Costa Coffee in Wrexham

Have now been half a dozen times and its the same every time - slow to take an order, slow to serve the food unbelievably slow to get a bill and take payment. The foods good, the prices are reasonable but with 5 staff in the place during our last visit and only 6 customers the poor service is the reason we now go elsewhere.

I have just visited Costa (cafe) Plas Coch, Wrexham. I regularly go to this Costa, and always find the staff welcoming and friendly. Alicia, Maddie, and Scott, are consistently friendly , helpful and polite . even when they are very busy, and they still keep smiling! The Capucchino is always as it should be, and nothing is too much trouble! Thank you Alicia, Maddie, and Scott! See you soon, Mary

Had a take away Saturday night, mainly because of the delivery option. Easy to order, delivery time estimated 80 minutes plus, which wasn’t a problem. Food arrived within the hour, and it certainly didn’t disappoint, it was possibly best Chinese take away we have had in 12 months. This isn’t our usual default Chinese take away. Beef king po and beef black bean both with booked rice and both were delicious. Accompanied by prawn toast and mini spring rolls which again were delicious. Fantastic takeaway.

We were in the cue waiting to buy a substantial amount of food my child went to go toilet whist we waited get served a woman shouted to him where you going I explained he's with us she replied are you eating in or out which I replied eating out she replied toilets are for eating in customers only it may be policy but was very abrupt about it needless to say they lost my order awful will avoid now and always

this is purely about coffee... not really an eater of the type of food served in this type of cafe.... but I like good coffee... and was not disappointed... I even asked where the coffee came from but forgot what the answer was - it was in a rather plain pack on not 'Seattles Best' as I have seen elsewhere for Asda... I like my coffee 'dry' as in red wine tannic dry... still searching for my ideal cup but this was good.