GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.5

Based on 449 opinions finded in 2 websites

site_photo4

Nº 456 in 551 in West Dorset

Nº 109 of 126 Other cuisines in West Dorset

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

comment_iconOpinions

Not a single socket in the cafe, not be heading back there in a hurry! ☹️

site_logo

Me Me . 2024-09-24

MORE AT Google

I use Costa worldwide, and some are cleaner than others. This one is in a good high st position to watch the Brid world go by, or sit further in, and work, with plenty of light above, on computer or iphone, or chat with friends. Just by the bus stops too!

site_logo

Gareth Howell . 2024-09-21

MORE AT Google

Again it's the staff who make a difference in Costa and here they are absolutely fantastic Thank you guys from tiny.. ride to recovery

site_logo

Allen Stokes (Tiny) . 2024-09-18

MORE AT Google

Been a few times and always the same great friendly relaxed atmosphere on a Sunday. Never feel rushed and feel i could stay all day

site_logo

Gary Jordan . 2024-08-31

MORE AT Google

Drinks made quick not a long wait. The area was quiet and calm

site_logo

Isebelle Higgs . 2024-08-07

MORE AT Google

Apart from the expensive prices, some workers should not be there, one day I left a tip in a jar they had, and the worker, upon hearing the coin and seeing my hand next to her, thought I had stolen some coin from the tip, she confronted me and accused of being a thief, and although the other people who were waiting for his order told him that he had not stolen, but had left a tip, he did not believe me and to top it all off, the next day I went, another of the workers was aware of the problem for days. back he did not return the changes to me as part of collecting what he had supposedly stolen from them. I find it painful and regrettable that I leave a tip and they treat me like this, on top of having cameras and being able to see how they were not right. Leaving aside the actions of those workers and the poor treatment they gave me for being a foreigner, the rest is fine.

site_logo

GAEL . 2024-07-27

MORE AT Google

Coffee up to standard and nice staff Shop itself looking tired and neglected. Thankfully toilets nice and clean

site_logo

Pauline Challis . 2024-07-07

MORE AT Google

Nice bright Costa really friendly staff

site_logo

Brian carr . 2024-06-06

MORE AT Google

Terrible weather meant that we went into Costa to escape the rain. This is a Costa like most others. Had hot chocolate. Was OK but could have been warmer. Short of staff so only serving drinks in throwaway cups rather than crockery. Not so nice, plus very bad for the environment. Mastercard cards accepted.

site_logo

Mark P . 2024-05-18

MORE AT TripAdvisor

Unable to understand as to why the prices are different from each other. Same coffee so why.

site_logo

Lynda Purslow . 2024-05-18

MORE AT Google

Not at all impressed. Admittedly, Costa is a lower end chain but this one was especially poor. The coffee tasted bad and the food was awful. The staffers (Saturday afternoon) were disinterested and occupied chattering to one another. Very very unpleasant.

site_logo

M.F.W. Kellermann . 2024-04-13

MORE AT Google

Such a long wait could done with more staff

site_logo

Robert Whitmarsh . 2024-04-11

MORE AT Google

The staff are polite, friendly and very helpful

site_logo

anit darby . 2024-03-29

MORE AT Google

Staff friendly enough, only 4 star review due to toilets not being clean and chart not ticked as having been cleaned. I did mention this to a member of staff quietly and she said she would sort it straight away. When I finished my coffee I had to use toilet again but it had still not been cleaned

site_logo

Rob H . 2024-02-20

MORE AT TripAdvisor

The best workers in bridport! Gave us a refund for something we lost! Really good food and service! If any cafe in bridport, costa is the choose!

site_logo

Viktoriia Tkachenko . 2024-02-13

MORE AT Google

NEED TO UP THEIR GAME! Bridport certainly doesn't lack coffee shops. Great range offering different styles, etc. Costa, however, seem content churning out their stewed bitter blend for top dollar. Across the road in the Ropemakers the coffee is 10x better. This branch lacks any atmosphere and is regularly full of screaming infants. Tuesday seems to be 'bring your child to Costa Day'.

site_logo

Whelk Handler . 2023-10-22

MORE AT TripAdvisor

It took 20mins to serve 3 customers. Poor service and rude staff I won't be coming back to this store.

site_logo

Luke . 2023-10-17

MORE AT TripAdvisor

Although staff were pleasant and polite. To be told oat milk doesn't froth😩, is no excuse. Costa used to the best coffee around which area or town you went to, now it's becoming the most expensive and most inconsistent., oat milk needs to shaken to mix each time it's used and not it's just poured straight out😡no wonder it doesn't froth.

site_logo

sandra p . 2023-09-28

MORE AT TripAdvisor

Staff really friendly and helpful, had a nice frappé and the new secret one! Both were really good and staff were patient

site_logo

Finn Wadey . 2023-09-02

MORE AT Google

Slow staff and the WiFi only works immediately around the counter. As soon as you sit down, signal drops out. Very disappointing. Not the usual high standard I expect from Costa

site_logo

Andrew Martin . 2023-08-06

MORE AT Google

Taking the old girl out for a coffee is sometimes no fun as she used to work in the industry so she knows her crema. She used to be involved in importation from some of the finest coffee bean producing regions. This was before the Suez Canal was fully functional so tricky times. However the smiling lady here and acceptance of her moaning won us over. Great froth,great smiles,great small market town and great motability access. Well done Bridport !

site_logo

ghy99 . 2023-07-21

MORE AT TripAdvisor

Was a nice clean coffee house x Nice staff

site_logo

Caroline Evans . 2023-07-11

MORE AT Google

Huge cappuccino well made. Friendly service.

site_logo

Stephen wb . 2023-06-03

MORE AT Google

Pleasant location and friendly staff

site_logo

Caroline Shaw . 2023-04-28

MORE AT Google

I don't mind Costa, but they vary so much. I tend to avoid the one in my home town as it's so messy, but sometimes you have to take what's there. I was driving home from the West Country and needed a coffee and comfort stop. In a small town like Bridport on Easter Monday the choice is limited. I didn't have toime to explore so went to the first open coffee shop I saw. If you frequent Costa you will now exactly what to expect. The formula never changes. Behind the counter where the coffee is made was predictably messy. It nearly always is, but the coffee was fine, and the lemon muffins very agreeable. It did what it needed to do. Coffee and a short rest

site_logo

Francis C . 2023-04-10

MORE AT TripAdvisor

Not sure they know how to make spiced apple fusion tea but it was OK.

site_logo

Mark van Cuylenburg . 2023-03-26

MORE AT Google

Could do with lick of paint looks tired

site_logo

David Williams . 2023-03-12

MORE AT Google

Great little place. Great set up and very cosy, and the staff were very polite and service was quick.

site_logo

Christopher Butt . 2023-03-04

MORE AT Google

Very busy today, friendly staff

site_logo

Mark Richards . 2023-01-29

MORE AT Google

Busy , its a Costa so does what it does quite well. It could do with more tables for 3 or more .

site_logo

Laura Hanna . 2023-01-29

MORE AT Google

Very relaxing pit stop en route to Devon. Just had coffee, but delicious, and staff friendly. Quite serene in there. Great.

site_logo

Jan Targett . 2023-01-16

MORE AT Google

A welcome break whilst shopping

site_logo

Blade . 2023-01-02

MORE AT Google

Good coffee, lovely food, comfortable seating area. Unfortunately on our visit we had a bunch of school children in the premises being very load. I guess they were excited about finishing school for the Christmas holidays so can't complain too much. Staff quickly dealt with the situation though.

site_logo

mach man . 2022-12-18

MORE AT Google

Large area for dining in and an excellent drink.

site_logo

phil green . 2022-12-17

MORE AT Google

went into costa earlier with my husband while making our way to Devon to see our son, only stopped in quickly for a coffee and got served by a lovely lady and the coffee was very nice, would return again.

site_logo

J3537ONlaureng . 2022-12-01

MORE AT TripAdvisor

Very busy but nice shop and staff

site_logo

Nick D . 2022-11-22

MORE AT Google

Weak wifi, slow service. Nice cakes.

site_logo

Michael Combeer . 2022-10-13

MORE AT Google

Nice store and pleasant staff, but service painfully slow. Unsure if lack of staff or kit to blame, but goodness queuing is not my skill set!!

site_logo

David James . 2022-08-01

MORE AT Google

The guys in here particularly Jordan and Jess and the lady with the foot cast are brilliant and despite the shortage of staff always smile and make a visit worthwhile Keep going dudes

site_logo

ghy99 . 2022-06-19

MORE AT TripAdvisor

Not the best Costa Coffee we have had. Staff very pleasant. Drastic shortage of cake but with genuine reason. Venue was kept clean with tables cleared. The outside seating down to the road can be nice. We enjoy Costs coffee and are regular visitors but let's face it most Costa coffee shop frontage can look a bit tired.

site_logo

Haydon Paddy . 2022-05-31

MORE AT Google

Staff really friendly and polite, service was quick to.

site_logo

Dave Bedford . 2022-05-20

MORE AT Google

Had a nice iced latte on a very hot day and dogs allowed bonus

site_logo

Margaret Jefferies . 2022-03-25

MORE AT Google

Very impressed excellent service and friendly staff

site_logo

Hilary Effemey . 2022-03-23

MORE AT Google

Really happy with the service and really good options on food to choose, excellent coffee , ⭐⭐⭐⭐⭐

site_logo

João Loureiro . 2022-03-10

MORE AT Google

Quiet atmosphere, lovely salted caramel hot chocolate

site_logo

Jodie McGowan . 2022-03-10

MORE AT Google

Stopped in during a sunny day in Bridport to enjoy a birthday shopping trip. As you would expect efficient service. Enjoyed a cheese & ham toastie with a pot of Earl Grey tea. Lovely to have a hassle free sit down and refreshments. Clean toilets too.

site_logo

Annabel Levaux . 2022-02-13

MORE AT Google

Toilet dirty service so slow .Not been in here for a year because it's never clean,still the same after not visiting for a year .

site_logo

Ruth Cockerill . 2022-02-13

MORE AT Google

Only using paper cups on the day I went, unfortunately, these had not been cleared away. The staff were stretched but very polite, apologetic and friendly.

site_logo

Kazzi Alderson-Rees . 2022-02-02

MORE AT Google

It was clean but no atmosphere.. they got my tea order wrong, but appologised and changed it straight away.

site_logo

Coral Mills . 2022-01-24

MORE AT Google

Always a great cappuccino at Costas

site_logo

Gareth Brewer . 2021-12-07

MORE AT Google

Recommended by local Big Issue Vendor - say no more!

site_logo

Stephen Wilson . 2021-11-22

MORE AT Google

Had 2 hot chocolates which were good but pretty expensive for what they are. Was pretty annoying that the wifi was abruptly shut off more than 40 minutes before the cafe closed, and the guy at the counter basically started kicking people out by telling them it was takeaway only even though it was only 4:45pm and the store closed at 5:30pm.. The wifi should be on until the store closes, or at least if you’re going to cut it off then let the customers know beforehand.

site_logo

Tara . 2021-11-02

MORE AT Google

Lovely skinny latte as always & would put 3 1/2....

site_logo

Mandy Brown . 2021-10-29

MORE AT Google

Friendly staff and good service.

site_logo

Robbie Stevens . 2021-10-18

MORE AT Google

Very nice coffee good toastie and pleasant service

site_logo

John Williams . 2021-09-22

MORE AT Google

Great and calm atmosphere, generally a good place to go to with friends or for waiting for something. (Had to wait for an hour and a half in there and they weren't bothered about it.)

site_logo

Adam Robinson . 2021-08-29

MORE AT Google

If open until 5pm , why have attitude if a customer comes in for a quick coffee at 4:35 pm ? To boot large was a medium in a large cup for both hot chocolates and the white one was mainly lukewarm milk. This is my first ever review , but was so unimpressed I felt the need!

site_logo

David Mcilwrick . 2021-08-25

MORE AT Google

Myself and my girlfriend and our friends enjoyed a nice cup of milky coffee here.

site_logo

John Obrien . 2021-08-07

MORE AT Google

Was very friendly and helpful..only thing is ..it was so hot in their and couldn't open any windows

site_logo

Andrea Ryan . 2021-07-02

MORE AT Google

It was the only place that we could get a decent drink. Unfortunatly it was Tea Ha! But still somewhere to quench your thirst?

site_logo

cliff darlington . 2021-06-27

MORE AT Google

Very clean well run establishment.Perfect for any sort of meal.Highly recommend to everyone.

site_logo

ken kinghorn . 2021-06-25

MORE AT Google

Despite the app allowing you extra shots the server would not do this

site_logo

Kirsty Webb . 2021-06-23

MORE AT Google

Could of done with another member of staff bank holiday weekend it was busy at the time we in .

site_logo

Dawn Gough . 2021-06-05

MORE AT Google

Great to be able to sit outside Costa in Bridport with my daughter for the first time in over a year. Scrumptious snack and hot drink enjoyed. Thanks Costa!

site_logo

Sue Aldworth . 2021-05-01

MORE AT Google

The thing with Costa is you know what you're going to get: good coffee, good service and interesting nibbly bits if you feel peckish. This branch is no exception. What is slightly different, which makes it stand out, is the nature of the premises. It's an interesting layout within, especially if you're lucky enough to get one of the big comfy sofas by the windows at the front, where you can indulge yourself in people watching. There's a taxi stand across the road as well as nearby bus stops. A great place to drop anchor after exploring magical Bridport.

site_logo

Mike Whitaker . 2020-12-12

MORE AT Google

Warm, clean and comfortable. Nice hot chocolate.

site_logo

James C . 2020-12-05

MORE AT Google

Like Covid yeah... However this place feels like a big empty box with the atmosphere of a funeral parlor.

site_logo

Neil Rose . 2020-10-29

MORE AT Google

Barista couldn't be more helpful and cheerful. As well as good coffee. 😁

site_logo

Julie Brownson . 2020-10-06

MORE AT Google

Good to be able to sit in comfort (feeling secure in these strange times) and enjoy our coffees!

site_logo

Esther Morris-Jones . 2020-09-23

MORE AT Google

Plenty of seats.. great coffee as always Freindly service.

site_logo

Darren McGregor . 2020-09-08

MORE AT Google

Queued for too long so left with no coffee.

site_logo

James Beckett . 2020-08-26

MORE AT Google

Really nice crew of people and great coffee...perfect.

site_logo

Justin Walton . 2020-02-23

MORE AT Google

Friendly staff and decent coffee

site_logo

Ashley Gould . 2020-02-21

MORE AT Google

Very friendly staff and atmosphere

site_logo

Jan Clarke . 2020-02-20

MORE AT Google

Spent many hours in here. Enjoyed it throughly

site_logo

Kieran Gale . 2020-02-01

MORE AT Google

Came in for lunch and coffee with my little girl there was a really good play area for her to crawl around in such a relaxing atomospher the staff here are so helpful and polite everything you would expect from a coffee shop.

site_logo

Emma Cole . 2020-01-15

MORE AT Google

Really welcoming staff, offered us a new drink when they noticed we didn’t drink our first.

site_logo

Charlie Legg-Bagg . 2019-12-16

MORE AT Google

Twice tried to get a single order for a single coffee made. Not difficult, but they still messed it up. Both coffees were given back and I will take it up with there head office who have a very good complaints system on line.

site_logo

Race Across Europe 2019 . 2019-11-25

MORE AT Google

Good, friendly service. Good coffee.

site_logo

Robert Young . 2019-11-04

MORE AT Google

Great coffee nice helpful staff

site_logo

Suzy Stubbs . 2019-11-02

MORE AT Google

Great staff needs total refit .looks awful.

site_logo

Nigel Burns . 2019-10-29

MORE AT Google

Nipped in after wet walk for coffee to warm up. I have to say the manager of the shop showed the best customer service I've ever seen when being in Costa. You're a credit to your team! Such a lovely clear, clean and tidy shop. No chaos and nothing was to much.

site_logo

Kate Clarke . 2019-10-26

MORE AT Google

They open much earlier than anyone else in town, especially on a Sunday. Great place for a coffee and a nibble while the town wakes up.

site_logo

Michael Pozzi . 2019-10-21

MORE AT Google

Ordered four drinks and two cakes but the Barista kept saying 3 drinks. Eventually he and his assistant accepted that there were four drinks and asked for the payment. They had still forgotten the two cakes. We got there eventually.

site_logo

Ian O . 2019-10-13

MORE AT TripAdvisor

Very slow when we visited @ 09.00

site_logo

CHRIS LINDSAY . 2019-10-03

MORE AT Google

Honestly the worst Costa ever! The place is clearly run by poorly trained staff & they always seem understaffed - it seems like there is no proper management in place. Queued for 25 minutes the other day which is ridiculously long for a coffee shop. When I asked for an Iced Latte, I was quickly & bluntly interrupted but the chap serving me and was told “we can’t do iced drinks”. When I questioned why, I was then told “the blender is broken” What a poor excuse?! The last time I checked, you didn’t need a blender to make an iced coffee - it’s simply just shot of coffee and cold milk. If the staff had been trained properly then they’d of known that you do not need a blender to make this drink. This place is in serious need of better management, more staff and A LOT more training!

site_logo

Janetpowe01 . 2019-09-28

MORE AT TripAdvisor

OK but staff are slow in this coffee shop

site_logo

Allan King . 2019-09-18

MORE AT Google

Great coffee and friendly staff

site_logo

Barry Miles . 2019-09-13

MORE AT Google

Good coffee and cake, but the shop is rather tired and shabby

site_logo

David Thomson . 2019-09-05

MORE AT Google

Lovely coffee. Staff friendly and polite. Plenty of seating and some outside as well. Nice and tidy interior.

site_logo

Jo H . 2019-09-02

MORE AT Google

A great costa visit always when an holiday well laid out comfortable and relaxed coffee great

site_logo

Elizabeth Murphy . 2019-08-31

MORE AT Google

Friendly staff who are chatty. Coffee very good.

site_logo

Harry Green . 2019-08-31

MORE AT Google

I visited costa coffee today and was served by Gene and Jual. They were the most welcoming guys, friendly, polite and so funny. They made me laugh and made my visit a happy one. Costa should be proud of these two delightful members of staff.

site_logo

Happy25698 . 2019-08-24

MORE AT TripAdvisor

Very friendly staff and helpful.

site_logo

Steve Allen . 2019-08-20

MORE AT Google

Would not recommend! Visited,With Family whilst in the area. Sat down with kids. Wife went to order,no hello or greeting. No asking what coffee she wanted etc? Two staff on till continued to ignore her, so we left. Spend your money elsewhere in Bridport, theres other coffee shops.

site_logo

STEVE CLARKSON . 2019-08-19

MORE AT Google

I've been here a lot, just because it's a Costa really. Like many vistas, I feel this one is a bit grubby. It's always rammed so maybe I'm the only one who feels this. The trays are particular overused and grubby. The only real windows are at the front but it goes a long way back , where it is dark and poorly lit.

site_logo

Charlie F . 2019-08-07

MORE AT TripAdvisor

Friendly, efficient staff and good toilets!

site_logo

L G . 2019-07-17

MORE AT Google

Flys all over the food, toastie tasted stale, napkins in the toilet dispenser and unenthusiastic staff - never going back there

site_logo

Emely Legg . 2019-07-15

MORE AT Google

Very convenient when travelling to or from the west country, Coffee was very hot (Just as we asked for) and up to usual costa standard, Just one member of staff, Very friendly and helpful working on his own but no queue as it was early and not very busy. BUT It was very ,very ,grubby, everything from the floor to the trays needed a good clean, Perhaps Costa could employ more staff or maybe somebody with an eye for detail Very convenient but next time we might sit outside!

site_logo

T2705SGstuartb . 2019-07-09

MORE AT TripAdvisor

It's fine.Costa Coffee is ok you get what you expect.

site_logo

Liz Green . 2019-07-04

MORE AT Google

Similary restaurants in South West

restaurant_img
3.5

24 Opinions

location-iconDorset County Hospital Williams Avenue
Other cuisines
outdoor_seating_200431takeaway_200431delivery_200431

Definitely not the cheapest place to have a coffee however very convenient when visiting the hospital.

restaurant_img
3.5

12 Opinions

location-icon9 Station Road West Bay Dorset
Other cuisines
outdoor_seating_328818takeaway_328818delivery_328818

It's situated in the middle of Bridport with plenty of parking nearby . It is convenient to the harbour and antique centre . however, it is a pleasant place to sit in but not ideal for a business meeting. The menu is limited but OK for a quick snack

restaurant_img
3.5

523 Opinions

location-icon8 Cornhill
Other cuisines
outdoor_seating_200960takeaway_200960delivery_200960

Since my last review on Costa Coffee, Copper Street, Brewery Square, Dorchester the management has changed. The Store Manager there at the moment isn’t nothing like the last one. She has been late several times wen she is supposed to be there on time, turns up wen she feels like it, relies on other members of staff to do her job for her, cuts staff hours, gets members of staff to train trainees wen she should be doing it. If, she’s not committed to do her job properly, she shouldn’t be the Store Manager. Bring in someone who interacts with the customers, friendly, and invites the customers back. Very disappointed in Costa this time round, the Area Manager should consider the next Store Manager.

restaurant_img
3.5

81 Opinions

location-iconBroad Street
Other cuisines
outdoor_seating_215839takeaway_215839delivery_215839

Very disappointed with some meals.Fish pie was good. Roast lamb was tough. Plaice was nice but very small. Vegetables were just boring boiled. Staff were friendly, speed of service was good. A nice log fire too. We will not return due to the food

restaurant_img
3.5

351 Opinions

location-icon12 Queen Mother Square
Other cuisines
outdoor_seating_217553takeaway_217553delivery_217553

Great Fish and chips . Don’t take cash .It is legal tender in UK ,why not? Lunch atmosphere ruined by screeching loud vocalist. Could not hold conversation with friend . Would have thought in such a place as Poundbury grand piano and smooth music would be more appropriate or something similar . Couple on next table were like minded .They could not speak either