Based on 1.316 opinions finded in 2 websites
Based on 1.316 opinions finded in 2 websites
Nº 1163 in 1338 in Nottingham
Opinions
Very friendly and efficient ten out of 10 now pet friendly.
Malcolm Fox . 2024-10-20
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Nice coffee shop in the retail outlet
C Greene . 2024-10-11
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I was served by Chelsey excellent service and extremely helpful and friendly . Made my day 😊 an absolute credit to this Costa.
Craig Morton . 2024-10-10
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I love and use Costa a lot but this experience put me off - The girl taking my breakfast order wiped her nose on her hand and checked her nostril with her finger before taking my sausage bap for heating. Not what you want to see!
John Lidstone . 2024-10-09
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Lovely relaxing breakfast before a day of shopping
Katrina Bormanis . 2024-10-01
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We had a fabulous decaf latte each and a croissant and butter. We really enjoyed our purchases at the Costa in the shopping outlet MacAthur Glen near Mansfield.
Malc Hardy . 2024-09-30
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It's a Costa but it was a very busy one.
Teresa P . 2024-09-21
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Slow service, staff running around like headless chickens. We walked out and I can assure you we will never return.
D W . 2024-09-01
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Extremely friendly welcoming staff, very clean restaurant, hardworking staff as very busy when we went in. Very pleasant costa, thank you
L J . 2024-08-19
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Visited not long before closed. Cookies could of done with being thrown out not left on sale
Dean whittaker . 2024-08-12
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Great place for a coffe and bacon cob.nice and clean and friendly staff
Big Dave . 2024-07-15
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Costa Coffee is a fab place staff are Very freand and helpful clean cafe a Pleasure To visit.
Richard Warsinski . 2024-07-10
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A pretty normal Costa experience apart from the noise! I'm not sure if it's the size of the space or the lack of any acoustic panelling but when the place is full (as most Costa's are in locations like this), the noise levels are almost unbearable and if you have someone in your party who is susceptible to the sound of crowds, then this is a place to avoid.
Krog360 Videography . 2024-07-03
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Much too noisy, couldn't hear yourself speak.
Denise Freeman . 2024-06-24
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Newly refurbished, looking great. The staff really make this shop . They are exemplary in their roles. Great service with a smile, happy and friendly. The tables are clear and clean quickly. Love the coffee and croissant offer. 😀
Autumn Leaf . 2024-06-03
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Great atmosphere and very friendly service.
geoff . 2024-04-28
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Great coffee, good food but a little more variety for a savoury option would be nice
Jenny S . 2024-04-27
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A nice place to get a coffee, staff are very pleasant.
Graham Butler . 2024-04-22
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At lunchtime, long wait, not enough staff.
Michael Baker . 2024-04-02
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In January 2023 I bought what I believed to be a insulated reusable cup from this branch, I discovered it wasn't actually insulated and wouldn't keep a drink hot for any more than an hour which really disappointed me. Because I don't live local, today was the soonest I could return to this store to see about a refund / exchange. The staff were lovely, explained that the plastic lined reusable cups are not insulated and kindly gave me a replacement. Great customer service Thank you
charlotte brown . 2024-03-31
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Staff were very busy, but were still friendly and happy to help customers
Emma Parker . 2024-03-27
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Coffee not drinkable, so expensive for what you get.
James James . 2024-03-21
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Never been there,clean your cameras.
Keith L . 2024-03-13
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Just like every other Costa Coffee up and down the country. It depends if you love or loathe chains.
Neil Adams . 2024-03-10
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Coffee have to be careful if coeliac has now providing lots different milk options Becareful of cross contamination Gluten free options awful.
Janice Roworth . 2024-02-29
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Thank you to the two ladies on the till today ♥️ my darling 3 year old was having a full on melt down, resolved by the kindness of the two ladies x
Toni Plumb . 2024-02-27
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Recently updated, staff very friendly and cleaning tables very efficiently. Contender for our fav Costa!
Nick Barker . 2024-01-28
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Very impressed by the speed of service, usually at other Costas I've visited, you have to wait ages even when they aren't that busy, it's the one thing that normally puts me off going to a Costa, but although it was very busy we were served within a few minutes, the staff were all pleasant and the tables were cleared quickly, I will definitely go again.
patricia martin . 2024-01-25
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These guys literally stole from me. I ordered Too Good To Go, what a joke. Suggested price of bag was £12, I got for £3.50. I got one brownie and 3 of the most insipid chocolate cornflake cakes. Tasted like Smart Price chocolate. A disgusting experience
Steve Marshall . 2024-01-22
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Whenever I go for coffee I go to costa coffee
carl holt . 2024-01-20
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Nice cosy coffee shop ☕ and a bit of 🍰 cake with my mum..... we think its alright..... somewhere to stop after a few hours shopping! 😃☕😉👍
Matt Ayres . 2023-12-29
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Recently refurbished. Clean, bright and spacious now. Really friendly staff. Wide choice of hot and cold drinks. Cakes, pastries, biscuits, sandwiches and toasted sandwiches available. Queue was quite big but staff worked hard to get customers served as quick as possible. Recommended
VALERIE TAYLOR . 2023-12-22
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Nice place to have a chat and a sit down with a hot drink after a shopping trip.
c bu . 2023-12-17
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Very busy, but staff were keeping things flowing well. We left with a hole in our pockets £9 for two medium hot chocolates. 1 normal, 1 Terry's. Its all we could think about while drinking. It wasn't even particularly nice. Just a normal mediocre hot chocolate. We could have saved the money and bought a pot of nice hot chocolate powder from the supermarket and made a dozen and still have half the money left. I just think £9 is stealing. Its a shame because now we will avoid.
George Coleman . 2023-12-12
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What a let down closed and no explanation as to why Not good enough from this company
phil gajda . 2023-12-11
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Always very busy when I go but it's what you expect for q outlet store coffee shop, great atmosphere and the staff are very friendly
Bryony Keel . 2023-12-09
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It's a Costa so you know what you're going to get, staff lovely.
Family Account . 2023-12-09
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Just ordered tonight. Very pretty lady with tattoos and an extremely pleasant and friendly lady making coffee. Both were great as was the latte. Perfect!
Ben Bell . 2023-12-05
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It's extremely busy so be expecting a wait, there is loads of seating and staff seemed a friendly lot
Paul Bowden . 2023-12-02
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Very dark inside service was good ,food "expensive ,millionaire shortbread dry disappointed.
Neil Crick . 2023-12-01
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Lovely place to have coffee and chat. Staff are so bubbly and helpful. Highly recommended
Jabir Hassanali . 2023-11-08
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Nice coffee but very busy. Shortage of seats but no surprise there. Good choice of cakes.
Chris Burton . 2023-11-05
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Placed our order and 20 minutes later got served.
Ian Clack . 2023-11-03
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You know exactly what your going to get here, always top quality
stu middleton . 2023-10-02
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This Costa at the Designer Outlet was fantastic, the service at producing the coffee even with lots of people waiting was amazingly fast. Great service all round.
John Parker . 2023-09-28
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Great service good choice comfortable indoor and outdoor seating
Susan Reid . 2022-05-05
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I always love Costa coffee staff so friendly and helpful
deborah green . 2022-05-01
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Great service, great food and drinks
Pete Edwards . 2022-04-30
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Lovely, friendly staff, super-fast service and wonderful cake/coffee. Entire shop is clean and tidy, with baristas cleaning tables as soon as they're vacated. Would recommend, will definitely return.
Kirsten Richards . 2022-04-28
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Great food, great atmosphere & very reasonably priced
David Mills . 2022-04-24
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Fantastic place to visit. Staff were brilliant
Rick Vain winkle . 2022-04-22
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Great service from a young man.
Sandra Boulton . 2022-04-20
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Quite quick service. Gets busy at times.
Hayley Stride . 2022-04-18
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Staff brilliant friendly great staff
angela newton . 2022-04-13
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Good service as with most Costa coffee outlets
Ray Aitken . 2022-04-13
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Very nice coffee and plenty of seating
Shaun Foster . 2022-04-06
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Very pleasant young lady made our coffees she chatted away to me.
avril holehan . 2022-04-01
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Lovely friendly helpful staff. When we visited, late evening on a Thursday, it wasn't busy but it does get busy during peak times so can be difficult to find seating.
Rob Franklin . 2022-03-25
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Excellent service, couldn’t ask for more, the bubbly red headed girl was a delight!
Maria Aldridge . 2022-03-19
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A good standard place for coffee.
Mohammed.T Khan . 2022-03-19
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Attentive service not too long a wait
Rod Lay . 2022-03-19
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Great place to go for a break from the shopping. The coffee was great and my cake was tasty. Each time a table became empty it was cleared and cleaned straight away. The staff were polite and well organised.
Gary Hulme . 2022-03-14
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Coffee is lovely and cheaper than Sainsburys, Bit of a wait but it was extremely busy.
Linda M Moore-Loving . 2022-03-14
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Brisk Business, staff active and Productive, Two Jack's very Polite, staff managed to keep up with Supply and Demand.
Graham Fowkes . 2022-03-11
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It's Costa what can I say, this branch was really clean, no used pots on tables. Coffee as good as usual, I particularly like the sausage butty, good quality sausage and a nice bun.
cessna fourseat . 2022-03-11
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Ok gets to crowded and service is slow
Jackie Harwood . 2022-03-09
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Over priced, barely warm and insipid.
Gary Shepherd . 2022-03-07
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Very busy but definitely worth the wait, they're such wonderful staff and never fail to make a good cup of coffee.
Jamie Ball . 2022-03-07
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Nice atmosphere. Great coffee excellent cake
Jennifer . 2022-02-28
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I ordered a small caramel iced latte after waiting for about 20 minutes (even though the cue wasnt particularly long). I was charged for a medium, there was no syrup in it and when I tried to explain what was wrong I was ignored by 4 members of staff. Safe to say, I wont be going back.
alice bennet . 2022-02-27
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Coffee OK, but filthy toilets...
Steven Lamb . 2022-02-27
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Quick efficient service....Nice brew and cake.
West End Ram . 2022-02-24
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Nice and friendly staff very clean and tidy
carl baumfield . 2022-02-15
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Busy as it's in a shopping outlet but the coffee was excellent and hot, not lukewarm like some others we've been in.
P Hill . 2022-02-07
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One of the few clean Costa coffee I entered. So it can be done
Charles Chiverton . 2022-02-06
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It would be nice if Costa did more gluten free sandwiches and cake because I like going in for a coffee and something to eat. But not much on the menu. For people how have to stick to a diet come on get with the program and try and help us. Thanks
RICHARD GARNER . 2022-02-02
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A very good hot chocolate that is why it's a 5. But staff need to acknowledge customers quicker and not be talking to themselves..
Colin George . 2022-01-26
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Always high standard. Our favourite.
David Horne . 2022-01-17
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This is a great costa, everything is always available and Gemma is fantastic always makes me feel welcome and is so positive!
Alyona Bond . 2022-01-17
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Her indoors likes Costa but as it completely empty I thought ok. Ordered coffee for her and hot chocolate for me only the hot chocolate should have read Cold chocolate . Hers was ok but that's the 2nd cold chocolate from two different Costa in a week so I won't bother buying one the next time I get dragged in a Costa
John . 2022-01-10
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Lovely coffee. Good service. Nice surroundings.
paul garnett . 2022-01-08
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Excellent experience as always! Love their Free Range Egg, Mushroom & Spinach Breakfast Bap.
Muhammad Nouman Saeed . 2022-01-04
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Friendly staff, always clean, good food selection
Rita Brudenell . 2022-01-04
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Mixed feelings, yes they were busy,but have seen them busier, half the staff were good but the others needed a swift kick up the back side!!
Steven Murray . 2022-01-01
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Staff very efficient, food and drink nice and hot 😋
Sue Parsons . 2021-12-31
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Lovely costa friendly staff chilled atmosphere
Claire Petrie . 2021-12-27
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Well organised outlet here at Park Farm. Quite roomy and light compared to some others. All the usual items on offer recommend the bacon cobs if you're looking for breakfast.
Joan Redshaw . 2021-12-20
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Thanks to one of our doctors who treat us for coffee. I would say that service is not that great everytime i will buy my coffee here. One of the staff is being rude.it would be nice to speak to the customer in a nice way.
Andrea Banzuelo . 2021-12-17
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Bit of a Q because it was 12 lunchtime but pleasant service and a helpful young lady carried our tray to our table as we couldn't carry everything.
Wendy Lyons . 2021-12-12
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Lovely hot chocolate and mince pie
Eva&Una Random Fun Times . 2021-12-12
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Clean and the staff were very efficient.
Machaela Heavens . 2021-12-04
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Expensive coffee very slow service
Baz . 2021-12-02
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Up to my high expectations for Costa.
JOHN ASHMORE . 2021-11-22
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Really enjoyed our festive sandwiches mince pie and delicious coffee
Janet Blackwell . 2021-11-17
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Very friendly staff. Clean but toilets were out of order.
Joy Currant . 2021-11-16
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Love Costa especially with the Christmas menu today I tried the Mac and cheese toastie something different and very tasty 😁
steve bilton . 2021-11-10
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Fast service pleasant staff plenty of outside seating
Mick Shillito . 2021-11-09
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I queued for 35 minutes, despite it being later in the afternoon. Obviously a busy venue but there must be a better way of serving the customers.
Mary Covey . 2021-11-07
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Beautiful cup 🥤 of coffee and drinking chocolate ☕
Cathryn Kavanagh . 2021-11-04
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The americano coffee needs cream to strong without
Alan Harper . 2021-10-30
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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129 Opinions
I went to this restaurant for the 1st time this Friday for dinner with my partner, and the service of this place is THIS BAD that I have to leave a review about my experience: In general I feel I wasn't respected by the staff in this place: I didn't get all the service I am paying for, and I got YELLED at by the staff for nothing! Can you imaging the staff in a restaurant YELLING at their customers for not wanting to give up a service they should provide? I stayed clam for the entire time and I feel the NEED to publish this experience to everyone regarding this place. 1. When I went in to the restaurant, the staff is only repeatingly telling me to scan the code to order instead of putting me into a seat or anything. I am not very comfortable with using my phone to place the order, so I talked to the staff in the front desk if I can place an order there, or if they can help me to place an order instead. However, the staff VERY RUDELY telling me again to scan the barcode as "He is busy and don't have time to put the order down", and he pointed the barcode to me again and walked away 2. After I finially place the order by my phone (again this took me quite a while, as the internet was also really slow in the restaurant), on the screen it said the order was placed and I can pay after the meal. However, right after the order was in, the front desk staff was LITERALLY YEALLING at me to come over to pay, as if I am deaf or something. I questioned the staff that I should pay after my meal, and again he told me that "I am busy and you got to pay it anyways". I also asked him that given he got to sort the bill with me in the front desk anyways before me having my meal, why can't you just take my order instead of asking me to spend 10 minutes on me phone? Then he completely ignored my questions and walked away 3. Finally this argument dragged the attention of the manager. However, instead of helping to solve this comflict, it only come with more excuses and run arounds. The manager told me that "The ordering system is only available online and they can't take any offline orders", which is clearly a lie and nothing got solved in the end - her staff literally yealling at his customer and there is NO APOLOGIES or anything I am coming to this restaurant to paying for a service, and I think that helping the customer to take order is a part of the service they should provide. It is ture that I can willingly give up the right to take this service, but as I am not very comfortable with my phone, and they still force me to do it anyways and their VERY RUDE attitude is completely offputting. I really wise I have went somewhere else as my Friday night dinner is completely ruined :( The food was alright, but I don't have any mood to taste anymore after this arguement, I was so pissed and I just want to leave this place!
138 Opinions
I ordered food from this papa johns, and they had trouble finding the house on the estate, instead of taking my help to verbally direct them and walk to them if they stayed in one place, instead the shop put the phone down on me, refused initially to connect me to the driver to direct them, and when i finally was put through to the driver 15 mins after they originally marked it as delivered, and when i was, and telling him the direction, he then put the phone down. Finally got the pizza, stone cold, after we had to go find the driver by foot and grab them ourselves. Absolutely awful service this time, we don't usually have a problem directing the drivers, but this time the customer service was truly awful.