Costa Coffee Butchers Row in Wiltshire

Been here twice recently and is usually my go to place for a drink in Salisbury as love their coffee blend. First time wasn't so great as staff member serving was quite rude and grumpy. However, this time round (Tues 29th October), the staff were really positive, friendly and helpful. They were getting ready to close but were happy for us to sit inside in the warmth whilst they finished off. The place looked very clean and tidy, despite the fact they were still cleaning up. Probably best to support local and independent businesses when you can, but if you're looking for a great coffee from a chain, I would recommend.

Very unprofessional and unskilled staff.

Katie very helpful to help me as I lose my balance when walking. kindly offered to carried our coffee tray to outside table. delightful lady. wonderful place to grad a coffee and watch the world go by

Pretty good Costa, was fairly clean, and had lots of seating. All the cakes were I stock despite being later in the day. Staff were all really friendly.

Most disappointing drink I've had in a long time. I get a Costa once in a while as a treat, doubt I will again. Was stood first in the queue for 5 minutes despite other staff seeing me and them asking another staff member to serve me. When I eventually was served my order was made fast but very wrong and it was disgusting. A frappe is suppose to be iced, not mearly coldish milk. No time or effort was made and it certainly tasted like it

Heard one of the staff members being quite rude to another staff member, repeatedly belittling her. No excuse for this kind of behaviour or attitude in the workplace. Happy to provide further detail

I came in for an oat cappuccino and was so disappointed. The first one they served me was cold so I asked for another one the second on was hot but had no froth at all. I understand that ot doesn’t froth as much as cows milk but I might as well have asked for a flat white!!!

Payed 4 pounds for a coffee and only got half a cup

Pretty standard high street coffee shop. Good not great

Door handle broke one side, so door wedged open creating a cold draft. People hogging seats with empty cups, limited seating options.

Delicious flatwhite coffee, I recommend it!!!

A bit slow at clearing tables. Rather crampt

Love this place they are so patient and understanding to my friends who have special needs ❤️

Place is okay - but it feels like they don’t care enough to give customers attention - they have a central location and people will always come here.

Lovely staff, good and prompt service, delicious hot chocolate! Good food

It was Friday at 1.30 pm. The place was filthy. All tables full of used crockery. The floor was awash with spillages and so sticky your feet stuck to the floor. 4 staff members working in the place so someone should have been monitoring the seating area for clearing/cleaning. Told one of the staff members that the place was really dirty but she just shrugged and did nothing and did not seem to care.

Didn't have food but coffee always good and coffee shop very clean and tidy

Much better than the other Costa neR M and S in Salisbury. Disappointed no mini muffins.

Good place to have a coffee and relax.

My favourite place to go, I often meet up with friends for coffee and a chat, all the staff are really nice, I gave a lower score this time because they keep running out of things like bread, sugar/sweeteners, ice also they have no parasols to put up I think they need some decent ones that don't keep breaking every 6 months

Convenient location in the centre of Salisbury

Lovely/delightful staff. Very joyful. A good experience

Popped in for a quick latte and asked for it extra hot. Got a luke warm drink then asked for a hot one and got attitude. They had the Aircon on as well, and it was freezing outside. Use to go here all the time but it's gone down hill, since the staff have changed. Avoid it, if you can.

Good place only costa in town I will use

Standard Costa coffee cafe. Good service and excellent location.

Friendly staff and enough seating.

Does what it says on the tin. Overcharges for tea and coffee.

Coffee and food ok but service was pretty rude. Started trying deliberately ignore me and to serve the person behind me instead until put a stop to the silliness. Just some childish whim think Pathetic.

Had a white hot chocolate and a latte cost over £8. I expected nicer the white hot chocolate tasted like it was just hot milk had no flavour to it at all. The latte was not hot enough, for the price we expected better from Costa.

The staff are amazing they are so kind welcoming and helpful. There more like friends. I love going to Costa just a great place to sit outside for a day and coffee and watch the world go by. Well done Salisbury Costa. You are amazing. 😍

For me I find expensive, I can make better. Not too impressed!

A very busy cafe at 12 O'clock, but the young staff seemed to have a good grip on things. The seating space is quite tight, and we ended up on a table near an entrance. Bit of a draught, but the fresh air was welcome. Toasted sandwich was tasty and the Cappuccino was hot (which isn't always the case. Pretty good value for money. ☕☕🍽️🍽️🙂🙂✔️✔️

Great service. I would have been happier with wheat-free, vegetarian options on the menu. Oat-meal latte is recommended.

The Women in there let me buy some of there milk what they made for me it smells better than my sister milk like a sweet rose fragrance

One of the best Costa cafes I’ve been to. Consistently good coffee, fast service and ample seating space.

Costa is Costa very nice coffee good sevice

Great place to grab a drink and sit outside

Clean location obviously looked after by the staff. I enjoyed my coffee which was served quickly and as i like it.

Excellent service with cheerful staff. Constantly checking if I was ok waiting a short wait which I was. Clean environment with well presented staff.

Service slow, drinks not very hot and they forgot part the order so had to return to counter and still long wait. Will not visit that costa again

Market Place Costa is always friendly and welcoming

Does get busy if you won't a table inside. If you like Costa coffee you know what you are getting. Friendly staff.

A smaller Costa than I've been to before, tucked away in a row of shops. Picked a Cheese and Ham Toastie with Cappuccino, said we would dine in, paid, took coffee to a table, shortly afterwards toasties arrived. Noticed that nearly every table had one person sat at, on a mobile or laptop drinking coffee...

Good coffee. Not crowded. Pleasant staff

Working in Salisbury for a few months this place has become my little home frome home. Staff are always pleasant & friendly. Cannot fault the service. Staff remember my order & coffee is perfect.

Usual stuff,all a bit of a faff, but comfortable and good coffee

Visited here today. Coffee / tea absolutely fine but the toilets were disgusting. Why do people leave the facilities in such a poor state and why are the facilities not checked more regularly? Score reflects the overall experience. I did notice a member of staff using the toilet where they stop patrons using by putting an out of order sign up and blocking the entrance - I wonder why?!?!?!

Stopped for drinks. Excellent covid arrangements. A very welcoming place. Very clean. Indoor and outdoor seating. Accessible toilet. All on one level.

De vez un cuando hay que hacer algo inspirado y cuando haces entonces hay que venir al Costa coffee.

El café siempre es muy bueno en Costa y hay una amplia variedad de comida para elegir. Mi favorita es la rodaja de almendra y frambuesa, es jugosa y deliciosa, la tarta de limón también es muy buena. El personal es amable y eficiente, y es bueno tener que elegir entre permanecer en el interior o salir al aire libre si hace un día soleado.

Todos hemos estado yendo aquí durante los últimos 11 años, ¡qué estúpidos podemos ser! . Llega la pandemia y todos empezamos a descubrir el café independiente que ha estado frente a nuestros ojos. La tienda supuestamente va a tener una reparación durante los últimos 3 años, ciertamente necesita una, los inodoros son una vergüenza total cuando están funcionando, debería pensar que podría atrapar algo en serio, ¡más ahora! La alfombra está sucia y las mesas y las paredes no son mucho mejores. De repente, esta semana, todo el personal está allí, preparándose para un sistema de comida para llevar. ¿Alguna vez ha escuchado que Barista tiene la capacidad o el conocimiento para hacer una limpieza profunda? El personal siempre ha sido amable y servicial, es una pena que los verdaderos propietarios les impongan esto. Ahora las buenas noticias, unas puertas más abajo en Butchers Row, tenemos Reeve The Baker, mucho mejor calidad por menos dinero y una tarjeta de lealtad de 8 tazas, adiós Costa y Starbucks, hola a todos los independientes.

Hoy, disfruté de una taza de café con mi esposa antes de ir de compras. Creo que es muy importante que comiences todos los días con una buena taza de café y postres y luego decidimos elegir Costa Coffee. Este lugar es tan sofisticado y tiene hermosas vistas y en caso de que no fuera suficiente este los trabajadores son amables y, por supuesto, no es caro. Nuestros cafés estaban calientes y sabrosos y nuestros pasteles deliciosos. La manera perfecta de empezar el día. ultimo cosa tienen periodicos para leer durante tu visitar.

After an afternoon in Sailsbury I visited this costa and found the coffee shop very busy and it was very clean and dirty cup’s removed promptly with our drinks made quickly and satisfying and looking the part have found a table and we had a great time talking and relaxing

Es posible perdir cafè mucho barato decido sin embargo es mejor pagar mas para tomar cafè delicioso. Por supuesto usted puede tener pastel o panecillo ademas otra cosas. Sera lugar tienen vistas hermosas.

Entré en esta costa para tomar un café de Navidad. Café Costa, como un café Costa pero lo que hizo que esta experiencia fuera diferente es el equipo amable y trabajador. ¡Dos muchachas encantadoras y un muchacho alegre! Hicieron su área muy limpia después de cada café y charla con cada cliente. Muy positivo comienzo de la mañana.¡Es bueno ver que aunque Costa es una cadena, los empleados siguen siendo tan amables como siempre!

limpio y ordenado y puede sentarse afuera. Buenos precios. buen personal Las mesas están limpias. y no solo tienes que tomar un café. Hay muchas otras cosas para deleitar su paladar. SIGUE TRATE TU MISMO Te mereces, NOSOTROS nos trató y nos encantó nuestro tiempo en un lugar relajado

Fui a tomar algo esta mañana. El Frestino fue perfecto en un día tan caluroso, pero lo que realmente me impresionó fue el equipo. Fueron muy amables y acogedores. Cada persona fue recibida con una sonrisa y, a pesar de estar ocupada y mantener un buen ritmo, los clientes tuvieron tiempo para sentirse individualmente importantes. Vale la pena una visita!

Two hot tasty toasted cheese and ham sandwiches accompanied by two packs of low fat crisps two delicious coffee lattes and the star of the show the millionaires shortbread. So indulgent we shared it. Unforgettable views and fantastic staff.

Judging by the amount of customers outside this restaurant, we expected the inside to be heaving. Happily, this was not the case. There were a number of free tables to choose from inside. Our order for drinks was happily despatched, and filled in a very short time.

Está perfectamente ubicado para hacer una parada tranquila mientras hace el mercado. Tiene la tarifa normal de Costa y tiende a estar muy ocupado. Pero me parece que normalmente está bien dotado de personal y el personal, aunque apresurado, siempre es amable y servicial

Lugar ocupado, que suele ser una buena señal. Soy un fanático del café Costa porque tiene mucho sabor sin ser amargo. Y me gustan sus brownies sin gluten que son agradables y húmedos. Esta fue solo una visita rápida para tomar un café y sentarse, para relajarse y ver pasar el mundo. Este es un excelente lugar para hacerlo sentado afuera, el personal es amable y servicial, el café delicioso y espumoso.

Visited here the other day for a quick coffee and cake. The place was busy. Fairly clean and tidy. Service quick and efficient. Nothing to complain about. Coffees were as expected and cakes good.

Just moped in for quick chocolate and yes staff excellent courteous and helpfull toilet is the only downfall a very busy costa

I don’t think this review needs many words. Just see the attached pictures highlighting the lack of cleanliness. To top this off the barista said ‘none of them are perfect because the dishwasher is rubbish’ when we complained about the cleanliness of the crockery. Maybe they should invest some of their money in a some fairy liquid and a scrubber.

If you get tired and in need of a cup of coffee, this is a good place to stop and sit and have a muffin with a cup of coffee. It is on the Market Square in the center town, and is a popular place.

This place is lovely for a chain brand. A lot of the staff are friendly and know what they are doing worth a pop in if you want a generic coffee and cake :)

Friendly staff and quick service. You can sit outside and watch the world go by. Nice and clean too!

I like Costa as their snacks and drinks seem quite tasty. This branch is a pleasant place to chill out and watch the world go by.

This is a typical Costa with all the same decor, coffee etc. I really do think that the layout is tired and is in serious need of an overhaul

Great place to go for coffee - I enjoys wandering in and grabbing my latte - some cool, bright team members - Holly & Kim to name a couple!

Well situated in town. Good place to rest for a while with very good coffee, friendly staff and tasteful pastry. Two entries mean a shortcut trough the centre of town. Mind the step though. And that's serious.

The people serving were friendly, but when we sat down we found our cups hadn't been cleaned properly and still had brown leftovers on them. The replacement cups weren't much better. I used the toilet and it was filthy. The drinks themselves were fine

Been a Costa Coffee Club member for years. Started off in Newbury (pleasant, clean, friendly staff and free napkins) now moved to Salisbury, what a disappointment! (like the rest of Salisbury) Its just not a pleasant experience any more. Like all big chains it has got too big, lost control and doesn't care any more. AND they have ceased giving napkins with your snacks, so now you have to put your biscuit of cake on the table. God knows what has been on the table before! I wrote to complain to Whitbread and all I got was an email saying "Thank you for your comments on our new environment policy we will pass it to the marketing department"

You can get to this Costa outlet from either the Market Square or Butchers Row.

A lovely cup of coffee served by very pleasant staff.

Very nice coffee and service no issues and a pleasure to visit, just missed the 5 points because it's a little shabby inside and the seating was dirty looking and is need of a change.will return

Called in for quick breakfast. Two flat whites and a bacon rose for £1, and a chocolate twist. Great way to start the day

Das Costa Coffee steht im Herzen der historischen Altstadt von Salisbury. Man kann das Cafe sowohl von der Butcher Row als auch vom Marktplatz aus erreichen. Das Angebot an Speisen und Getränken entspricht dem normalen Standard der Kette.

This is one of my favorite resting places in Salisbury. I go with a friend, get a perfect latte and sit outside chatting. I think this is how heaven will be. And this is true even in November!

Si conoces la franquicia es uno más . Diferentes opciones de café y posibilidad de acompañar de algo dulce o salado.

Although this a chain store, the staff make the establishment feel like an artisan spot. My Mocha is always done to perfection and the smiles from ALL the staff are infectious. If I'm down I know I will come out smiling .

You get what you expect, but the staff are very pleasant and there is an outside seating area which is good for smokers like me who enjoy a fag with their cappucino.

Better than I had expected. I had heard negative reviews from family but it was nice and the food and coffee was good.

Lovely and very friendly staff always very happy , extremely busy costa but organised and happy to help , hot choc are amazing x

Esta cadena no tiene puerde por eso en todas las ciudades de Inglaterra que he conocido me siento al aire libre en una de sus mesas porque se que voy a comer bien y a precio razonable

Costa have two venues in Salisbury - one on the busy Market Square and one in George Mall. Both are busy, noisy and very popular places to meet with friends or to recruperate from a shopping trip. The coffee is strong, there is a wide range of cakes and newspapers, the staff are friendly and, with my Costa Club card, I get points that can be exchanged for a free cup of coffee or the odd bun. I always head for Costa when up town.

Costa para mi que soy amante del cafe es sinonimo de calidad un lugar donde se puede sentar a disfrutar de un buen cafe con algo rico de pasteleria para comer

Comfortable and friendly coffee house with exceptional coffee and amazing cakes. Always worth a visit.

Firstly Great Service With Staff That Are Both Friendly and Funny, That Helps Straight Away When I Enter A Coffee Shop. It Has A Good Outdoor Seating Area, To Watch The World Go By. Having Previously Used Cote,Never Again! Their Staff Need To Spend A Day Working Here, Perhaps They May Learn How To Treat Customers Who Just Have Coffee. There Are 2 Costa Coffee In Salisbury, The Other In The Old George Mall, But In My Opinion This Coffee Shop Is Not Only The Best In Salisbury, But One Of The Best South Of The M4. Please Keep Up The Good Work, and Many Thanks For Always Making My Visit A Pleasure, Well Done.

It started to pour with rain and this establishment was right next to us, so we ran inside to get out of the rain. We had a large coffee, which was actually too large. But it was nice and I enjoyed my Latte.

Today I visited the salisbury butchers row branch at around 5pm and was disgusted by what I witnessed. A young brown haired girl was on the till serving me in a pleasant manner when a lady in a cream management shirt was repeadtly making rude remarks loud enough for me to hear in the queue. The comments were directed at the girl who remained calm and professional even with her manager barking Orders at her to" stop serving and to get on the machine and make these drinks herself" with that the barista continued to make my drinks without retaliating to what I can only describe as constant abuse. I am shocked and mortified that a manager would resort to talking to a team member like this and feel serious action should be taken. Massive well done for the young girl for remaining so calm and doing what I can only describe as a great job. I can only hope that not all costa managers are like this!

The toilets were full and not flushing. There was no running water. The staff are rude. It's a vile establishment and shall not have my custom.

Very popular can be very busy at times, excellent coffees and drinks sandwiches and cakes reward scheme to collect points.

This is one of the better costas I've been in either uk or abroad . Staff are polite and seem to be singing from the same hymn sheet.

great food and coffee friendly staff, busy but lots of tables inside and out quick and well organized

This Costa is actually better than some of the smaller cafes in Salisbury. Staff are polite and helpful. The place is always clean

Good places to relax and have a new ce coffee . Good choice of coffee staff are very good and friendly

There are so many cafes in Salisbury, but this still remains my favourite. The seating areas are laid out well so you have have privacy. The staff are also friendly and on the ball, clearing tables. The hot chocolate's are also delicious. I'd love to know how to make it like theirs!

Staff are rude, asked for the coffee I wanted to take away, I had to repeat myself 4 separate times and upon the 4th time, even though she didn't hear me the first 3 times, she muttered under her breath, that was loud enough to hear, "do you think I am stupid or something", I didn't like to reply....!!!!!!!!!

Pros: Good espresso, friendly staff and warm, unless you are sitting near the door.