Costa Coffee in South Bucks

There were flies on the food and it didn’t taste well, got the order wrong and didn’t bother apologising just threw the drink at me. Overall not a bad place but sometimes the staff are awful. Big up my g, keep it stepping.

Always so slow - regularly queue for over 15 minutes. They need more staff - especially when they have new people on shift

I don't like the new decor in this costa, it feels cheap and obviously designed to be easy to clean yet it's lost its appeal to me somehow. Queues were 12 deep mid morning, the barista on the drinks dispensing machine was cranky and scowling as I heard her tell her colleagues she had been on it for 6 hours. The rest of the staff were pleasant trying to deal with the long queues snaking around the shop. It was crowded, new decor meant more chairs and tables so over crowded. I know it's all about making max money but I won't be returning as I see going to a coffee shop alone or with family and paying for premium drinks as a treat away from home which I want to be calm and allow me to have time out. It felt like a creche on Saturday. My children are grown up now, so I do understand families with young children and dogs also need a space to relax. I will try the other independent coffee shops nearby in future.

It is very frustrating that whenever you want to have some oat milk they are always running out. Every day the same story. Avoid if you are an oat-milk lover.

absolutely useless. Can't follow instructions. plebs.

Went here today and was very impressed with the service. The young lady serving deserves a special mention 😊

Very friendly staff, service was excelllent and there appeared to be many regulars visiting. Food and drinks as always spot on. Free parking for up to 3 hours

Nice Costa, pleasant place to sit and have a drink or snack.

Easy free parking and access. Comfortable, quick, friendly and efficient service. Very nice. 👍

Was very busy but staff coped with it very well. Boris was especially lovely and kind!

Need more staff. Queue way too long and unacceptable. Not coming here again.

Quick and pleasant service. It’s a shame you have to walk through a cloud of smokers smoke when entering. Took my 2 year old son here on a sunny morning but couldn’t sit outside due to all the smokers at the tables. Either make a designated smoking spot out the way or don’t allow smoking at all. Not fair on those of us that don’t smoke.

My favorite daily coffee shop in the morning

Lovely hot drinks and all food I ordered was in stock (other Costa stores have items not in stock even though they show available). This has become my go to Costa store to order from!

I had chocolate milkshake I was too sweet. I didn't like the taste of it. Costa is just for coffee. That will be good to have there.

The team made sure they did their job properly. I'm much happier that they took there time to do it right rather than rush.

Too slow for serving Plus cleanliness of shop PB

reasonable costa location with some outside seating. also some inside seating if you like fairly cool air conditioning.

To start with. Costa needs to employ more staff. Or rather than staff washing up/ carrying plates. Perhaps help the Barista out in times when it's chaotic. Fantastic management skills (or not) Queue about 15 long. I've not seen queues like that in Parts of London, let alone Taplow village. Miserable service. Ordered a small Hot Chocolate for my boy. at over £4!! My boy asks can he have cream on top. Flat No. ( 2 Days before Christmas) Wow. You'll have to pay extra for that. So nearly £5 for a child's size hot chocolate. Think I'll give this branch a miss. At least Nero shows a bit of Christmas spirit, & kindness.

Busy place, plenty of staff working but a very slow service. Each time I have ordered my drink here never been made correctly even though there is a printed receipt they look at. When I have been to other costa coffee's they have got my order spot on and been made more quickly.

Маленькая кофейня, часто очень загруженная.

It was extremely busy when I came but service was quick and chocolates always made to perfection and worth waiting! Thank You Guys!

Soaked bag with a massive hole at the bottom…. Again

Always great staff and service even when busy, which is often.

All items ordered were correct and excellent quality thx

The two sausage baps were missing from our small order, how? Terrible.

Not enough staff for a busy Costa. Tables not cleared and clean. Toilet not clean. Long queue.

Clean and warm. Nice atmosphere and great services.

The Best Costa I've ever been to. Delicious coffee and friendly service, I highly recommend

lovely atmosphere and really nice service, I absolutely recommend

I don't usually order from Just Eat as I have had nothing but trouble in the past, but they're the only place that had the item I wanted. The Mac&Cheese from Costa is the nicest takeaway Mac&Cheese I've ever ordered. If you haven't tried it yet I would strongly suggest you do

My husband had a Bacon Roll and I had a Cheese and Red Onion Pizza with our Coffee's to take away.

Excellent service and great coffee ☕

Friendly staff .made me nice coffee patern design ,made my day with it .I should've taken her name to mention it .

Sadly, tables were not cleared and the store generally looked like it needed a good clean. My Mum ordered a Pain au raisin which was raw.

Service was so slow I walked out and went somewhere else! Two women behind the counter, one making the coffees the other (i guess) was taking orders and serving, i stood like a prat for about 3 minutes while the server minced around doing not much at all, she eventually approached me, thinking I was about to be served i said "hello" she totally ignored me and started counting the coins in the tip jar! She eventually looked up and muttered something to the other girl who also looked up, they both then carried on ignoring me...I've been ignored in better places than this! so I left..

I'm thrilled to share my enthusiastic 5-star review following the absolutely delightful experience I had at your Taplow branch this past weekend. From the moment I stepped in, it was evident that the establishment values customer satisfaction. However, what truly stood out was the exceptional service provided by one of your team members, a young lady (with the long blond hair). Her level of attentiveness and unwavering politeness left an indelible impression on my visit. It's rare to encounter such genuine dedication to ensuring a positive customer experience.

Not the best Costa experience! Standard Costa fare, but service was inefficient and slow, which impacted the atmosphere!

Very poor customer service - waited over 20 minutes for an iced tea. When I tried addressing this and reminding the lady serving of my order and that I wasn't handed a receipt because they were out of paper she turned to her colleague and asked "Did she even order?" Another kind lady sat down stepped in to say I ordered just before her. Only then did they serve me.

Monika made coffee and Boris gave me suggestions for sweet and better coffee... Served me really well... It's awesome. Thanks guys

Been here a few times now as they are happy for the carpark to be used for early Sunday morning meets. They put extra staff on to cover the rush and keep service quick. Great team.

The staff were so friendly and the lady with dimples (whose name i don't know) was the best. Thank you ladies!

Located just besides the EV charhers provided by Pod Point but only one out of six was working. The coffe was good but the toilet of Costa was out of service at the time .

It's Costa, you know what to expect here. Place was clean and staff well presented. Not long for service.

GOOD STAFF. NICE SEATING AREA. NOT TOO BUSY. XXXXX LOVELY FOR MORNING COFFEE. XXXXX ❤️

Bit of a wait to get served, queue past the door. Tables were available and service (once past the till was relatively quick).

Iced brew coffee one of my favorite! 👌🏻

Great cakes & coffee. Fairly busy so service but slow.

Staff great, they are so welcoming and warm to me and know my order before I get to the till absolutely top team

Just buy your (excellent) coffee from a machine and save all the hassle

The Costa at The Bishops Centre in Taplow provides adequate caffeinated and sugary treats if you are truly desperate for such things. The staff are lovely and friendly, but the cafe itself is exhausted by footfall and the total lack of any other coffee shop in the area. It is sufficient, is all I can really say.

Staff a little smart as we changed our mind on drinks

Food left in a ripped bag on a doormat. Not edible.

Pre shopping breakfast of porridge and a bacon roll

I love this place. Usually it gets busy during the day, but the staff people are always kind and helpful.

This is one of my least favourite Costa branches. Coffee is good but just lacks customer care and always looks messy.

Coffee was only warm, tables not cleared & toilet needed cleaning and paper!

great coffee nice staff,great place to meet and relax

Brilliant chicken wrap with caramel capuchino and caramel Frappuccino with one chocolate loaf cake ..trully yummy

Dirty. Slow. Entitled and uninterested staff. Outside area is borderline septic and inside is full of dirty tables with leftover food, plates and cups which can sit uncleared for hours at a time. Undeserving of a prime location

All the staff at Costa at Langleyslough give all very friendly and very helpful .

A good choice if hot & cold drinks.

Excellent service from the staff at this branch! Particularly Ewelina’s customer service, which was 5 star!

Waited over 2 hours for it to arrive, only for the hot drink to arrive cold. Not impressed.

Didn't really have a good time , they ran out of maple syrup so had to have hazelnut latte instead , plus the waiter forgot to add whipped cream, the toilets were filthy and smelt bad , I hope they improve the next time I visit.

Awful ham and cheese toastie stale Not cooked needs to take a lesson from Starbucks Costa you suck

Very busy, but clean and comfortable.

Good customer service and good food

😱 I know the whole country is fed up but a smile wouldn’t go a miss . Taplow bishop centre

I was desperate for a coffee but when I got there at 5pm it was closed.....so disappointed 😞 I think that time is quite early on a retail park where ships are open later 🤔

Dish washer broken so coffee sold in cardboard cups , not a big fan ...slow service in a not so busy branch ...just passable

Lijep restoran , osoblje ljubazno koje je uvijek blizu vas diskretno i na usluzi , hrana super kao i cijene.

Just a shambles…great location and busy but come on! 8 weeks of no dishwasher so it’s all take away cups. Orders always wrong or short. Team more interested in clowning about with each other than just getting what should be a relatively slick process from working How can you get toast wrong? Oh yes…. More interested in chatting about last night than putting it in to cook Outside is disgusting. The floor, well I have no words. If you’re a non smoker you can’t sit out there for the smell. Shame, it’s all just wrong.

Great store! Free electric parking directly adjacent, really friendly customer service & I made a mistake with my order and they were exceptionally helpful Would definitely recommend the Taplow spot!

A coffee shop. You can buy coffee. And a selection of sandwiches and cakes. Have you been to your local Costa? It's like that.

Coffee ok but thought it was slow service. Parking here is ok.

Amazing service as always, lovely friendly staff always happy. My favourite costa in the area for service. 5 stars

Bad service, very slow and rude staff The caramel latte was so cold Same situation with Sandwiches, they was cold and no fresh

Quite possibly the slowest Costa I’ve ever been to 🙈 took 27 minutes to serve 4 people! With it being near a station you’d think it would be a bit faster, especially with 4/5 staff members!

Something has improved, service is a touch quicker but still probably the slowest Costa I've visited. Had a revamp inside making it more spacious.

Bad service, very slow the girl on the till was new so can be excused but the others weren't any better too busy chatting to other customers.

Decent coffee but the restaurant isn't cleaned often enough.

Very bad customer service the employees work soo slow

20 mins waiting for a dishwater dull pot of tea. Absolute rubbish. Can't believe Costa would allow this level of incompetence.

Desperately overcrowded, extremely slow

I didnt go there, I actually went next door for some stationary shopping. But I will still give 5star as per my previous visits :)

If I could give zero stars I would. 3 times I have tried this week to have a coffee in this store and have left without anything as the service is unacceptably slow. Won't be back

Not a pleasant experience and no one seemed happy to be working here.

⭕️ it's almost all the time busy in this store. The food and drinks was almost all the time fresh and hot!

Super busy, over priced, staff rude, only ONE member of staff smiled. Costa need to take a leaf out of Wenzles book, staff polite and respectful.

Busiest Costa ever! covered outside seating.

Painfully slow service. A covid cesspool due to the massive queues of coughing and choking hoi poloi in addidas tracksuits. Avoid.

I like Costa coffee but it takes so long I do not have time to wait

Costa is costa, all good, plenty of parking, good staff nice coffee.

Good coffee, what more can I say.

Had a coffee and lunch break here today, thanks again for being great.

Awful coffee, cold chai latte. Slow slow service

This place has got a little haphazard for about a year now. Store opening times are inconsistent and don't match what's on Google. I've popped over a few times the last couple of months and the opening time has just got later. Saturday on Google it says you open at 7am, I turned up at 7:35 and the shop was not open. Also mirroring some other people's comments below, during the mandatory covid mask period rarely did any of the staff if any wore masks or even attempted to. Sometimes the coffee can vary depending on who makes it. Most of the baristas are good but occasionally so you get someone who could be better. As the price of the coffees creep up I'd like to enjoy what I'm drinking. Please update your website and Google with your actual opening times. Thanks!

They were busy. However they soon got to my order and the hot chocolate was really good on such a cold day.

Longest waiting time in my life.