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4.0

Based on 1.078 opinions finded in 4 websites

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Nº 250 in 655 in Greenwich

Nº 35 of 87 Other cuisines in Greenwich

CUSTOMERS TALK ABOUT DISHES WITH..coffee

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Staff need to clean and tidy the tables, chairs and floor. As you can't rely on customers to clear their own mess away, unfortunately the staff need to do it. Very messy and for the prices Costa charge, customers should be able to sit and enjoy their coffee in clean surroundings.

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Sharon . 2024-10-25

MORE AT TripAdvisor

Often pop in for a takeaway coffee. The only place i use for coffee in the High Street Normally busy and tables full. Nice cakes and M&S sandwiches available. Air conditioned

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Kevin Saint . 2024-10-18

MORE AT Google

My phone cannot update to tge new just eat some drivers want a code I can’t give them a code as my phone not that up to date how am I going use just eat as your drivers refused give me my order !!!! I need this sorted asap as the drivers can’t speak English and can get very angry ………………………………………………………………………………………………………………………………………………….,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

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Sarah . 2024-08-30

MORE AT Just Eat

my order was wrong im missing my mac and cheese

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Kaylea . 2024-08-30

MORE AT Just Eat

Another burned toastie…I am surprised it’s deemed acceptable to send them out like this..not the first time either

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Caroline . 2024-08-25

MORE AT Just Eat

I ordered a latte from Costa which I tracked on the app. The drink was made in good time & despatched. It was on the road (I guess with other deliveries) for 30 minutes and arrived cold

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Louise . 2024-08-24

MORE AT Just Eat

Nice place to have a "pot of tea" and nice and quiet today!

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Sally Sinclair . 2024-08-21

MORE AT Google

Very poor service and rude staff I don't know how many times I asked for my drinks to be take away but still had them put in silly glasses where all the cream was dripping over the sides making a mess Starbucks in future

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Andrew Blackwell . 2024-08-20

MORE AT Google

Rudest staff on the High Street. Never going back there.

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Chris Fleming . 2024-08-04

MORE AT Google

Lots of seating, but none outside, cappuccino too hot and cinnamon bun too old, still, friendly enough!

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Elmar Gultnieks . 2024-07-14

MORE AT Google

I use this Costa to work in most days. The staff are fantastic and very friendly, and they know the drinks of most regular customers. And while it's often busy inside, it's always clean and rarely full or too loud. Thanks to the whole team for making this such a great place to sit in for an hour or four!

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Mike P . 2024-06-30

MORE AT Google

the coffee half spilt cos the cup was bended all over the place and not shut properly. they forgot to add the vanilla in the latte. they forgot to send the cookie. all in all a terrible terrible day in the office. driver was great. on time and apologetic that the drink was half gone but not his fault.

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Mem . 2024-05-29

MORE AT Just Eat

Wasn't hot as courier went to morethan one delivery

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Gary . 2024-05-21

MORE AT Just Eat

This branch of Costa can get very noisy so I avoid it if I’m working. Today I had lots to do and found a quiet area. Unfortunately the three staff members seemed more interested in talking to each other. It’s a bit off putting when you feel you are disturbing the staff, rather than them being attentive. Anyway I wanted toast. Many places do not do toast and the few that do struggle to get this simple order right. It’s one of the downsides of British people not working in coffee shops and cafes any longer. The assistant took a big too long to reach the machine after the ping. Then she asked if I wanted both sides toasted. And again she waited a bit before collecting the toast. Although the toast was brown it looked a bit too well done. It was only after I’d reached my table that I discovered there was no butter, just the knife. So I returned to the counter for butter. By the time I buttered the toast, it was so hard that I couldn’t eat any of it except the centre. Hungry, I gnawed away at some of the area near the crust. It was a very unpleasant breakfast. And a reminder of why I don’t often use my costs card!!!

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Mal333 . 2024-05-14

MORE AT Google

Food and drink was cold delivery driver took ages to get to me..,..

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Ashleigh . 2024-05-03

MORE AT Just Eat

Today there was a special reward of 4.00 for tea and a slice of cake I asked for English tea and was presented with cold peach tea I didn't ask for it but the young man seemed to be sure I did our usual batista sorted out our tea and it was very nice but in a busy place with lots of noise I thought his attitude was horrible

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elizabeth mzioued . 2024-04-21

MORE AT Google

Lovely. Very enjoyable and hot.

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Linda . 2024-04-07

MORE AT Just Eat

Good experience because of nice staff members and fast service

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Jaipinaky sengupta . 2024-04-07

MORE AT Google

The toasty was the worst I've ever had, the filling was only in the centre and the toast was hard and chewy. pastry and coffee were good as usual.

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Gail . 2024-03-21

MORE AT Just Eat

I love Costa and their food and drinks. Today however I had the salted caramel hot milkshake and I'm sorry to say it was vile 🤢🤮🤢....please take off the menu ASAP

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Evri . 2024-03-03

MORE AT Google

Love Costa for my weekend breakfast fix of food and coffee but unfortunately today our driver was over 20 minutes late, my partner had to walk the streets looking for the delivery driver, finally found him 2 streets away. They obviously hadnt read the notes I clearly added. The food was cold, 1 of the drinks had spilled and left everything soggy too. Very disappointed, not in Costa but the delivery team. If they don't know the area and can't follow simple notes, please don't employ them.

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Zara . 2024-02-10

MORE AT Just Eat

Do not order cakes from this store - even in the morning they arrive stale.

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Mackayla . 2024-01-25

MORE AT Just Eat

Me and a friend both got drinks early morning and both got sick the milk must of not been good, won't be going back to this Costa.

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jenna Kellman . 2024-01-19

MORE AT Google

Delivered damages no coffee had to go in bin. I have ring camera

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Hoaanh . 2023-12-12

MORE AT Just Eat

The packaging and food everything was great!

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Simonas . 2023-12-02

MORE AT Just Eat

I ordered a toastie and got a panini, but that's not the bad part. The panini had BACON and I'm vegetarian, that's why I asked for Brie and camberrie. Couldn't eat it, gone in the bin.

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Rocio . 2023-11-23

MORE AT Just Eat

Ordered at 10:13 with a 15-20 min delivery time. Arrived at 12:13 cold and no apology.

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Sarah . 2023-11-12

MORE AT Just Eat

Great for a quick coffee and cake

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Eve Waterman . 2023-11-12

MORE AT Google

Staff are extremely rude and will not explain themselves

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Stefan Walters . 2023-11-06

MORE AT Google

Racist staff in eltham, should be sacked with immediate effect. Head office needs to step in, this behaviour is not acceptable.

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NorthStar22664990524 . 2023-11-06

MORE AT TripAdvisor

Lovely coffee shop, perfect coffee, welcoming staff, comfortable and cozy atmosphere

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Neringa Bylaite . 2023-10-09

MORE AT Google

From ordering to deliver the service was perfect

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Alison . 2023-09-24

MORE AT Just Eat

Sent the wrong hot chocolates I ordered one white one normal and they sent two white

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Sophie . 2023-09-21

MORE AT Just Eat

We like the place but we not going to come back because it’s not PET FRIENDLY

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Daniel Cozer . 2023-09-17

MORE AT Google

Not very busy which was nice, think people were picking up their kids from school, had a nice latte and a ham & coleslaw sandwich which was very tasty.

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Jacqueline Tyler . 2023-09-12

MORE AT Google

Very quick and nicely packaged, driver was quick

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Shahima . 2023-09-03

MORE AT Just Eat

My order was delivered on time and was nice and hot

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Alison . 2023-08-30

MORE AT Just Eat

There was a staple in the cake!!!!!!!!!! Nearly choked

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Mem . 2023-08-03

MORE AT Just Eat

I got a bubble drink. It needs a really wide straws because the bubbles are big. You didn’t put a straw in.

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Margaret . 2023-07-31

MORE AT Just Eat

Driver spelt the coffee in his delivery bag never asked if I wanted a refund or replacement

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Antony . 2023-06-28

MORE AT Just Eat

Parts of my order weren’t delivered

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Khanya . 2023-05-13

MORE AT Just Eat

Lovely coffee and they got our complicated order right!

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Joe . 2023-05-07

MORE AT Just Eat

Order was missing two items and one item that did arrive was incorrect

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georgia . 2023-04-30

MORE AT Just Eat

The cakes are always stale when I order from here. Great for coffee though.

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Mackayla . 2023-03-02

MORE AT Just Eat

Wow the food hot first time had Costa on just eat Food 10/10 very nice

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Lisa . 2023-01-13

MORE AT Just Eat

The food is not worth what they’re selling it for. Taste very plain

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Jeff . 2022-12-06

MORE AT Just Eat

Food & coffee arrived hot which was great, however was disappointed that my coffee had spilt so only had half left in the cup to drink.

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Ellen . 2022-11-28

MORE AT Just Eat

coffee spilt to the point i didn’t receive it.

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Freya . 2022-11-27

MORE AT Just Eat

It didn’t turn up at all, despite the app saying ‘delivered’. The updates went from ‘waiting to allocate driver’ to ‘delivered’ with nothing in between. Costa’s phones aren’t working, so you can’t find out where your order is. Just Eat don’t have a phone number, just an email. Still waiting for a reply to my email and they still have my money!

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Eleanor . 2022-11-21

MORE AT Just Eat

I've never ordered a take away from Costa before but this will not be the first and last time. The food and drink was still hot when it arrived.

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Linda . 2022-10-15

MORE AT Just Eat

They didn't put the cookies and the drink is all in the bag!

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Begum . 2022-07-20

MORE AT Just Eat

You didn't deliever one of the sausage baps so someone had to go without breakfast! Thanks for that!!!

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Toni-Louise . 2022-07-14

MORE AT Just Eat

Hi , my coffee was half empty. The restaurant didn’t fill up the coffee. I took some pictures.

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Raz . 2022-07-10

MORE AT Just Eat

All really good. I just can’t find a code to scan my Costa reward card.

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Gintare . 2022-06-25

MORE AT Just Eat

Didn’t include Costa Bean Points Voucher, also driver messed up the drink

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Reece . 2022-05-14

MORE AT Just Eat

Ordered a sausage bap... received an empty bap wih a tiny scrap of bacon fat on it... not good

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Sara . 2022-04-09

MORE AT Just Eat

Food portion was small, not the same as in store. Arrived warm.

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Genique . 2022-04-02

MORE AT Just Eat

They sent the wrong item! And the item they sent was super hard and inedible. Avoid this costa

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Charlie . 2022-02-27

MORE AT Just Eat

Excellent service all round from placing the order to delivery.

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Sara . 2022-02-20

MORE AT Just Eat

No sugar or sauce for the sandwich so a bit disappointing.

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Sara . 2022-02-13

MORE AT Just Eat

I am appalled at the service I received! I ordered a coffee and food and the food did not show up and the coffee was open and spilled everywhere and the number you have to contact you says it does not exist so I could not get this issue resolved!

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Shauna . 2022-02-05

MORE AT Just Eat

On 29th December 07:04 the door still closed I come back from Bromley 08:20 because I'm 126 route bus driver went to the shop asked the woman behind the counter what time they opened today she said 07:00 then I said I was outside the shop 07 :00 and waited 5 minutes and still closeed and no apology I've asked for large cappuccino with soya milk she replied we don't have soya milk without apology I've asked again for cinnamon on top replied no cinnamon without apology I was really disappointed and upset I could of have my coffee at Bromley South from NERO next 126 route stand Both woman behind the counter that day not polite Bad customer service no more costa coffee for me I'll go to NERO instead

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OURIKA . 2021-12-29

MORE AT TripAdvisor

Reading a simple order is a chore, ordered 2 toasties and only received 1. Come on people, it's not rocket science!

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Chris . 2021-07-24

MORE AT Just Eat

I had one coffee which had spilled inside the bag. 2 items from my order was missing. Poor service from costa not delivery person.

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Jen . 2021-06-26

MORE AT Just Eat

Coffee had leaked. Just Eat Driver did great job salvaging the Late. Eltham Costa great baristas.

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Liz . 2021-06-04

MORE AT Just Eat

Delivery came very quick however my drink was leaking on arrival and my coffee was only half full when received.

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Jaye . 2021-05-20

MORE AT Just Eat

The delivery timing was great! But I was disappointed because I didn't get any cream or chocolate toppings on my hot chocolate which is what I requested.

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Lora . 2021-05-17

MORE AT Just Eat

The 2 drinks came spilt and the packaging wet

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Christina . 2021-05-08

MORE AT Just Eat

No sugar as we moved into new apartment so no sugar here! Please read notes next time now we don’t want the coffee!

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Fabienne . 2021-05-07

MORE AT Just Eat

It smelt strange but I saw the herbs mixed with cheese toasted on top (it wasn’t like the picture). When it tasted awful I opened the sandwich up, there literally weren’t any beans visible, it’s a weird paste that looks more like peanut butter & they’d put onions in it. It’s just vile.

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Michelle . 2021-05-03

MORE AT Just Eat

They charged me and did not provide me my sandwich! When I called nobody picked up! Terrible service!

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Jacqueline . 2021-04-26

MORE AT Just Eat

Order missing items every time so frustrating!

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Pamela . 2021-04-24

MORE AT Just Eat

My order hasn’t been delivered to me.

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prasanna . 2021-04-22

MORE AT Just Eat

First order wasn’t delivered to me. Second order was wrong. Disappointed with the service.

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prasanna . 2021-04-22

MORE AT Just Eat

I know this is the most difficult time because of COVID. But not welcome atmosphere at all. I ordered mocha but I got left over filter coffee with hot water and milk added. Never again. Delicio coffee is much better and cheaper.

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Mikayo W . 2021-04-10

MORE AT TripAdvisor

1st time ordering. Drinks and food (hot) were yummy. However I was sadly missing 2 baps. I had to contact just eat directly for a refund but was sorted out. I would order again but maybe a small order only.

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Victoria . 2021-04-10

MORE AT Just Eat

Shortly arrived, my coffee is still hot good hand off especially the driver

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Sonya . 2021-04-08

MORE AT Just Eat

The 3 coffees has has spilled all over our porch and the driver has gone back to get the order again

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Hamda . 2021-04-06

MORE AT Just Eat

They gave ne the wrong sandwich

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Hope . 2021-04-03

MORE AT Just Eat

The Food was Excellent. Thanks

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Philip . 2021-03-26

MORE AT Just Eat

Siempre tengo una sonrisa alegre del personal y mientras camino con un bastón ahora siempre traen mi bebida y comida a la mesa. Servicio brillante y cosas buenas.

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Linda M . 2019-11-01

MORE AT TripAdvisor

Un café estándar de Costa que sirve productos estándar de Costa, sin embargo, fue hecho muy bien por un personal encantador. Mesas limpias y buen servicio.

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PHE22 . 2019-08-20

MORE AT TripAdvisor

I stopped by the Costa on Eltham high street roughly 8am on a Thursday morning. At this time there were the odd few people in there but it wasn't busy. I opted for a hazelnut mocha and it was divine. A full bodied chocolate flavour with the intense coffee kicking in subtly laced with hazelnut. Within minutes I was setup with my mocha and laptop firing through work emails before a business visit. What really made this was the staff themselves though, their friendly and warming attitude with an absolute focus on customer service. They were fun and attentive which for 8am was warmly welcomed.

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tomj932 . 2019-04-07

MORE AT TripAdvisor

Popped in for a coffee and the shop and staff were excellent with brilliant service too. Was tempted to have a cake but I resisted but only just!

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ianandclairewallis . 2019-03-26

MORE AT TripAdvisor

a standard Costa but I was very impressed to watch a new member of staff being trained. she was treated with respect and explained the reason why. this will reflect on why They have great customer service.

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PHE22 . 2019-01-31

MORE AT TripAdvisor

I stop in at this branch fairly often (2+ times a week) & usually order a hot bev + a snack. My drinks are always as ordered (even when I have odd requests), staff are always pleasant, accommodating & although not necessarily smiling continuously, always seem to cope during busy periods. Well done to them.

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lingyling7 . 2018-12-30

MORE AT TripAdvisor

A standard costa coffee but the staff work well together to deal with queues and keep the tables clear. This makes it a very pleasant place to meet.

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PHE22 . 2018-10-16

MORE AT TripAdvisor

Very clean Costa where staff seem to take pride in their job. Very friendly. Coffee up to the normal standard.

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PHE22 . 2018-07-22

MORE AT TripAdvisor

An OK Costa that has a reasonably good standard of both cleanliness and service. Tables cleared and service fast.

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PHE22 . 2018-04-11

MORE AT TripAdvisor

lovely atmosphere friendly staff always clean. in middle of high street. access to buses very near shop.

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Shirley P . 2018-03-19

MORE AT TripAdvisor

A very busy Costa coffee that had only a few available tables. However the helpful staff kept tables clear and floors clean.

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PHE22 . 2017-10-18

MORE AT TripAdvisor

I was disappointed of the behaviour of the barister and the other staff member. I ordered my food and drink and sat in the corner. The AC was constantly blowing straight in my face. I told the staff member that it was too cold. My neck was frozen and the pages of my book were moving. He did not help me but I had a feeling it was even colder. I had to ask louder the second time so they turned the AC the other direction. It wasn't a nice experience at all :-(

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eva527 . 2017-04-09

MORE AT TripAdvisor

Decent size Costa Coffee Bar right on the High Street. Lots of seating and the place is welcoming and very clean. the staff are really nice, and even when it is busy they are always friendly and happy.

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John B . 2017-04-02

MORE AT TripAdvisor

I will keep this short and sweet. I popped in during a busy morning a few months ago and ordered a Flat White. The coffee was good as expected but people serving seemed disinterested in their work and the place wasn't the cleanest coffee shop...

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bazriad . 2017-01-10

MORE AT TripAdvisor

Strong hot coffee just like it's advertised! The seating area is nice and clean with lots of comfy chairs but the toilets do let them down, their smelly and not very clean, the public can walk in and use them without buying so this doesn't...

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shadowmagic14 . 2016-08-02

MORE AT TripAdvisor

One of the best local Costa's that I have come across. Very polite staff. Clean, nice restaurant. Gets very busy in here especially of a Saturday so grab a table before your drink so you know you will have somewhere to sit. The lemon and...

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susie1717m . 2016-07-29

MORE AT TripAdvisor

Think I have to agree with the other reviewers that this Costa isn't as fresh and clean as it used to be. Toilets are variable with their standards. Think I will stick to the new Costa which has opened at Sidcup station!

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Braeburn33 . 2016-06-18

MORE AT TripAdvisor

This is a popular place for mums and kids and can get crowded. Coffee is not very good, but drinkable. Handy stop in the High street and as a meeting place. OK.

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Bellou2 . 2016-02-04

MORE AT TripAdvisor

I was a regular here but the toilet situation has gone from very bad to worse and has now put me off the coffee shop all together. It smelt and looked like it hadn't been cleaned for weeks! Each time I visit I was hoping...

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HazelS S . 2015-12-04

MORE AT TripAdvisor

Costa in Eltham High St has been increasingly popular in recent years and I've been there often. On the whole, it is a good place to eat, with reasonably comfortable seating and a fair range of drinks and snacks. The coffee has a pleasant taste,...

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JillJ792 . 2015-11-14

MORE AT TripAdvisor

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