Costa Coffee Goodmayes Station in Redbridge

friendly delivery driver. order is perfect.

Even i was rating before about the attitude that one of the customer assistant was having,I see an improvement and hopefully, keeps on the same path!Maybe it was having a bad day it happens,but I was going the second time there and as I say I saw an improvement,was the way that I'm expecting from !KR

Cappuccino is very milky and doesn’t feel like costa’s cappuccino been there twice had bad cappuccino there! Not Costa standards! Gave me nausea feeling after the cappuccino.

I just bought a croissant from this shop, and unfortunately, it wasn’t fresh at all. It seemed like it was from a previous day.

The problem is that only enough has arrived and my other order has not arrived

1 coffee was a little light but the rest is good

ordered a blueberry frappe and got a flavoured water with ice.

Good service, courier was very friendly so kudos to him. Thanks :)

It is my favourite Costa coffee shop. I really like the friendly atmosphere there. Food is always fresh. Drinks are made with ♥️. The store manager is really friendly and want to bring the smile on his customers face. The staff there is as well always friendly, smiling. Store is clean. So there is nothing to complain about.

Missed the ketchup I requested otherwise happy with my order

Coffee was good (Hazelnut latte) but I see my feedback regarding giving us a better size slice of cake when we're paying almost £5 has still not been picked up (or it has but being ignored)

Punctual. Splendid service. Thank you.

I was sent cows milk when i brout dairy free milk what a waste of money and he was 20 mins late

delivery took so long to arrive.

One of our bacon rolls was missing!.

Very friendly staff and great service

the order was destroyed before delivery. I have photos if needed

Polite and friendly, Thank you Jack for your great service.

Really great service every time!

I paid and ordered for 2 cappuccinos one with vanilla and one with caramel but neither of the cappuccinos have any flavourings in them. I paid the extra for the flavourings

Wonderful little place, good coffee and friendly staff.

Excellent, Fast delivery Delicious food & coffee!.

No straws had to drink from the cup

The cheese and ham toasted was cold and it wasn't even toasted,one side of the bread is toast and the other side of the bread was normal white bread ,no toasted at all.

The coffee was packaged so badly that as soon as the guy handed it over to me it fell right through the Paper Bag my entire coffee is now on my front garden

Friday 8th December. i came in to grab a coffee i was served by a lovely young lady who was left to do everything by herself with her colleague sitting on her phone in the back not even offering help. Which is very much fowl behaviour

Good service thank you polite and friendly driver

Incredibly rude girl working there on the morning of Fri 4th August. Foul attitude. Is it so hard to hire employees capable of saying 'please', 'thank you', and 'pardon' instead of "what??" when they haven't heard something. Rolling your eyes and tutting whenever a customer walks in isn't a good look either.

The best coffee ever. Thank you guys! Have a wonderful day! <3

Not the cheapest place, but really nice and super fast. It's good when it's free delivery as well.

Excellent yet again, thank you!

When the order arrived the driver gave me the bag which was falling apart due to the coffees spilling. This is the 3rd time now that this has happened. Delivery drivers need to take more care when delivering the order

Toasty was put in abox that folded over and left it smashed around upon arrival.

I ordered Iced caramel latte.. there was no caramel syrup and carrot cake was sent in a paper bag.. horrible service waste of £13

Just eat driver damage all of our order, all drinks destroyed all over the cakes….. binned the hole order, waste of money & time Absolutely awful

My first time ordering from Costa Goodmayes online and the food was beautifully packed and delicious. If I'd known how large the cortado was going to be, I would have asked for additional sugar, but still. Very enjoyable. Thank you, Costa Goodmayes :)

The driver was really friendly, and the coffee was hot! Thanks

Burned my Mac and cheese Had to throw it away

Drinks beautifully prepared and carefully delivered. Thank you!

Its ok but needs improvement other branches are much better

Order was ok but as always I am missing my flake and chocolate dust and sugars

My coffee is cold and almost half full

Not happy this time, missing coffee frap, How can you mess up when only ordering Two drinks………

I have ordered mozzarella panins and I am a vegetarian they have wrote a note and sending me PGA’s in blanket I do not eat this is so bad and dispointing

Goodmayes Rail Station · (Zone 4) · First and last services, timetables and route details · Station facilities · Lines at this station · Plan a journey ·

Bad experience with costa coffee Goodmayes they don't no how make a coffee I don't recommended!!!

Went in there today to get my free coffee after buying 8 coffees as you get one free and the till wasn’t working and I didn’t have cash to buy one. They said I had to pay for it by cash which I didn’t have. I’m in that coffee shop everyday and the least they could of done was give me my free coffee. It’s not the customers fault that the till wasn’t working and won’t be going in there again. They have lost a loyal customer.

When you ask for a large and get a small that was cold and a cold drink that's Luke warm Costa you need better people

The Chai Lattee was bitter. Not drinkable at all

The staff are friendly and make the coffee better than other Costas I have visited.

Service was disappointing. There was no milk given with the teas. No sugar given separately as well.

the smotie was more like a concentrated juice mix, and looks like my order ws super rushed not ordering from then again

The coffee was awful the coffee beans was still in bottom of cup not happy couldn’t drink

Can't fault the service here, very happy! Thank you :)

Ordered and came within 20mins great service everything nice and hot!

Missed out my main meal and sent drink only. Tried to call them with no luck

Specifically gave instructions for the drink to avoid mistakes made in previous order- completely ignored these and didnt give even give cream which or sprinkles which come as standard.

Absolutely Fantastic, frappe’s Spot on every Time & friendly delivery man too Goodmayes Costa are definitely 5stars 🤩

When i order chai latte 50% of the time i receive hot milk. Not good

Absolutely Fantastic Even thou we are having a heatwave Our Frappe’s where amazing 🤩 Thank you so much, Goodmayes Costa

I ordered some drinks and some cakes, when it came the latte I ordered was wrong and the frostino that arrived had coffee in it and I ordered it without, I tried to contact the shop and the phone wasn't answered

Was more than 45 mins late and was cold when I got it. Tried calling the store 10+ times and no answer. Won't be ordering from there again

Worst service they don’t know about tea , how to make tea , they serve just boiled water .. Strange literally

Perfect location and definitely convenient for station user. Small place but its in a very good location just outside Goodmayes station. Pick up a take way and was good . Service 1st and very clean. I love costa coffee

Driver was lovely - he got Costa to redo my order as was all the wrong items. They must have not like this as the cooler had melted and the coffee was way too sweet like the vanilla had been pumped way too much into the coffee. But the driver was absolutely lovely an helpful.

Excellent timing delivered earlier than expected am impressed

Brilliant service and speedy delivery 👍🏻

Drinks had spilled and ruined the roll too bags soggy,bunt my hand when handed to me.

Really impressed with speed of this order

Ordered tea, and they didn’t add or give any milk or sugar even though we had it on order. They literally delivered boiling water

Coffee had spilled all over food before being delivered when delivered order was not edible due to being soggy and no coffee left in cup had to throw it all in the bin

Delivery driver was amazing and polite thank you

Always so friendly and amazing food. Sylvia and the other lady in particular are wonderful :)

Lovely branch, excellent service from the manager and his team. Use it 3-4 times per week and always a friendly experience.

Thank you for being so helpful today. Good service, good coffee & good atmosphere.

Coffees were great but had to wait nearly an hour for them to arrive when initial delivery time was 15 - 30 mins

Received someone else’s order, I was unable to eat it, had to be thrown away because it had ham in there and I am still waiting for my refund

Costa is always my favourite, good service

Well Jack your amazing 👏😍 totally x every morning 🌄or afternoon on my school run 🏃‍♂️you guys 👦have me ready for the day 😀 Jack is ace man goo 💙 Jack and thank-you sook much for my birthday 🎂🥳 hotchoclate x people thus guys the nuts 😀

I visited this store twice today between 1.30pm and 2.15pm. I always come to this store. I get the same thing for my colleague every time. Salted caramel frostino, with no coffee, whipped cream and less ice. I visited today and the lady who has served me regularly was slightly reluctant when I asked for less ice today. I said to her, this is what I usually get. She was not rude about it at all. I found it strange she questioned me about something that I usually get. When she proceeded to get ice she asked me how much I wanted. I asked her for a little less. The gentlemen then interrupted and said 'you are going to get this much' whilst indicating with his hands that I would get less. He then said, 'go for something else, like an ice latte'. I then said very politely 'i am getting this for my colleague to be honest'. Whilst trying to be patient as I did not like his abrupt and arrogant tone. I am all up for suggestions. But, the way he spoke was not freindly at all. My staff member then tried her drink and it had coffee. Fair enough mistakes happen. I am a restaurant manager. I went back and asked it to be changed as it had coffee. The lady then said to me 'no you asked for coffee'. I said, 'sorry, but I get the same thing every time'. She did not contest further she proceeded to make my drink. As she did, the gentlemen said 'next time don't do this, next time say no'. I don't know if he was referring to my less ice request earlier or making the drink again. Is this what you say when a customer is present?! I was infuriated but I left it. Then a customer whom I know through work came to get a coffee. He asked innocently 'where is the brown sugar, all I see is white'. Your male staff member responded 'if one says white sugar what's the other one going to be' in a very rude and sarcastic manner. The customer got annoyed and they began to have words. I could no hold myself any longer. I asked him, 'is this how you speak to customers. You are so rude.' At both of our annoyance he come to the front of the shop and claimed he was joking. he then said, 'its my bad if I was rude, in my job the customer is always right'. Is that what you call an apology? There were two paying customers both annoyed at his unnacceptable manners. The ironic part of this whole situation was, that your staff member decided to take on a more appropriate tone after our annoyance. There are a few other things I need to mention. But, this review is long enough. There is some golden advice a few friends, customers and colleagues have given me regarding Costa Goodmayes. Go to costa chadwell heath which is down the road, jannat or clockhouse coffee shop if you would like consistent customer service Personally, this is the most important thing for me. Disclaimer, there are some lovely staff members at your shop. Hence, why I have been fair and given you 3 stars

I didn’t receive the food, again.🤔

My order was NEVER delivered I had to close my business to walk up and get my order. The staff were kind enough to remake it for me but JUST EAT YOUR DRIVERS SUCK!

The delivery driver went to the wrong place, despite the fact that I clearly stated where to go in my notes. He couldn’t understand anything I was saying so I had to tell him to stay where he was and walked for 5 minutes to collect my order. Absolutely disgraceful delivery!

Delivery was late but everything ordered was fine

Very quickly sorted and order all correct

Too sweet coffe, someone made wrong. I know how it tastes, I buy often. This time was horrible taste

They forgot half of my order!!!!

Both drinks had leaked, no drinks left in cups at all. First & last time ordering from here never again!

I haven’t received my order at all

Absolutely Delicious, Super fast Delivery We happy every time 😊

The best thing about this meal was the driver! What a lovely jolly fella- the food was so hard I couldn’t even eat it. Really disappointed as I order from her regularly

Yesterday around 12 of day I bought one Pepsi, orange juice,2 crips and one chocolate eggs..and did contactless payment they took £26.50 from my account when my bill should be under £10..there were 2 more customers may be that took their bill from me by mistake because while serving me they started serving them too..or they themselves took £26.50..so disappointed.. I’m calling them but not any answer

I ordered two cheese twisters but received only one and have been charged for two. I was going to order breakfast from McDonald's but only ordered from Costa for cheese twisters. Thats very disappointing!!

Food was cold. And my smoothie was a juice. Very sweet. Binned it all

Ordered a Sausage bap but got Bacon

Burn coffee that tastes awfull and the chocolate twist i’ve orderes was days old

Friendly delivery driver and fast service

ASKED FOR TWO FROSTINOS, ONE WITH COFFEE AND ONE WITHOUT BUT BOTH HAD COFFEE NOW MY PARTNER CAN'T HAVE HIS?+!!!!!!!! LEARN TO READ!!!!

Missing Item. This isn't the first time. Guess I wont be ordering again until I get some assurance that you are not going to make mistakes again.

Fast service and friendly delivery driver