Just Eat
No marshmallows which were paid extra for
Gavin . 2022-04-18
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Good coffee, nice sandwich. A pleasure to visit, staff are very pleasant and helpful.
Graham Butler . 2022-03-21
MORE AT Google
Friendly and cosy cafe serving piping hot, tasty coffee!
Angela Barrand . 2022-03-05
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Dont have costa very often, but treat myself every now & again. The staff here are very friendly & efficient, good place to meet friends & have a catch up 🥰
Nicola Mardell . 2022-03-02
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Comfortable seating and room to relax.
Janet Hyam . 2022-03-01
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Nice coffee, friendly staff and a good location. It was even sunny enough to sit outside.
Chris Wilson . 2022-02-25
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Very kind service, helpful and patient. Coffee, as always, at the highest, taste level. Thank you.
joanna bulawa . 2022-01-27
MORE AT Google
As always very pleasant staff always greet you with a smile.
brian wright . 2022-01-20
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Really tasty coffee ☕️ served here. Can get busy at times, but the service is as quick as possible. Staff is really friendly and helpful. If you use the Costa Coffee app on your smartphone, can collect points for free hot drinks. Parking spaces nearby next to main road in lay-by.
Dániel Székházi . 2022-01-16
MORE AT Google
The table was dirty the seats were dirty the floor had food everywhere , they had no cups for tea or coffee .THIS IS NOT WHAT YOU EXPECT FROM A COSTA COFFEE SHOP😥
Roger Birkin . 2022-01-09
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Dirty. Dirty seats, Dirty floors, had to drink from a paper cup, the tea was very weak. Won't be going again. Disappointed.
Ruth Birkin . 2022-01-09
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One of the best Costa shops around Nottingham, always great service and drinks made properly. We always endeavour to get to this store, even if we're miles away!
Carl Hart . 2022-01-08
MORE AT Google
Always love a Costa. But they got my order wrong
Kay . 2022-01-06
MORE AT Google
Some of the reviews on here are downright rude.This is the best Costa in Nottingham by far.Go on every day and the service is excellent. Staff are fantastic
Alan W . 2022-01-01
MORE AT TripAdvisor
Friendly staff and speedy service
Filomena Boyle . 2021-12-28
MORE AT Google
Very pleasant staff, shop / cafe was extremely clean and quite busy too
Alan Bailey . 2021-12-11
MORE AT Google
A chain but a decent one. Local and always quick service
wadmore d . 2021-11-28
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Needs to move on those who spend the whole morning drinking a coffee whilst using the shops electricity and WiFi for very long periods on one coffee
Tony Morris . 2021-11-13
MORE AT Google
It's a coffee place that sells coffee.
Ben Waymark . 2021-11-02
MORE AT Google
Lovely coffee and friendly helpful staff
giotic mess . 2021-10-23
MORE AT Google
Lovely drinks and food nice and relaxing and nice coffee house. Staff are sweet.
Ruth Opoku . 2021-10-16
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For me, a franchise generally serves the same food. And I only mark usually on service. This Costa for my wife and I, was horrible. The staff were so rude and our iced drinks were warm. If I am ever in the area, I will visit one of the many independent cafés.
Atif Muneer . 2021-10-07
MORE AT Google
This is literally the worst Costa ever, first the staff is rude as hell. No manners. And we ordered drink that were supposed to be iced. But All I got was luke warm dirty water tasting mess, that obviously I didn't dare to drink. And drink making station was mess and dirty. Would not recommend.
Ayisha Muneer . 2021-10-07
MORE AT Google
No coffee available this morning due to a new machine being installed. This threw me a bit and was quite disappointed as hadn't had any caffeine. Fancy a coffee shop having coffe available between 9-11:39! Alternative were tea and cold drinks, neither of what I wanted, cold pre made cans of milky sweetened coffee was the only coffee like substance. I like black coffee. Why cant they plan something like this out of hours so as not to disrupt many peoples day. Staff were advising customers as they walked in, and not very understand of customers frustrations, I hear one staff member tell a man he can go home and have instant or come back later. Won't be going back to this branch again.
Jude Greenaway . 2021-10-06
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Not a fan of the supper chains, but I needed coffee
The Messenger . 2021-09-30
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It was ok, felt a bit grubby. However it was busy at the time. Good service. Staff seemed a bit hard pushed.
Andrew Coleman . 2021-09-23
MORE AT Google
Whilst the service was great and speedy, we wanted to sit down and enjoy our drink. However, a good amount of tables had trays with previous customer's plates and cups. Also, the seats and floors were also spattered with crumbs. It did feel as though the store was understaffed, as it wasn't busy at the time we visited. I'm not aiming blame at the staff, as they were doing the best in the situation, but it was clear that it wasn't manageable for them to maintain the space and the service. It's unfair for them to be expected to maintain the high standards I'm sure they expected to uphold, whilst also providing professional customer service.
Dale Cross . 2021-09-12
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Usually good service. My friend often orders from them most weeks. However delivered coffee rather than cappuccino. He later went to them to ask for refund as it was not cappuccino. They flatly refused. Will not be ordering from them again. Needless to say, couldn't drink the coffee.
Jo Harris . 2021-09-09
MORE AT Google
Always used to enjoy our visit to Costa Mapperley , they have some lovely staff,Shad ,Chelsea,Gavin,Ellie. However I don't really get the same buzz as we once did, the coffee and most of the staff are excellent,but I don't enjoy it as I used to Sad really 🥺
Mick8657 . 2021-09-02
MORE AT TripAdvisor
Nice pleasant atmosphere; coffee very good; plenty of space to sit; thoroughly enjoyed the time there.
David Wood . 2021-08-25
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