Costa Coffee in Walsall

Ordered latte, muffin and cookie…..only had latte delivered, where was my muffin & cookie?????

Coffee always good staff very attentive.

The server Kera was extremely rude. Won’t be returning.

Good clean place with friendly staff

The most underwhelming costa i know, including drive throughs. They dont seem to listen or get through the queue. Seating facilities outside are not that great.

Felt robbed with my choice of drink...more like a cordial but cost nearly £4 gosh the mark up is 1000+% shocking! Do not recommend!!!

You can get expensive coffee here if that's what you like 👍

Go most Sat and Wed coffee and toast. Staff always friendly and helpful . Well done all

A typical Costa Coffee, expensive but good drinks

I only go for a coffee but it's quite nice.

Lovely place to grab a coffee. Lovely staff and always great menu items prepared well. :)

Just walked in and “jamie” told me to leave for not ordering. I had just grabbed a seat and sat down with a group I asked the group what they wanted and they didn’t want anything and I wanted to get a brownie. So I get up to order and Jamie stood infront of me and said I had to order something or leave. I told i him I wanted a brownie and I was going to get one. He says I’m rude which I don’t even know how. I apologise for “being rude” and try to order my brownie while waiting in line. He says he’s kicking me out and refusing to serve me and I’m apparently banned. Never going costa again.

This is one of my favourite places to meet up.

I love Costa my favourite shop

Friendly staff good service clean shop

I have been today to Costa and did not enjoy at all their coffee-I guess they forgot to add the coffee + extra shot I ordered and paid for, so I got 2 coffee + cream frappes being actually something white with an artificial cream, most disgusting thing I tried so far.

First problem I’ve had, coffee fine, ordered Kitkat muffin got blueberry?

The service cycle of Costa just makes no sense to me, you tell the member of staff at the till your order, then have to repeat it to the person making drinks. There's no hello, smile, conversation, just a conveyor belt of customers queuing for mediocre coffee. There's very little care taken over the coffee which is the reason for the lack of quality. Portafilters are reused without brushing or even fully knocking out. Dosing is lackadaisical, and tamping is half-hearted and not level. Milk is even worse as they repeatedly reuse pitchers without cleaning them 🤮. It wasn't even busy, so a bit more time and care taken would produce far higher quality drinks.

Delivery driver followed instructions- thank you!

items missing..ive just mived into new home with a baby n no food yet so was relying on the cokd drink being deluvered

It's a costa but with good options and choices.

Great staff, good choice of food and drink too

Perfect cappuccino! And staff are nice and friendly! It used to be not so good, but a change of staff that knows how to make a good cappuccino, makes me happy! It is 10p more than other Costa

The cafe is no different from any other Costa. Service was quite slow compared with others. However the disabled toilet had no toilet roll and hand wash empty, and dryer didn't work. Not acceptable.

Order didn’t arrive for 1hr30mins late and when it did it was stone cold

Ordered a large coffee and cup was half full, unsure if they put syrup in (regular order from another branch) Toasties not cut in half and frap didn’t look the best

Never any free tables and if there is they are dirty. Staff are rude, young lady rolled her eyes at me when I was struggling at the till with my pushchair and bags, wouldn't advise anyone to go here, try simply delicious instead.

Barrister Alex is amazing with fast service. Came with my elderly nan who has a speech impairment and wanted to order, Alex handled this INCREDIBLY with patience and respect. Her serving ability and customer service is out of this world !!! WELL DONE ALL👏👏👏

After waiting almost 2 hours for my drinks,they came missing items and melted.Reported to just eat said they would email me about issuing refund but nothing.

Order was confirmed 1:30 with approx 20mins for delivery time. Very disappointed with this length of delay :-(

My husband and I went in the Aldridge branch of Costa for a cappuccino and latte. The staff were very friendly and helpful, and the drinks were delicious, and the icing on the cake was to sit outside and drink them in the sunshine. Thank you for excellent service.

Always a good cup of hot chocolate and very accommodating for young children. Staff are friendly and helpful.

It is what it is. You know what you're getting. Good delivery and exactly what was ordered

The young lady (jess) who served me again today is just always such a pleasant person. It's so lovely to walk in to a coffee shop and be greeted by someone so lovely.

Drinks were terrible no caramel at all .

Often slow service and food cold in the middle. I regularly drive to Costa at Wall Island instead.

Ambiance was great. Staff welcoming and friendly. Drinks and food as one would expect of the Costa brand. The whole experience was quality.

It took a long time to arrive, and when it did it was only warm. Disappointing as we only live a few minutes away. First time using Just Eat, and I think it will be the last.

Friendly staff, very clean. And a relaxing atmosphere.

My pregnant partner and I visited this store, and the service was the worst I’ve seen. There were empty tables, but not cleaned, on asking , for them to clean one, it was like asking for the world, the girl came over with the most put out face, like I was asking for the world. The order came and it was the wrong order, again letting them know this, was like my fault! I thought speaking to the manager would help me in my visit today, to find the managers view was, that me and my pregnant partner should have sat where the tables were empty, not the tables we wanted, crazy or what! Is it to much to ask to pick up a tray and spray , am I really asking for to much? To confirm this is the Aldridge branch!

Absolutely loved the sausage baps. Will definitely order from here again.

Great place. Friendly staff. Drinks and fish tasted good too.

Sceptical about ordering coffee online was worried about it being cold/soggy food. Was wrong arrived hot and tasty. Will order again 😊

We had 2 drinks hot chocolate and a coffee we both thought they was week on taste..

A friendly team and great coffee. Now even better with M&S food!

Slow service. Queue took a long time to go down. Lady at till was efficient.

X2 lattes were stone cold as was hot chocolate, well cold chocolate as it was

I love coming here. The staff are always so friendly, and delivery is always speedy. If you're every in the area, I highly recommend this Costa

Significant change in service in the last 12 months. Painfully slow and wrong orders. Food and drinks are standard Costa fare so that's consistent. Service is at least half the experience hence the rating.

Friendly staff and the costa standard you expect.

I visited today and bought a skinny latte and toasted sandwich. Not asked what size I wanted - just assumed it was large! Offer different sizes. When put in front of me I asked if they had put any coffee in as it was so weak. It looked like a glass of hot milk! Tasted disgusting! Sandwich not toasted one side. Again disgusting! I ate the sandwich as I was hungry and in a rush but left the coffee. All in all terrible

Very slow service. My experience not once but multiple times. Approx 12 mins stood waiting for one coffee this morning. Would probably choose to go somewhere also for a quick coffee.

Yummy 😋 cake, hot 🔥 hot chocolate and latte.

Drinks where half empty Toastie was burnt

Always lovely coffee and helpful friendly staff.

Nice atmosphere, lovely & warm. Liked that they had pouring cream for my coffee 😁

I mean the service and drinks are alright but the prices are a joke, not paying a few quid for a decent drink, no chance. I've heard plenty of praise but personally I'm not exactly sleeping on a pile of cash so I'll pass on their products.

Great staff and good choice of food.

Meet up with friend for coffee. Very clean store plenty of assistants. My friends flat white done to perfection. Tables cleared and cleaned regularly

Very good toastie will go again

On 3 choice as out of stock of everything xxx

Had a cappuccino and cake while catching up with family .

I ordered food as a treat to my staff as I was away and your quality control is clearly none existent.

Popular place, as good as ever.

Staff always helpful and friendly.

Great place. Hardly ever queuing. Fast service

Pleasant experience, lovely food and good selection with M&S range.

Only received 1 blueberry muffin instead of 2 ordered.

ORDER NOT RECIEVED AND REFUND NOT ISSUED

Coffe was lovely wè had toast marmalade smashing .Place was very clean

A flat white with a slice of their carrot cake is a wonderful treat in comfortable surrounding and a great place to meet friends for that catchup.

Lovely selection, great facilities & layout. Great selection of foods including a few vegan options. Lovely friendly atmosphere & staff

Great staff had our dachshund with us and the girls were lovely telling me about there dogs x

Food delivered on time and to a brilliant standard. However, I want to stress how important it is to ensure all listings here are correct. I ordered two hot cross treacle tarts which were listed as ‘vegan’ on Just Eat, however when receiving the products I double checked the labelling and found they contain egg. This could potentially be a serious issue for someone with an egg allergy so please please please double check if you aren’t sure!

What can I say? Well they forgot all about the food part of my order and I prefer to eat and drink at the same time, not drink first followed by a delay then my food.

Only popped for a take out drink. Fairly busy but service was quick.

Typical Costa, very expensive. Nice for a treat.

Usually quite busy large store with nice staff

I think they've had a refit and think its now under new management. Lovely staff, nice coffee but personally its too loud. The sound echos and I was struggling to hear my friend who was sitting opposite me. Thats more personal opinion though

Met up with a friend lovely clean place with well presented food. A little noisy behind the counter

Everything was great, however the delivery driver had let half of my coffee leak out into the bag and just left it on my door step and didn’t wait for me to go to the door

Just had coffee.Very pleasant staff.

Friendly staff. Relaxing atmosphere.

Friendly driver. Drink was perfect!

Very busy friendly, place to have a coffee

Typical Costa. Usual layout. Good size. Expensive, as you would expect.

Very good service AAAAAAAA+++++++

Order was delivered to incorrect address.

Good location .with seats outside in summer its also opposite the bus stops .

Not the best experience. First time I went in was fine no problems, hospitality was good. I went in today to be served by a member of staff who was not so customer service oriented, and seemed rushed and fed up. No pleasantries by the counter staff. Not all are that bad in there but this particular one " won't mention no names" wasn't very pleasant. Also I asked for minture hot chocolates not festive as they don't do them in mintures but was still charged around £3.50 for a small ! We go to the one in brownhills and they never charge that amount, there great!.. Aldridge Costa you are so very disappointing!..

great food, great service, delivery driver always pleasant

DRIVER IS AN ABSOLUTE PLEASURE - REALLY NICE MAN! NEEDS A PAY RAISE

Lovely cafe. Always friendly service.

Rude delivery driver, ignored delivery notes

Nice coffee and cake. Staff helpful to carry tray to table. Tables are cleaned after use

Really good delivery time the only thing is no Sugar

Turned up but it had been spilt in the drivers bag so he has had to go back and pick up 2 new drinks not the drivers fault tho bless him

Lovely clean place, comfortable seating to enjoy your drink.

To slow take your money and leave you waiting much to long

There was no straws for the Frostino, delivery was over 1 hour late