Costa Coffee in Exeter

Ordered coffee 2 latte and glasses they come in was broken on the top took um back and woman didn't apologise need one she put her dirty hands on the top of the glass, took um over my other half took a slip and the handle was leaking and went down here we just left and the toilets in there didn't look very clean at all, why this place still open and 2coffees nearly a tenner what a joke....

I don't understand why its on time but cold asf

Really slow service,yes thay were busy,got the order wrong twice,got tutted at.

Not keen that they won't have a dog free area now they are allowing dogs in.

Requires a better vegan cake menu. Very limited.

Our "regular" store, so friendly, great staff xx

Had a Mac and cheese and hot chocolate here last week. The medium hot chocolate I thought would be a lot smaller.

What can you say well run coffee chain, staff always accomodating and pleasant , good range of drinks and food 13 oct 24 attended location to find 5 dogs in premises 2 of which were sat on the furniture I have no objections to well behaved dogs in coffee shops and the likes but why are they allowed on furniture I don’t want dogs hairs over my clothes Needs a review of that policy

Love the coffee some staff friendy sometimes tables need clearing sort of clean

Had a lovely visit here, staff amazing especially Emma. So lovely to see someone so chirpy despite it being busy.

I went here today with my family hopeing they had the salted caramel frappe but they didn't but this one lady made him something not on the menu , a white chocolate frappe which is delicious 😋 thank you whoever made it , you've made my brother very happy today

For a franchise coffee shop, not bad. I'm not a great fan personally, but this branch was just where we needed it on the commercial estate. Good food good, if a bit slow service. Atmosphere, as good as it gets in a steel frame steel clad building.

Its lovely huge and bright place with huge windows. Great food and service. Mobile signal seems to get weak in there though

fast delivery although one drink had fallen over in the bag so only got 2 drinks.

Didn’t turn up. Absolutely unbelievable. Says it’s been delivered but hasn’tz

Extremely busy on arrival so had to que friendly staff and trying to cope with the app not working can't the app be sorted when not open !!

Me and brother went there today 5th July to have coffee

Delicious Cuppla!!! :) Friendly and helpful staff!!! :) Awesome!!! :)

Usual set up, but had to sit outside because we have a dog

I m sorry but food was extremely cold .toastie was like dry paper.mac n cheese were extremely cold.i always order from her but extremely disappointed today

Always a good atmosphere, toilets and variety of drinks thankyou

The food and drink are standard for a Costa. Can highly recommend the lemon tart.

Nice clean and tidy Costa. Fast service

Expensive and no fresh GF cake options.

The food is nice but it has got expensive

coffee had no lid and exploded in the bag was everywhere by the time it got to me

Long que for drinks unfortunately. Drinks were standard for Costa. Few seats available inside so we sat outside

Burnt milk, far too hot, burned my mouth. Need to be more cautious

Not all items delivered although all items charged for

A busy costa.usually a queue. service quite quick though. Food OK.. Parking good.

Toastie was cold and frappès didn’t have any chocolate sauce like the other costas

Don’t go went for a coffee and had a £60 fine apparently there’s a time limit even though l had coffee and food. These places letting these private car parks take over is a rip off they will lose customer!

I ordered a sausage roll and didn’t receive it with the order. My hot drinks were also cold and the sausage roll I ordered was for my lunch and now I don’t have anything. I am not happy and would like a refund for my item.

Good chai latte but I wish it was hotter

Always busy , and if you are lucky to find a table still has previous customers empty cups and mess on it . Like many other customers, have to clear yourself and ask for cleaning cloths etc

Driver was very aggressive, coffee was cold and half empty

Came in with my grandma over Xmas for tea and a sandwich staff were all really nice, Usually get a take away mocha and some food always good service and one lad (can’t remember name but he will know who he is) seems to remember me and makes sure my order is always done quickly great service! Lovely store

We ordered a large cappucino and Costa only put in half on the cup!! Very disappointed and want to complain

They always forget my brownies 😭😭😭

Always the favourite place to visit with my daughter for a snack and hot drink.. awesome 😎

Missing a muffin Christmas drink half full and cold

Was no sealed properly and hot hot chocolate was split every where

Very busy ! However the service was really great. In fact I ordered the wrong thing and it was no trouble at all to them to change it last minute. Easy parking outside and a free drink with my Costa card today ! ....happy !

Mid morning 16th October and we visited this branch of Costa. We found a place to sit which we had to clear ourselves before we could us it. All around there were tables that were stacked with dirty cups, plates, cutlery and trays waiting to be cleared in. One we secured the seating, one of us remained seated while the other went to the counter to be served. Although there were four members of staff, including the manager, behind the counter, it was absolute chaos. There was one member of staff preparing drinks whilst the others piled more orders in front of her. It took over ten minutes to get served, were getting close to the point of walking out. Eventually our two flat whites, £3.50 each were ready. In fairness they were well made and flavoursome, the rest was a shambles. As we left the tables still remained unclean and uncleared.

Mediocre expensive coffee, for a company that specialises in coffee they are poor. Always tastes watery and weak. It gives me no pleasure to leave a poor review but it's always the same, usually the only reason I have a Costa is opportunity. Food was reasonable though.

Food was hot and on time but missing halve the order!! How

Missing one item of my order everything else was as expected

New look. New furniture. Great Costa service!

Wrong order and took an hour for delivery. No way to contact to complain or get the right delivery?

Please can you make sure not mix hot food and cake as I got my delivery my cake melted

Friendly staff nice and clean my favourite Costa ☺️

Service is quite slow but good coffee is worth the wait. Convenient location and easy parking

This is a modern, fairly big Costa. The cafe is airy and clean. There are benches and tables outside which is very pleasant when the sun's out. Pity it's alongside a large car park for the shopping centre.

Tuesday 13th June and we visited here for lunch. A bright modern purpose built outlet in Rydon Lane Retail Park. There was outside seating available in the glorious sunshine, however we chose to sit inside in the cooler atmosphere. We selected our food from a well stocked fridge, we chose a ham & coleslaw sandwich £3.50 and a BLT sandwich £4.95, from the Marks and Spencer range. Took the food to the counter to order our drinks and to pay.We ordered  two flat whites which were £3.35 each. One of the coffees was free thanks to sufficient number of reward points The member of staff that served us, Ellie, was both friendly and helpful, she provided us with plates and cutlery for the food and also sorted out the free coffee, all done in a chirpy and polite manner. Flavoursome coffee, tasty fresh sandwiches with friendly helpful staff all in clean well maintained surroundings, can't go wrong.

Like there seasonal mugs got winter and spring I've managed to get

Amazing drinks, comfy seats. Overall great atmosphere :)

Great little retreat from the shops . Menu ....lost a star as .....none visible. Loo's need better cleaning

Can be busy depending on time and day. Staff are always friendly and helpful. Would recommend

Wrong items delivered. Want a full refund

Brilliant service as usual! And lots of dogs go by that you can look at

Not dog friendly! Everything else ok

Food was cold, drinks were barely warm and the delivery was over 2 hours late

Great service and coffee is excellent

We did the order what the people in front had challenge and they was absolutely great with it and the staff was really friendly.

The caramel shot i ordered and paid for to go in the medium skinny latte was not added

Went to the wrong house! Even thou I put trailways cafe in the address !!

Staff not very friendly. Had to ask to have table wiped. Slow service as not enough staff. Toilets dirty and no toilet roll. Empty hand sanitiser by entrance door. Cinnamon roll dry. Coffee was lovely though

Would NOT recommend wasting your money here…staff are useless and ignorant, received my coffee, may as-well have ordered a cup of milk, didn’t bother taking it back as they take about half an hour to make one small coffee…

Back Again for another couple of lovely Coffees..☕☕. Didn't have anything to eat 🍴🥪 this time. As always the staff were very friendly and professional. Until next time.👍👍

Always use Costa if I'm out and about. Coffee is really good. Staff are always great.

The staff are absolutely lovely. I go there every day and the coffee's consistently good, they're very welcoming and recognise their regular customers.

I love costa.they are so sweet they left msg on cup too.it was on time and delivery driver was so friendly.

Coffee.. Yeah you know its magic

1 item wrong delivery driver picked up from another store before delivery so toasties were very chewy. I like Costa but getting it delivered, I think I'll be avoiding from here on.

Forgot the sandwich just a complete ball ache as it takes days to sort things through just eat, absolutely fuming about the sandwich

Although it was so busy,the staff were so friendly & helpful.

Excellent as always. Terry's chocolate orange hot chocolate is awesome. Food is always fresh

Good quality and great service.

Very kind and polite staff, nice coffee and sweet treats. Could be challenging to find a table during busy times but otherwise a nice and cosy place.

Always a happy service and good coffee. Usually well stocked with food and cakes.

Lots of uncleared tables as nowhere to put finished with trays, bland overpriced food, drinks were alright but quite small

Grandkids love it.. Me not so much cale expensive

Had the salted caramel iced drink with fresh cream topping and caramel crunch sprinkles. It was really nice and very well needed after a heavy day of removals.I also have a cheese and tomato toastie which was piping hot and satisfied my hunger. A clean store and soon to be a local store soon so I am very happy that the staff were lovely and efficient.

I came in today with a lady I support. She is in a wheelchair. Often when we go out I need to get the order done, get her to a table, move around some chairs and then go back for the order. The server at Costa offered to bring over our drinks and then she moved a chair out the way so I could maneuver the wheelchair in place. It's not a huge thing, but it makes all the difference after a long hot day of hauling the wheelchair in and out of cars and struggling to move around tight spaces. Things make the difference and after working in the service industry for 15 years it's those kinds of things I pay attention to as a customer. Small acts of service go a long way. Especially on a hot day!

I wanted Brown toast as always but as normal they had run out of Bread. Not a good show from a large Coffee shop chain. However my Flat white was good and the staff were fine.

Whilst out walking my dog stopped at Costa Coffee at EXE Vale My coffee as always was exceptional and served perfectly The staff were all pleasant and helpful This remains my favourite Costa Thank you

Visitamos esta costa hoy y nos dijeron que no tenían mesas disponibles y que estaríamos contentos con comida para llevar. Esperábamos comer en casa, pero podemos entender las restricciones de capacidad debido a la pandemia actual. Nosotros Pedí nuestras bebidas para llevar y decidí dejar la comida debido a esto, pagué mientras mi mamá usaba las instalaciones, cuando regresó me llevé a mi bebé a usar las instalaciones mientras mi mamá esperaba con las bebidas. Como nos acababan de decir que estaban llenos, no esperaba encontrar una familia de 4 a quienes se ofreciera una mesa y una pareja que claramente conocía al personal. Cuando me fui, le mencioné esto al miembro del personal que luego mintió y dijo que la familia había estado esperando, que mi mamá había estado allí escuchando cuando entraron ambas mesas, al menos si vas a mentir, sé bueno en eso. Mi queja fue recibida con una respuesta grosera y maleducada y me deja agregar que este personal no debería tratar con los clientes y tal vez los trabajos de almacén serían mejores. Los modales no cuestan nada y los mentirosos son malos para los negocios. Qué experiencia tan espantosa y usar covid como excusa es repugnante. ¡Debería darte vergüenza! ! La gente ha estado muy mal / ha perdido vidas / familia y está utilizando esto para evitar ser atrapado en sus propias mentiras. Dejaré esta revisión en otras plataformas y, con suerte, si eso significa que una persona evita este establecimiento, entonces será útil. LE HAS DADO UN MAL NOMBRE A COSTA Y TE PEGARON MIENTRAS EN UN TIEMPO EN QUE LA GENTE ES TRATANDO DE AYUDAR A LAS EMPRESAS. ¡DEBERÍA DARTE VERGÜENZA!

Called into Costa for a coffee whilst out for a walk Their care for their customers really is exceptional All the staff are friendly, helpful and professional Catt& Veronica really ensures our visit was again exceptional Perfect coffees too Will be back very soon Thank you

Met friends at Costa for our usual coffee and enjoyed their amazing £4.99 deal Great place to meet Top coffee Top staff

Visit this Costa a couple of times a week or more . Excellent consistent product every time , very friendly personable staff . I appreciate the facility is relatively new but is always clean and tidy and tables cleared and cleaned which is not always the case in others .

About as much as you'd expect from a Costa. It's handy in the car park if you're doing a bit of shopping, and there are some good shops and a Tesco within walking distance.

This coffee shop is perfectly placed for a grab and go coffee which we did on this particular day after buying new trainers, the coffee was made extra hot exactly how I like it and the staff as normal were very friendly and helpful.

Always enjoy a quick Costa coffee after shopping Friendly staff always helpful and deliver what you ask forTop coffee every time

Me and my husband stopped here on a Saturday morning whilst our car was in for a service,we initially went for coffee but then ordered a round of toast each ( I had marmalade) the coffee was great as always from costa and the toast? Well it was lovely,huge slices of bread and plenty of butter to go around,will take advantage of the breakfast menu again for sure,staff lovely and friendly and always make good coffee in this costa.

Stopped off for a hit chocolate in the Costa up on the Rydon retail park in Exeter today. Nice place, ample parking and great hot chocolate. Good staff and was able to sit outside in the sunshine too.

Me and the Mrs. visited and we possibly won't go back I had a latte which was fine and she had the hot chocolate with cream which when it was done looked nice but that soon changed as the Mrs had a spoonful of cream of the top she told me it tasted off so I tried it and yes it was disgusting and tasted funny I took it back and they apologised and said "it not the first to be returned because of the cream " now that comment should not have been said to a customer and if they knew there was an issue with the cream either remove the batch or check the dates or better still remove completely from sale so poor standards from staff so will go back too the Costa in Marsh Barton which never have had any trouble with .

Staff always great. However, on occasion have had to takeaway as there were no tables free over the lunch hour.

been to costa many times on a daily basis, first time the person behind the till, who was the manager, turned away everytime I said my order. so I had to repeat my order at least 3 times before he listened. to top that off he got my orders wrong. he was very rude and dismissive! will never go there again!!

I called into this costa today while waiting for my dog. I must say it was so clean and Christmas carols going and the staff in great spirits!! The man behind the till with his Christmas t shirt on was dancing and singing and what was nice was to see all the customers coming in with smiles on there faces. I’m sure the guy was a manager of some sort his top was a deep red colour. Well done team you are great the two guys out front this morning at 9:25 was great together. Thank you for making me smile on the 2/12/18 high five to you all but I think this is all down to great management give your self a pat on the back x this guy in the photo is who I’m on about with that great spirit x

It was Saturday morning, September 22nd 2018, raining like a newly-plumbed shower, queues too long to be decent and every table full. But the staff were in great spirits, no one was flustered, everyone was polite and did they fly. That's how good baristas should do their job - expertly and with finesse. So efficient that when my turn came, I was through like a football turnstile and there was already a free table. It was cleared before I even got to my chair. Full credit to them all. What a team!