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4,2

Based on 328 opinions finded in 2 websites

4.2Ambience4.2Cuisine4.2Price4.7Service
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Nº 106 in 281 in South Bucks

Nº 3 of 4 Thai in South Bucks

CUSTOMERS TALK ABOUT DISHES WITH.. prawnspicypaybeautifulfriedcurrychickenricemeatduckcookedfishmust

comment_iconOpinions

Sadly giving three stars here. This has been my third visit, of which the last two visits have been phenomenal. The food, again on this ocassion, was incredible. However, the two young waiters were satisfactory their general demeanour was the complete opposite. Not one instance of any smile or positive attitude; it just appeared that they did not want to be there. The restaurant closed at 11pm; at exactly 9.50pm we finished our dinner and sought to order desert. We were presented with the dessert menu, only to be told nothing on the desert menu was available apart from the scoops of ice cream. The gentleman waiter informed us that this was the case as the kitchen staff had already started clearing up? Pardon? With over an hour till close and your kitchen staff are not willing to prepare our deserts because they're clearing up? A very poor excuse and clearly shows a lack of care towards your large group of customers ( we were a group of 12). I think it would have been prudent to inform us during our dinner to order our desert now, if we wished, to avoid upset, again I put this down to the general demeanour of the waiters. Overall, a dining experience consisting of mixed feelings and dissapointment. Again, the food here is to die for, but more care, consideration and customer focus must be provided to your customers, especially if they are a large group.

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Limahl Samarasinghe . 2024-04-04

MORE AT Google

Incredible food, brilliant service

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Sukhraj Takhar . 2024-03-21

MORE AT Google

Been to the Thai Rack a few times, either as a couple or in a big group. It's been excellent every time, great food, nice atmosphere and service, and good for gluten-free and dairy-free options

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Tim Osborn . 2024-03-17

MORE AT Google

Ordered a takeaway from here last night and it was delicious! My favourite meal is Thai Green curry but I find that it can be a bit hit and miss depending on the restaurant. This one was definitely a 'hit' and we will be back. Thank you :)

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juliucas2017 . 2024-02-17

MORE AT TripAdvisor

Brilliant evening for my Sons Birthday. Delicious food, I had stir fried duck with bean sprouts and shikari mushrooms, my Wife and son had 2 very tasty vegetarian meals to share. Great service and an excellent vibe to the restaurant. Thanks Team!

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Ian Peaple . 2024-02-11

MORE AT Google

Food was delicious but it was a long wait and mine had somehow been missed. Might be an idea to get a large group to choose in advance.

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Christine Jeffrey . 2024-01-08

MORE AT Google

Went there on a whim. Great food. Nice atmosphere.Upmarket feel and reasonably priced. Authentic thai cuisine, tasty and flavourful.

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Excursion257331 . 2024-01-05

MORE AT TripAdvisor

Best Thai ever. We love it because everything is always perfect. Our favourite restaurant anywhere. David & Debbie

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David Gerrans . 2023-12-31

MORE AT Google

Fantastic service, food and value. Would recommend, been here a couple of times and both times I’ve been very satisfied with my order

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Happiness63846725983 . 2023-12-16

MORE AT TripAdvisor

The staff are always friendly never had a bad experience and the food is always amazing

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Justin Froude . 2023-12-11

MORE AT Google

My family and I were regulars of this establishment for the past year and a half, until today, when the owner had what I could possibly only described as a complete meltdown in front of the entire restaurant. All the staff and the owners are well aware that we require our food to be mild, a request that they have always satisfied. Unfortunately, during our last visit the food arrived spicy. When we told the owner, he was apologetic and stated that they had a new chef and we were completely understanding of this. On our visit today, we ordered all the food mild again, and regrettably, one of the dishes arrived spicy. However, this time when we informed the owner that one of the dishes was spicy, he threw his toys out of the pram, and told us; “this place isn’t for you, you should go” before removing ALL the food off the table. Even the dishes that we had NOT complained about and other members of the family were still eating were removed from the table. He continued to loudly and agitatedly rant about how the dish could not be made any milder than it already was, how his kitchen was giving him “grief”, and that we should leave the restaurant, without any consideration to the fact that we have been regular customers of his for the past year and a half. Myself and my entire family were stunned by such behaviour, especially considering that we were regular customers. We were clearly not alone in our shock at the way we had been spoken to and treated, as other diners began to record the owner’s completely unjustified and unprompted meltdown/tantrum on their phones. Never have I, or any of my family have ever been subjected to such appalling hospitality. Being told to leave the establishment for the “crime” of asking for mild food (a request which the restaurant had been catering to for the past year and a half with no problem whatsoever) was both stupefying and humiliating in equal measure. It is perhaps exacerbated by the fact that a few months ago, when one of the dishes was served with hair in the food, unlike the owners, we didn’t cause a public scene or throw a tantrum, despite this being a rather serious issue of hygiene - we accepted that it was a one-off mistake, moved on with no complaint or further issue, and continued our loyalty & custom to Thai Rack. I can only conclude that this is an establishment run on emotions by immature and impulsive owners who throw a tantrum when things don’t go as planned. This is not the way to conduct a professional business, and is especially unbecoming of individuals in the hospitality sector. I feel concern on behalf of the young staff who have to work under an owner who is seemingly prone to such wild and embarrassing mood swings. If you’re looking for a night of cheap live entertainment a la Gordon Ramsay’s Kitchen Nightmares, where the owners throw tantrums, then look no further, as this is the place for you. If, on the other hand, you’re looking to enjoy a quiet peaceful & enjoyable meal with your family, (without hair in your food, by the way) then this is definitely NOT the place for you to visit. If this is how regular customers are treated, I can’t begin to imagine how they’d treat you as a new customer. Appalling!

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525ak77 . 2023-12-10

MORE AT TripAdvisor

We have been dining at this place for couple of years. We know the owner Richard and Yuphin and have never had an issue as we would always request the food to be mild. If you are running a restaurant then a customer can request either spicy or mild food, and if you can't meet this simple request, you should not be running a restaurant but continue to work for the airline business that you understand better. As a family, we were dinning and were polite and told the staff that one of the dish was really spicy and the not the usual. I asked of the owner Richard, as he always pulls up a chair and talks to us, as we are always polite and courteous customers. Sadly the owner turned in to Jekyll and Hyde, as Richard completely turned against us, like a horror movie, & started to remove all the dishes and plates from the table and told us leave the place. my wife was stilling eating. This gentleman is simply not fit to deal with customers as he has no class, etiquette, and does not knows the meaning of hospitality, as his background is not restaurants and i suggest he attends anger class’s. A complete unprofessional cowboy who really does not know how to communicate with customers. If he was working for Gordon Ramsay he would have been fired on the spot for gross misconduct towards a customer whose only fault was to ask for the food to be mild something he has always done in the past, so why was today an exception. Sad fact is that his wife was giving him a hard time, so he thought here is a nice polite family dinning, that he can offload his anger, as he couldn’t tell his wife, as she would not tolerate such awful attitude, so we were given hell by him this evening. Let me remind the restaurant that you can keep your place, as we can go to much better places then the dump you run in Gerrard’s cross that is mostly empty, as we are not charity case that you behave in this pathetic and disrespectful way. I would suggest you learn to control you anger first or stick to repairing plane. If Thai Rack was the last place on the earth we would rather starve then eat the rubbish you serve with your pathetic attitude! You can refuse as management reserves the right, but once you have booked a customer for an evening dinning you need to behave with professionalism, grace & politeness as this is a restaurant you running not a kindergarten. If you can’t take the pressure then I strongly suggest you close this place down!!

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H P . 2023-12-10

MORE AT Google

My family and I were regulars of this establishment for the past year and a half, until today, when the owner had what I could possibly only described as a complete meltdown in front of the entire restaurant. All the staff and the owners are well aware that we require our food to be mild, a request that they have always satisfied. Unfortunately, during our last visit the food arrived spicy. When we told the owner, he was apologetic and stated that they had a new chef and we were completely understanding of this. On our visit today, we ordered all the food mild again, and regrettably, one of the dishes arrived spicy. However, this time when we informed the owner that one of the dishes was spicy, he threw his toys out of the pram, and told us; “this place isn’t for you, you should go” before removing ALL the food off the table. Even the dishes that we had NOT complained about and other members of the family were still eating were removed from the table. He continued to loudly and agitatedly rant about how the dish could not be made any milder than it already was, how his kitchen was giving him “grief”, and that we should leave the restaurant, without any consideration to the fact that we have been regular customers of his for the past year and a half. Myself and my entire family were stunned by such behaviour, especially considering that we were regular customers. We were clearly not alone in our shock at the way we had been spoken to and treated, as other diners began to record the owner’s completely unjustified and unprompted meltdown/tantrum on their phones. Never have I, or any of my family have ever been subjected to such appalling hospitality. Being told to leave the establishment for the “crime” of asking for mild food (a request which the restaurant had been catering to for the past year and a half with no problem whatsoever) was both stupefying and humiliating in equal measure. It is perhaps exacerbated by the fact that a few months ago, when one of the dishes was served with hair in the food, unlike the owners, we didn’t cause a public scene or throw a tantrum, despite this being a rather serious issue of hygiene - we accepted that it was a one-off mistake, moved on with no complaint or further issue, and continued our loyalty & custom to Thai Rack. I can only conclude that this is an establishment run on emotions by immature and impulsive owners who throw a tantrum when things don’t go as planned. This is not the way to conduct a professional business, and is especially unbecoming of individuals in the hospitality sector. I feel concern on behalf of the young staff who have to work under an owner who is seemingly prone to such wild and embarrassing mood swings. If you’re looking for a night of cheap live entertainment a la Gordon Ramsay’s Kitchen Nightmares, where the owners throw tantrums, then look no further, as this is the place for you. If, on the other hand, you’re looking to enjoy a quiet peaceful & enjoyable meal with your family, (without hair in your food, by the way) then this is definitely NOT the place for you to visit. If this is how regular customers are treated, I can’t begin to imagine how they’d treat you as a new customer. Appalling!

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A K . 2023-12-10

MORE AT Google

We have been dining at Thai rack for the last year or so. When placing an order we always request mild food so the establishment is aware of our requirements. However the last 1 visit the food was spicy and we told the owner Richard who admitted that a new chef has started and apologised Yesterday we decided after few weeks to visit again. We called to ask if it was ok to come since it was a late booking, were assured that if we were there in half hour than there is no problem. We arrived in 25 minutes and were told to sit wherever. We quickly placed our order and again asked for mild food unfortunately the food turned up spicy. We asked for Richard who than had a massive meltdown and just took our food away even though it was only one dish we had said was spicy and asked us to leave. It was probably the most utterly ridiculous disgusting shameful behaviour from a restaurant owner no professionalism. Unfortunately it was rather a Jekyll and Hyde personality we were made to see they were other diners in there and they started to video the whole incident. So the crime we had committed was to ask for food to be mild which they had been able to deliver for a year or so and the unprofessional owner decided to throw his toys out of the pram and insult us. Disgusting and pathetic are probably mild words.

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happyholidays01 . 2023-12-10

MORE AT TripAdvisor

We have been dining at this place for couple of years. We know the owner Richard and Yuphin and have never had an issue as we would always request the food to be mild. If you are running a restaurant then a customer can request either spicy or mild food, and if you can't meet this simple request, you should not be running a restaurant but continue to work for the airline business that you understand better. As a family, we were dinning and were polite and told the staff that one of the dish was really spicy and the not the usual. I asked of the owner Richard, as he always pulls up a chair and talks to us, as we are always polite and courteous customers. Sadly the owner turned in to Jekyll and Hyde, as Richard completely turned against us, like a horror movie, & started to remove all the dishes and plates from the table and told us leave the place. my wife was stilling eating. This gentleman is simply not fit to deal with customers as he has no class, etiquette, and does not knows the meaning of hospitality, as his background is not restaurants and i suggest he attends anger class’s. A complete unprofessional cowboy who really does not know how to communicate with customers. If he was working for Gordon Ramsay he would have been fired on the spot for gross misconduct towards a customer whose only fault was to ask for the food to be mild something he has always done in the past, so why was today an exception. Sad fact is that his wife was giving him a hard time, so he thought here is a nice polite family dinning, that he can offload his anger, as he couldn’t tell his wife, as she would not tolerate such awful attitude, so we were given hell by him this evening. Let me remind the restaurant that you can keep your place, as we can go to much better places then the dump you run in Gerrard’s cross that is mostly empty, as we are not charity case that you behave in this pathetic and disrespectful way. I would suggest you learn to control you anger first or stick to repairing plane. If Thai Rack was the last place on the earth we would rather starve then eat the rubbish you serve with your pathetic attitude! You can refuse as management reserves the right, but once you have booked a customer for an evening dinning you need to behave with professionalism, grace & politeness as this is a restaurant you running not a kindergarten. If you can’t take the pressure then I strongly suggest you close this place down!!

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HP K . 2023-12-09

MORE AT TripAdvisor

We have been dining at Thai rack for the last year or so. When placing an order we always request mild food so the establishment is aware of our requirements. However the last 1 visit the food was spicy and we told the owner Richard who admitted that a new chef has started and apologised Yesterday we decided after few weeks to visit again. We called to ask if it was ok to come since it was a late booking, were assured that if we were there in half hour than there is no problem. We arrived in 25 minutes and were told to sit wherever. We quickly placed our order and again asked for mild food unfortunately the food turned up spicy. We asked for Richard who than had a massive meltdown and just took our food away even though it was only one dish we had said was spicy and asked us to leave. It was probably the most utterly ridiculous disgusting shameful behaviour from a restaurant owner no professionalism. Unfortunately it was rather a Jekyll and Hyde personality we were made to see they were other diners in there and they started to video the whole incident. So the crime we had committed was to ask for food to be mild which they had been able to deliver for a year or so and the unprofessional owner decided to throw his toys out of the pram and insult us. Disgusting and pathetic are probably mild words.

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Sonia Ko . 2023-12-08

MORE AT Google

Me an my partner had a lovely meal here tonight very nice food, great service, well priced couldn’t fault it! Will definitely be returning soon!

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Stephen Goodwin . 2023-12-06

MORE AT Google

I'm starting to become a regular here. Great food and tasty. My only disappointment is young lads serving. Need more training.

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Bryan Goozee . 2023-11-07

MORE AT Google

Met some friends for a dinner gathering, the food and service was fantastic. Quality of the dishes and they were able to make adjustments for vegetarian options. I would recommend this well run establishment.

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Yogesh Patel . 2023-11-05

MORE AT Google

Wonderful family meal. Warm welcome, lots of attentive staff, beautiful decor and clean facilities, food was awesome!

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Martin Musselwhite . 2023-10-22

MORE AT Google

Beautiful food and atmosphere. there's a set menu or a normal one and both are very reasonably priced. The drinks and wine menu was of good choice. Worth a visit

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S C . 2023-09-24

MORE AT Google

This is an excellent Thai restaurant. The cooking is from the heart and the service is from the heart! We are always welcomed with smiling faces. The owners are humble and that is a huge part of continued consistency. Thank you all at Thai Rack! We recommend this restaurant very highly.

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Mani Sharma . 2023-09-09

MORE AT Google

We have loved u for a long time , 5🌟 every time But not now as we have been unhappy for a while & we gave u one more chance tonight. Disaster , Order wrong & food definitely not good . Items replaced FOC , but should have been right first time . Really sorry we will not be back 🥲

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O6970MUsusanj . 2023-09-04

MORE AT TripAdvisor

My favourite Friday with friends night. Never disappoints. The food is delicious, the staff are lovely. I have been a regular visitor for over 15 years. I always recommend it to friends and neighbours. Thank you team Thai Rack, you are amazing 😍

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Alexandra H . 2023-07-28

MORE AT TripAdvisor

Lovely ambience. Lunch express menu was reasonably price. Great service and certainly would visit again!

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Alex C . 2023-05-02

MORE AT Google

I have been to this restaurant many times before but well before Covid and in small groups (6 max), I remembered the food being really nice so decided to book it for a work evening dinner. The food was absolutely delicious and ample (we had one of the set Menus), also they catered for GF and Vegan guests. Service was very attentive and staff was really lovely. Everyone commented on how nice the food was. Another winner! Thank you very much for making our evening a great experience.

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Y2982MAchrisf . 2023-02-12

MORE AT TripAdvisor

The restaurant was quiet when we visited, and had a rather old fashioned air about it. However the food is the important thing. Despite a mistake with our order we didn't mind as apologies were made and the young man serving us was very personable. The food was good but some dishes were better than others. Ideally you would make several visits to try and work out the best dishes to order for your personal taste. All the food was nicely presented. Parking was difficult in the area so you might need to allow for this.

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Getaway776908 . 2023-02-09

MORE AT TripAdvisor

Very welcoming. Fantastic tasting food, and good value for money.

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Graham Green . 2022-12-16

MORE AT Google

We had three visits to this restaurant in a short period of time with really good experiences. My partner being a vegan was able to pick dishes that suited and I was able to try red, green curries and my favourite

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AA_OnTheRoadAgain . 2022-11-23

MORE AT TripAdvisor

We’ve eaten here many times as well as have many takeaways. I’m Coeliac and the menu is fantastic for me. We’ve not only never had a bad meal, we’ve never had a bad dish! The food is always fresh, full of flavour and delicious! The restaurant itself is not flash, probably a little functional, but I’ve been to many flash, high ens restaurants that are style over substance! This restaurant provides great food with friendly service! Highly recommend!

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R7053DMstefanb . 2022-11-05

MORE AT TripAdvisor

Excellent take away followed by a very flavoursome meal in the restaurant. Delicious flavours and attentive service

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Simon Penniston . 2022-10-27

MORE AT Google

Our favourite thai restaurant in the area. Great quality food, not too spicy, good price and nice round tables for a nice evening out with friends or family.

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Onkar Singh . 2022-10-18

MORE AT Google

Staff our very welcoming, overall it was a pleasant experience, swiftly seated with complimentary prawn crackers and drink order taken. It wasn't a long wait for my food, Pad see-ew and a beef masaman with steamed jasmine rice. The pad see ew was good, I've had it many times before from a number of restaurants and street vendors alike, nice fresh veg and soft noodles and juicy chicken. The masaman on the other hand was far too sweet for my taste and seemed to be rather aromatic, maybe the whole star anise I found in my bowl, I couldn't finish the whole portion as it was just too much.

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Zach Browne . 2022-09-28

MORE AT Google

Amazing food, one of the best authentic Thai restaurants I’ve been to. Great service too

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H P . 2022-09-06

MORE AT Google

Didn’t mind the restaurant was quiet, but the food was not great. Regardless of what we order in a Thai we expect a bit of chilli spice but food was quite bland. Nice restaurant but disappointed with the food.

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Tracy B . 2022-08-26

MORE AT TripAdvisor

Lovely Thai food! The beef Penang had so much flavour and the king royal rice (I think) had a lot of seafood. I would definitely come back. Not too expensive and Staff are nice. Nice deco.

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Sofia Pountney . 2022-08-24

MORE AT Google

We had arranged with the restaurant to have a birthday party for our 4 year old for 16 people. The restaurant was very obliging and accommodating. We were allowed to come in before 12pm to set up. The restaurant allowed us to put up birthday decorations and kind enough to arrange the table layout to our choosing. They had refrigeration available for the birthday cake, if needed. There were a number of small things they did which made the experience seamless and fuss free. They were on hand just in case we'd forgotten anything. The food was simply lovely and everyone enjoyed it. Thank you to the staff and cooks for helping us make a memorable birthday party for our 4 year old.

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TonySV3 . 2022-08-13

MORE AT TripAdvisor

Some of the best Thai food I’ve ever had! Fantastic service and attention to detail like serving us hot plates to keep our food warm once it arrived. Everything tasted fresh, the produce was good quality and cooked well - not over or undercooked. The flavours were delightful, and the portion sizes and pricing was decent too. We don’t live in the area, we were just passing through whilst staying at The Crazy Bear in Beaconsfield but if I was ever in or near the area again, I would definitely eat here again! By far the best restaurant in the area and surrounding villages. Thank you! See you again soon.

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Aksara Inamdar . 2022-07-26

MORE AT Google

My wife and I celebrated my retirement with a meal at my favourite Thai restaurant. The food was, as usual excellent and the service absolutely superb. Thank you

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Peter Fearon . 2022-06-23

MORE AT Google

Amazing food.. I will definitely order again... Sooo good. Highly recommend.

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Louise Worrall . 2022-06-06

MORE AT Google

Went for dinner with 9 people. We were the only people in the restaurant. Service was mega slow and food quality has fallen drastically. We have been coming for 15 years and were quite disappointed. The lady owner or manager was rude and quite off handish and really not friendly. Made our evening very uncomfortable. Everything had to be asked for twice. We had nothing to write home in terms of service in spite of the fact that the restaurant was empty.! The bill took ages and they still work with hand written notes! Time to buck up on service and food!

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Aru B . 2022-05-16

MORE AT TripAdvisor

Visited on a few occassions. Great starters. Nice efficient service in a well presented venue. Only the pad thai was too sweet but apart from that nice mains.

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Gummy269 . 2022-04-30

MORE AT TripAdvisor

We were only staying in Gerrads Cross for one night and decided on a quick supper. It was a Monday night yet this Thai was really busy and now I know why! It was very good food, reasonable service (considering how busy it was) and not too expensive - would definitely return

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Austyn H . 2022-04-05

MORE AT TripAdvisor

Really good food, fantastic hosts.

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John Bruce Guthrie . 2022-03-13

MORE AT Google

Good Thai food. A tad pricey for the portion size but the taste is good for the most part. Red curry definitely the stand out. The pork was pretty dry and the green curry was meh, but a decent all-round takeaway experience.

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Rahul Randev . 2022-02-07

MORE AT Google

Worth the wait!! The poor parking , While 90 min wait for take away and resturant packed that is for a reason the food is fantastic and I mean the best Thai food around by miles. Very pleasant staff . We will be back!

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Nick Lee . 2022-01-30

MORE AT Google

First visit to Thai Rack, and was pleasantly surprised. We went for an earlier booking at 18:30, which did mean the restaurant was pretty empty to start with, but this changed throughout our meal. We decided to give the set meals a miss, which looking back would have been a better choice, seeing of the variety on offer. We started with the duck to share, and it was majestic. Both mains were very nice, but because my wife had the spice removed from her chicken dish, it did make it rather bland - our fault I know!! I had the weeping tiger steak - very nice indeed. Pad thai as a side dish, and sorbet to finish of a very nice meal. At £80 with drinks, you could argue that it was on the pricey side, but hey ho!!

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RickDen . 2022-01-24

MORE AT TripAdvisor

This review is based on a takeaway. The food is well made and tasty. I think it's expensive but we thought we'd give it another try. However, the reason I've marked it down is because of my frustration with how inaccurate they are about order times. Putting aside that I was told it was going to take 50 minutes to prepare the order, it took a further 20 minutes of waiting for it when I got there. This happened last time I used the restaurant when Covid wasn't an excuse.

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Stu . 2022-01-18

MORE AT Google

Our fav place for a first class Thai meal - reasonably priced too!

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David Gerrans . 2021-12-31

MORE AT Google

Large portion sizing and worth the visit!

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Jonathan Booker . 2021-12-11

MORE AT Google

I took a friend for lunch to Thai rack, the service was friendly, the food amazing and presentation was beautiful… I will be going back in a few days for dinner. Thai rack takes Thai food seriously. Absolutely amazing meal.

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N Powell . 2021-11-27

MORE AT Google

Amazing express lunch good portion size at a great price. Service was spot on, will definitely be our new Friday lunch go to, will take us a while to get through the vast menu

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Philippa Jenkins . 2021-11-19

MORE AT Google

We live local to Thai Rack and my husband and I were excited to try out this restaurant. We ordered the papaya salad which was nice and then the duck with peppers and onions. I am not a massive eater so had half my duck and thought I would take the rest home. As soon as I got home, I realised they only gave me the rice. I was annoyed as this restaurant is not cheap. I immediately called up asking where my duck take away was just to be told that it had probably been thrown away and nothing could be done. I was shocked that I didn't even get a sorry from the manager or even a gesture that they would make me another especially since I had paid for it. I feel had it been any other restaurant, I would have received an apology and a replacement dish. This has just left me annoyed and I definitely won't be returning.

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Natasha Wiening . 2021-10-22

MORE AT Google

The food here is excellent - authentic Thai food and very friendly and helpful owners. We came on our motorbike and they were super helpful with our gear… bending over backwards to make us feel welcome.

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Tom Drion . 2021-10-21

MORE AT Google

Had a great evening here last night. The service was first class, nice table and our meals were amazing! We met the lovely owner Yupi who obviously works very hard to ensure everyone enjoys being there! We will definitely go again as soon as possible

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Welshmandownunder . 2021-10-15

MORE AT TripAdvisor

A lovely restaurant, the food here is delicious. Will become my new thai place.

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Balbir Banwait . 2021-09-28

MORE AT Google

It was a 50th bday meal... Food took ages to arrive, they wouldnt do a mixed starter for 1 for the bday boy so he had to have for 2 and it was cold, chicken very dry & over cooked... flavours were good but everything was over cooked so we didnt eat it, very poor.. Staff not the greatest. I certainly wont be going back

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Mint . 2021-09-20

MORE AT Google

One of our favourite Thai places. Always friendly staff, excellent food and good wine.

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Nitesh Tank . 2021-08-31

MORE AT Google

Great, friendly staff and superb tasting food. Reasonably priced and high quality. Visited early Saturday evening and very lively. Very enjoyable evening.

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Sharon Richards . 2021-08-28

MORE AT Google

We had planned to introduce a friend to the local Thai restaurant and ended up at Thai Rack. The lunch menu is not as extensive as the evening one but offers a very good selection. The starters were perfect for three, Satay and Fish Cakes, both were good and served quickly. The main courses were large enough to be filling but not excessively so. All three were freshly cooked. Service was excellent.

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Geoff G . 2021-08-12

MORE AT TripAdvisor

Just had a home delivery, food arrived in 30 minutes which I know sometimes people moan about waiting too long but I was thinking I've just ordered one hundred pounds worth of food for our wedding anniversary for my family and I was right to be concerned. Food was very poor, we didn't have a clue what was what, no labels just numbers written on boxes but the numbers all looked the same. I ordered half of duck they must of found the smallest duck in the world I reckon a vegetarian could of ate it starters and main courses were very poor. I've just read they're try to sell good luck.

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G7459INsarahl . 2021-08-04

MORE AT TripAdvisor

Very expensive and the owner charged us extra things we didn't have

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J Shah . 2021-06-12

MORE AT Google

amazing place, with amazing people and geniune tasting food. really enjoyed the food. not to pricey, paid £400 for 9 people and we were all stuffed to the max. highly recommend it.

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George . 2021-05-28

MORE AT Google

Their excellent takeaways have kept us going during lockdown. Can’t wait to visit in person after 17th May.

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Barbara R . 2021-05-12

MORE AT TripAdvisor

Consistently great food and standards. Our fav restaurant around, delivery is great and when we are allowed back in, we will be back in as regulars!

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Gavitio “Gavitio” Gaming . 2021-04-10

MORE AT Google

My family and I have been going to this restaurant for many years, the food is always great and the service is too, takeaway and eat in.

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Chris Blissett . 2021-02-13

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I have always enjoyed the food here, however on this occasion I am horrified and appalled at not only what was served to me but also the customer service. I had concerns about the meat within the prawn toast, which is usually a white colour,...

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Santitaz111 . 2021-01-18

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I have always enjoyed the food here, however on this occasion I am horrified and appalled at not only what was served to me but also the customer service. I had concerns about the meat within the prawn toast, which is usually a white colour, however on this occasion as I felt the meat tasted different I looked inside to find the prawn filling to be grey. I called up the restaurant to express my concerns as I was understandably worried about what I had consumed, to be told I was incorrect about the grey colour without the restaurant having even picked up the food for examination yet. Once the driver picked up the prawn toast I proceeded to call the restaurant to ask if they knew what the grey meat was, at this point I was told it was chicken, to which I was immediately distressed as I am a pescatarian and the menu description denotes prawn as the sole ingredient. Once I informed her of this she then laughed and replied ‘oh no there is no chicken don’t worry’. I continued to ask what it was, with no response provided other than ‘that is how prawn toast is’, which I will categorically disagree with, having had prawn toast many times in my life. She hysterically laughed at me and as continued to express concern she hung up on me. I am disgusted at how anyone can be so belittling and rude, especially someone who is in the hospitality field and to such a long term customer. There was absolutely no concern as to what the strange meat was or my well-being as a customer. I cannot believe I was laughed at hysterically for voicing what would be a normal concern to anyone if they saw grey coloured meat was in the prawn toast! Not only do they need to look into their food safety but they should definitely consider retraining their staff and teaching them manners and human decency.

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Taz S . 2021-01-18

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Had a takeaway delivered yesterday - was delicious. Generous portions and tasty. Quite expensive but worth it.

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510helenem . 2020-11-21

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Tasty authentic food been coming for years

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Happ Sandhu . 2020-10-07

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Our local thai takeaway, always blown away by the Massaman curry! Owners are super friendly :D

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Laura Boxall . 2020-09-21

MORE AT Google

Loved the food. Good ambiance. We do really enjoyed coming here everytime.

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Dan San Jose . 2020-08-22

MORE AT Google

The food is excellent--they make the best red thai curry I've ever had, but everything we've ordered has been great. The service is also superb. And thorough cleaning of menus, chairs, tables etc to reduce COVID risk... What more could you want? They have earned...

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dineshpr1980 . 2020-08-18

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Simple but good one, some dish are spicy and tasty, all well. The waither is simpatic and tried to help to choise the best disch

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Paffutello . 2020-08-04

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Ordered a take away last night - amazing food and super quick delivery. Would highly recommend and will definitely be returning

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Inspire579708 . 2020-06-01

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I told them on the day, this is the best Thai Restaurant i have EVER visited, the tastes are amazing and the depth of flavour is intense. If you don't you will regret it.

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Roy Hurst . 2020-03-16

MORE AT Google

Great service, brilliant flavours and lovely setting

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Chetan Rajanwal . 2020-03-16

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Always warm and welcoming, great menu and spot on with pricing.

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Dee momi . 2020-03-13

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Absolutely superb, food and service 5*.

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Guy Fewtrell . 2020-03-11

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Good food and a pleasant restaurant for valentine's. They really should brief the staff as literally no one knew how the set menu worked. Nice kids serving, but no clue. Training???

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Martin Weatherilt . 2020-02-24

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Superb food and staff who were attentive whilst being patient at the same time. Fairly busy evening (Valentine's hangovers), but seamless service and as mentioned, delicious meal. I'm going back next with and taking more friends 👍

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James Alliak-Howlett . 2020-02-20

MORE AT Google

Having heard many glowing recommendations of the food at Thai Rack we booked for our son's 31st birthday and I am very glad we did. Firstly, and most importantly, the food was really nice. We had a variety of dishes for our starter and shared...

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teacher2435 . 2020-02-16

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Visited on a recommendation, lovely restaurant for a first date. Busy without being over crowded, table service attentive and friendly, recognising and allowing us to order at our own speed. Definitely one to visit again in future. Thank you Thai Rack !

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JimboBeamish . 2020-02-15

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Excellent authentic Thai food, wonderful service and good value for money ! A lovely restaurant and a much enjoyed evening.

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Pat R . 2020-02-12

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Booked with friends could have walked in and got a table did get busy good menu and range of food and a nice wine list the staff where very good and looked after us well The food was very nice and tasty and service at...

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F4343CGcharlesh . 2020-01-28

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Food is good , staff are very friendly and prices are very reasonable.

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Saad Vassi . 2020-01-28

MORE AT Google

Food always delicious, but the owners/ managers seem quite overbearing which has an impact on atmosphere. Fair enough if they are helping out, but often they are just sat on the booths as if it were their living room observing the waiting staff whilst on their laptop, which doesnt create a very welcoming entrance

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Zoe Preston . 2020-01-14

MORE AT Google

Delicious food here always consistent. My favorite dishes are the Thai green curry and red curry. The chicken satay is amazing too. Only been here 4 times but always consistent

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Saty Singh . 2019-12-24

MORE AT Google

You get a warm welcome when you arrive, and the restaurant is much bigger than you expect. White table cloths, and comfortable seating. Great food - all freshly cooked - can see why this is so popular for both eat-in and take-away.

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TonyR867 . 2019-12-12

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The lovely owners really know what they are talking about when it comes to the food, so trust them. They will cater for your spice levels perfectly(I love spicy food). Starters were really good. We had a minced prawn starter( that was recommended) and the...

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Nitesh T . 2019-10-14

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Food was delicious. Great service. Really well priced.

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Anton Yearwood . 2019-09-06

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Long week and we needed a treat, Thai Rack is our "Go To" as the food is always excellent and we are in the free delivery area, so perfect. As always sooooo tasty. Recommend no 64 - Gaeng Kua Goong Nang ( Jumbo King Prawns...

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O6970MUsusanj . 2019-09-06

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The menu offers a good cross section of Thai dishes. I had a lovely starter of prawn toast (which was also quite substantial) and a penang curry which was delicious. Though it wasn't very busy, staff were friendly and efficient.

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_umzog . 2019-08-13

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Passed by many times over the years but never thought about trying it until a couple of weeks ago. Glad we did. The food was really good ,as was the service, and as it's within walking distance we will certainly visit again

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Brian F . 2019-08-07

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As ever you guys deliver, literally

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O6970MUsusanj . 2019-07-29

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Food and service are superb. Best thai in the area

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Olly McManus . 2019-06-23

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A local restaurant which is a family favourite. Food, atmosphere and staff are always excellent and super accommodating.

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sanjw2016 . 2019-06-07

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great food, great atmosphere, great servcie

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Jagdeep Jhutty . 2019-04-19

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Service was pleasant & food even more so. A little more pricey than expected but all forgotten after a chang beer, very happy overall.

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Charlie C . 2019-04-15

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I think a lot of people will miss Thai Rack because it is not in the High Street and even when you pass it, you cannot really see the size of the restaurant. Having had diner at the neighbors I gave this a try.

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O224D . 2019-03-31

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