Costa Coffee in Sedgemoor

Advertised as open until 8 it isn't, it's opened until 7. When I mentioned this staff were either aloof or rude. Was told to look at the sign on the door, and "It is was it is!". Poor! Coffee was average. Go somewhere else!

Fallen out with Costa. Their toilets let them down. The Costa colours do not work in a small space. Never looks clean. Usually isn't

Loved it there.A special mention to Phil who served me.Top man.

Great value cappuccino and breakfast bap

Came into this Costa today with my friend. the lady at the till was so lovely and accommodating ! the drink she made was amazing ((:

Slow service, rude staff. products on discount not covered with flies hovering on it. Arrived around 5 ish

Nice coffee but, tables not always cleared.

Slow service and coffee far too hot to drink. Served in paper cups, tables littered with used cups and trays, generally scruffy.

Typical Costa cafe, with quality food & drinks. Visited several times whilst on holiday near Bridgwater. Would recommend.

Always get a great coffee with different flavours staff are always friendly.

loved the place, friendly staff and delicious coffee. I will definitely come back

Busy efficient place Was really busy but the staff were friendly and helpful and made sure the customer service was top notch

Very busy and hard to find seats sometime.

Can wait for your late depending on amount of customers.

Went today with my mum for a nice coffee date; the staff are very friendly and my smoothie tasted really nice! Definitely will be coming back again, the decor and seating area was really nice and tidy and definitely very well stocked and I think for what we got our money was well spent. Well done :)

Frightfully slow service with insufficient team members making drinks and unable to keep up with a single checkout open for taking orders. Short queue before checkout but an average of 4 paid customers waiting on drinks after paying.

Lively and friendly. Typical Costa.

Nice coffee. Bit pricey but not too bad

Customer service could be better, felt like it was a task to be served. Could be cleaner, toilets had mess on the seat .

Great service, friendly and informative staff, felt appreciated as a customer, highly recommend

Friendly staff and great coffee.

Nice coffee comfortable seating, now selling M&S sandwiches.

Really nice clean place with friendly staff and lush hot chocolate 😉😊

You really need a ventilation system. The place becomes foggy when you heat food.

Costa do very good coffee, and a good selection of cakes. And! Strange seasonal drinks that look like a sundae. My wife said it was yummy. So, we will leave it at that. I like coffee without additives!

Service is slow by a few staff, others are amazing, the shortage of toasties are poor, go in at 12.30pm -1.30pm hardly any toasties left as it lunch time I find that crazy, went into order our drinks, my husband latte coffee only half full rest of it was foam, so we're others, we really love costa but being to think may go else where if it continues, sorry not a positive outcome.

Rude staff, dirty glasses, food cold,terrible experience.

Don’t normally write reviews but been here a few times now and the service has been shocking every time. Incredibly long wait time for drinks, very slow and rude staff that can’t be bothered and our drinks were awful even when sent back twice to be remade because they were cold and didn’t taste like anything. There were barely any tables to choose from as everywhere was fenced off but the ones that were available were all filthy and covered in cups. Think I will make this the last time I ever go here as the service and quality of drinks and food for the price they are is just outrageous.

Can't stay inside. The staff entertains themselves with very loud music. If you sit down to have a chat and coffee you wouldn't hear each other. Avoid.

Very good atmosphere friendly staff plenty of tables inside n out very clean

Too slow and £6.30 for two cappuccino's! Really?

Baristas had the attitude of people that don’t want to wake up in the morning. They were unbelievably impatient and made my girlfriend and I feel very rushed while we were trying to order and pay. If you really hate your job that much i’d suggest trying to find a new one.

Been in a couple of times lately and no smile, no friendly welcome, no urgency and no attempt to try and provide friendly service or good atmosphere. Come on…. You can do better.

Good coffee place is a little small

On about 3 different occasions now I have been in to get a coffee on the way to work. There is a short female supervisor/ manager who has had an attitude on all these occasions. On the last occasion, she had left her colleague out the front on his own to serve a queue of customers, then suddenly came out from the back and accused him of being messy, referring to a couple of jugs left on the side. I understand she is a supervisor, but there’s no need for the attitude, no need for the sour face and constant complaints I always hear coming from her mouth. I know it can be a stressful job at times, but I don’t agree with radiating your bad mood so that all customers can hear and see you. On another occasion she was loudly complaining that somebody had taken the day off sick (this being around flu season anyways) and saying it “takes the p*ss” as she bustled past me, barely thanking me or even looking at me whilst I had to move out her way. I can understand the job isn’t always easy, but if you’re going to make it known and constantly be in a state of annoyance, maybe find another job. The atmosphere is not nice when someone is always loudly complaining first thing in the morning. I don’t agree with how she speaks to her colleagues, or how she looks at and treats customers which clearly aren’t regular enough to earn her respect. A smile goes a long way sometimes

Friendly prompt service with a smile

4pm and only serving in takeaway cups and no chocolate powder. Staff were surly, not impressed.

Stopped serving at 2pm due to staff shortage.

Very slow service dirty tables child friendly wheelchair friendly atmosphere good

Called in for coffee while shopping, the cafe was well staffed, tables cleaned and service excellent. As usual the drinks were first class.

Always busy here but seem to get served reasonably quickly. Staff always friendly.

2 very nice iced drinks served on a hot day, fab. Air con inside so nice and cool. Would return when in the area.

Have been in a couple of times now, everything is up to the standard you would expect of Costa, although still far too expensive! Staff here are polite, friendly and helpful.

Not very good service from the staff at Costa Coffee I've had better in their small branch in Taunton near the Parade area on East Street in Taunton will use the other Costa on The Cornhill in Bridgwater at least you get a smile and a chat which didn't happen at the main one on The Leggar on Broadway Retail Park 🙈☹️

Bit slow service but otherwise OK. Staff friendly and welcoming. Also clean.x

Not up to the standard normally expected Food choice limited and although the staff did their best, they were short staffed and under pressure. No crockery because there was nobody in the kitchen to wash up!! Disappointed

It was ok, but most people were sitting outside because the aircon made it cold inside, perhaps switch it on when hot weather arrives

Possibly the slowest Costa I've visited .. understaffed and unable to take the right order which led to additional delays ...

I don’t come here very often but I love the customer service and the choice of hot drinks and cakes.

Second and list time I'm here, after waiting 25 min i queue watching slowest staff in all coffee shops ive been making coffee, giving wrong orders, loosing recipes, and giving me half cold coffee with attitude.... no thanks. Understaffed, untrained.

Costa closing at 5pm !!! The Costa offering gets worse and worse, I realise there could be staff shortages but the Costa business is failing miserably :-(((

Lovely coffee but not enough staff. Poor things were very stressed

Very busy! Looked like they were short staffed, only 2 people serving. 1 taking orders and 1 making them. It took ages to get the drinks and people were asking for tables to be cleared and cleaned.

Had coffee didn't have food but waited after being served for 10 mins only one person serving. When we sat down the coffee was only just warm. The place is run down and not very clean, no one sweeps or cleans cobwebs from window. Used to be much nicer.

No sandwiches today, no serviettes packed in tight on tables, staff dont seem interested, highbridge and burnham costs better.

Standard costa coffee establishment on the edge of a shopping development. Loads of car parking, short walk from various other shops and a large Sainsbury’s. The place was clean and tidy, the staff were friendly and welcoming, food supplied by M&S which is a bonus in my opinion. Good selection of cakes and bakes. Outdoor seating available but due to the vicinity of the car park and major roads can feel like you’re sat in the middle of it. Free Wi-Fi available, it does get very busy at times so try to avoid peak times. Selection of comfy seats, standard chairs and tables available, PowerPoints available for laptops etc should you need them. Toilets available. Food and drink is standard Costa coffee, we all know what to expect by now. Anything that isn’t a Starbucks is a win!

Not as friendly as the town centre Always busy with huge que May be best to order on app...quicker to get served!

Recommend M&S food and pastries. Coffeehouse coffee standard.

It was twenty to eleven, when we joined on the queue, with few people in front of us, but we just missed the meal deal that served untill 11am, so the service was very slow and inefficient. Behind us was a giant queue all the way to outside. Apart from that, the atmosphere was nice and friendly.

Very good coffee. The staff was very busy all had a smile on their face

Great place they have good views and easy to do lots of shopping around here the staff very cheerful

Very noisy place but was nice nd clean

25 minutes to be served, no adequate seating and very expensive (£8 for a medium hot chocolate and a bacon sandwich). The price does not reflect the service or quality.

Lovely coffee. Great service. Will be coming again. Longer opening hours are better. Love it

This was the first visit to Costa, didn't realise the set up, wanted their Christmas toasted sandwich. Finally got along the counter to ask, having passed all the cakes etc to be told they are all there to be picked up as self service. Well, hadn't seen them to pick up because nothing there. Ok I'll have the soup that's on you're menu - don't sell soup at this branch. Due to the que by now unable at this point to go backwards to even pick a cake. So just coffee won't bore you with that palaver too but rest assured I will never go back to Costa Coffee, Bridgwater.

Coffee is not very strong, more like a slight hint of coffee with milk.

Click and serve not working, had to go into store

Coffee in paper. Excuse, “We are understaffed.” Well why is the price the same then? They need to treat people with respect. To some, a proper porcelain is still a thing when having a coffee when staying in!

Love this Costa, plenty of drink choices, and a lot of indoor and outdoor places to sit. Staff friendly too

Handy spot for a coffee and sit down whilst shopping.

Lovely coffee shop on the edge of town. Can get busy and maybe need more staff at times but still a great place

Clean with good friendly service

Very busy, not ideal for a cosy chat.

Lovely place for a cup of coffee and a catch up with friends. They provide a wide range of drinks both hot and cold

Coffee was good but service was appalling. Two girls who made my drinks cod not stop talking to each other but constantly stoping to do so, hence took a long time to prepare two drinks. Not one thought that as the customer I am supplying the money that pays their wages. Won't be back. Also not pleasant to have a staff member cleaning the floor and moving chairs and tables around where you are sitting trying to have a peaceful coffee. Worst Costa ever

It's really nice, but rarely quiet

So bad staff , so bad. A problem with the young lady, i ordered frappes without coffee and she put coffee, if you don t like your job stay home

Nice for a cuppa n sandwich n chill .. comfy seating in a relaxed atmosphere. Can get busy tho.

Very good service at this one it's very busy one and the staff deal with it quite well

Like always. Very good choices of panini/toast/ cakes/shakes &new summertime cold drinks. Over all ., always a good experience

Staff nice place clean coffee was not nice

Very good service, polite, clean, quick and friendly

Probably one of the worst Costa's for consistency

The Lady who served me was grumpy (like her work is a punishment). She gave me my drinks in take away cups! When I asked why? she said that they are closing in an hour! What some more. My Niece's oreo hot chocolate didn't have oreos!

Service can be very slow, some staff are not interested in serving just chatting

Found this costa to be a bit messy and dirty! Back of counter was horrendous! Member on till needs some training on customer service, she was really rude and cheeky!

In their defence there were only 3 serving as we were told 7 times by a loud noisy .....server. They could not organise them selves to be efficient. The town shop is shutting - they are shutting the wrong shop. Costa is my go-to coffee - not now hello Coffee 1. Costa please contact me for more info.

Staff are great and always very friendly..would highly recommend 👍

Nice coffee, although very noisy.

Service poor, cold coffee, long waiting time , poor organisation locally.

Busy facility and the service is slow

Amazing customer service, food, drink and prices.

Nice hot coffee in comfy surroundings.

The coffee(flat white) was fine. The only reason for the low score was due to the staff. The tall young lady was very very grumpy. The service was as basic as you could get. With a flick of the head to her right "Go stand somewhere safe". The I stand in said safe place and await the arrival of my coffee. FLAT WHITE, I hear. Its plopped onto the counter near me. Absolutely not face contact, no politeness. If they have had a bad day, it's not the customers fault.

Clean and tidy, well organised.

Lovely staff, nice coffee and cakes, relaxing seating area

For the half hour I spent there around 9am, it was quiet and great place to grab a hot drink to drink in, staff were friendly and had a great atmosphere and warm though, that could be due to having a wonderful hot chocolate

Good attention and location, biosecurity measures are maintained, I was delighted with a wonderful ginger cake and a soft and delicious cappuccino. Highly recommended this place!!!

Great staff. Especially one called Jasmine who was very polite and friendly

Lovely place and friendly staff