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4.0

Based on 1.381 opinions finded in 4 websites

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Nº 1546 in 2812 in Glasgow City

Nº 251 of 396 Other cuisines in Glasgow City

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecakecoffee

comment_iconOpinions

Been here probably 3-4 times. I know Costa Coffee has a popular image around here. But honestly, they can’t even brew a latte properly. The milk has no taste and the latte feels absolutely bland. I could literally see the barista using the same milk (not cleaning the pitcher) which he frothed for the previous coffee he made. Just go for an Americano if you really need a coffee in these big coffee franchises/chains

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Prashant Tuladhar . 2025-03-25

MORE AT Google

My first time at this branch & I enjoyed it very much

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Allan Silver . 2025-02-27

MORE AT Google

I ordered my latte using the Costa app's click and collect feature, which is my preferred way to order food and drinks because of its convenience. I was impressed by how quickly my order was prepared despite the store being quite busy, it was ready almost instantly. Overall, a fantastic experience!

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SAIRUS . 2025-02-18

MORE AT Google

Lovely hot chocolate and mince pie

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Graham Eglinton . 2025-01-06

MORE AT Google

Walked in and immediately felt judged by the man behind the counter as i was saying my order he walked away as if i had done something wrong and made the other guy serve me i sat in and just felt judged the whole time.

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Ronald Mcdonald . 2024-12-29

MORE AT Google

Fui a tomar un café fuimos al baño Costa debería estar avergonzada de esperar que la gente en Glasgow use asquerosos baños sucios. Vivo en España y estaba tan triste de ver esto en mi ciudad natal tener un tiempo de agarre para dar a la gente lo que merecen.

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Arianna . 2024-12-10

MORE AT TripAdvisor

Loved this Costa, very helpful staff and loved the cortado

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Gerry Wells . 2024-12-07

MORE AT Google

Meets the requirements like all the Costas we visit🙂👍

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Phil Rigby . 2024-11-24

MORE AT Google

Not bad. Standard High Street coffee shop.

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Stuart McGill . 2024-11-22

MORE AT Google

Das Costa Coffee hat eine sehr schöne und große Filiale auf der Sauchiehallstreet in Glasgow. Es gibt sehr schöne Sitzgelegenheiten drinnen. Das Costa Coffee bietet eine Reihe verschiedener leckerer Torten und Kuchen-stücken an. Das Angebot wird mit verschiedenen Kaffee-Sorten, Kakao, Softdrinks; aber auch Milch-Shakes abgerundet. Natürlich ist Costa Coffee mit mehreren Filialen in Glasgow vertreten. Das Personal war sehr nett und freundlich, sowie auch hilfsbereit. Kreditkartenzahlung war auch möglich. An der Sauberkeit der sanitären Anlagen gab es nichts zu meckern. Es war alles sehr sauber. Ein sehr schönes Cafe für die Pause bei Kaffee und Kuchen.

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Joerg-Ulrichr . 2024-11-09

MORE AT TripAdvisor

Grita a Marc que salió y ofreció cafés a la tripulación de la ambulancia mientras estaba de servicio atendiendo a un paciente afuera. Qué gesto maravilloso y realmente apreciado

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Andy M . 2024-10-08

MORE AT TripAdvisor

I really like Costa's coffees ☕️ and food although they are a little expensive.

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Elizabeth Coyle . 2024-09-29

MORE AT Google

Staff are really pleasant, served promptly. Prices have gone up.

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Bill B . 2024-09-16

MORE AT Google

Wring order absolutely joke after waiting over an hour refund me asap

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Fiona . 2024-09-16

MORE AT Just Eat

Great service, would be nice if they would make fresh sandwiches.

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Waalbrug . 2024-07-17

MORE AT Google

Average. Service is not so satisfactory.

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PF Lee . 2024-07-10

MORE AT Google

Absolutely astounding service. I am just disappointed i didnt get the baristas name but he was amazing. It was friday around 7pm if you read this you are great

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sean nicol . 2024-06-15

MORE AT Google

Decent if stuck for somewhere to sit and talk.

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Ben O'Farrell . 2024-05-27

MORE AT Google

Very nice and large Costa Coffee store. It was very tidy and clean when I was there.

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Christian Sassone . 2024-05-09

MORE AT Google

I recently had the pleasure of being served by Lucy, a Costa barista with the most captivating eyes and an infectious smile. From the moment I approached the counter, Lucy's warm and welcoming energy made me feel right at home. As I struggled to decide on a drink, Lucy gracefully suggested a coffee frappe with coconut milk. I must say, it was a stroke of genius. The combination of the rich coffee flavor and the creamy coconut milk created a delightful and refreshing treat for my taste buds. Lucy's recommendation truly showcased her expertise and passion for her craft. But it wasn't just Lucy's beverage suggestion that left a lasting impression on me. Her genuine and attentive nature made the whole experience even more enjoyable. She took the time to engage in friendly conversation, making me feel valued as a customer. What truly sets Lucy apart is her ability to make each interaction feel personal and special. Her radiant smile and sparkling eyes create an atmosphere of warmth and positivity. It's as if she has a way of brightening up the entire coffee shop with her presence. I can confidently say that Lucy's exceptional service and delightful personality have made Costa my go-to coffee spot. Her passion for her work shines through in every interaction, making each visit a memorable one. To Lucy, thank you for not only serving me a delicious coffee frappe but also for brightening my day with your beautiful eyes and amazing smile. Your dedication and genuine care for your customers are truly remarkable. Costa is lucky to have such a talented barista like you.

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sharon marie . 2024-05-08

MORE AT Google

the girls where so lovely especially lucy, coffee was amazing and served with a smile. she went above and beyond to make my day that little bit better. excellent service

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Leighl_aaa Cheney . 2024-05-01

MORE AT Google

Tables not very clean. Poor example of a Costa Coffee

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Brian Higgins . 2024-04-30

MORE AT Google

Always in here. Often, a queue. Foods the food here - it is the same as every costa and is only sustenance, not for taste.

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Jett Fuel . 2024-04-29

MORE AT Google

Charged for cake and no delivery of cake

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Jacky . 2024-04-27

MORE AT Just Eat

Had a great American, good value for money the large was massive and cost about 3 pound odd. Was going to get a cake but saw a fly in the cake cabinet which was a bit off putting, lovely staff though and a great atmosphere

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Lois Hamilton . 2024-04-14

MORE AT Google

delivery driver was apparently given 2 orders by the time i got my order the coffee was frozen

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Alan . 2024-03-14

MORE AT Just Eat

Was a good coffee Rypically well run.

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Peter Evans . 2024-03-03

MORE AT Google

(We went to the costa in Glasgow Central but couldn’t find their tripadvisor.) Good service, friendly staff, terrible product. Was barely even hot and tasted like child’s toothpaste, NOT worth £4.40.

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Traveller Z . 2024-02-25

MORE AT TripAdvisor

I was in today 24th February I was having a nightmare with my card and a little stressed out the lady behind the counter was just so lovely and nice to me, I didn't get her name which I'm annoyed about as I wld love to thank her for her kindness she is a credit to Costa much love the lady in the green bobble hat X

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Natasha Burke . 2024-02-24

MORE AT Google

I absolutely love Costa coffee! Great service, food and of course - coffee. ☕️

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David Kidd . 2024-02-23

MORE AT Google

The delivery driver phoned and kept asking me to go round corner to a different street and meet him as he couldn’t find building (more to do with parking). I explained that I was working and couldn’t leave building and that’s why I ordered a delivery of coffee and he kept saying he couldn’t get to me. Eventually I told him to park and walk (all of 2 mins away) and he reluctantly agreed. What’s the point in ordering a delivery if driver won’t come to you?

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John . 2024-02-22

MORE AT Just Eat

Great place for a quick snack and coffee to relax with.

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Uju Chinwuba . 2024-02-04

MORE AT Google

was left outside volatile neighbours door,I couldn't accept delivery after that and I miss the money

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Sarah . 2024-01-24

MORE AT Just Eat

One of the worst dealings and service

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Mohammad Alblele . 2024-01-12

MORE AT Google

Asked for sauce for the rolls, got 2 dry rolls zero sauce, almost impossible to swallow, which for £8.90 is a disgrace.

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Barry . 2024-01-01

MORE AT Just Eat

Food and drink was cold and half a cup of coffee as half had leaked from the bottom of the cup

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John . 2023-12-18

MORE AT Just Eat

Absolutely state. Broken door to greet me, then found out they had no ice. Toilet shut too. Don't know how none of it's been fixed.

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Josh Innes . 2023-12-17

MORE AT Google

A welcome cup of coffee, and a break from the incessant rain that day. Surprised that it wasn't busier, but sadly Sauchiehall Street is a shadow of the shopping area it used to be.

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Christine Morrison . 2023-12-14

MORE AT Google

Drinks arrived 40 mins late, barely even hot.

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Eilidh . 2023-12-06

MORE AT Just Eat

Very over priced drinks..We had hot chocolate with some cream and mallows of which 3 mallows were supplied in small cup separately £4.70 a drink. Too expensive for what was given. Taste was nothing special. Staff i encountered were cheerless, like robots. One of the front doors is smashed in and covered in tape. Mirrors on wall needing a good clean as they're all smeared, never been cleaned properly by looks of it.

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Kyfer Software . 2023-12-03

MORE AT Google

A lot of posh people go into this place. Glasgow is NOT supposed to be posh

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James Rock . 2023-12-02

MORE AT Google

The entire coffee has spilled in the bag so food inedible and nothing to drink.

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Charlie . 2023-11-23

MORE AT Just Eat

Awesome, warm and cosy environment, outstanding customer service from all the staff.

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Cynthia Tjipuka . 2023-11-22

MORE AT Google

Lattee is 99% milk and 1% coffee....

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Monika K . 2023-11-18

MORE AT Google

It was a very busy Sunday, but the tall guy with blonde hair smashed it! He had like 5 coffees on the go! But still got my order spot on, cheers!

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Ptol . 2023-11-15

MORE AT Google

Very busy on my visit the morning and orders were flying through fast. Well done to the young fair haired barrista who still took the time to put together the drinks with care. It cant be easy doing that many drinks in a short space of time but he was doing a great job. My cappuccino was perfect.

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Allez Madone . 2023-11-10

MORE AT Google

Such bad service, gave me the wrong toasties, didn’t even give me a large hot chocolate gave me like a medium in a large cup.

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Rehanna . 2023-11-01

MORE AT Just Eat

3 hours later food arrived, frozen.

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kirin . 2023-10-29

MORE AT Just Eat

I ordered from online and they haven’t even started to prepare my order this place is so bad don’t order online!!!!!

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Rehanna Mckinlay . 2023-10-28

MORE AT Google

Staff very friendly. Forgot to get my change but the young lady called me over. Honesty, you can't beat it. That's service for you.

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Peter Cullen . 2023-10-19

MORE AT Google

Large Costa outlet and coffee was as expected. Food choice was also as expected however the standard of the food hygiene was abysmal. One server in particular was handling food with no gloves, cutting sandwiches, toasting sandwich no gloves as food plated. Then over to the till, no washing of hands, straight onto the next customer handling cakes and plating them up. NO hand in washing or wearing gloves. Awful food handling habits.

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James M . 2023-10-18

MORE AT TripAdvisor

All drinks and food were freezing cold

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Demi . 2023-10-04

MORE AT Just Eat

delivery driver spilled whole order absolutely awful service

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Alan . 2023-09-21

MORE AT Just Eat

Ok to stop for coffee and something to eat

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Ken Beazley . 2023-09-19

MORE AT Google

Poor management. Informed the staff about the flies that were sitting on the sweets, and the guy said, "I will inform the management." And done nothing. Even did not bother to push flies away. All sweets are in open area. So dirty.

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Ahmad Golzadeh . 2023-09-16

MORE AT Google

the little note I got explaining the alternatives with little hearts was so cute 🖤

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Sarah . 2023-09-15

MORE AT Just Eat

✨My usual go to café in Glasgow Central ✨ Really great café with lots of sitting area. Public WiFi and toilets are available. Charging points are also available of you're planning to bring you device and work here to finish off some pending stuff 🙃☁️ Very nice, friendly and well-mannered staff 🌷 Overall one of my favourite café ☕ P.S. If you visit in the morning, the noise level is not too disturbing.

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Vaishnudebi Dutta . 2023-08-06

MORE AT Google

Not particularly impressed. Generic costa in a good location but the place was understaffed, long waiting time and a bit dirty. Card machine wasn't working, some internet issue which seems to be a recurring thing.

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Shaw Kidd . 2023-08-04

MORE AT Google

الخدمة بطيئة جدأ وتضطر للوقوف في طابور طويل كل يوم

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ahmed rashed . 2023-08-01

MORE AT Google

This is a busy Costa, but runs efficiently. The food is the usual fare and the coffee is as standard. It's very convenient to access being on Sauchiehall Street, and has good wheelchair access being on the level.

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Michelle Allan . 2023-08-01

MORE AT Google

I like Costas. This a good one..I recommend it

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Fred Dawson . 2023-07-30

MORE AT Google

Underrated coffee, amazing customer service

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kareem Al husari . 2023-07-27

MORE AT Google

Very comfy for a wee break in town .

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jock mctavish . 2023-07-03

MORE AT Google

Unfortunately the young girl on the till was far too interested in an Australian customer to give me any proper attention or service, didn't even ask if I wanted the receipt, which I did but forgot to get

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celia ffrench . 2023-06-24

MORE AT Google

Standard Costa. Very nice staff.

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Magdalena DDH . 2023-06-12

MORE AT Google

Outrageous price for a sliver of cake

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Mark Beattie . 2023-06-07

MORE AT Google

My favourite Costa coffee shop.

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Abbas Kasim Mohammed . 2023-05-28

MORE AT Google

You know what to expect with Costa and nothing is different with this one, toilets weren't the best on this visit but did the job

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Peter Monaghan . 2023-05-23

MORE AT Google

Ordered roll bacon and porched egg they forgot egg n charged me anyway

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JULIE . 2023-05-19

MORE AT Just Eat

I've been there on multiple occasions where I've waited in a decent queue, ordered, THEN been told that they aren't accepting contactless or only accepting cash. It seems that this is a persistent issue, and at the very least a sign needs to be posted BEFORE getting in the queue while looking at their obnoxious TV screen menu for 48 minutes because it changes to an advert while you're trying to see what you want. If it wasn't for their convenient and pleasant location I'd never go there - luckily, there is a cozy Caffè Nero directly across from it.

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Keith Fuller . 2023-05-12

MORE AT Google

This company are a bunch of uncaring charlatans. They've recently stopped doing ALMOND MILK (which by the way is the only kind of milk I know for certain that I am definitely not allergic to) in favour of doing some disgusting thing with Oat milk and PEA protein? ZERO consideration of customers with allergies to oats

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CB 394 . 2023-05-12

MORE AT Google

My cappuccino came and there was grease floating all over the top of it! It was undrinkable. Costa was my fave but not sure I will be ordering from there again.

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Katrina . 2023-05-06

MORE AT Just Eat

Good coffee and friendly service

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Jamie Corbin . 2023-04-26

MORE AT Google

Waited over an hour for a driver to even be assigned. Then once we eventually got our order it was only half of it. Not happy at all this costa has always given me problems every time I have ordered

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Courtney . 2023-04-21

MORE AT Just Eat

Good food and coffee and pleasant and efficient service.

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Matthew Fidelibus . 2023-04-09

MORE AT Google

Like most coffee shops it got loud really quickly. Staff and coffee spot on as always.

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Leslie Willis . 2023-03-16

MORE AT Google

After watching Coronation Street in Canada and seeing the Costa coffee brand, it was finally nice to experience it. Definitely an amazing coffee and treats. Bacon on a roll was the best.

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John Welsh . 2023-03-04

MORE AT Google

Had a fantastic white hot chocolate drink. Just what the doctor ordered

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rufus severn . 2023-02-11

MORE AT Google

Served by two very pleasant members of staff who highlighted special offer, and free coffee (with loyalty points). Another one was busy cleaning the shop but still interacting with customers. Best coffee experience in a long time. They deserve credit for this.

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Michael . 2023-02-10

MORE AT Google

Absolutely shocking service won't be going again

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Gaenor . 2023-02-07

MORE AT Just Eat

Disgusting toilets, avoid, avoid, avoid.

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Annie Mac . 2023-01-16

MORE AT Google

COFFEE NEARLY 2 HOURS LATE - COLD COFFEE

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MISS . 2022-12-09

MORE AT Just Eat

As always good coffee today I sat in and eat and drank. Was rather busy and staff were brilliant working hard and very friendly. The only issue that I have is when using the app they never seem to get it right. I was using a buy one get one ticket but instead they ended up using my free drink

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Anthony Smith . 2022-12-09

MORE AT Google

I enjoy Costa Coffee, especially over some of the other competitors. However this one being located on one of Glasgows busiest streets, makes the atmosphere loud, busy and the seating very cramped. The service is good, with staff being polite and helpful, however as per the above problems, the sheer volume of people can mean you wait sometime for your order.

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Matthew Law . 2022-11-20

MORE AT Google

Took way to long, delivery was for shop staff literally round the corner, also no bacon rolls so excluded that from order without even calling to offer an alternative

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Darren . 2022-11-06

MORE AT Just Eat

Hot cuppa and croissant on a cold and rainy morning.Enjoyed it.

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Dorothy Doorasamy . 2022-11-04

MORE AT Google

Terrible. Flies on cakes. Dirty cutlery. No proper cups as dishwasher broken. Filthy. When informing staff re flies told they knew but the cake cabinet was open and nothing they could do!!! Won’t be back.

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Eileen H . 2022-11-01

MORE AT TripAdvisor

I come here a lot and am so saddened, I ordered vegetarian breakfast and received meat which I bit into without paying attention. I have not eaten meat in 2 years and am now spending my morning crying. This is so bad there was nowhere to write on Uber about this so. My whole order was wrong, including my drink and pastries. I ordered a spinach bap, a chocolate swirl and a gingerbread latte. Received a sausage bap, a cinnamon pastry (don’t like cinnamon either) and a normal latte. So have been left hungry, and very sad. Won’t be ordering again, you have to sort this, did not get a full refund either.

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Hope L . 2022-10-21

MORE AT TripAdvisor

I ordered a pumpkin spice latte for the staff member to exclaim “that’s Starbucks”. I didn’t realise Costa don’t do a pumpkin spice latte and it’s no problem at all but I felt that delivery was a little poor since many other coffee shops and cafes have this flavour in October. Even Greggs has this flavour so I felt it was a little rude for him to reply with literally only “that’s Starbucks”, no alternative recommended, nothing else said. (I later saw they have their own seasonal flavours). I ordered a vanilla latte and had to return to the counter with it as the barista by her own admission forgot to put the vanilla in. Again, just feel the service lacking there as she knew when I went back before I said anything that she hadn’t put the flavour… but no one made any attempt to rectify that before I came back. Coffee and muffins were lovely, perhaps the staff were having an off day.

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Annie Kanushi . 2022-10-12

MORE AT Google

You guys need to add a tipping facility

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Jennifer . 2022-09-30

MORE AT Just Eat

The order was missing items and the coffees were wrong.

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Gill . 2022-09-26

MORE AT Just Eat

Kahvia saa ison kupillisen! Paljon pientä purtavaa ostettavana. Paikassa on WC.

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Jaana “Äide” . 2022-09-25

MORE AT Google

Sunny and cosy place to enjoy your coffee and study.

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FATMA . 2022-09-24

MORE AT Google

Typical city centre Costa. Everything as you would expect. Quite quiet on Thu morning so plenty of seats. Managed to nab a socket to plug my bike battery in.

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Gill Wilson . 2022-09-08

MORE AT Google

Ordered two flat whites. We were just passing time before a meal and an evening show. Served quickly however the coffee's were so cold with that temperature you wouldn't bath a baby. We just drunk it anyway. I felt I had to let them know. To the staffs credit I was offered another or a refund or a cake which I refused time was against us. However I didn't expect the boss to say sometimes the machine does that. In hindsight I didn't see the milk being steamed therfore I think the milk was cold.

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Gordon Johnstone . 2022-09-04

MORE AT Google

Endroit sympathique, toilette ok

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Carole Repérant . 2022-08-26

MORE AT Google

Didn’t even give me a tea bag or any milk!

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Annette . 2022-08-12

MORE AT Just Eat

This is terrible, they were out of Ruby frappe and I got a mango bubble BUT they put it in a cup with no whipped cream and no Bubbles and chunks of ice

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Ruby boucher . 2022-08-10

MORE AT Google

Café bueno en un sitio céntrico!

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Raul CG . 2022-08-06

MORE AT Google

Delivered earlier than expected really happy. The banana and walnut slice had top of cake missing, not great when paying that amount.

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Alison . 2022-08-02

MORE AT Just Eat

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