Costa Coffee in Telford and Wrekin

Nice feeling to the store, quick service, a bit busy friendly environment.

Was nice was there with my daughter was pleasant

Standard Costa experience. Some tables needed cleaning. A little cold. Great service.

A very good Costa, very clean and as it's new, it's in very clean and bright condition. Staff are very friendly and helpful Love to come here with my wife and my dog as it's dog friendly.

Fabulous Costa - one of the better ones. Super waitress who explained all the breakfast deals to us to get the best offer. Very clean and smart inside with plenty of room for my wife's wheelchair - and there was an accessible toilet. Plenty of parking.

Lovely,friendly and experienced staff. A very clean,tidy relaxed atmosphere to enjoy your Coffee

Very poor service, staff talking and not dealing with serving customers and not clearing tables, floor very grubby with food paper left everywhere.

Staff always very polite and friendly. I usually have a large cappuccino with an extra shot because I enjoy real coffee.

Walked past it. If I want a coffee, I'll make one at home. I'm buggered if I'm paying their prices

Great food, fantastic service from the staff, oh yeah they've also got great coffee too.

Not one of the better Costa Coffees I have been to. We found the cafe to be unkempt, the floor needed a good clean, and the chairs were covered in dirty finger marks. The only good things were the coffee and the friendliness of the server.

Drink was accurate. Service was efficient.

Had a couple of coffees to take out. Staff were lovely and friendly and the coffees were nice and hot.

Always great service, staff are friendly and always welcoming. Wide range to choose from.

Quick service...ordered a Hot chocolate and an Americano

Just your average chain coffee shop but at least they pay their taxes and have more caffeine in their coffee than others. That's why I chose Costa.

Need more staff! Always friendly in this Costa but eed more staff or a loading trolley so customers can clear their trays.

Love Costa at Little too much ☕ staff at Wellington retail pk are the best we've come across

Staff are really nice and always great service. 👍

Think the name tag was Jag but she was absolutely lovely, super friendly and the best customer service

A good place to meet for a quiet chat 👍🗣️ friendly staff

over priced underwhelming disappointing

Nice Costa store, good food and drinks, staff are friendly, sometimes little slow on service but good all round..

Leigh and Dee what an awful combination. Rude with no customer service skills. Come on Costa they need re training.

This is one of the better Costa's in the area .On Wrekin Retail Park

when we came in at 6:30, we were abruptly told by ‘dee’ that they closed at 7. she then took my brothers order of a ‘mango berry bubble tea’and we asked what it was as he is lactose intolerant and had never tried this before. we were told it was a ‘fruity tea drink with bubbles in’. we noticed she was pouring milk in, so asked if we could have it lactose free as we were unaware, and she promptly threw the drink at the sink and muttered words under her breath, proceeding to mimic ‘am i allowed to put milk in this one’

Lack of toilet roll ruined experience lol would of been a 5 star else.

Nice atmosphere on a busy retail park. Nice mixture of inside and outside parking. Not as many cake and pastry options as other sites

Best coffee in Midlands, even better than other costa coffee outlets and high-street coffee brands. God knows from where they get their coffee beans.

Very disappointed that a member of staff felt the need to get bolshy when my elderly mother enquired if she'd remembered her toasty. "It needs time to cook, I haven't got a magic wand!" No need for it and not what we'd expect from Costa.

Lady all by herself was very quick

This Costa Coffee Shop is the cleanest👌,best staff 👌 👌will be back soon ☕️

Came in at 8.30am as google maps said they were open. There was a girl behind the bar who saw me standing outside, but haven't even acknowledged me or said they're not open yet, just looked at me a few times and walked into the BOH....

Huge thankyou to the two staff on this morning 25/1/23 at around 10am, I'd made my order, my drinks are made and I'd realised I'd lost my card between the shop I'd just left and getting to Costa, they were very helpful and I tracked back to find it in the middle of the road and had fresh drinks made on my return! Thankyou for your patience!

One of the better Costas out there - the barista this morning (15 Jan) was one of the best, efficient and courteous I’ve seen…

Needs more choice of hot food coffee still the best

Good customer service and nice drinks 😁

Fast service lovely coffee and hot chocolate

Great place, love the coffees, good access for disabled.

Always good coffee. Mince pies at 2.50 a bit high . Shame to et its self down .

Jason made my visit here a great experience, he's very well mannered and makes the perfect Costa drinks. All the staff here are very nice. Thank you

Lovely place and I love that they are a 0 waste shop too. There are always lots of people in there chatting and there's a lovely atmosphere. Service is quick and staff are kind and quick to serve customers. Drinks are warm and tasty and the shop is always clean :)

Good coffee. Expensive cakes. Clean warm.

Always fast, remember my order and are very friendly staff

Warm welcome from friendly, helpful staff. Great coffee as ways

As a support worker, I visit every week. An ideal place to relax & have good coffee

Nice to sit in the window with a nice coffee and watch the lovely market town go by. Great staff, highly recommended

Probably one of the nicest Costa coffee I've been to, clean ,friendly staff and a good selection of food.

Large eating and drinking area, clean, friendly staff

Usual lovely Hot Chocolate as usual. Good quality.

Friendly staff good coffee / good food loving the hot cross bun hot chocolate 😃

Made Very welcome excellent experience

Nice coffee, not much in the way of cakes though, bit disappointing 😕

visited drive through and very quick and friendly service. Decent cup of coffee as you would expect from costa

Latte wasn't very hot. Cafe needs a coat of paint to freshen it up

Typical Costa good service clean and tidy location plenty of parking

Always great, coffee is lovely, only problem i have is they never give you simmed milk when you ask for it, they get it right on the reciept but people serving never look properly and its the same in all costas

Opens at 9 am on Sunday so best to get there before the shops open. Maple Bacon and Brie panni was a great breakfast. It's busy and the staff are helpful. Using a refillable cup doubles your points. It's the first carbon neutral Costa in the UK 😃

Love a costa in a relaxing friendly environment.

Needs a refresh.Bit scruffy looking

Liked the fact that the distinctive curved roof is covered in solar PV. Otherwise an advice average Costa outlet

Staff are friendly. Store is clean. Nice atmosphere ☆☆☆☆☆

Clean and modern. Decent service. Nice drinks.

No decaff coffee in coffee shop

Quote expensive but we'll run independent cafe with a wonderful team of friendly staff, especially Joe xx

Staff friendly, quick and a lovely cup of coffee.

Very friendly staff and a good oat latte was tasty

The staff are a lively lovely bunch special shout out to Lucy,Dion,Jason, Petra,Ben,Katie,Ellis, Lois & Lenny

Coffee was good and fast service. Enjoyed it!

Very friendly staff, quick & efficient service. All Covid protocols adhered to.

Friendly quick service, good food and coffee

Really nice flat white and staff all friendly. And busy too

A great place to chill out with a frostino. Expertly prepared by out Barista.

Staff are always friendly and the coffee is always good

Love Costa Coffee cakes are lovely ☕

I like coffee. I don't much like the prices!

Love Costa. Always get good coffees from here. The only negative I have found is that during lockdown the signage for their opening times have been incorrect. On both Google and their own signage it notes they close at 7pm, but twice this month I have gone to get coffee just after 5pm but it is closed. I understand it's difficult with the lockdowns to keep up accurate information, but still it's a little inconvenient to go there when it is listed as open only to realise you've wasted your time and that they are actually closed. Hope they try and improve the accuracy of their opening times soon.

Ignorant staff visited this store Tuesday 12 jan at around 5pm the two people working completely ig ignored me. Felt like they were Ignorant will be lodging a complaint against them soon

I asked for a salted caramel latte and the girl serving made me a iced salted caramel latte to which I politely asked her to change as I specifically requested a hot salted caramel latte, she used no manners what so ever. Clearly having a bad day and didn’t want to be at work. However, Ben changed my drink with manners and a smile which cost absolutely nothing. Great customer service from Ben.

Fast delivery and quality coffee as always. Costa just has the edge over other drive thrus

Ordered take out on the app given lockdown to collect whilst we were outside and our drinks were ready in no time. After eight hot chocolate delicious

Excellent as usual friendly staff unlike Kidderminster x

As you would expect, clean tidy efficient and covid friendly, and they can make coffee faster than the one at Southwater 😏

Environmental ethos with good coffee👌

Disappointing, wrong closing times on Google, please correct as completely wasted journey!!!

Clean shop. Staff friendly. Made good coffee.

Lovely coffee but been to different one but beautiful coffees and food very nice place

Visited Costa at Wellington retail park, asked for 2 lattes, took them to the table and they where lukewarm took them back told the lady she then put hot water in them, I thought lattes where made with hot milky milk not hot water to make both lattes taste disgusting.

Some of the best coffee around and in lovely surroundins

I go there every morning so very gd

Hot chocolate and chocolate muffin. Great as usual.

Absolutely delicious coffee and drinks very good and friendly service. Good food, too. Well worth a visit

The drink was ok but i paid a premium to sit in, i had to rush off and asked them to put my drink in a to go cup and was charged for the cup, to make matters worse i had no cash on me and they actually charged it to my debit card. It was only 10p but on principal i shall not go in again.

Waited 15 minutes after being served asked then they said they never knew I had ordered.

Food and drink were as Costa. Short staffed during the busiest time, but they were still polite and offered to bring food across to us despite this. Good service, possibly poor management if this was not due to sickness.

I like a cuppa here but find cups very heavy

Atmosphere was pleasant, not too noisy. The service was efficient and the coffee was up to expectation. Inside the premises it is generally clean although immediately outside there is too much wind-blown detritus about, so not especially welcoming. Tucked away in the corner of the car park is not the best position on the retail park - but they can’t do much about that.

Great coffee, good atmosphere - only let down by poor "soft" seating...

Nice and pleasant staff can get crowded

7.a.m Monday great cup of cofffee to start the day .