Based on 11 opinions finded in 1 websites
Based on 11 opinions finded in 1 websites
Nº 484 in 517 in Denbighshire
Nº 155 of 163 Other cuisines in Denbighshire
Opinions
Didn't ask what size drink I wanted the girl that served me with the red rose tatoo was miserable no please no thank you absolutely shocking service
Stacey J . 2024-05-07
MORE AT TripAdvisor
Fantastic service. Great staff who were happy to serve you...... how refreshing! Very clean and a pleasure to visit. Well done you deserve to be busy and successful.
Mobile11631044310 . 2024-04-17
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Just been to Costa through the drive through after a walk! The Woman taking the order sounded miserable then when we got to the window she said was it to chocolate hazel milkshake we said no 1 choc and one salted caramel she snatched it away and then started slamming the jug around like it was our fault so we just drove off! Not paying for that kind of service will not be going back! Went to the Costa vending machine instead as it was late more personality from the machine!!
Simmone C . 2024-04-16
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Terrible customer service. No smiles or conversation. Forgot my order. Then forgot again. Ordered a pastry whilst waiting and told "You've not paid for that!". No thank you's. "Where is the Manager please?" "Not here." "In bed are they?" "Yes." Beep. Does not compute... Dreadful service. Who the hell trains these people to be to bots? If you were to automate this shop, at least the till will tell me "Nice to see you and have a nice day!
Chris G . 2024-03-10
MORE AT TripAdvisor
The woman serving was completely ignorant and rude. It costs nothing to smile and be kind. I work in costumer service myself and I'm not happy with the way she was
Companion39362222550 . 2024-02-27
MORE AT TripAdvisor
What a difference from our last visit 9 months ago, the place was dirty, staff sullen and the coffee poor! We decided then not to bother again. After a visit to The Range recently we ventured back, glad we did, much cleaner, different atmosphere all together, pleasant staff, nice coffee.
HeatherA863 . 2024-01-18
MORE AT TripAdvisor
Never informed about another price increase. Asked what the price increase was for and got told, because they have met there targets. So take more money from customers
Tina G . 2023-08-31
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Went and took the children for a mini baby chocolate drink, upon ordering a young man named George and young girl named Beth was really friendly, funny and made our day, joking with us and just being a breath of fresh air and not boring.... Massive bug up to these two staff members brilliant atmosphere and friendly service. Hot chocolates was nice and warm for kids... They were yummy as stated by them.
1985lian . 2023-04-12
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The most dirtiest coffee shop in Rhyl. Avoid this awful, awful place. Not one clean table. Not one table that doesn't wobble.
lawrenceg664 . 2023-03-25
MORE AT TripAdvisor
I ordered a large caramel latte and when i first tried there chocolate fudge brownie frape it was very nice and the price isn't bad only £4.46 for the latte and £4.10 for the frape. but my friend ordered bubble tea ,they have drunk it all over Britain, but there were no bubbles. This was sad but there is very good service and i go everyday.
Ashley E . 2022-09-23
MORE AT TripAdvisor
I literally can not believe how it can take 20 mins to make two hot chocolates at a drive through when you’re first in the queue? Absolutely mayhem with cars attempting to get back out of the queue after losing the will to live. Avoid until they have a couple of trained staff at least.
helensG2976WF . 2022-09-22
MORE AT TripAdvisor
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5 Opinions
My 1st time in St Asaph we popped into this lovely little pub the owners were very welcoming it had a great family atmosphere. Young kids there with there family brightened up the place great beer great service will definitely return
1512 Opinions
Visited today, cafe was very cold inside. 2small coffees, 1tea,2 yogurts and a bacon roll £24. Bacon roll was microwaved, uncooked and fatty. Both female toilets had no toilet paper even though only 4 people in the cafe. Staff were both on their phones. Very disappointing
41 Opinions
Came to visit with my grandchildren after been recommended quite a few times. Whole experience from start to finish was awful. No booking system so you just turn up wait for a table to become free pay for an hour. No communication from staff or noticed advising this. What made it worse a man came along with family of 5 said I work here and was let in right past everyone that had been in the queue. Accept there may be perks for being a staff member but shouldn’t be allowed to jump the queue especially as they did not pay. Noticed the said family eating and drinking their own food bought in when clear notices against this. Young lady said have cleared your table it ready. We ended up wiping it ourselves with baby wipes along with the chairs before we could sit down. Bits of disguarded food all over the dirty floors clearly a slip hazard. Older children playing in the toddlers area wasn’t safe for my granddaughter. Waited 15 mins to be served 2 coffees with no one in front of me. Young staff gave no idea what they are doing. Just stand and stare at you blankly. No management around to delegate duties. We ended up coming out after 35 minutes and won’t be returning !!!
548 Opinions
Good place. The new management team is great. Love it, couldn't recommend it more.
526 Opinions
Served promplty by friendly staff tables needed wiping though and clearing.There were seats available and the floor was relatively clean