Costa Coffee in Waverley

Very pleasant and attentive staff,very clean and good value for money.

Standard Costa food and drink. If you are traveling through the area it is a solid place to take a break.

Staff were in their mid twenties but behaved like moody teenagers; friendly to each other, blank faced and apathetic to customers.

I'm 68 and a pensioner. This is my local Costa, my favourite place for Large Americano and pâtisserie. I visit twice a week, every week. Wouldn't miss it. Staff know me and are really friendly. The place is clean and well managed. Superb ambiance. Nice background music, not too loud. I can stay there reading for ages. Would not go anywhere else.

I must say that a horrible service today from Costa Coffee haslemere I am an everyday costumer at this Coffee shop and today I was told that only cash payment because of the broken system they having with cards payments I even couldn't use my free Coffee beans and again is disappointed that they employ staff who they don't really respect the costumers like myself

As good as any Costa, always great selection of cakes and drinks available.

Nice place to grab a coffee which is consistent and nice to drink, but the place it really shines is their paninis. They are suprisingly good and always cheer me up.

Sat outside, nice place to watch the world go by whilst enjoying a coffee ☕ and a 🍰

Clean and tidy, unlike the Costa in Portsmouth

Food is always poor (it's Costa) but staff are friendly enough, it's okay.

Lovely place so and have a coffee

I came to Costa about two and a half weeks ago and was told that their ice machine was broken. I was not very frustrated at this point in time. However, I went back today only to find out that their ice machine I still broken, even after over two weeks. On top of that, whilst waiting to be served, one of the employees stopped to have a conversation with another worker. Ridiculous.

They are good for the Costa in the area. They now have the Click and Collect, which I prefer to use. It helps me facilitate my antisocial nature.

Met with friend for coffee lovely staff quick service

Just popped in for a coffee and toasties. All fine

Lovely shop, clean, bright and airy. Not very busy even though it was lunchtime Just as well really as barista was rather slow Having said that coffee was made to my taste

Love this Costa been using it for several years

Hey don’t bother! So, on Google and on the door of the establishment, it says the closing time is a 6 Monday-Friday. Three times now, I’ve gone on a week day at 5 thinking I’ll be fine I’ve got an hour till closing. But no I’m rudely grunted at by the server “I’m we are closed because I’m cleaning” even though people are still eating and drinking at the tables within the shop. So unless you go in at the morning when they first open, don’t expect them to be open because apparently they can make up the closing times! And I’ve been there before, when they were short of staff, and they have put a message on the door so I understand why they’d shut earlier. But recently, no note on they door, just a rude server telling my I can’t order because there closing even though its 17:09. Staff and vibe there is very awkward and the tables are extremely sticky and disgusting. Honestly you want a good Costa experience go to petersfield costa please !

Staff are always nice, could do with a refurb though

Would love to give it 5 but the price is strange

Costa is my regular place and this is the nearest to our place. Love the people and its never crowded. Coffee made how I love it.

Two very happy young girls working there good seivce

Lovely shop, pleasant staff, minimal outdoor seating but plenty of inside space

Fantastic quality and service as always

Always friendly and can't do enough to help accommodate you. The baristas know how to make the perfect coffee, which isn't the case in every Costa branch. COVID safety procedures are in place, too.

Great coffee and other treats there nicely priced and great customer service

Sometimes plenty of empty tables to sit down, but you can't as they are dirty and nobody ever trying to clean them...😔

The staff were friendly. It looked like they were following covid guidelines well. I've been nervous about going out much but I felt quite safe there. Good coffee and cake.

I like Costa coffee because it one of the best also thy are still distanceing and the staff are helpful

Tried a honeycomb latte, very nice.

Nice costa lots off room between tables

Delicious food and fast service but do forget some foods you ordered

Nice staff good coffee and comfortable.

Not good no soya milk had to go to another shop and there is a supermarket across road where they could have purchased some

Très bon accueil et produits très bon

Staff are friendly and make consistently good coffees here. There is a variety of seating, including outside, and several toilets.

This place has great coffee selection, the flat white is the best! The service is really good and the pastries are such a treat. This location is easy to find, it caters for a quick lunch as well. I will come back again!

Not enough staff to keep the tables clean. This is the same for all Costa Coffee houses. . Every coffee house we have been in is exactly the same......dirty tables and chairs!

It's a Costa. It's the same as all the others. Sack the manager if it isn't. Good for knowing what you'll get. Bad for variety and a certain kind of genuine welcome that only a good independent coffee shop will offer.

Found the chap serving to be very over familiar and inappropriate. When it came to paying for two coffees and two crossants he said £21 which was obviously wrong amount but said as a joke and even when questioned he still quoted wrong price not very funny. Will think twice about visiting haslemere costs if he's in there. Coffee was nice but spoilt by him

I do not find this one of the better costas, it's not very well kept, and drinks do not come all that hot. On the plus side staff always seem friendly and happy to be working

Lovely coffee. Nice staff and clean premise's.

The only thing that could separate this apart from any other Costa Coffee shops is the service and cleanliness. Both of which are pretty good. I think at times the outside tables need a bit more attention than they get, but overall this is a good place to come. With several coffee shops right next to each other I prefer the coffee at Costa. The environment is nice but all Costa's have the same general look and feel, so if you like that then you can't go wrong with this one!

Pretty good Up to the usual standard Delightful staff

Yep, it's a Costa ! However why do they insist on serving a half pint latte in a tall fluted inherently unstable glass that you can't even get your finger through the handle to stabilise - what's wrong with a mug ?!

Standard Costa but a decent setting. Quiet and calming atmos.😊

Lovely coffee. Nice comfy seating area. Friendly staff

Staff are lovely and coffee is always good. Comfortable and clean always consistent in standard. Recommended.

Good size light and clean unit offering standard fare and prices with two loo's that don't open directly from the cafe. Pleasant staff.

Poor service. Cups and cutlery dirty.

Popped in for a quick coffee and the service was fast and friendly. The place was clean with plenty of seating

Wonderful staff and amazing coffee!!!

Always a friendly place to go for a lunch break. Great staff and great service.

Nice Staff, really kind and Friendly

Polite funny staff. Good coffeee

Flat white coffee is one of the very best for me. Visiting Costa for the last 10yrs everytime I am in England.

Great store with costa quality products. Tables could do with a clean.

Standard coffee shop, decent coffee but very slow service.

Best costa by far. Drinks always perfectly made and service is spot on. Not to single anyone out but we were served by a lady called Kim who is truly an asset to Costa!

Always quick service and staff are friendly.

Just like every other Costa. Clean, tidy, friendly staff.

Nice way to start the weekend on a Saturday morning

Nicely placed in the town. Best Machiatto, made with great care.

Nice coffee .shame it's always Luke warm have to complain just to get a hot one every time even when you request a hot coffee or tea

Love the staff so friendly & so quick Alex charlie & lily are extremely good at there job Coffee always great new refurb fantastic except they haven't put in a new coffee machine really spoils it shame

Really friendly staff who take time to ask about your day. Busy but efficient. Better value than the other coffee shops nearby with great tasty range of drinks.

Great coffee, better, cheaper than Starbucks. Friendly and fast service. However. It is run by young people with very poor attitudes, its always dirty, many smokers (most of them staff) outside, for some reason always crammed. Costa does not belong in this small town, it is choking other independent coffee shops (Darnleys and Barista). In those places the food is made to order or sourced locally and Baristas is much cleaner and the staff's attitude is much better. It deserves to have more customers than the reitred. I feel ashamed to have given hundreds of pounds to that Costas over the years.