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3.8

Based on 216 opinions finded in 2 websites

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Nº 445 in 659 in Bury

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score

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Very good service from friendly staff.

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bren spann . 2024-09-03

MORE AT Google

Great service & nice staff. Coffee good 👍

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Bridie Royle . 2024-09-03

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Great Service, Damien & Colleagues are Fantastic, looking after each individually and valuing their custom, Respect in every aspect, a must visit outlet

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Rahim Namy . 2024-08-07

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Great place to relax and the staff are brilliant. Food excellent.

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Susan Loftus . 2024-04-26

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Crediting the staff for their hard work and being put under pressure when serving so many customers. Staff shouldn't be treated unfairly its disgusting. . I always feel uncomfortable in costa even though I like buying regular food and drink. Want to thank JASMINE JADA the guy with glasses the funny blonde woman the ones that left and the one with blonde hair there the one deserves credit management rubbish

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Emma Etim . 2024-03-27

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Enjoyed a pleasant lunch here with best friends

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Cheryley Whiteside . 2024-03-15

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Machine wasn't working .. now thats out of order .......

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Michael Evans . 2024-02-11

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Good service and good prices, good opening times.

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Paul Edwards . 2023-11-07

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Great coffee shop in Tesco's not to busy, friendly staff, and good coffee

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John Gavin . 2023-09-16

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Nice little Costa coffee fab large one - an sausage butty an cake medium to expensive depends what you want friendly staff

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lorraine staton . 2023-08-20

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The opening time needs improvement. 15 minutes late today

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Buttercup . 2023-08-03

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Turned up at 8.30am for a regular weekly working breakfast. There was no one behind the counter but I could hear noises from the back. I picked up my breakfast from the fridge and moved around to the payment area. Within a few minutes a queue started to form but no sign of a staff member. Then a guy comes from the back with a trolley saying the store wasn't open and that he was just there delivering products. Behind him followed a member of Costa staff who said the opening hours had changed and they weren't open til 9am explaining the delivery guy had removed the rope and not put it back behind him. Regardless of this, why on earth wasn't there a note advising customers that the opening hours had changed? Very very poor!

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Pollypop . 2023-05-31

MORE AT TripAdvisor

Bad customer service. Shop very dirty. They don’t clean the tables. Very filthy. We asked workers to clean one of the table. She started complaining. They leave the cups on table until we as customers to pick it up to sit. Slow on orders. No ice machine for over two months. Oven broken for few weeks. No hot sandwiches because of broken oven.

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Ali Jim . 2023-05-30

MORE AT Google

Not surprisingly serves latte’s… Standard Costa fare and fair :-)

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JA . 2023-04-10

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Gone down hill over the last few years they have lost some brilliant staff replaced by average. For some reason they give me the exact same drink when order a capp or lattee and just ask if I want choc sprinkles on top. The old staff used to make a proper capp with reduced milk and more Thoth. The bald head guy is quite good but all the girls are struggling and seem stressed out all the time.

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Usman Majid . 2023-04-01

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Came with mum, niece is and friend. My mum and friend ordered and I am sat at table. Was dirty so I had baby wipe to clean. Main gripe was coffee awful and not to usual standard. I took keep cup back and asked to pour bit out and top back up oat milk. She did just that be and never offered to replace! First Costa I've had in long time so bad!

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Lynne A . 2023-03-05

MORE AT TripAdvisor

Opening times, says open at 7 but been there for 10 / 15 mins and still not open

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Angela Smith . 2023-01-12

MORE AT Google

It was the only place open for breakfast before 08:00 on a bank holiday. Coffee was reliably good and the vegan sausage in a bun was okay with brown sauce. Lone staff member was friendly and helpful.

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Benjamin Taxman . 2022-12-27

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Staff behind the counter clearly didn't want to be there moaning loudly about the job and throwing things around as they were making coffee's. Had mine almost thrown at me in the cup after it was made.and When I went back as they had given me the wrong one was told "we can't make it again". You'll have to have what you have.

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Nigel Bradbury . 2022-11-06

MORE AT Google

I ordered a take away this morning, when my coffee arrived it had a personal note in there saying good morning to me. it give me a reason to smile this morning. Thank you 5* service.

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billie Davies-steele . 2022-10-18

MORE AT Google

this place i would not really call an express as it had a surprisingly large seating area and a got choice of items we had a voucher to try frappe so both opted for the mango one which was interesting

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Mark B . 2022-06-05

MORE AT TripAdvisor

Nice place for a relaxing coffee when shopping at The Fort Shopping Park

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Maurice A. Cowan . 2022-03-05

MORE AT Google

Wasn't gappy with our drinks....replaced immediately, with an apology and smile. Top service!

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Jacquie Shapiro . 2022-03-02

MORE AT Google

An excellent Costa with great staff, Paul is a breath of fresh air in the morning and he knows exactly how you like you drink. Thanks for making it personal.

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fiona jordan . 2022-02-28

MORE AT Google

Came here today for the first time although I've been into Tesco on numerous occasions and I have to say that I'm really disappointed with the coffee I bought. I ordered a flat white to takeaway which I was given. On my way back to the car I started to feel the heat coming through the cup causing me to change hands, after a couple of minutes I decided to take a sip but had to spit it out as it was far too hot. I had to open the lid to allow the drink to cool and when it did the coffee tasted awful as the heat had burnt the coffee. I literally wasted £2.60 which is alot concidering I threw the dam thing away.

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Sajid Rizvi . 2021-07-29

MORE AT Google

Always great service and coffee

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Steve Morrow-Waugh . 2021-07-16

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Good coffee. Sorry the sit in no longer exists.

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Keith Thorpe . 2021-03-28

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Loved it sat in my car taking time for me set me up for the day ☺️

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Ann Gallagher . 2021-03-19

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Costa Coffee still the best place to get a good cup of strong coffee

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Karen Smith . 2021-02-05

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Coffee shop not really following covid regs as last time I was passing shop was crammed and people all stood together outside........ do they not get it!!!!!!!

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paul anthony . 2021-01-28

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Social distancing was very evident

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Paul Kowabnik . 2020-12-22

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Coffee not nice at all .been up to pilsworth a few times and every time I get a coffee its awful

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Gillian Goldman . 2020-11-29

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Lovely clean and friendly staff, great place to take a break after shopping or to meet with friends for a catch up. Albeit following the covid restictions in place.

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A H . 2020-11-08

MORE AT Google

A very good branch of Costa with lovely staff

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Clare Prior . 2020-11-01

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Just had a drink so can't really comment. Nothing wrong with the drink or the service

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Julie Baum . 2020-10-10

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Enjoyed a sarnie, cake and coffee with a friend on the last day of eat out to help out and it was gorgeous.

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Julie Kelly . 2020-09-03

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Nice cup of coffee as usual and good service!

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Neville Connolly . 2020-08-26

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Great to be able to go again & have a lovely coffee & snack.

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Caroline Jackson . 2020-08-23

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Loved it so glad it's open again

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Lindsay Hall . 2020-07-07

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Nice Costa and excellent staff.

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Stephen Taylor . 2020-03-16

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It's a Costa so pretty standard fare. Quite busy and a good place to people watch as it is inside Tesco.

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Adge E Bike . 2020-03-15

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Quick service, clean and bright.

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David Millington . 2020-02-22

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Very friendly staff, waiting time not to bad,

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Leslie Taylor . 2020-02-04

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Prices are ok and the coffee is nice

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Kayden Dyson . 2020-02-03

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We sat outside for our coffees but noticed several people buying drinks and food from other places and sitting outside too.think this is in very bad taste for them not Costa.

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Carol Lee . 2020-01-31

MORE AT Google

Never been here. Neither has my phone

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Brian Keith Sherwood . 2020-01-24

MORE AT Google

Always perfect coffee, food, staff, atmosphere.

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susan jefferson . 2020-01-12

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I visited this Costa Coffee today along with my severely disabled relative. The sevice we received can only be described as exemplary particularly by “Craig” who not only treated us well but welcomed and served every other customer as if they were the only one that day. I love this extra- mile ethos of service. You are a star Craig along with the rest of the team who were also hardworking and meticulous. You have no idea how you much your contribution was appreciated today. A born leader if ever I saw one. Thank you 😊 .

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Ruth Richards . 2020-01-06

MORE AT Google

Staff pleasant service was good and everything was clean

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Lynne Dent . 2019-12-29

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Staff are friendly and always remember you

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Patricia Smith . 2019-12-27

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Delicious coffee as always. Service with a smile 👍

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Peter Webster . 2019-12-26

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Have to make sure that I remember to ask for whole milk as it's no longer automatically made with whole milk only semi skimmed!!!!

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Vivien Gillibrand . 2019-12-11

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Friendly staff and perfect coffee every time

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Jacqui Jennings . 2019-12-08

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Overpriced, except for pot of tea but the tea was disappointing. Difficult to get around if in a wheelchair as very little space between tables. Also, not enough staff on.

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lynda21_evans . 2019-12-02

MORE AT TripAdvisor

Very busy as usual but got served quite quickly. Enjoy the coffee.

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Lynne Price . 2019-11-23

MORE AT Google

Service awful, miserable staff.

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collette brooks . 2019-11-18

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Tesco Costa nice place to have a leisurely coffee after shopping.

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Nick Halstead . 2019-11-15

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It's a branch of Costa within the Tesco store serving quality coffees and snacks in trendy Prestwich.

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Andrew L . 2019-11-01

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Friendly staff, great hot and cold selection of drinks a meeting hub for family, friends and work colleagues

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M Mcgregor-Patient . 2019-10-16

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Seasonal chocolate rated by my granddaughter.

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Marilyn Beech . 2019-09-24

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Nice and clean with quick friendly service. Prices are a little high. Good parking and plenty of power points to charge phones and laptops. Much brighter and cleaner since the refit. Lovely comfy couch at the back of the seating area. Great place for people watching.

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sam morrow . 2019-09-04

MORE AT Google

Lovely coffee this morning! Character roast all the way

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damo King . 2019-09-02

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Staff are so lovely especially Craig. The queue moves a bit slowly.

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Nathan Sobel . 2019-07-07

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I’m not one to leave reviews but I have to leave this review based on my visit on Monday 1st April. I visited around 2:30pm with my friend for a catch up. It was starting to pick up and I could see the team that was on we’re doing they’re best to cater everyone’s needs. I am writing this review mainly about your assistant manager Craig. As an assistant manager myself for Mitchell and butlers, his performance was outstanding! He came through the que to see what people wanted to speed things up and he was so attentive to everyone’s needs including the deaf girls who were behind me in the que. This guy is a credit to your team and I can see why he’s in his job role! Thank you Craig 😊

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Carrie2412 . 2019-04-03

MORE AT TripAdvisor

Pleasant surroundings attached to a Tesco. Usual costa fare , coffee and cakes. Not much you could mess up despite other comments. Two staff, but is a small unit .pleasant experience

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neilmweiner . 2019-03-14

MORE AT TripAdvisor

Great coffee, smooth as ice. Good service too

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Moira E . 2019-03-10

MORE AT Google

Excellent Costa with really friendly staff. In the middle of renovation so a little untidy but the team get 10 out of 10 for bringing my order and making sure the table was spotless...

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Simon Birchall . 2019-02-11

MORE AT Google

Although the coffee is always the Costa standard, this branch always seems to be understaffed. Often only two staff in evidence, resulting in slow service and many times uncleared tables

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750dtb . 2018-12-11

MORE AT TripAdvisor

Regular happy customer until today Visited Costa Coffee cafe at Tesco in Prestwich this morning Along with my order came a dirty spoon I politely requested a new spoon and was astounded a new spoon was thrown into my tray and the dirty spoon was thrown across my tray into the corner in front of me Went to enjoy a bacon butty and a coffee but was not a good experience On the way out I reported this to a member of staff and was amazed the staff who did this was the assistant manager.She clearly needs more training busy or not you cannot behave in this manner especially to and infront of customers Very disappointing

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sandeept191 . 2018-11-11

MORE AT TripAdvisor

Slow service, poor cappuccino also.

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Drain Medics . 2018-06-06

MORE AT Google

Took the kids for some hot chocolate and a latte for me and the wife. Good coffee and nice friendly service, easy parking. But we only went there because we went to Timpsons to get some passport photos done, great guy working in there, great customer service.

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Francisco Scaramanga . 2018-03-10

MORE AT Google

Friendly and helpful staff, great service!

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Gareth Elliott-Streat . 2017-10-26

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Note that on Sundays they don't admit new customers after 3.30pm. Usually.

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Geoff . 2017-10-08

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Basic branch of Costa in the local tesco store, not much else to say. The usual menu and the usual food options. There's not much in the way of seating so can't be quite cramped.

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SJL 2013 . 2017-04-28

MORE AT Google

I ordered a small skinny latte - any resemblance to coffee was purely imaginary. It did not compare with the coffee on offer at Patisserie Valerie in Bury. That was what I call coffee. I don't know what people see in Costa Coffee.

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Stella Bowman . 2017-02-13

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