Costa Coffee in Greenwich

Nice to receive a coffee from a shop that hasn't leaked everywhere. Really impressed with the packaging and how the lids are tightly sealed. Will definitely order again from here.

I’ve got no straws for my drinks

there's cream on my drink, said no cream

El personal es siempre sonriente y hablador cuando entro. El lugar es cálido, limpio, con personal educado Que siempre son amables y profesionales

This is a joke the drinks leaked into the food

Excellent food and drink delivered on time and up to Costa’s usual high standard!

The best Costa I go to. A large team always working hard. I meet friends there and we always have a good time.

Nice coffee but customer service could improve

Food cold and no straw for drink

I ordered a large coffee and was given a small coffee so I told the girl serving and she checked that that was what I paid for and made me another coffee. However this was wrong once again. Not only was my order wrong twice but I was given milk that i did not order because im allergic to it. I felt my coffee tasted strange and didn’t finish it however I have been sick and having terrible stomach cramps due to being given the wrong milk. Thankfully I will get over this but for some people this mistake could be more serious. The staff (Sophie) definitely need further training especially not to mix these things up as people can have serious allergic reactions. Thankfully mine wasn’t as bad as it could have been.

Often pop in for a takeaway coffee. The only place i use for coffee in the High Street Normally busy and tables full. Nice cakes and M&S sandwiches available. Air conditioned

El personal necesita limpiar y ordenar las mesas, sillas y pisos. Como no puedes confiar en los clientes para limpiar su propio desastre, desafortunadamente el personal necesita hacerlo. Muy desordenado y por los precios que cobra Costa, los clientes deben poder sentarse y disfrutar de su café en un entorno limpio.

My phone cannot update to tge new just eat some drivers want a code I can’t give them a code as my phone not that up to date how am I going use just eat as your drivers refused give me my order !!!! I need this sorted asap as the drivers can’t speak English and can get very angry ………………………………………………………………………………………………………………………………………………….,,,,,,,,,,,,,,,,,,, ,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

my order was wrong im missing my mac and cheese

Another burned toastie…I am surprised it’s deemed acceptable to send them out like this..not the first time either

I ordered a latte from Costa which I tracked on the app. The drink was made in good time & despatched. It was on the road (I guess with other deliveries) for 30 minutes and arrived cold

Nice place to have a "pot of tea" and nice and quiet today!

Very poor service and rude staff I don't know how many times I asked for my drinks to be take away but still had them put in silly glasses where all the cream was dripping over the sides making a mess Starbucks in future

Rudest staff on the High Street. Never going back there.

Lots of seating, but none outside, cappuccino too hot and cinnamon bun too old, still, friendly enough!

I use this Costa to work in most days. The staff are fantastic and very friendly, and they know the drinks of most regular customers. And while it's often busy inside, it's always clean and rarely full or too loud. Thanks to the whole team for making this such a great place to sit in for an hour or four!

the coffee half spilt cos the cup was bended all over the place and not shut properly. they forgot to add the vanilla in the latte. they forgot to send the cookie. all in all a terrible terrible day in the office. driver was great. on time and apologetic that the drink was half gone but not his fault.

Wasn't hot as courier went to morethan one delivery

This branch of Costa can get very noisy so I avoid it if I’m working. Today I had lots to do and found a quiet area. Unfortunately the three staff members seemed more interested in talking to each other. It’s a bit off putting when you feel you are disturbing the staff, rather than them being attentive. Anyway I wanted toast. Many places do not do toast and the few that do struggle to get this simple order right. It’s one of the downsides of British people not working in coffee shops and cafes any longer. The assistant took a big too long to reach the machine after the ping. Then she asked if I wanted both sides toasted. And again she waited a bit before collecting the toast. Although the toast was brown it looked a bit too well done. It was only after I’d reached my table that I discovered there was no butter, just the knife. So I returned to the counter for butter. By the time I buttered the toast, it was so hard that I couldn’t eat any of it except the centre. Hungry, I gnawed away at some of the area near the crust. It was a very unpleasant breakfast. And a reminder of why I don’t often use my costs card!!!

Food and drink was cold delivery driver took ages to get to me..,..

Today there was a special reward of 4.00 for tea and a slice of cake I asked for English tea and was presented with cold peach tea I didn't ask for it but the young man seemed to be sure I did our usual batista sorted out our tea and it was very nice but in a busy place with lots of noise I thought his attitude was horrible

Good experience because of nice staff members and fast service

Lovely. Very enjoyable and hot.

The toasty was the worst I've ever had, the filling was only in the centre and the toast was hard and chewy. pastry and coffee were good as usual.

I love Costa and their food and drinks. Today however I had the salted caramel hot milkshake and I'm sorry to say it was vile 🤢🤮🤢....please take off the menu ASAP

Love Costa for my weekend breakfast fix of food and coffee but unfortunately today our driver was over 20 minutes late, my partner had to walk the streets looking for the delivery driver, finally found him 2 streets away. They obviously hadnt read the notes I clearly added. The food was cold, 1 of the drinks had spilled and left everything soggy too. Very disappointed, not in Costa but the delivery team. If they don't know the area and can't follow simple notes, please don't employ them.

Do not order cakes from this store - even in the morning they arrive stale.

Me and a friend both got drinks early morning and both got sick the milk must of not been good, won't be going back to this Costa.

Delivered damages no coffee had to go in bin. I have ring camera

The packaging and food everything was great!

I ordered a toastie and got a panini, but that's not the bad part. The panini had BACON and I'm vegetarian, that's why I asked for Brie and camberrie. Couldn't eat it, gone in the bin.

Great for a quick coffee and cake

Ordered at 10:13 with a 15-20 min delivery time. Arrived at 12:13 cold and no apology.

Staff are extremely rude and will not explain themselves

Racist staff in eltham, should be sacked with immediate effect. Head office needs to step in, this behaviour is not acceptable.

Lovely coffee shop, perfect coffee, welcoming staff, comfortable and cozy atmosphere

From ordering to deliver the service was perfect

Sent the wrong hot chocolates I ordered one white one normal and they sent two white

We like the place but we not going to come back because it’s not PET FRIENDLY

Not very busy which was nice, think people were picking up their kids from school, had a nice latte and a ham & coleslaw sandwich which was very tasty.

Very quick and nicely packaged, driver was quick

My order was delivered on time and was nice and hot

There was a staple in the cake!!!!!!!!!! Nearly choked

I got a bubble drink. It needs a really wide straws because the bubbles are big. You didn’t put a straw in.

Driver spelt the coffee in his delivery bag never asked if I wanted a refund or replacement

Parts of my order weren’t delivered

Lovely coffee and they got our complicated order right!

Order was missing two items and one item that did arrive was incorrect

The cakes are always stale when I order from here. Great for coffee though.

Wow the food hot first time had Costa on just eat Food 10/10 very nice

The food is not worth what they’re selling it for. Taste very plain

Food & coffee arrived hot which was great, however was disappointed that my coffee had spilt so only had half left in the cup to drink.

coffee spilt to the point i didn’t receive it.

It didn’t turn up at all, despite the app saying ‘delivered’. The updates went from ‘waiting to allocate driver’ to ‘delivered’ with nothing in between. Costa’s phones aren’t working, so you can’t find out where your order is. Just Eat don’t have a phone number, just an email. Still waiting for a reply to my email and they still have my money!

I've never ordered a take away from Costa before but this will not be the first and last time. The food and drink was still hot when it arrived.

They didn't put the cookies and the drink is all in the bag!

You didn't deliever one of the sausage baps so someone had to go without breakfast! Thanks for that!!!

Hi , my coffee was half empty. The restaurant didn’t fill up the coffee. I took some pictures.

All really good. I just can’t find a code to scan my Costa reward card.

Didn’t include Costa Bean Points Voucher, also driver messed up the drink

Ordered a sausage bap... received an empty bap wih a tiny scrap of bacon fat on it... not good

Food portion was small, not the same as in store. Arrived warm.

They sent the wrong item! And the item they sent was super hard and inedible. Avoid this costa

Excellent service all round from placing the order to delivery.

No sugar or sauce for the sandwich so a bit disappointing.

I am appalled at the service I received! I ordered a coffee and food and the food did not show up and the coffee was open and spilled everywhere and the number you have to contact you says it does not exist so I could not get this issue resolved!

On 29th December 07:04 the door still closed I come back from Bromley 08:20 because I'm 126 route bus driver went to the shop asked the woman behind the counter what time they opened today she said 07:00 then I said I was outside the shop 07 :00 and waited 5 minutes and still closeed and no apology I've asked for large cappuccino with soya milk she replied we don't have soya milk without apology I've asked again for cinnamon on top replied no cinnamon without apology I was really disappointed and upset I could of have my coffee at Bromley South from NERO next 126 route stand Both woman behind the counter that day not polite Bad customer service no more costa coffee for me I'll go to NERO instead

Reading a simple order is a chore, ordered 2 toasties and only received 1. Come on people, it's not rocket science!

I had one coffee which had spilled inside the bag. 2 items from my order was missing. Poor service from costa not delivery person.

Coffee had leaked. Just Eat Driver did great job salvaging the Late. Eltham Costa great baristas.

Delivery came very quick however my drink was leaking on arrival and my coffee was only half full when received.

The delivery timing was great! But I was disappointed because I didn't get any cream or chocolate toppings on my hot chocolate which is what I requested.

The 2 drinks came spilt and the packaging wet

No sugar as we moved into new apartment so no sugar here! Please read notes next time now we don’t want the coffee!

It smelt strange but I saw the herbs mixed with cheese toasted on top (it wasn’t like the picture). When it tasted awful I opened the sandwich up, there literally weren’t any beans visible, it’s a weird paste that looks more like peanut butter & they’d put onions in it. It’s just vile.

They charged me and did not provide me my sandwich! When I called nobody picked up! Terrible service!

Order missing items every time so frustrating!

My order hasn’t been delivered to me.

First order wasn’t delivered to me. Second order was wrong. Disappointed with the service.

1st time ordering. Drinks and food (hot) were yummy. However I was sadly missing 2 baps. I had to contact just eat directly for a refund but was sorted out. I would order again but maybe a small order only.

I know this is the most difficult time because of COVID. But not welcome atmosphere at all. I ordered mocha but I got left over filter coffee with hot water and milk added. Never again. Delicio coffee is much better and cheaper.

Shortly arrived, my coffee is still hot good hand off especially the driver

The 3 coffees has has spilled all over our porch and the driver has gone back to get the order again

They gave ne the wrong sandwich

The Food was Excellent. Thanks

Siempre tengo una sonrisa alegre del personal y mientras camino con un bastón ahora siempre traen mi bebida y comida a la mesa. Servicio brillante y cosas buenas.

Un café estándar de Costa que sirve productos estándar de Costa, sin embargo, fue hecho muy bien por un personal encantador. Mesas limpias y buen servicio.

I stopped by the Costa on Eltham high street roughly 8am on a Thursday morning. At this time there were the odd few people in there but it wasn't busy. I opted for a hazelnut mocha and it was divine. A full bodied chocolate flavour with the intense coffee kicking in subtly laced with hazelnut. Within minutes I was setup with my mocha and laptop firing through work emails before a business visit. What really made this was the staff themselves though, their friendly and warming attitude with an absolute focus on customer service. They were fun and attentive which for 8am was warmly welcomed.

Popped in for a coffee and the shop and staff were excellent with brilliant service too. Was tempted to have a cake but I resisted but only just!

a standard Costa but I was very impressed to watch a new member of staff being trained. she was treated with respect and explained the reason why. this will reflect on why They have great customer service.

I stop in at this branch fairly often (2+ times a week) & usually order a hot bev + a snack. My drinks are always as ordered (even when I have odd requests), staff are always pleasant, accommodating & although not necessarily smiling continuously, always seem to cope during busy periods. Well done to them.

A standard costa coffee but the staff work well together to deal with queues and keep the tables clear. This makes it a very pleasant place to meet.

Very clean Costa where staff seem to take pride in their job. Very friendly. Coffee up to the normal standard.

An OK Costa that has a reasonably good standard of both cleanliness and service. Tables cleared and service fast.

lovely atmosphere friendly staff always clean. in middle of high street. access to buses very near shop.