Based on 692 opinions finded in 2 websites
Based on 692 opinions finded in 2 websites
Nº 307 in 432 in South Ayrshire
Nº 56 of 75 Other cuisines in South Ayrshire
Opinions
Hi I was in. The boys toilet it was disgusting I was angry at the mess I was appalled that it wasn't clean and the disabled toilet was out of order I won't be back in to use your toilet
John F . 2024-04-19
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Had amazing customer service today from the team at Costa Heathfield,Ayr. It was so busy it was almost queued out the door but the team were still very friendly, helpful and provided excellent service.
Katrina Mackay . 2024-01-05
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Prestwick is one of my favourite stores as it's nice and quiet which I love as I enjoy reading,Lawrence and his staff are so friendly
pikricky . 2023-12-13
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Great little Costa, always busy and a good atmosphere. Good selection of cakes and the new festive choces are decent...roasted Hazelnut latte is must. Parking is plentiful. Can be busy and seating limited when it is.
Kenny Stewart . 2023-11-23
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When they get the automatic door fixed for wheelchair users it will be 5 star all round
Richard Cook . 2023-11-11
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Disappointed to arrive at 18.55 for a quick cuppa to discover already closed despite a closing time of 7pm ?
Catherine Davidson . 2023-10-17
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Nice coffee good service but outside looked like someone had emptied a bin out and hadn't been picked up
John Smillie . 2023-08-24
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Great service and a great place to chill when shopping 🛍 👍
Andrew Malcolm . 2023-08-05
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A very typical Costa. Hit or a miss on service pending how busy. Parking right outside. Could be in any town.
Bob50M . 2023-08-01
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Plenty staff but lots of tables not cleared.
Lorraine Murray . 2023-07-30
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Pleasant surroundings with Costa 's usual high standard.
Stuart Rennie . 2023-07-27
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Was in yesterday , Sunday 23 July 23, for 2 large coffees to takeaway. Ordered on the app for speed. Whoever the barista was on duty clearly needs to check their measurements when heating the milk as both coffees were half full with the remainder froth. If I’d have had time I would have returned them. Expensive enough but to be short changed on portion size isn’t acceptable.
KennyYorke . 2023-07-24
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Clean cafe, quick service. Indoor seating isn't the best but outdoor tables are available for those who want to enjoy the weather.
Hwang Yang Saw . 2023-06-10
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Friendly staff, good service with good selection of produce, will use again next time in area
Rob T (RT) . 2023-06-01
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Always quick service at this store, lots of food choice & drinks always delicious 😋
Louise Ballantyne . 2023-05-20
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Windows deflector for entry door possible only request for consideration please service always great x
Eddie O'Donnell . 2023-05-18
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Popped in to get a takeaway coffee at 17.53. Door open snd 8-10 people still sitting in. Abruptly told they were closed by rude young girl with ponytail. Explained only wanted takeaway and she firmly and abruptly told “we are closed”. She was poorly trained and rude … sorry costa you have just lost a loyal and regular customer.. better, politer and more professional staff needed. There is a way to treat/speak to customers and this girl hasn’t a clue!!! Dissapointed! ..,
Sharonf38 . 2023-05-14
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I visited Costa at Ayr Whitletts Roundabout 5/5/23 at 0815. The two team members on were absolutely fabulous! I would like them recognised for how efficient they were - it was a very busy shop and they were super fast at getting orders out whilst still serving with a smile. Made my morning. Thank you.
Louise Coyle . 2023-05-05
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Always make a point of visiting this venue. Coffee is perfect plus very good value for money bacon rolls. Friendly and helpful staff.
John Corney . 2023-03-29
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Dobre miejsce na spotkanie przy dobrej kawie.
Mariusz Sajdak . 2023-03-19
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Great place to eat drink and chill.
James Wyllie . 2023-03-11
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Coffee and cake wife paid what's not to like
danny frew . 2023-01-27
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No matter what Costa we go tooweve always had good service and food
PEARL MACLEOD . 2023-01-26
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As usual pleasant and helpful staff. Cake and coffee just right.
Carolyn MacIsaac . 2023-01-25
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Great shop. Service is always quick and they usually have good choice of cake and treats to choose from. Although I usually take out from here I have sat I'm and it's a nice wee place
Jamie Mccrindle . 2023-01-21
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Slow service, tables not cleared
Fred Harryman . 2023-01-14
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Regular visitor to this coffee shop throughout 2022 and will continue to be through 2023. Great for a coffee and a cake at anytime of the day. Very clean and coffee and cakes are very nice.
Cdjnr . 2023-01-01
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Chilled, quick service, no hassle with Wi-Fi
Ian H . 2022-11-05
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We stop by for a coffee and hot chocolate whilst it was raining 🌧 outside. It was not to busy and service was quick. You cannot beat a Costa coffee. ☕️👌
Gareth Spencer . 2022-10-24
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Very friendly and professional service
Andrew McEwan . 2022-10-19
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this is Clean well represented Costa, when I arrived i asked to use the toilets first and it was perfectly Ok, and the staff sad so, the drink was good quality. and the tables were cleared quickly and tables cleaned
Q5632KPmartina . 2022-09-07
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Sit in or takeaway. Please nt and friendly staff and order is always correct clean facilities and good selection of food.
Josh B . 2022-08-04
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Enjoyed a refreshing hot chocolate and a rest, after a long day's driving visiting Ayrshire area. #DigitalMediaScotland @Scotland_Media @Darkskypark GallowayNightSky 5*
Pulse2PulseUK #DigitalMediaScotland . 2022-07-25
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Best for coffee and tea and eats always great staff excellent.
Gary Spencer . 2022-07-19
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Nice hot drink, pleasant staff!
Andrew Grant . 2022-07-06
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Nice quiet coffee and bacon roll.
Susan Kirkcaldy . 2022-06-28
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Always friendly staff , clean and welcoming . Convenient location amongst the retail shops .
Craig Mo . 2022-06-21
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The coffee as usual was excellent. But the sandwiches, cakes & pastries were on the expensive side
Brendan Handling . 2022-06-21
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Coffee was not fantastic but ok
Alexzander Graham . 2022-06-13
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Always like a coffee when I'm down that's what I use in the house
John Stevenson . 2022-06-12
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Unfortunately this costa lets the other ones down, the cleanliness is not to a standard that it should be and team members arent as pleasant as the other costas
Gillian Mccormick . 2022-06-09
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Nice coffee & cold drinks And the staff are lovely
Ann Chalmers . 2022-05-30
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A great place to drop in for a quick top up or relax with food and plot your next move. The brilliant staff and relaxed atmosphere make it a regular stop for me
Stephen McLean . 2022-05-27
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Visited this coffee shop while shopping nearby. Met by the amazing Lucy who was so attentive and friendly during our visit. She was always busy but still had time to meet and greet customers. She is a great ambassador for the company. Coffee and cake was to die for and we will be back for sure. When calling in to the shop ask for the wonderful Lucy.
jimb402016 . 2022-05-08
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Decent coffee and snacks... one of the better Costas I think
Paul Marsh . 2022-04-22
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Costa has always had a good standard of food and drink and now they have M&S food.
Phiroze Mehta . 2022-04-18
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Almost £12 for 2 small coffees and small slice cake,
Lorraine Killin . 2022-04-15
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I had 2 cinnamon swirls to take away to a friend's. We were more than disappointed. Couldn't take more than one bit, they were as dry as a bone, they must've been about a week old. Not good enough.
tina james . 2022-03-09
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This is one of the worst Costas I've ever been in. Staff are always gossiping and have no interest in customers. The coffee is so bad it's verging on disgusting. Very poorly run.
annieh40 . 2022-03-05
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Popped for some take away coffee with my hubby. Drinks took about 15 minutes and were fine
Joanne Mckenna . 2022-02-26
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My partner and I visited today. I had to wait for ten minutes before i was even acknowledged as the que was long and people were waiting for there orders. There were only two girls behjnd the counter both without masks. Well one had a mask under her chin! When i was eventually served. There was no apology for the wait. I said you are busy and she just shrugged her shoulders. I paid for my order which was a cappuccino and a hot chocolate. My partner said his drink tasted like warm milk, like there was barely any chocolate in it. My seat was by the the counter and as i looked at the floor behind the counter it was filthy with a tray on the floor. The staff do not seem happy at all, its a shame. Not a pleasant experience though!
Sahwilson . 2022-02-23
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Excellent coffee as usual, served by friendly knowledgeable staff.
Pete Burnett . 2022-02-23
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Standard premises, no real interaction with staff apart from initial service. Drinks were OK.
Chris McCoy . 2022-01-22
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I mean it’s nae star bucks but the staff are nice
Nick Price . 2022-01-06
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Staff need to be more customer focused an try a smile!
Amanda McGeorge . 2022-01-04
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Superb Costa branch, always friendly and never too long a wait.
Boxingduo . 2021-12-21
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Had a hot chocolate and so did my 2 year old. I tasted mine and let's say the infant didn't have to wait on it cooling . Had to drink full cup right away as the heat had evaporated so quick.
Ryan Kirkwood . 2021-12-19
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Always pop in for a takeaway coffee when I'm in the area. The place is clean, the staff are lovely but always encounter customers in the queue not wearing masks. Better signage to remind people might help.
Viv Andrew . 2021-11-26
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Good coffee, handy for shopping too.
Jean Gilchrist . 2021-11-09
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Good service, clean, location good.
Donald Campbell . 2021-10-21
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Cafe is a bit unloved looking ,staff not welcoming and to be honest coffee not very nice . Have used this store for years but it definitely needs some tlc.
Simonmugwump . 2021-10-09
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Does best coffee (only place to do my favourite cortado)
Louise Black . 2021-10-08
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As usual a lovely coffee. Felt safe here and really clean. I am always guaranteed a lovely coffee at Costa and visit most days!
amandaburgess333 . 2021-09-17
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Friendly live the flat white cuppa
ann mackie . 2021-08-24
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It was good,the staff very helpful
Brian Cunningham . 2021-08-21
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Nice an clean and follows covid regulations.
Jane Zengin . 2021-08-18
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Initially the coffee wasn't as hot as I had asked for, but it was quickly replaced without baby question. So good customer service
Information . 2021-08-15
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Staff at this shop very helpful unlike other store close by & very clean, you will not be disappointed.
Colin Osborne . 2021-08-11
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Usually enjoy going to this Costa but this evening was a different story. The way I was spoken to by the girl behind the counter was disgusting. And the dirty looks I got after I sat down. Very disappointed.
Kirsty Pope . 2021-08-09
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Service good and very accommodating but quite expensive for coffee and cake.
linda McClurkin . 2021-08-02
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I would not have sat in this restaurant even if I wanted too. I got a carry out coffee and sat outside to drink it. The place was very dirty looking. The tables were littered with dirty crockery. The staff looked under pressure. This place is not up to the usual Costa coffee shop standard.
anne7653 . 2021-07-31
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Staff always so nice and speedy with orders!
Hannah Shirkie . 2021-06-29
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I love going to this Costa. Staff are fantastic and the cappuccino and cakes are brilliant. My favourite place to have a cappuccino made the way I like it and to sit and read for an hour or so. Keep up the good work Tom
Tom M . 2021-06-23
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Love the vanilla and coconut 🥥 lati and the raspberry and almond cake
Ellen Keane . 2021-06-12
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Difficult times,well managed establishment!
Janice Leitch . 2021-06-10
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Friendly staff couldn't be anymore helpful
Helen Davidson . 2021-06-06
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One of the employees with a beard walked out and told us that they were shutting early and couldn't be bothered so just go home, dreams crushed.
PKfreezy :AidanJA: . 2021-04-15
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Quick and very pleasant service
Jonathan Clark . 2021-04-04
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Got one of our items wrong but replaced it quickly with no fuss. Nice drinks.
Samuel McCreadie . 2021-03-14
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Usually busy in the afternoons. I recommend the click and collect on the app to avoid the biz if you are taking away.
Cait Miller . 2021-02-18
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Great coffee and keeping within current covid regulations. Lovely, helpful staff.
meemo mcphail . 2021-01-20
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Good coffee and good service. Don't need to say anymore.
Alexander Malcolm . 2020-12-23
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Amazing staff and enjoying the seasonal drinks
Bryoni Andrew . 2020-12-02
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Once we were allowed in due to social distancing, a quick friendly service.
Joan Greenwood . 2020-11-30
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Was seated at uncleaned table, invited to scan to register my name etc, I had the app, didn't work, then offered a laptop to input details. What a joke, if the table wasn't clean..... went next door and got a Subway Latte, very nice
SHARON HUGHES . 2020-11-26
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Got turned away for being a family of five seemingly they only do tables of four, the man server was rude and uninviting
suzannecD8411OY . 2020-11-14
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Good Covid measures, felt safe whilst having a quick breakfast with the hubby. Bacon rolls always tasty.
Gillian Clark . 2020-11-04
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Good social distancing measures in place - staff friendly and helpful. Coffee not particularly hot - had to remind them to provide the goodies I ordered.
Marie1730 . 2020-10-25
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Lovely staff nice and clean unfortunatly had to wait a wee while ( covid )
Elizabeth Eves . 2020-10-03
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Proffesional staff. Well managed during these covid times. Track and trace was explained properly. The order was on time and like always loved the coffee.
Piyush Jain . 2020-09-26
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really nice staff, and tends to be pretty fast service too, and a very nice looking franchise. opening times change from day to day though, but tends to be open from 7/7:30 onwards
Alex Stewart . 2020-09-22
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Good shame for the staff having to work so hard xxx
Patricia Macdonald . 2020-09-22
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standard cup of coffee for a good price, staff were freindly and kept in line with covid regs. good visit
undercoverpirate . 2020-09-19
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This is one off my favourite coffee shop. As the price is good. It is a good size coffee shop. I always go for a mocha my friend always goes for an cappuccino.
CB Butterfly . 2020-09-16
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Takeaway as out on motorbike , so used app and pre ordered
raymond murchie . 2020-08-03
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Won’t be back here verbally abused in shop for wanting my thirteen year old neice in with me and told I was shouting and staring absolutely foul behaviour
723gailm . 2020-07-25
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Nee and improved bacon roll is great
Richard Colville . 2020-07-16
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I love the salted caramel frostinis from Costa they're amazing and they have a great range of coffees and tea too
Claire Banner . 2020-07-09
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Very efficient and clean, wiping tables as soon as cleared.
Robin Harkness . 2020-03-15
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Superb coffee, good service, happy customer
Fay Scott . 2020-03-02
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