Costa Coffee in Havant - Phone Number, Reservations, Reviews

What is it with Costa , such poor hygiene standards , tables dirty , seats dirty and with days worth of crumbs accumulated on them, floor poor , juat generally very mucky. Also firdge unit for drinks not working/ on so soft drinks were luke warm Just really poor basic standards

Was ok new iced drink not so ok

Starting to get too expensive to have coffee here.

Staff were kind and attentive. Hygiene rules followed throughout. Well done.

Normally this Costas is fine, unfortunately recently a couple of the staff have been complacent serving semi warm & short measure coffees. Then they’ve been rude when asked for a replacement. I love the manager here but can he please ensure his staff be reminded what their job is. Serving good coffee & being courteous to the customers.

Often go to this Costa. Very friendly and kind staff. Took my cousin from out of town, and even she said she found the staff really nice and friendly. Would recommend here for a relaxing break with a loved one.

The Barista spent the whole time chatting to her colleague. She didn't acknowledge me at all, despite being a regular. Coffee was disgusting. The manager must have been away because he usually keeps things on track.

Supposed to be a quiet cuppa before my work appointment. Unfortunately I was very much mistaken. The dark haired sales assistant ignored me, whilst talking to her friend at the till about her other obvious (hairdresser work) venture. Due to how loud she was talking, the other girl who realized and served me , couldn't hear me and served a takeaway cup instead of sit-in cup. Needless to say, she was very loud throughout my visit to all the customers. Even the elderly couple sat at the other end of the cafe (near me) both commented on her loudness and didn't wish to hear her personal chat... Not a quiet coffee after all....🙄 Other days are much quieter. You just have to catch the right day, if you know what I mean.

Visited 20th February 2024......Lovely experience, and today I placed my order in the name of Ivor Biggen. Visited 27th January 2024......Great coffee and much merriment as I had placed my order in the name of Mike Hunt-Sings

Having been back a couple of times since, it would appear my original visit was an off day for Costa. My most recent visit was lovely, calm, quick service, outstanding and talented staff, beautiful coffee, and delicious chocolate twists! Plenty of seats available, even though lots of seats were taken, and it was a clean and pleasant atmosphere. Some days it will be busier than shops on black Friday, and others it'll be like today. Know and plan your days and timings and you'll have a wonderful visit. With loads of free parking just outside as well, I recommend visiting!

There is a variety of drinks and very fast moving attentive staff. However if you struggle with noise do not eat in here. The sound of the coffee machine is quite off putting. Lots of patrons come here so it js ussually really busy. If you have a child with ASC avoid going in, they will be quite heightened. I recommend getting stuff to go. I had a lovely ice drink but could barely hear the person talking right next to me.

Great all around but the noise is quite loud you have to shout to hear yourself talk from all the customer chatter

Excellent coffee, perfect for a quick grab after the school run.

The best Costa around. Clean and tidy with hardworking staff

There was a small gathering of people waiting for 9am opening. The doors were opened promptly, the local bells were still chiming 9 when the doors opened. 4 members of staff quickly and efficiently dealt with the queue. More importantly, they all seemed happy to be there, lovely!

Bright and newly refurbished. Clean and fresh looking

It's not quite as nice since they changed the interior, it's lost something but it's ok

Usual Costa standards. Good locatiion for Cowplain shops

The Staff are efficient,hard working and friendly..

A very nice little Costa. It's kept very clean which makes it pleasant. The staff are very friendly and chatty which makes it a whole lot better! Coffee was exactly what you'd expect from a Costa.

Always clean and tidy here, pleasant staff too

Coffee a sandwich and a packet of crisps.

Very nice Costa with very attentive staff and fast service. Don't bother trying to connect to the WiFi ..... I tried several times and it never got to the sign in page once so I gave up.

This is by far the best managed Costa we have been to. Always clean and the staff are very friendly, welcoming and helpful. It's become our go to coffee shop.

Good coffee and good service. Not the most atmospheric and a bit packed out with tables. If you have a wheelchair you would be pressed to get round.

Staff member argued with me and had a disgusting attitude after I asked if a drink could be made without syrup or sugar-free syrup for a diabetic customer. To thus day cannot understand why the drink requested couldn't be made this way as I've gone to other stores, and they were quite capable of doing it without an argument and changes in drink order. Poor young lad who was trying to serve me on the till got caught in the middle. Won't come back to thus store after that experience.

Always a good variety of drinks

Clean, tidy and lovely staff. A very good Costa coffee shop!

Pleasant enough, staff were attentive and drinks were fine.

Love Costa the staff here are always friendly and polite.

Had a Hot latte and tuna sandwich

Always very clean and well stocked and have always found the service excellent. I particularly like the fact that I get a 25p discount if I bring my own cup, and the vegan options.

It's a chain Costa, much like any other.

Absolutely amazing service today! My child wanted a specific drink, I got confused and ordered the wrong one! Jack came to the rescue and replaced the drink with the one my child wanted and took care of everything. Fast and friendly service from a well led team. I recommend the Biscoff cheesecake and the Blueberry Frangepan!

Staff were pleasant. Pre made food was good. Drinks were lovely but overpriced. The baby chino (child's hot chocolate) was served way too hot for a child, and I had to take it back, which they rectified. Overall, okay service/experience. 👍

My local for hot chocolate and a bun! Easy parking, always quick service (I order Click & Collect before I get out the car!) and the chocolate is just how I like it.

We had the muffins which were so very soft and light just absolutely perfect!!! The hot chocolates were lovely too. Great service as always.

I wish they would properly clean their latte glasses. Not pre washing before putting them in a dishwasher leaves the dried in frothy milk remnants from the previous user. They need a good clean. They do have a decent vegan selection, though!

I always ask for extra hot coffee ..don't really east food from here but they are getting better at veggie and vegan options which does allow me to try the food !

Decent standard of Costa. Everything clean and quick but isn't as cosy as others as its a tight space

If they served beer I'd go more often

Visited many times but the last times I noticed that, I order decaf coffee with caramel they give me just coffee... People having reasons they drinking decaf coffee and these reasons must be respected... Especially when you asking them if is decaf and if it have caramel, which being payed extra

Enjoy coming here, Enjoy the vegan option of plant based sausages in a bap. Hope to see more varieties of vegan products in the future. Relaxed atmosphere.

Your typical COSTA, they make my favourite coffee as good as any other I've been too.

We had a lovely hot 🔥 Chocolate 🍫 drink, it was well made by the lovely staff. A Christmas 🤶 decoration in this Waterlooville site, must be because it is an American company. Humbugs lol. TTFN. Got a PSmart parking charge while I was sat in Costa.

It is a nice place to relax for coffee

It's clean and tidy, the food was very nice and very pleasant staff. I had to knock a star off as we were given dirty knives on our tray for our toasted sandwiches, but they were replaced when we asked for clean ones. However just a little bit of care before serving would have ensured an extra star.

OUTSTANDING in its field. Costa coffee in Wellington Way continually exceeds above all others. Jack the Manager has worked extremely hard to build a welcoming, hard-working team that provide excellent service EVERYTIME. He leads by example and is always dedicated to support his team. Great service and happy teamwork. We are always blown away by how efficient, lovely and engaging they all are. Tables are quickly cleared and cleaned. Queues are quickly served by the lovely young ladies who are always happy to help. Jack and his Team are the best Costa coffee Team without a doubt. Costa should be proud to have this fabulous team representing them. Other businesses could learn a great deal from the success of this Costa Team. Well done and thank you as always.

The staff are super friendly which is the reason why I come to this costa rather than the others in the area. I love coming here to get some work done. Very comfortable environment and always clean.

Waited 10 minutes then coffee and left Didn't want to interfere with the girl serving having a conversation with her friend

Great fast food a quality is excellent

Not very friendly I appreciate it was busy, but no hellos goodbyes young girl on till Amy I think her name was kept cuffing her nose on her sleeve , the till froze on my transaction creating queues things do happen, but no staff was apologetic to myself or customers , just kept taking in the orders for drinks. Not a good experience this time

Service is better food as always good

Best coffee, nice place to sit and relax

Food good as always ordered a latte and got a flat white

Been going to this Costa since it opened and the staff are amazing! The shop is clean and management are amazing too. Always happy to help! Five stars to all of you ❤️

Love a Costa, an this venue is one of the best there is.

Staff were great and helpful, usual high quality and service second to none

Amazing friendly staff!! Favorite place for a friendly catch up or working in peace

Brilliant spend too much time on there lol

Tables outside were left for a long time with debris and used cups etc , really need to service external tables as well as those in store

Kind staff and quick service. Special drinks are always lovely.

Lovely staff! Lovely Hot and cold drinks

Nice shop, friendly staff, good service. great coffee

A great place to let the kids let off their energy. Very clean place and friendly staff

I always think these places are expensive for what you get.

Staff are lovely here 😊 always welcoming and friendly. 👍

Nice coffee. Excellent service. The Manager remembered what drink we had from the day before. Well recommended

The staff in this Costa, like every Costa I've been to, are so friendly and helpful. The premises are clean and comfortable, and there is always a fantastic selection of light bites, cakes and pastries available as well as the usual drinks. I also really like the fact that you never feel like you're being rushed out the minute you finish what you've ordered, which is how I have felt in some other places!

Just had drinks. Friendly service. Lovely place to sit in and have a drink

Staff exceptionally friendly !!

Honestly this branch is soo good. The staff literally bend over backwards and nothing is too much trouble. Today I was having a really bad day, I took my 3 children in for a treat. My one year old kicked the table and knocked my drink flying I was mortified. Told the staff (I was on the verge of a cry) and they literally cleaned up told me not to worry then got me a new drink. Also before we sat down the lady moved the tables around so we could all sit together. Honestly Thanku so much! X

Just wanted a drink on a hot day. It's ok

Nice friendly staff way better than some Costa's different layout of seats now seams to be more space generally a good Costa's

I had a cortado it was tasteless.

Very nice place as always good coffee and very friendly staff

Lovely staff who know how to make a coffee

It's a Costa coffee, very small waiting area if you are taking away. Must be ok as always seems pretty busy

Always worth a visit. The best staff ever Just great

Lovely staff, great food, excellent service

Very friendly staff. Unfortunately didn't have the limited edition drink we wanted but chose an alternative.

The girls weren't as friendly as your other Costa in waterlooville they need to be more pleasant and attentive

Great coffee combined with great service

Rather crowded but staff very pleasant.

Una cafetería más de esta cadena. El ambiente es agradable e invita a quedarse un rato disfrutando de la consumición. Cuando estuvimos, no había ruido y se podía conversar sin problemas. El personal fue muy amable, nos atendieron muy bien.

Nice but alittle cramped and very busy but otherwise nice and still fantastic coffee and staff

Really helpful and friendly staff. Made the effort to bring my food over to the table for me when I was on my own with daughter

Nice evening with Costa coffee.

Great coffee only downside is the back ground noise of other costumers chit chat when trying to just relax ,(battery hens springs to mind )

Local Costa and it's brilliant 😊

A lovely clean well looked after cafe, with great staff.

Very noisy difficult to hear and understand the staff, coffee/chocolate very nice. Constructive criticism the staff could do with some customer service skills also a little bit rude and lack of manners.

Covid safe as far as I could tell. Queue was long but moved very quickly. Staff friendly and worked fast and efficiently. Loved the Christmas orange hot chocolate, thanks!

Great store, staff are always happy and cheerful, can get a bit busy around lunch times but generally queue moves quickly.

Great staff we are always made to feel welcome

All ways nice and friendly Know what my husband has as he is a regular

Costa coffee. What you'd expect really, no bells no whistles, just Costa coffee.

It was a delicious gingerbread latte but the rocky road wasn't too great but still enjoyable so I wouldn't recommend going there for the food but the drinks are amazing

Waterlooville costa by matalan .the staff are fabulous they are always welcoming and polite due to me being a regular bean they always know what I want and if not busy have it ready for me .....well worth a visit

Nice place to visit . It was buisy , but there lot,s of tables inside and outside . Normal coffees , teas and food avaliable . Staff very polite . There,s lots of shopping outlets to visit and parking is free .