Based on 460 opinions finded in 1 websites
Based on 460 opinions finded in 1 websites
Nยบ 243 in 699 in Medway
Opinions
My go to place for a quick bite to eat before the dreaded shopping I was served by a very lovely member of staff Hollie who always gives warm welcome and makes a great coffee too :)
Laura Doak . 2024-08-06
MORE AT Google
Could do with another barista, as always packed, and could do with more inside space. Staff always pleasant, coffee always excellent staff lovely๐
David Taylor . 2024-05-30
MORE AT Google
Usual Costa prices ( not good). Coffee is good though. Finding myself going less and less because of the prices.
manu malhotra . 2024-05-03
MORE AT Google
Situated just outside the Hempstead valley shopping centre. You would definitely have a taste of class in a serene atsmosphere. I notice a good number of elderly persons which also made it more fascinating for me as I enjoyed watching them having their nice time.
Kingsley Momoh . 2024-04-21
MORE AT Google
It was very nice drink I enjoyed it I would go there again
Will Pratten . 2024-04-12
MORE AT Google
Great friendly place for coffee and food
Miv Miv . 2024-03-14
MORE AT Google
Service with a smile. I returned later to fetch my cap which Iโd forgotten; and it was kindly kept aside for me. Thank you.
Murray Wood . 2024-01-26
MORE AT Google
Great selection of sandwiches and rolls, coffee is very good
Howard Crookes . 2023-12-02
MORE AT Google
Not a regular place for me, just passing through. Nice decor, open, bright, and clean. Coffee up to its usual standard and a good display of food. Great staff, I use stick and they took my tray to my seat.
Alan Bolton . 2023-11-24
MORE AT Google
Stopped off for a quick coffee and was told I had a birthday treat (free cake) available. Great customer service.
david johnson . 2023-10-31
MORE AT Google
Excellent service, friendly staff especially the Waitress, very outgoing definitely service with a smile, made you feel very welcome and nothing was too much trouble. I will definitely be revisiting highly recommended.
Paul Willians . 2023-08-27
MORE AT Google
Just got a coffee to take away.
Marion . 2023-08-03
MORE AT Google
Had a blueberry frappe did not like it at all on ly had 2 blueberrys in it and far too much ice no taste wont go there for that again
Yvonne King . 2023-08-01
MORE AT Google
Preferred Costa Coffee location for the shopping centre. Gives you time between parking the car and entering the shops
Chris Townsend . 2023-07-20
MORE AT Google
Always pop in for a coffee when I'm in the area. Service very good and coffee made to my particular requirements is never to much trouble for them. Highly recommended venue
Rowan Kitchen . 2023-07-07
MORE AT Google
Nice outside seating in the sun close to mobility parking good choice of drinks ect
David Butcher . 2023-07-04
MORE AT Google
Nice, refreshing chilled drinks at Costa during Summer
K . 2023-06-28
MORE AT Google
Lovely to sit out in the sun and be with husband
Carole Crayford . 2023-06-26
MORE AT Google
I go here a lot to sit outside. Watch all the shoppers go passed.
gillian knight . 2023-06-25
MORE AT Google
Overall all staff is friendly and helpful but today I got medium caramel mocha.I would like to thanks the girl she made absolutely amazing coffee for me. Her way of serving and talking to customers was brilliant. Love to go there again for nice coffee.
Javed Ahmed . 2023-05-18
MORE AT Google
Very nice Costa, Lucy at till helped wife and me to decide a cold drink which was followed by a friendly service .
Ahmed Ahmed . 2023-05-18
MORE AT Google
Always enjoy a good Costa coffee
David Johnson . 2023-04-26
MORE AT Google
Always,relaxing particularly on a sunny day.
david baker . 2023-04-18
MORE AT Google
Staff are very nice even at busy times. I often can't see a vacant seat so i go elsewhere which is disappointing not so much an issue during warmer weather as there is outside seating.
Teresa Olashore . 2023-03-30
MORE AT Google
Always a fast service at this Costa and standard Costa taste and prices. Visited this branch tens of times and will continue to do so. Free and generally plentiful parking.
Michael Townsend . 2023-02-13
MORE AT Google
Always visit Costa when going to Hempstead. Nice staff, chilled vibes always good to go for a catch-up with friends.
Jodo Nolan . 2023-02-05
MORE AT Google
Last time I was ignored by the staff who were too busy having a chat, so I went to Jamaica Blue. Today was served by a very surly young girl. Come on Costa, you can do better than this for the prices you charge. In my experience the service has been better in the Costa outside.
L S . 2023-01-31
MORE AT Google
Lovely coffee in a sunny window
jo bav . 2023-01-20
MORE AT Google
Just had a coffee. It was nice to chill in the warm.before I had to pick my daughter up and go to work. Just did my puzzles and read my phone. Nice not to be in a rush
Julie Parfitt . 2023-01-17
MORE AT Google
Not enough seating, but nice coffee
Sheryl Bevan . 2022-12-29
MORE AT Google
Our regular costa. All the staff are wonderful, friendly and helpful. Service is always good and the cleanest costa we have been in.
Andy Walker . 2022-12-18
MORE AT Google
As always great coffee and excellent service
Neil Beadle . 2022-12-15
MORE AT Google
Lovely facility, well trained staff and great location for the shops
Michael Bell . 2022-12-05
MORE AT Google
I'm really impressed by the new vegan options they have and the outdoor seating area. I find their coffee very bitter, and I think they probably burn the beans on purpose because that improves their shelf-life and makes them cheaper in bulk, but that's not the fault of the staff that work there. The staff there are very nice :)
Aimee Coleman . 2022-12-04
MORE AT Google
Can't go wrong with a costa coffee. Nice and clean with friendly staff.
Faheem Anwar . 2022-12-01
MORE AT Google
Great place for a coffee. Also the guy/barista from there is always friendly.
Andrei Guinea . 2022-11-24
MORE AT Google
Really nice Costa with friendly staff and plenty of outside seating.
richard cottee . 2022-11-24
MORE AT Google
It's a Costa. I had a coffee. It was nice.
Richard Parkin . 2022-11-05
MORE AT Google
Very good service and sociable staff
Brian Brockett . 2022-10-06
MORE AT Google
The coldest cortado i ever had in a Costa Branch๐
xhuliana bucpapaj . 2022-09-09
MORE AT Google
Just had a makeover. What it is and provides decent service and reasonable food selection.
Moose Ruins . 2022-09-06
MORE AT Google
I like the coffee and cold drink choices but cant eat there as, although the serve M&S food they dont have a coeliacs choice of either sandwiches or cakes
Ashley Mount . 2022-09-04
MORE AT Google
My go-to for coffee before walking the dogs at capstone
Rich S . 2022-08-28
MORE AT Google
I had the smart water but nobody could seem to tell me what was so smart about it. I really enjoyed it while writing roller coaster reviews. Iโll be back.
Juice It Up . 2022-08-27
MORE AT Google
went in to the costa and didn't get anything as there were flies on some of the cakes in the stand. some of the cakes had covers, others didn't, and those without had flies walking all over them. told an employee and they just paused, then responded "oh ok thanks for letting me know" and carried on with everything but sorting out the cakes. lack of care for basic hygiene, do not get the cakes on the stand in this costa.
ES14 . 2022-08-09
MORE AT Google
Getting expensive and not quality
Sam . 2022-08-09
MORE AT Google
The worst Costa ever....uncomfortable, noisy, indifferent staff, lukewarm latte.
Alan Stubbs . 2022-07-22
MORE AT Google
Good little coffee shop, I've been here a few times, nice outside seating also and nice big car park
Amy Smith . 2022-06-09
MORE AT Google
Myself and wife was waiting for nearly 10 mins before we was even acknowledged. This would not of been a problem if we was not the only people waiting to be served. The other customer in front must of been known by the staff as they was speaking to her the whole time we was ignored. Then we was told to wait and thestaryed to make orders for all the delvaro orders whilst we still stood waiting. Disgusting customer service and made to fill like we mean nothing to the costa brand. Management really needs to improve on the service this branch delivers.
Anthony Wareham . 2022-06-03
MORE AT Google
Very busy shop, friendly staff recommended
Zish A . 2022-05-31
MORE AT Google
Well patronised which makes it very busy. Good service.
Ann Newing . 2022-05-31
MORE AT Google
Nice place to meet up and have a coffee, staff are friendly.
Charlotte Watson . 2022-05-19
MORE AT Google
Very clean and pleasant experience.
AKA Marli . 2022-05-05
MORE AT Google
Pleasant venue as are so many of the costa coffee sites. Great outdoor seating area Very clean and tidy inside. Costa coffee sites are always a bonus for me as the prices are consistent and I know I can get a good cup of coffee
Sue Middleton . 2022-04-26
MORE AT Google
Great service ,staff most welcoming,toilets clean.A restless and enjoyable experience
Terri s (Limericklady) . 2022-04-19
MORE AT Google
Really nice as usual with Costa at Hempstead Valley
Dave Lane . 2022-03-25
MORE AT Google
Very quite and good place... You can spend your time with a coffee in the store or out...
Aji Raj . 2022-03-18
MORE AT Google
The energiser caramel latte is the one!!
Kieron Fosher . 2022-03-13
MORE AT Google
Great coffee. First time at this Costa staff good and fast service.
Harry Green . 2022-02-12
MORE AT Google
Tasty coffee super service, will go again.
Tony โDukeโ Setter . 2022-01-08
MORE AT Google
Great costa. The service is great and strongly recommend it.
jim cameron . 2021-12-22
MORE AT Google
Takeaway coffee on a reusable cup, love it.
George . 2021-12-20
MORE AT Google
Lovely and relaxing coffee is good
Claire Fisher . 2021-12-05
MORE AT Google
The young gentleman who served me instantly put a smile on my face, he was approachable, and eager to help me. He continued to entertain me whicks serving the drinks with impeccable timing. You put a bit smile on my face, people like yourself are a real shame credit to the store. You can expect me back soneimee in the near future. I will keep up the good work! Once again thanks for making me the perfect drink. You were awesome.
Laura Goode . 2021-11-30
MORE AT Google
Nice Christmas food & drink selection on offer. Bought my daughter the bamboo glass water bottle which she keeps forgetting, today she saw the light up Christmas snowflake cup. ๐ฌ๐ I should be paid to advertise Costa Coffee. ๐คฃ
sheralee taylor . 2021-11-09
MORE AT Google
Love this Costa at Hempstead valley. Its the one out side next to the Subway food place. Very welcoming staff here and trained really well too.
Russell Perry . 2021-10-23
MORE AT Google
Hate the fact you can't get Arabica but caramel latte fills the gap
Diane Blowers . 2021-10-10
MORE AT Google
nice location... just seems to open and close whenever it feels like.... dont rely on any of the vastly different opening times they state indoors.. on google... on their website. they are all different and all incorrect... however if you are lucky enough to catch the sometimes small window it seems to be open for its a nice place
Liam Black . 2021-10-03
MORE AT Google
The coffee is weak tasting. Everything is over priced and now you are lucky to get eye contact as they are always busy with the takeaway service for uber or just eat apps. Meh.
Tracey Jones . 2021-09-07
MORE AT Google
Not a good experienced coffee is awful
robert wildish . 2021-08-21
MORE AT Google
Busy but staff were ok and drinks served in a timely fashion.
Anthony Fox . 2021-07-01
MORE AT Google
All ways polight and giives a smill
Garry Loynes . 2021-07-01
MORE AT Google
Excellent coffee as usual. Quick service, polite and friendly staff. Lots of outside seating.
kathie paling . 2021-06-29
MORE AT Google
They need 'NO SMOKING' SIGNS ACTUALLY ON THE 3 TABLES THAT ARE DIRECTLY OUTSIDE THE SHOP! Smoking is permitted AROUND THE CORNER. Its disgusting approaching the store to wait or go in and you just breathe in smoke from people sitting at those 3 tables. There are 3 small No Smoking stickers on the shop window but people obviously do not take notice of those! Sort it out!
Emma Deal . 2021-06-20
MORE AT Google
Great service,very friendly staff. Highly recommended.
Keith Sandwell . 2021-06-19
MORE AT Google
Consistent for a branded cup of coffee
Naomi Austen . 2021-06-11
MORE AT Google
Ordered two coffees, Cappuccino and Mocha. Nice Mocha but Cappuccino tested like normal coffee. Also staff hasn't been very polite.
Jakub Reszka . 2021-05-22
MORE AT Google
Well organised for current restrictions. Take away only
Tony Grimwood . 2020-11-29
MORE AT Google
Lovely Terry Orange hot chocolate. Delicious. Very good customer service
Shahin Hussain . 2020-11-26
MORE AT Google
Nice bright day out, lovely coffee and muffins and great customer experience.
Samuel Omopariola . 2020-10-23
MORE AT Google
Accept reusable cups but hard to social distance inside while queuing if busy
Hannah Hall . 2020-10-23
MORE AT Google
Clean fresh plenty of seating area nice staff
Roy Savory . 2020-08-25
MORE AT Google
Restricted seating due to Covid measures but other than that the usual coffee experience from this chain. Staff very friendly.
Richard Thorp . 2020-08-24
MORE AT Google
So glad to see them all back such lovely staff โ๐ฐ๐
Kay Kemp . 2020-07-30
MORE AT Google
Very clean and perfectly made drinks how we requested
Thanos . 2020-07-26
MORE AT Google
I live in London but frequent this delightful venue regularly when I am in Medway. This by far is my favourite Costa. Coffee fantastic, service is great and the place is clean!
Mr C . 2020-04-09
MORE AT Google
Lovely Vegan options. The coconut latte was really yummy
David-Benjamin Smart (Ben) . 2020-03-01
MORE AT Google
Good meeting place, efficient staff.
Alec Ricketts . 2020-02-17
MORE AT Google
It was delicious,costa never let me down
robert bird . 2020-02-02
MORE AT Google
Really friendly, happy and chatty staff. Makes all the difference!
Cressida Fitzsimons . 2020-01-27
MORE AT Google
I am not long home from Hempstead Valley in Gillingham and feel compelled to write a review to convey my utter disgust in the actions of one of the employees. Her name is Linda, short, fairly rotund with shoulder long wavy brown hair, and I believe she may have been a manager. A young member of staff had had an accident and burnt her hand and was clearly in pain, yet this woman felt it ok to shout at her in front of all the customers and physically pushed the young girl who was clearly distressed and trying to help clear up after the accident. Because of where I was sat I could hear everything. The woman was so aggressive and in no way concerned as to the well being of the young lady who had accidentally spilt a freshly made drink over her hand. I felt so sorry for the young lady especially when the woman publicly humiliated her. To watch a senior member of the team physically abuse a younger member is disgraceful. I shall not be using this outlet again.
grrg grrg . 2020-01-19
MORE AT Google
No discount for front line staff ๐๐
Paul Brown . 2019-12-26
MORE AT Google
Great staff always been very helpful best Costa coffee that we have been to
Valerie Wicks . 2019-11-07
MORE AT Google
Great hot and cold drinks, with friendly staff. Seating inside as well as outside which is great on a sunny day. Free parking just outside too..
Amo D . 2019-11-05
MORE AT Google
Great place to meet for a coffee and a quick bite.
Pearl Lovett . 2019-10-29
MORE AT Google
Coffee very weak some shops not very clean management need to sort some shops out
Steve Cotton . 2019-10-10
MORE AT Google
Why is it that so Called Baristas think that the only difference between a cappacino and latte is when the milk goes in.
Kevin Luckhurst . 2019-09-18
MORE AT Google
Lovely polite friendly service Evan though the place was so busy, job well done boys โ
Vicky Kettleton . 2019-09-01
MORE AT Google
Nice little shop. Shame the food options aren't great for non meat options as there is no vegan options at all and about 3 vegetarian options, so its not non meat friendly. The coffee comes with non dairy options though. It might be because of the size why the food is limited, I don't know, but it would be nice if the variety was larger.
Madeline McQueen . 2019-08-27
MORE AT Google
Nice coffee as always. One of the best and my favourite too.10/10
Kevel Kaila . 2019-08-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
Similary restaurants in South East
108 Opinions
first time ordering from here and i will definitely order again. Great value for money, big portions, quick service and delicious food. Win win. Thank you ๐
767 Opinions
I stayed at Premier Inn Chatham/Gillingham during my vacation from U.S. I couldn't have been more pleased with the service and care, especially from Sharon and Les. Les made the most delicious breakfast. I kept going back for more hash browns. Sharon was so sweet and made sure I was ok. I certainly will go back on my next trip to England.