Costa Coffee Drive Thru in Selby

Fudge brownie frappe was amazing

Regulation Costa outlet. Kept fairly clean and tidy, although the toilets need attention at times. Drive thru can get busy at times.

Clean, nice staff. Didn't eat so cantvreally comment on food. But if you need a coffee, it's the place to go. Price reasonable. 👍

Good service pleasant staff standard Costa fare

What can I say, was served by Brooke, on way to a call out and fancied a nice cold drink, got myself a chocolate fudge brownie frappe with coconut milk, all I can say is 10/10 what a pleasant young lady, drink was perfect and even when she had to come out in the rain to bring it to me she had a smile on her face, Brooke is an absolute credit to this drive thru

Very nice drinks, but at a premium price.

What happens to all those over priced buns and cakes at the end of the day?

OK...staff friendly enough. However, I ruined my car today with the fact that the lid bent in and spilt everywhere they replaced the cup and gave me napkins. Crappy cups need upgrading.

Im a regular customer at Costa drive through in Selby, most of the staff are always lovely however a lady called Sabrina is very rude every time, no smile on her face, the service is rushed and doesn’t feel welcoming. Very disappointing.

Good service, little expensive getting now days.

Very disappointed I love there coffee and go three to four times a week to find out it’s gone up and it’s even more expensive than York And they are not filling the cups up as full some of them do. If we are paying more don’t give me less also don’t say it’s all measured as I’ve had fuller coffees before I don’t mind paying but please don’t short change me (or anyone else )in the amount you give me

Took my dog for a pup up and the girls were so nice to him! 10/10! Thank you

Really enjoy coming here, service was friendly and prompt but sometimes miss things. Wanted an extra hot drink and got a normal temp one which is not the end of the world but not what I wanted. Really good though other than that.

costas food has never been the best suppose how much you like salt, its definetly not fair priced, but the coffee is always perfect, the staff are spot on and it was clean and warm

Upon my visit today to redeem birthday cake & drink I was met with unfriendly & un inviting behaviour from the till staff. I was told due to a till malfunction that they were unable to redeem my items . They seem to have no intention of resolving the problem, I was made to feel like I was an inconvenience to them & ended up paying for my free items. To say I was disappointed would be the least . Not the best birthday treat at all.

We always sit in just as they open, and visit once or twice a month. Its always clean and staff helpful and mostly smiley. Food/drinks always good, pleasant environment and no specific delays with orders so i'd say all good as far as Im concerned. Drive through is often v busy and puts pressure on the staff but always handled well from what Ive seen. Drinks served nice n hot, much better coffee flavour than other chains locally, so Im sticking with them 😊. Final plus, even though oat milk notoriously difficult to froth they always do a great job of it. Thank you lovely Costa staff x

Some of the rudest and most miserable staff I’ve come across. Never ever put caramel in the iced caramel latte though happy to charge 50p for it and then get huffy when you ask for caramel to be added. Advertising drinks on the board then when asked for it told “we don’t do that as it’s seasonal”

The service here is always so slow. You know what you get with Costa. Have been giving the wrong drinks or drinks not prepared properly in the drive thru on numerous occasions.

A small but lovely clean place. Clean spacious seating area which is accessible for wheelchairs. Food although expensive was very nice. Good selection of food and drinks

A tad out of place for selby, posh, clean and welcoming. The food/ drinks are very expensive. I've only been in getting good to go bags and the service each time I have been in has been great from one lady in particular. Super helpful, nice and polite. A decent amount of vegi food too which is rare.

Great staff. Really friendly and couldn’t be more helpful. Drinks arrived quickly and perfectly prepared. Thank you.

We drove through for breakfast, and they didn't have any bacon, so we had to go greggs next door

Saturday morning on a wet day, so very very busy. Only had takeout. Big queue but efficient service and good quality coffee

Our family coffee and breakfast this morning wasn't a very enjoyable experience because of the rude staff. Unfortunately, most of the staff do not know what customer service is apart from one Employee called Eve (who has red hair). Eve was so lovely, she smiled and engaged as a person and deserves a 5 star; however, the rest of the staff were rude and spoke to my husband as if they were scolding a child. Our two adult drinks were cool and the two small hot chocolates we ordered for the kids were boiling. We were there for 25 minutes waiting for them to cool down, but they still hadn't, so we went to the counter for more milk to cool the original drinks down and they wanted to charge us for it. I'm also very surprised the toilet facilities are in such a disgusting state for such a new building too. We will more than likely be spending our money elsewhere, this will no longer be our fist choice for a family breakfast and coffee. 5 adults and 3 children... that's valuable custom and we spent enough money that should have earned some small amount of civility. Hopefully it changes and we can return when things improve (if they improve).

Person that served me was very polite & friendly

Turned up for the drive through but it was closed so had to go inside , the staff were great except one …. Jelly fish ( she had a tattoo of a jelly fish ) STEPH ! She was so rude , talking to her staff so unprofessional, belittling them in front of customers, F this and F that ! She really shouldn’t be working in this type of role if she can’t handle a bit of pressure , it made waiting for my order incredibly uncomfortable and awkward

Staff a joke, opens doors at 8.06 when sign say 7. The drive thru even worse so slow it’s painful. Not their fault they’re clearly undertrained and paid

Food and coffee is great, Unfortunately the staff are really abrupt and rude.

Good coffee, very nice muffins mmmmmmmm

Filthy, waited 20 mins inside for service- no free clean tables. When we pointed this out to the barister they’d said we could get instant coffee next door!! 🤣🤣very rude

This Costa is a bit hit and miss. There seems to be a turnover of staff and there's been some unpleasant staff who obviously weren't happy working there. On a positive, it's in a convenient location and can be a lovely sun trap, so we still use this cafe.

Nice light and spacious. Food and drink the usual lovely Costa standard. Disappointed there are no high chairs. Was told this was due to health and safety, but other stores have them... hence only 4 stars.

Great coffee shop, bright, modern. Good selection of snacks. Only downside is sometimes its closed and only the drive thru opened.

Not sure what’s happened recently but certainly gone downhill. New staff, new opening times and the drinks and staff are dry and dull with no smile to share between them. Not only that but the change in opening times means you have lost custom. I and many other regulars would use the drive thru daily in the morning between 6- 6.30am and you’ve decided to change the hours to 7! Can guarantee you’ve lost custom.

The staff have changed and now it's even slower, consistently wrong and no longer the nice friendly service.

Would help if the branch did the hours of opening stated on the website, they don't even do the hours printed on a sheet of A4 stuck on the front door. Esso's costa machines are busy though lol

Sat in a drive through for 35 mins!!!! Understaffed is an understatement!!!!

Could do with move staff as they look stretched alot of the time.

Staff stood around chatting instead of serving customers. They lack most basic of customer service skills.

Friendly staff, good range of sandwiches when we went, clean an nice

Rude staff, no manners whatsoever don’t recommend this costa at all

A long lovely comfortable place to have a coffee and maybe a snack. The only thing that detracted from this new place was the overflowing bins in the car park, it made the place look uncared for. It wouldn't have taken more than 5 mins to empty them, but nobody seemed bothered.

Lovely coffee as always, very friendly staff who were rushed off their feet busy, however due to this there were many uncleared tables and limited choice of a clean tables to sit at unfortunately

Staff are friendly and efficient only had one order prepped incorrectly and it was immediately fixed. Can't speak on the atmosphere as I have only used the drive through option but it looks nice and as I said staff are all friendly.

It's a busy Costa. Great coffee, which is the main thing.

Went through the drive through on a quiet day. Staff really efficient as usual.

Great little cafe with drive through as well. Best coffee this side of town.

We've been when it's brilliant but today was a bit disappointing. The few staff who were on were hopelessly overworked but remained pleasant & polite under tremendous pressure this morning. Many people were waiting both before & after ordering. Drinks were very slow to be made.... no sugar or napkins out available for people. No tables being cleared (due only to lack if staff) so the place looked untidy with food & mess all over the tables & floor. So, not the staff on the floor's fault but the management!! Shame as the staff really were keeping their politeness & care while under loads of complaints & pressure! We probably won't be back for a while based on this last experience.

I can’t believe this place manages to get my order wrong, so many times, I asked for a sausage sandwich. I was the only person in the queue . How I end up with a bacon sandwich it’s beyond me, they always forget the tomato ketchup. Please do your job. It’s not that difficult.

Need more staff, always dirty dishes on the table and orders take ages to complete. Need more staff!

Not enough staff and poor service

Staff are great 😊 But the service is so slow it’s like they never have enough staff ….. speed it up Costa please

The girl who served was very nice and friendly but the service is let down by the girl making drinks (Emily) who made later orders before mine, leaving me stood there 10 minutes then failed to even apologise for the wait. Drinks however were very good. Possibly in need of a bit of training.

Really busy but the staff just kept going serving everyone really efficiently...

Fantastic staff, top class service

Clean environment, friendly staff, keep it up

Used the sit in area. The usual good standard staff friendly and chatty.

Very friendly staff and superb coffee as always

I've visited the Costa coffee drive-through on the 25th of October. Service was excellent. I had coffee and cake. Which was excellent. Brilliant team up there. Had a great time.

Average service, average coffee.

What a fantastic group of people, your staff are always cheerful even at 6 in the morning. They go above and beyond. I always look forward to my coffee n chat thankyou xx

Always really friendly and team can’t do enough. I have used the drive thru and sat in to have a coffee. Both are superb service and the coffee is great too!! Well done

the friendliest team love coming here for my morning coffee and a yummy blueberry muffin! 10/10

always such lovely staff! very friendly and such a great environment. drinks are always perfect and would definitely recommend popping in for a coffee and a cake!!

Good service, good coffee. Pleasant staff. Highly recommended

Slow service in store but drive thru is okay.

3rd visit since opening, 3rd time they have had no cream... a pretty basic requirement I would say. 1st time you could put down to it being new, and leaning the ordering , 2nd and 3rd time just a bit rubbish. Maybe order more cream ? It can’t be that difficult.

Painfully slow at the drive thru as it took 35 mins from joining the queue (of about 10 vehicles) to receiving my order which is unacceptable. The point of a drive thru is speed and convenience - this was neither. There doesn’t seem to be any common sense in how to deal with a queue, ie, start making the order as soon as it’s ordered so by the time people get to the collection point they can pay and go in 30 seconds. But no, when you get to the collection point there’s still a 3 minute or so wait for your order. Either they’re really short staffed or just clueless. I hope this place improves as having a Costa drive thru is quite nice, but not when you have to wait 35 mins, which is about 7 times the amount of time that you should have to wait.

Terrible service, can't get a simple order right, I find most costas can't get an order right and they are supposed to be professional and do it every day! Can't believe there's no filter 99p option either, it's either pay the Costalot rip off price or go without! Tables aren't cleaned and cleared and they cannot cope with a busy period. I've been waiting for this to open only to be extremely disappointed.... I WILL not be returning! AND DON'T BOTHER REPLYING TO THIS HONEST REVIEW COSTA, IT'S NOT ACCEPTABLE AND EXCUSES ARE NOT WANTED!

Only reason giving 4 stars is becaus not getting orders right.