Costa Coffee, Highbury Corner in Islington

I had ordered 10 pieces hot wings to take away but when I got home found that they only gave me 6 pieces, almost less half!!!!!

Terrible service in this upper street kfc, cashier could not understand and done a wrong order and the manager that came to help was extremely rude to me and put me off eating here, something should be done

Food come all opened out of the bag. Chips and beans had all spilt into the mans delivery bag and everything was covered in beans and damaged. Driver said he cant take it back and to request a refund. He did apologise on arrival and explained it was damaged, however still waiting for a refund. I think when this happens the driver should be able to request this rather than the customer having the hassle.

This is the second time this has happened to me with Highbury KFC . . . They DO NOT read the order notes!!! I specifically stated NO BREAST PLEASE!! CHICKEN LEGS ONLY!!! Otherwise I will be bringing it back to you! What happens? I get 1 leg and 3 breast!! Tut tut and I am still hungry now!

I slipped on some spillage on the floor and scraped my knees very badly. apparently there was a sign “it’s wet” but I only saw it when lying on the floor with my food all around me and knees bleeding. left unhappy, hungry, and in pain.

The whole order was cold. The kfc is only up the road so no need for food to arrive freezing. The chicken was all chewy and hard to eat.

My food was good, I loved it!!!!!!

Veronika was amazing and really helpful ! Thank you so much

My food was good, I loved it!!!!!!!

Great thanks excellent service

My food was okay, the small popcorn chicken was missing! I am very disappointed, Also, I asked for two drumsticks and one thigh, there was one wing instead despite that I left a note for the restaurant, not acceptable!

Well what can I say about this KFC in Highbury & Islington in my opinion this KFC should be shutdown. Staff don’t know what they are doing food is crap placed an order for 10 mini fillets & two portions of signature fries. Chips soggy & dry and looked like yesterday’s chips absolutely disgusting the chicken fillets was dry cold & tasteless. Money spent was £14.97 what a disappointment again because I thought it may have got better over the years but believe me it hasn’t. Love taking your money but in return you get horrible food please avoid this KFC in Highbury and Islington 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

Very friendly man food nice and hot. 5 stars

Edit: as for the reply. There will be no “next time” disgusting place. Very rude female cashier with miserable unwelcoming face. Can’t even handle being asked a simple question without getting stressed out. Waited half hour and when finally ready was given the coldest, moodiest call to collect my food. I was treated as tho i spat in someone's face over a politely asked question. (6/9/24 between 3-4pm) awful service on top of that the chips were unseasoned and very small portion for a large and Chicken was alright at best. Toilets were absolutely filthy. Water and tissue all over the sink and floor

We have still not received the order over two hours later

Thank you for sorting it! Have a wonder week :)

items were missing from my order

Hello, in terms of cleanliness it leaves something to be desired and especially the toilets are just disgusting.

My food was okayish, but in the bucket there was mostly ribs, there was only two drumsticks, there was four wings, which I hate wings! Not enough drumsticks, on top of that the chicken was like rubber when I was chewing it, Not acceptable!

Food was missing and no word yet on how this is going to be resolved. This seems to happen in some way every time I order from KFC.

I didn’t even receive my food this happened to me back to back so many times you need to get a control over your drivers

Order wss mising the popcorn chicken.

chicken in burger was dry had been under a lamp for too long and sent it delivery coz if served in store then would b sent back n sent rice instead of coleslaw

My food was okay, at least they didn't forget my drink this time!

My food was good, but my drink was missing and I ordered two creamy mash potato and two corn cobs but four corn cobs came instead! The creamy mash potato was missing, the large popcorn chicken was half full, it's supposed to be full to the top!

Every item I ordered was wrong absolute joke this restaurant

Absolutely disgusting. Chicken was so overcooked, felt like my teeth would break. I requested more mayo in my burger, it came with none at all and a sachet of ketchup on top of my burger.

brilliant delivery great driver

I ordered a 3 piece chicken meal and I got 3 drumsticks? I expected different pieces of chicken. very disappointed

My food was good, I enjoyed it.

My food was good, although the burgers were reheated

Pretty standard KFC experience. The store was very clean and service was quick and efficient. Enjoyed the food too!

My food was good, I don't like wings!

regular chicken strips are always decent but the new Buffalo sauce is revolting. is it just microwaved cheese with some leftover sauces all mixed in? awful

The staff is really communicative and nice. They are being nice to me and respectful. Fast service and clean.

food missing from order and when called the branch they put the phone down on me .

Chandu is answering polite way..... service is too fast and staff is very good and good tasty food

I am absolutely furious and beyond disappointed with my recent experience with KFC. I placed an order for 40 box meals for a tour group of 40 students, expecting the meals to be delivered in boxes as shown on the website across the Southampton Row and Highbury branches. However, what I received was a disgrace. Instead of the promised boxes, the meals arrived in flimsy paper bags that were incapable of holding the food. These bags, drenched with oil from the chicken, collapsed under their own weight. As a result, the chicken fell through the bad onto the ground while trying to hand it over. This was a direct consequence of KFC staff's negligence in packing the order appropriately. Furthermore, the portions of fries were inadequate for what was ordered, clearly amounting to less than 40 individual portions. For an order costing a total of £400, this is unacceptable. The students were left dissatisfied and I was left embarrassed by this poor display. Frankly, I expected much more from KFC. This has left me questioning their commitment to quality and customer service.

Just do not go to this shop rude staff, filthy restaurant, tables are not wiped properly food and bags are left everywhere, as you sit down to order your meal after having had to get up twice to get things like a napkins and forks that they should have provided, you get interrupted and asked to leave, then requests to speak to a manager are ignored and met with a blank stare. Then the door is locked when you do try to leave, with a key sticking out, and the whole time there's a girl shouting numbers out like a crazy person. No wonder it's empty. Anyway complaint filed with head office hopefully your franchise gets a slap and an inspection all the other restaurants in upper Street are packed there was like literally no one in there which is why I actually went in there cuz it was quicker what a joke of a place. Now on to whatever it was I was able to eat before we were kindly ejected, chips were soggy, chicken portion was measly, barely filled the centre of the bun and I have no idea what we got for one of the dishes, but it looked like somebody had vomited a gallon of sweet and sour sauce over the chicken ? Avoid avoid avoid, and no amount of fake reviews being banged out by associated parties which are clearly fake reviews because people don't go on the internet and talk about the cleanliness of a freaking KFC. Utter clown show. God help you if you order a delivery from here. *Edit in response to the below , I think your response says it all, and if you think there's a next time , no wonder your shop is a mess*

I knew I shouldn't have eaten here looked filthy staff looked filthy tables looked filthy floors looked filthy. A few hours later 💩💩💩💩💩🤮🤮🤮

driver didn't buzz on my door or even call my phone to let me know he's here and left my food outside ground floor which anyone could've taken and it was cold

Hi! this is awful to say but i saw my delivery driver get hit by a car just prior to delivering my order. it was an scary accident but thankfully he’s okay! i would like to please add a tip onto this order for him- could you please help me in organising this? thank you

Missing burger and now have a meal missing. AGAIN. Very disappointed as this keeps happening.

Wings horrible...they all hard and taste like been cooked hours ago...disgusting

I have not received this order I have been waiting for over 2 hours it says delivered but it has not come

left out Pepsi, delivery would have been excellent if he read the notes for location.

My food is freezing cold I want a refund

Lots of missing items not once or twice.

I loved it, lovely food, yum yum 😋

One of my burgers was missing, not good enough, very disappointed 😞

Amazing KFC, clean and everything you could dream of. The workers are super! We was short on money and they only took the 30p and nothing else. I LOVE this KFC

My first time here and I was incredibly disappointed with this branch and the food quality is below standard. The chicken wings is not cooked well enough and the toilets were filthy and disgusting because there was insects all over the floor. Terrible KFC. Do not order from here!

Missing item - purchased an extra dip. Tried calling number on receipt asked to add verification code and automated message said to visit justeat website - very poor customer service!-

Food was cold, and i only got a few chips, very disappointed.

Food is cold and soggy once again

I have food poisoning because of this place, i swer.. be careful

No where near as good as last time. It’s a shame the consistency wasn’t kept. Not ordering from this one again

The food was like it had been left sitting in the shop all day very disappointed

They always forget an item or give you a piece of chicken you didn't ask for, plus they have really big mutant wings and original taste has gone

The wings tasted out of date didn’t eat them

wonderful courier, very friendly 😀 n the food was neat n hot. Well done 👏 overall excellent service.

The food was really cold there was no burger

My mistake I thought I ordered mini fillets with large popcorn deal

Was really nice. Hot, good quality, on time. I will be ordering from this branch in future :)

Terrible delivery service. Very slow, cold and overcooked food on arrival

The food was not bad at all but it took a bit longer than expected and usually it takes 15-20 minutes on average but the food was good so I am not really complaining but overall it was alright keep up the good work

Nice food a bit expensive but worth it.

Pak open & my 1 items missing. I m not accepting this tips delivery opan pak & missing items .. give me may money bank plz

No food delivered, was charged for order and my house buzzer and door was not used, either delivered to wrong address or stolen

driver very gentle and polite, unfortunate for the food, with some mistakes. food was late because chicken missing

Food was stone cold not edible

I haven't had KFC in awhile. Those portions sure have become smaller!

why have I only got Leg pieces. I'm not a child. I've payed for 6 pieces of chicken. not 6 pieces of your smallest leg piece.

But my order was missing one of my fries and drink was not order

The two legs had no chicken and looked like they been sitting there for hours apart from that lovely

It's KFC, the food is lovely as are most KFC's but the place is dirty, the Service is slow and sad. They'd rather you not be in there. There is never any hand sanitiser or hand wipes, the pots are empty and I have told them a couple of times that they're empty. If you really need some hot wings the I would suggest that you take your own hand wipes and sanitiser and take away only, don't eat in and don't expect a warm welcome or so much as a single smile.

Good efficient service. No mucking around

When choosing this restaurant, it stated 15 mins but it actually took an hour. So his is not acceptable, I had children waiting up for this order. I had to get them something else meaning the order was pointless.

Best chicken of any kfc in Islington and Dalston/ Hackney

Two popcorn chicken we received were only 70% full. Very disappointed.

But bag broke and never got our free corn cob and wings ?

Food was cold. Paid nearly £3 for mashed potatoes and tub had one small tablespoon in it. Not happy.

This KFC is a JOKE. Sent us two colonel meals with ONLY LEGS. So we had 7 legs overall and no other chicken. Spent over £21 and also did not receive free popcorn chicken. Abysmal is an understatement.

Disgraceful services…. Driver got lost and couldn’t find my property… Caught me up shouting, trying to blame it on me… I then had to go and fetch it myself… He was literally 20 yards from my house, but for some reason couldn’t find the address… Kept calling me bruv over the phone… And when I told him, the food was cold, he laughed in my face… Rude unprofessional, and totally unacceptable behaviour… If I could give us a zero, I would

Food was absolutely freezing cold on delivery, despite allegedly being prepares once a driver is assigned. To add insult to.injury, I live less than five minutes away. If I didn't have a stinking cold, it would have been easier to go and get the food myself!!

what has happened to their chips? 3rd time now they've put some nasty flavouring on them, without me asking. I used to love their chips, not anymore! they're revolting now

it says my food was delivered and it hasn't arrived

My order arrived COLD, as they decided to give the driver two more orders to drop off before I received mine.

My first time ordering from here mate! I don’t know what is in the chicken and chips but it’s disgusting! The chips taste tangy and off and the chicken taste very off! Nearly up to £10 I sent what a waste of money the popcorn chicken tasted tangy I don’t know if it’s the oil they used or what??!

very rude delivery person. food cold as he had to drop of 1st. u should not have this person working for you.

Ordered 17.30 (acknowledged) expected delivery 17.50 arrived 18.25. Disappointed it took so long, the shop is only 10mins walk from the house.

Delivery driver no idea how to do the job. Can not find address but never call. I have to go find delivery driver by myself and she not speak english and not understand what I say. I maybe think about to us another delivery app.

I could see on tracker, the delivery was heading the opposite direction and the delivery time extending. On this occasion was very unhappy overall.

I ordered takeaway Zinger Stacker Meal upgraded with large fries and drinks. When I opened the box, I got a basic chicken sandwich burger and a small fries on a bigger container to look like it's a large portion. Will not be coming back to this KFC branch as order not satisfactory.

did not receive my order, not the first time definitely the last time. I suggested taking a photo on delivery obviously someone else is eating my food. REFUND MY ACCOUNT ITS RIDICULOUS.

Unfortunately the rice sides for the sharing bucket lid was not secure and spilled out inside the delivery bag.

I received the wrong items and was unable to eat this can you refund me please

Did not receive my order, and haven't got my refund this was 11pm.spoke to justeat they said it would be credited back to my account still have not received it. Absolutely terrible its not the first time but it will be the last they still owe me money from 2 weeks ago. I think I will have to go to my local ombudsman as this in my eyes us theft. I have contacted my bank so just letting everyone know this company cannot be trusted

Absolute disgrace didn’t receive my order and still no response

time changed 4 times food freezing and soaking wet