Based on 533 opinions finded in 2 websites
Based on 533 opinions finded in 2 websites
Nº 146 in 237 in Torridge
Nº 35 of 49 Other cuisines in Torridge
Opinions
Bright, warm, cheerful friendly
Jim Hardy . 2024-10-22
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Really lovely visit....had vouchers to use and the ladies helped me sort those out. Not too busy but lovely atmosphere with people chatting....very friendly place. Xxx
Wendi Tarling . 2024-10-19
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Usual quality of coffee. Inside was very noisy
Peter Claridge . 2024-10-18
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Excellent coffee and snack, was served by a very polite member of staff, with a lovely smile, absolutely 5 star service. Will definitely be returning
Kaye C . 2024-09-01
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Coffee and cake were as expected in a Costa. Could do with clearing and cleaning tables a bit more often, especially when there seemed to be plenty of staff standing around chatting. Not the best experience
Vicki Woodward . 2024-08-08
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Camt really say much about this Costa is Costa, it's hot or cold drinks, and cakes Tec, I like the Mac and cheese bit i do think they are over priced with their cake slices etc, the toasties are normally soggy and cooked on one side even when you ask for it to be cooked on both sides, I'm not a Costa fan? Sorry Costa
Dawn Hutton-Rowe . 2024-08-04
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The staff were friendly and attentive, made my drink to takeaway, Counter was clean and tidy,
Philip Peard . 2024-05-07
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The staff were extremely friendly & helpful . The service was top notch . Well done !!
Paul Kieft . 2024-05-04
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One of the friendlyCosta’s I’ve been in…and they’re usually great….service was to notch…I’ve sat and watched the staff give each and every customer excellent and individual service with a smile on their faces and extremely helpful 😀😀
Penny Kieft . 2024-05-04
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Can't comment on the food as we didn't eat here. Staff are really friendly and helpful
Alison Isaacson . 2024-04-03
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Lovely coffee, nice cake and friendly staff.
Georgina Hemmings . 2024-03-21
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Always really friendly and lovely.
Bryony Peachey . 2024-02-05
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Great place to meet friends a day catch up. All the staff here go the extra mile and are friendly and approachable.
Tony Howe . 2024-01-27
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Called in for a coffee and a BLT sandwich as there was not a lit of choice left in the cabinet. The sandwich was dated for that day however, the bread was very dry and the sandwich bland. The bacon had no flavour and could have done with more mayonnaise. Not up to the usual Costa standards.
Gillian Dennis . 2023-12-30
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I enjoyed my coffee and snack. I just feel the place is very dark and would benefit from better lighting and brighter decor.
Julia Croucher . 2023-11-04
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Happy staff, polite service, clean and tidy tables.
Grandad Oldman . 2023-10-24
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The new maple Hazel frappe is gorgeous and it will be the only drink that I order while it remains available.
Darren Harley . 2023-09-17
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This Costa is absolutely fantastic the staff are Epic especially Lydia she is super friendly extremely knowledgeable re her job all the customers love Lydia she always engages in conversation whilst serving them Nothing is too much trouble A credit to your company
Helen Dean . 2023-09-14
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Does what it says on the can, same as all costa voffees everywhere
Paul Passmore . 2023-09-10
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Very friendly & welcoming staff!
Mark Matthews . 2023-09-09
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Long queue , 2 girls working hard to get orders out . Need more staff at busy times .
woodster4 . 2023-08-27
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Great coffee as always & the staff are super friendly.
Antony Clark . 2023-07-20
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We arrived at ordered 3 coffees - one small latte, one medium vanilla latte and a medium soya latte. We ordered with a member of staff called Chloe according to her name badge. Chloe then repeated the order to her poor colleague who made the drinks Chloe had told her, however Chloe had told her the wrong order. Chloe had also missed a cake off the order neither of these things where an issue and we asked if we could have the other cake we paid and asked for a takeaway bag to be told by Chloe we should have asked for a takeaway bag before we ordered the cake. It felt very condescending and childish. Chloe then proceeded to berate the other member of staff for making the coffees wrong despite this being what Chloe asked for. We felt truly sorry for the other member of staff. As we we’re about to leave I asked for a takeaway cup as one of the members of our party didn’t finish their drink to be quizzed by Chloe on what drink of ordered and when before I was given a takeaway cup.
Eee . 2023-07-13
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Atlantic village costa 5⭐ service from chloe. Very friendly with great food 😋
Julie Condron . 2023-07-09
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It's a coffee shop, fun fact - Costa Coffee offers a higher caffeine count per cup than Starbucks Pret and Nero coffee, so if you need a hit - Costa is the place to go.
Robert Sunny Porter . 2023-07-04
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Popped in for a coffee before shopping. The staff were pleasant and helpful. Coffee was what you expect from Costa. The lighting was dimmer the further into the cafe you went, not inviting at all so we ended up sitting by the window. The decor is showing signs of age with wear and tear on some of the chairs and fittings. If it wasn't a Costa I think people would go elsewhere, having said that, don't take your paying customers for granted. Could do a lot better.
Nick Greaves . 2023-06-09
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Great visit. Had some hot food and it was very nice. Food and drink was good and the service was excellent. All in all a great visit.
Karl N . 2023-05-31
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Apparently it's more important to empty the bins before serving anyone. Also, everywhere we tried to sit was either blocked off with chairs, or we were told "you can't sit there, we're cleaning". This was 2 hours before closing, but they acted like we'd arrived 2 minutes before closing. Such a poor experience, won't bother again and that way they can keep it pristine and clean without the inconvenience of customers.
Jenny S . 2023-05-04
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Its ok overpriced! Toilet are aporeling needs a good clean.
keith hands . 2023-04-10
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Costa in the Atlantic Village is staffed well, service and coffee excellent. The store is looking a little tired compared to some .
Simon Hodge . 2023-03-15
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Very nice staff,lovely and warm. So had a lovely hot chocolate and toastie with my sister.
Sue Payne . 2023-03-01
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Exactly what one expects from Costa Coffee.
Malcolm Coppard . 2023-02-28
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Brilliant coffee and amazing staff.
Erin Dyer Saxon . 2023-02-19
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The best Carrot cake I’ve tasted. The service was very good.
Clare Dyer . 2023-01-20
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Nice coffee, but like all Costas expensive.
mike poulter . 2022-10-18
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Awful! The tables are old and scruffy. The seating is dirty, stained and worn. General air of decay. The whole place needs a complete renewal. Coffee and hot chocolate were mediocre, the cake was pale and under baked. Only went there because the nice place opposite was closed.
William P . 2022-10-04
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Always a pleasure to drop in for a Costa when you are in the shopping centre, polite, friendly staff and of course, great coffee!
Allan Benson . 2022-09-16
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very nice drinks nice courtyard .I loved it
Lorna Wilson . 2022-08-15
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They had ran out of a lot of cold drink stuff but staff were very nice even though they had to deal with a young lad causing hassle.
Ian Robinson . 2022-08-14
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Great service, friendly staff and lovely coffee.
Chris Neill . 2022-07-19
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Shouldn’t have got rid of frostinos
Chris Jean . 2022-06-24
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We are so glad we found the Costa Coffee in Bideford. The staff are beyond friendly, helpful & kind to us & others we see on our frequent visits. Hot, well made drinks & always served with a smile. Katie & Kat are two of the best retail staff I have encountered. I hope the mangement team are grateful & acknowledge their hard work.
Tracey R . 2022-04-17
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Food and drink were good as always, to Costa standards. However, on a quiet afternoon, you’d expect the tables to be cleaned. Instead at 1/2pm in the afternoon the only meme bet of staff really working was Emma. The other 2 were stood behind the counter faffing, making themselves drinks and on their phones! Emma was running about like a headless chicken but the other 2 let her down.
Stephanie West . 2022-03-25
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Another 11sies at costa - cinnamon bun was good!
Carol Moulton . 2022-02-05
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Fabulous coffee and lunch snacks, with super service too.
Keith Hutchins . 2022-02-02
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Nice and clean. Good food as normal Costas. Friendly and efficient staff. More comfortable seats would be good.
Steve C . 2022-01-20
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Couldn't be bothered to have seating. Suffice to say that the far superior cafe opposite does. One Costa to avoid.
Gentle Giant . 2021-09-14
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It was a dull morning so visited the shops and called here for a drink and t cake. Was very quiet and we decided to drink inside. The drinks and t cakes were the nice as usual. place was clean, staff were very friendly
adyval . 2021-06-26
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Visited this today and extremely disappointed. The staff were rude and patronising as we tried to check in using the NHS app. God forbid anyone worse than us in technology! These girls really put me off visiting again!
Sharleth40 . 2021-05-15
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Usual costa site, clean and tidy place, we sat outside which is under cover. Friendly staff, good service. Nice and close to the shopping area.
441michaeli . 2020-09-26
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Went for breakfast with granddaughter lovely clean tables nice hot coffee and hot chocolate plenty of space and good social distance friendly staff
tazmillie26 . 2020-08-24
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Nice clean and available tables. Usual choice of pastries and Christmas drinks but no New York cheesecake, which is my current favourite
helen b . 2019-11-07
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As we had not been to Atlantic Village for years, we decided to pay a Visit... We wish we had NOT bothered... The Shopping Complex is Extremely 'Tired'... No Big Names here!!!! After a walk aroind we decided to have a Coffee.... 'COSTA'.... Extremely Overpriced and Definitely Overated... The Staff had a 'Couldn't Care Less' attitude and the Coffee was One of the Worst I have ever had... Weak and Warm!!!! This Costa is 'Very Tired' and needs Attention as does the Staff Training.... Go to The Cornish Pasty Shop/Cafe opposite... Much Much Better.... I would NOT advise anyone to go to this COSTA!!!!
Chris G . 2019-10-31
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Visited today 7th September with my daughter, had a cappuccino with a goats cheese and sweet pepper toast. Very tasty, my daughter had hot chocolate and chicken salad wrap. Staff attentive and very nice offered to carry my sandwich for me as we was sitting outside. I declined but I thought he was very thoughtful
830anitat . 2019-09-07
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Went to meet a friend for coffee was left waiting for my coffee has staff was talking to each other and did not feel that the staff was not all that friendly.the store was clean and the coffee was ok but staff needs to be for aware on customer service.
Jarvis11 . 2019-06-10
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Visited this site while shopping at Atlantic Village, nice size Costa, outside seating as well, clean, tidy and friendly staff, usually Costa Coffee, but nice bright, airy atmosphere, clean toilets.
441michaeli . 2019-05-26
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There isn't a great deal worth going to Atlantic Village shopping centre any more now that M&S outlet and other shops have gone but the Costa cafe is still turning out decent coffee with good service. Well worth a visit if you are passing.
dyneyboy . 2019-05-12
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A short review as really nothing much to add. Nothing out of the Costa ordinary. Expensive food, good coffee, typical Costa decor. Friendly staff though who managed to clear the tables pretty pronto (which is unusual!), so a nice bonus. Better than the place the other side of the courtyard, despite the food prices (in both places)......
StevieS1963 . 2018-12-27
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This Costa is very big, with lots of space for my disabled parents to get around. A lovely cup of coffee, and a good selection of cakes, sandwiches and other foods. The noise level was good compared to other Costa Coffee shops, and an experience I will definitely repeat. The fact that you are also surrounded by discount shops in a small outlet village, makes this a lovely afternoon out.
Suzanne C . 2018-12-03
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We visited here for coffee just before it was closing but we were still met by friendly staff. Had two Christmas special coffees that were delicious. Nothing to eat on this occasion but they had a lovely assortment as always. Worth a visit.
Ann H . 2018-11-06
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always pay a visit here when visiting Atlantic Village - plenty of seating but can get busy at lunchtimes. Friendly staff
22Linda . 2018-11-04
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We always order the largest latte from Costa, it's not the strongest but tastes good and is very large. Great surroundings and relaxing, spoilt by a customer who thought that their child playing ball against the glass doors was acceptable, neither staff or the parent said anything! Not really the fault of costa, just a sign of how disrespectful people are becoming. Will visit again
idcus . 2018-09-04
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Stopped here for drinks. we like costa and the coffee was ok. Was very quiet, Staff were a bit quiet and looked fed up. Toilet was a bit smelly. Plenty of seating inside and out
adyval . 2018-08-30
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Visited Costa at Atlantic Village today. Usual fair on sale. Nice atmosphere and toilet was clean and tidy. If you like Costa and your at Atlantic Village it's worth a visit.
Karl N . 2018-04-07
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Staying locally at the Premier inn we used Costa Coffee for our breakfast and can recommend the Almond Croissants to go with your coffee.The staff were friendly and although there could be a queue we hardly had to wait to be served as the Barista was very efficient.
Terry A . 2018-02-27
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On arrival at Atlantic Village we came across this Costa and went in. There was plenty of seating and the staff were friendly.
AngieP49 . 2018-01-04
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Stopped off for a coffee one weekend morning, and planned to stay for an hour to get some work done. Staff were welcoming but not great at dealing with questions (I asked about product pricing). Food could have been hotter (panini). Good range of sandwiches and paninis. Had a festive mint hot chocolate which was delicious and perfect for the cold afternoon I visited. WiFi was patchy and not that useful for working. Managed to get a table to sit in, however some tables are on top of each other. Could imagine this would be annoying with two separate conversations going on next to one another. Not as cosy as some Costa outlets.
1992Andy . 2017-12-10
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Called in here for a quick coffee. What can I say, Costa is Costa. there's little difference no matter where you go. the only real difference is the cleanliness & staff. Here it was average. I did notice that there were tables that needed clearing when I walked in & despite only having a handful of customers, the tables still needed clearing when I left. The staff seemed more interested in talking than clearing.
Lee H . 2017-12-05
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Coffee great as with any Costa outlet. Plenty of seating and good atmosphere. Service good was good with good array of cakes and pastries.
chrish19502015 . 2017-11-06
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We had lunch which consisted of two cheese and tomato toasties, and washed down with a latte and a Cortado. Great food and coffee which we have come to expect from Costa outlets. The staff were good and there was a good atmosphere in the place
Robert G . 2017-10-09
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Visited Costa today whilst meeting family, service was at best poor and pathetically slow. The dado rails by the seating area were thick with dust, this place needs a good clean. If the eating area is this poor what is the preparation area like?
Tracie B . 2017-07-29
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Muy bien ubicado en la parte trasera del Atlántico Village, un buen lugar de tamaño medio con todas las cosas que esperas de fiable Costa incluyendo un café decente.
JohneMK . 2017-06-25
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Our visit was to meet up with friends. The service was prompt and a the coffee/tea/hot chocolate/latte were nice. Centrally located within Atlantic Village.
suegJ4265GV . 2017-06-03
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Con frecuencia mi amigo en este sitio cuando tenemos un café antes de mirar a las tiendas. Es acogedor y me encanta la zona de asientos. La selección de pasteles también son estupendas y el personal muy agradable y amable.
WorldTravellers021 . 2017-05-07
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Sucursal de tamaño decente y justo detrás del pueblo Atlántico viene muy bien después de vagar alrededor un poco. Todos los cafés, comida, pasteles y encontramos el personal bastante sociable, servicial, amable, tiene un ambiente sociable semi-con una decoración relajante no está mal
JohneMK . 2017-04-25
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Same as most Costa's but service was good and quick outdoor tables and chairs plenty of room. Would use again friendly helpful staff.
Dawn H . 2017-03-28
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Always friendly, quick service, and good coffee and snacks. Baristas often offer to carry trays when I'm here with my toddler who has disabilities.
BeckieCP . 2017-03-19
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4 staff working today and none of them seem to know what day it is let alone how to pour a coffee. My wife had her hot chocolate slammed down on the desk spilling it all over the saucer and didn't get the marshmallows she paid extra for. The manager just brushed it off and said 'oh well be happy it's christmas'!I would be happy if we'd simply got the drinks we'd paid for!Bad attitude from the manager has clearly allowed the staff to think they can do the same.
Robbie_D26 . 2016-12-26
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Stopped in for a quick coffee but stayed for an extra cup along with a slice of their delicious cake, so many to choose from. Sat outside in the sunshine, could have been a spring day instead of December 1st. Very pleasant place to relax and just people watch.
Patricia M . 2016-12-03
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Super coffee, snacks and small bitesVery comfortable surroundings. Temperature right to enable coats to be removed
Christine R . 2016-11-25
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Visited this lots of times during our holiday. Always very friendly staff and easily accessible on route to some of the many attractions near by!
lodgielodge2 . 2016-11-22
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Lovely costa with friendly staff .. all the usual coffee blends on sale with plenty of lovely cakes to choose from 5⭐️⭐️⭐️⭐️⭐️
Brett-lara S . 2016-10-25
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Ordered a cappuccino and a black coffee. The assistant asked if I would like a smoother coffee. It was most enjoyable. Location is clean and there was plenty of staff on duty.
wendyheelis . 2016-09-13
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Like all Costa Coffee shops - Good Coffee, bit over priced, but so are all the other branded coffee shops. nice place to have coffee. but real complaint about Costa coffee shops are they dont have enough Staff to deal with the demand, leaving so many tables with dirty stuff on them for ages and ages. The staff seam to not worry about clearing them.The sandwiches are really not worth the money, over priced and so are the cakes over priced. But must say the cakes are quite nice. better the the sandwiches. i do Visit Costa quite a lot, but only for coffee, Not Sandwiches, and sometimes the odd cake.
Petermanning . 2016-08-21
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Called into this Costa on a visit to Atlantic Village.Despite this being a good sized Costa with a large outside seating area, there was only two staff behind the counter and no other staff seemed to be working.The two staff that were working were courteous, polite and efficient.I ordered two toasted sandwiches, coffee and tea.When the sandwiches arrived, one was hot, the other was lukewarm.Considering that they were fairly quiet when we arrived, this was clearly not acceptable.Bearing in mind the location, this Costa should really be offering top quality service.Tables were left not cleared and the most important thing that the staff seemed to be discussing was in which order they were going to take their lunch breaks.
David R . 2016-07-15
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visited here with friends and was very disappointed at this Costa as it was far from the usual Costa standard. Service not good, expensive for what you got and far from attractive or clean
Judy R . 2016-07-07
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This establishment has plenty of seating and is an ideal place to meet before, during or after shopping.
Linda R . 2016-07-01
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This is by far the best Costa cafe that I have visited. The staff are friendly, courteous and helpful, the place is spotless and the toilets are always clean. There is a spacious outside area. Tables are cleared promptly. The high standard has been maintained consistently over the year that I have been going there.
Carol T . 2016-06-12
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Costa coffee is Costa coffee, however it is the way it is served, the cleanliness of the establishment and the quality of the staff that counts. This branch has it all. Always a welcoming smile when we visit and it does not matter how long the gaps between visits, we are always welcomed as regulars and most of the staff even remember our regular orders. The restaurant is always clean and the food on display well presented. Worth a visit if you are going to Atlantic Village. The only criticism is the new furniture. Who bought the chairs? Too uncomfortable but maybe that is the point to stop lingerers?
dyneyboy . 2016-05-04
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Ordered a skinny hot chocolate, staff tried to serve a normal hot chocolate, i wonder how often this happens due to staff not listening to their customers.
tonye8011 . 2016-05-02
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Espresso isn't the best in the world, but in England is difficult to find a good single espresso, but cake and the others things are good.
Chicco M . 2016-04-22
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good coffee and always the same at any of the cafes over the country.....snacks are always fresh because it is so busy ...so never feel like you are eating yesterdays treats..would recommend
carol w . 2016-04-18
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Good coffee, friendly, free wifi. Was busy but expected on a wet Sunday morning, good place to take a rest from shopping.
sarahj_okeefe . 2016-04-09
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Don't expect anything else other than Costa coffee. Because that's what is it. Staff are generally friendly. I personally prefer my coffee non-chained.
CyuutBen . 2016-04-05
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Often pop in here after being loaded down with shopping. Good seating area and choices of beverages and snacks. Staff very nice and the whole place has a nice ambience.
WorldTravellers021 . 2016-03-28
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Been going here since it opened , had many a change of management and team, but must say current team best yet! Really helpful and nothing too much trouble for any one of them.
Dave S . 2015-12-11
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The staff were friendly and the drinks served were what tou expect from a Costa. I have visited far worst Costas'
HAPPYHIKER27 . 2015-10-30
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Not one for chain premises but I've visited here as gf enjoys the coffee and to be honest the coffee was nice and a little slice of cake to aid the shopping
c n . 2015-09-15
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The service may be a little slow but the wait is worthwhile. Our barista was friendly and chatty and made the best coffees we have had in any Costa coffee shop and I am a regular customer of their places. The place was clean, tidy and a Godsend to this location.
Julie B . 2015-09-09
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During my last visit a few days ago this coffee shop was not very busy at about 10.00am and so there was ample room to sit in comfort. I need a mobility scooter and was able to easily take the scooter inside. The service was excellent, and the coffee and toast was good. It was becoming much busier by the time we left but there was no threat of becoming overcrowded and in good weather there is plenty of outside seating.
COLIN T . 2015-09-04
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