Costa coffee in County Durham

What an absolute fabulous team we are so thankful for there help and care.we were stranded at the services following an engine fire to our car 25/3 on a trip up to Northumberland.We had been left at the services with the contents of our fully loaded car including our family pet Hugo a GSP. We had previously enquired if we could leave our luggage etc at the hotel on-site who had to decline in a friendly manner.We were in the entrance with our luggage when a member of the Costa team came to our rescue and brought us inside to a section that they had cornered off and even gave Hugo a treat after helping us in with the contents of our car.Big shout out to you all at Costa Durham services. We were then rescued by family and was able to have a fabulous holiday in Northumberland after such a stressful time.THANKYOU 🙏🙏🙏🙏👍👍👍👍

Impromptu work meeting here, with seasonal hot chocolates. Plenty of tables and chairs and the standard costa fare.

Seats are very tatty and they had Costa Coffee serviettes for toilet paper in the toilets !!!!! Worst Costa Coffee I’ve been i in ☹️

Friendly staff, great coffee and a lovely location above Next, will definitely make this my weekly stop

Easy parking at site Coffee up to usual standard👍👍 Decor clean Service good Set in the Arnison Centre Durham Staff pleasant

having a break standard Costa still using the chamber pot cups for medium maximum spillage when carrying and a massive weight for the elderly to lift recommend two hand lift good for building muscles Oh the good old days of the straight standard Costa mug elderly friendly better center of gravity

Met with a couple of workmates for a catch up. The service was nice the bacon roll lovely and the decaf latte was good. This is upstairs in Next and has views of the shop, the car park and the garages out the back on Abbey Road. We felt completely at ease discussing what we needed to. There were a few mums on maternity leave with little ones and a few other business users busy on laptops. Very convenient.