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4.1

Based on 424 opinions finded in 1 websites

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Nº 391 in 696 in Mendip

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle4244.1

comment_iconOpinions

Great place to work in. Power ports are available to keep your laptops charged. It's as loud as you assume coffee shops can get with the energy of people talking while enjoying coffee. Noise cancelling earbuds work a treat!!

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Elizabeth Blake . 2024-11-26

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It's ok for a quick grab and go but it's nothing special

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Geoffrey Stevens . 2024-11-01

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Always a happy place, nice atmosphere and staff really friendly. Impressed there always happy to help

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Paul Calcutt . 2024-10-20

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A cozy cafe near a large supermarket, there is not always a place to sit down and drink coffee. The food is not bad, but a larger supply is definitely needed)) in the afternoon, the selection is not very large. In general, this is a good cafe with pleasant staff.

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Ирина Купенко . 2024-10-05

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5 stars - the team here are really good and polite, especially how busy they are.

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Ricky Sturmey . 2024-09-26

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Very poor service & attitude towards my partner for a quiet period on a Saturday afternoon. Younger lad must learn accuracy & politeness if he’s working it retail.

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Graham . 2024-09-17

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Nice,quiet location,fast service.Lovely these days with warm weather.

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Florin D . 2024-09-01

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First visit impressed with staff very friendly interactive. Place nice a clean

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Shanes Woolmore . 2024-08-23

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Always a nice place for a snack Staff excellent

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charles moore . 2024-08-20

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Fast friendly efficient service, just great

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Glenn Cherry . 2024-08-11

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Always the best staff and consistent coffee, happy regular customer!

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Darrell Kilbane-Jones . 2024-06-30

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The server on the till was rather abrupt. The staff member making the orders seemed very confused about what orders were for who. Tables not cleared or cleaned. It didn't even seem that busy, although it may have been prior.

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Will Harvey . 2024-06-24

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I always love a good costa, although lately ive been feeling like this costa is getting dirtier every time i go there. I only went yesterday and there was cups, plates, etc. Just all over the tables, but putting that aside its a great little shop to pop in and get a drink to relax with. (Bought the blueberry bubble frappe with a friend)

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Martha Cheshire . 2024-06-23

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You can't beat a good Costa when travelling! A nice stop

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Sharon Vincent . 2024-06-04

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Often pop in here after doing my supermarket shopping. Always found seating available inside, service is good and staff friendly and quick. Coffee is great, as is the selection of cakes / sweet treats.

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Tara D . 2024-05-27

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Coffee always good but overpriced.

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Julia Seeley . 2024-05-23

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Love Morning stop off for coffee before work

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Rebekah Reeves . 2024-05-15

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Needed more staff over the Easter weekend the two people on in the afternoons deserve medals for keeping the place open they were run off there feet and management need changing for allowing just two people on in the afternoons over Easter. or pay them more money.

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Nigel Hancock . 2024-04-08

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Shame the earned free drinks have an expiry date

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Tony Ryan . 2024-04-07

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Lovely people serving this morning really excellent service.

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Michelle Wylde . 2024-02-03

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Fast coffee? No chance. Normally wait for at least 20mins for a takeaway coffee, even if no queue. This morning I walked out after waiting at the till for 40mins behind a line of frustrated customers watching the inexperienced staff (no management to be seen!) mess up 3 drinks before telling each other how to do their jobs. The only time this shop runs well is when the girl with blonde hair (who has been there for a number of years) is working, all other staff, including the store manager, just don’t have a clue or evidently care about customer service.

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Barrie Wilson . 2024-01-15

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Staff are friendly Sometimes looks like they need more help

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nicola palmer . 2024-01-07

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Friendly staff who are quick to process orders. Drinks always a very good standard. Food pricey but that's COSTA.

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Lewis Ascott . 2023-12-19

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Breakfast wrap and a coffee very good on a wet morning in December. Decent customer free WiFi as well.

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John Dilkes . 2023-12-19

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Worst Costa I've ever been. Thankfully I had a free drink so th e ghastly experience was at least no expense. Normal costa queue when you arrive. Really unusual that the customers who all glared at you when walk in. I pass through this town for work and first am visit for a coffee. The 4 customers ordered complex beverages which led to a further 20min wait for a take out latte. Barista got drinks wrong multiple times so it took 35 mins to get my basic take out drink. No staff shortages apparently, business as usual this Costa. Do not recommend at all.

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Soo Tee . 2023-11-30

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Happy staff. A nice place to relax.

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M . 2023-11-27

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The worst costa I’ve ever been to!! Was served by someone called beccie, service wasn’t good and I was given vegan cream instead of regular:/ I don’t understand how you can mess up a simple hot chocolate on more than one occasion!!

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carol hughes . 2023-10-19

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Mango and passion fruit coolers are the best

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Yvonne Chaffey . 2023-10-11

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Different Costa same great service

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Carole Bromley . 2023-10-05

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One of the best Costa 's around primarily down to the staff

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Rampagerog rampagerog . 2023-08-31

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They have put prices up AGAIN with out telling anyone untill you have ordered and paid. This is happening every 6 monthes now without advanced warning.

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Stephen Crownson . 2023-08-31

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Very busy so service was slightly slow. The staff were doing their best under the circumstances. Coffee and a cake.

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Mike Nash . 2023-08-25

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The staff here have always been friendly. I dont much like the coffee. My wife loves it. Luckily for me, they do nice tea.

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Dadbod “Hillmosh” 3000 . 2023-08-02

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Outside is a disgrace, messy and dirty some very poor management practices

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X “Chillin” X . 2023-03-30

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Really enjoy the atmosphere. Staff are friendly but unobtrusive. You are allowed to enjoy your time without being rushed. Staff are knowledgeable about coffee making and work as efficiently as they can. There can be queues because it is a popular place to visit.

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Penny Jobling . 2023-03-02

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Pleasant although food was over warmed and soggy

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Lizi Key . 2023-02-01

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Cheerful vibe and quality food.

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Marius Badiu . 2023-01-19

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The cinnamon bun isn't as good as it was as they've taken the icing away that used to be drizzled on top. Good coffee but you can buy granules that are just as good now. The staff however are lovely and friendly, they are helpful too.

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Rachel Hutchison . 2023-01-17

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Been before and was easy but didn't wait this time due to long queue and no free tables

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mike shaw . 2022-11-14

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Bacon, Brie and cranberry panini: I’ve got more fillings than this sandwich. Shame I can’t post a pic of its contents.

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Fraser Pullin . 2022-11-06

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Great coffee lovely toasted sandwiches good service

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Steven Brimble . 2022-11-05

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Poor customer service, one colleague just attending to her family on a table, swearing etc. My partner and I wanted a chocolate Frap and I wanted a hazelnut coffee - neither where available. So got another Frap which was basically warm milk. Watched my food get thrown onto the counter then put into a plate. We asked for literally one sauce and they forgot that also. If it was busy I would be a bit more understanding. Won’t be coming back to this costa that’s for sure! Just awful, almost £20 for 2 sandwiches and 2 drinks.

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Liam Biddlecombe . 2022-09-13

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I went to shepton Costa yesterday and I may as well asked for a glass of milk, could barely taste the coffee what a waste of money.

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Katy Brown . 2022-08-13

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Bought a bacon lettuce and tomato sandwich and a mint frappe and received food poisoning and an uncountable amount of vomitting episodes. I know for a fact it isn't due to any allergies as I've had the same many times from different restaurants and even some Costas.

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CS . 2022-07-25

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Called in Costa on very wet day at 5.30. Around 10 customers. Girl serving was clearly irritated that nobody leaving 1/2 hr before close. Think people were staying as much to annoy her as due to rain. Didn't feel at all welcoming. Most seats closed off for cleaning although none taking place. Update 2. Dishwasher allegedly not working. This was the excuse for serving in takeaway cups and packets. Whatever did cafes do before dishwashers eh?

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Radox TheGreen . 2022-05-18

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Excellent service. Atmosphere is more akin to an independent than a corporate, a difficult balance.

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R Salt . 2021-12-15

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I will not go here again,woman with long hair & glasses needs to attend customer service classes & I have never seen coffee being put in cup after milk, the coffee was a cup of milk, very bad service, ,COSTA TRAIN YOUR STAFF.

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Janette Harvey-worsley . 2021-12-12

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Just clueless about making coffee I'm afraid, in a pinch. Go, but if you have choice...maybe go somewhere else

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projecthemp . 2021-12-03

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Avoid avoid avoid!!! Never been somewhere so obviously clickey, even the staff! Was not made to feel welcome by the girl serving us. Miserable as sin, but the lady behind us who was next in the queue got treatment fit for the Queen. We gave it another try and similar vibes on the second visit! We will never come back here and Costa UK should really come in and mystery shop this place!

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Real Reviews . 2021-11-03

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The best coffee on the world <3

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Christopher Hudges . 2021-03-20

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We went for couple of drinks app wasn't work and stressful week. We were greeted by lovely lady and her colleagues, very quick waited for less than a minute and away we go with our Christmas drink, mine even came with a the purple sweet went down a treat. As we left she gave us a gift and said "here's an early Christmas present". We were very surprised as we don't normally get such good service from shops but she put the spirit in Xmas. Thank you guys! 🎄🎉🎄

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Kameron Graff . 2020-11-29

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Not over helpful, but pleasant enough service and good coffee.

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Vann Boy . 2020-11-23

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Nice Costa but the lady at the pay point was very rude. The other staff apologised for her

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Elizabeth Owles . 2020-10-20

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Lovely coffee and cake. Toliets are disgusting, need a deep clean!!

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Charlotte Tucker . 2020-09-23

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Lovely big Costa. The staff are all friendly. The only downside for me, as I am from Bristol I know that Costa in Bristol doesnt shut until late. But this one closes at 5 or half 5 and its annoying that I cant get an after work coffee lol. But hey ho that's countryside life for you.

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Kirsti Willis . 2020-07-12

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Clean staff friendly and good service

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David John Turner . 2020-03-18

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The team was very efficient didnot keep you waiting long would recommend a visited to any one

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Colin Plumley . 2020-03-14

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Quick service with a smile, lovely latte too

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Andrew Hoyal . 2020-03-12

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Very nice place gets very busy at times

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Kerry Beck . 2020-02-25

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Out of coconut milk my favourite had to make do with almond milk

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Gerald Barry . 2020-02-24

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Paid for cream and mallows on hot chocolate to takeaway. Got a small amount of cream and no mallows

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Rachel Powell . 2020-02-22

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Tasty food, great coffee, friendly service and clean environment

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Kate Curnow . 2020-02-13

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Not at its best today. The hot chocolate ( without any extras) was as thick as treacle! Other items and service fine.

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Adrian Ashford . 2020-01-26

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The food was good, but far too noisy for me.

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A Special Place . 2020-01-23

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Clean place. Quick service. Warming staff

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Chaim Eaton . 2020-01-06

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Always a pleasure to visit here ! Friendly staff and good service.

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Linda Peters . 2020-01-05

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Always like costa coffee flavour!

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dorothy barber . 2019-12-31

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Love Costa coffee and a teacake

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susan Nutley . 2019-12-16

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Loved going here very noisy and brillent barista called Beth

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Jim Phillips . 2019-12-06

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All the staff here are very sociable and friendly....makes for a great experience every visit

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Colin Smith . 2019-12-05

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Great fast service with a smile 🎄

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TheRealMillzy . 2019-12-05

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What can i say i just love a costa date with family and friends xxx

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Tracey Bale . 2019-12-02

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Coffee was fine. Tables and toilets need cleaning and quite noisy.

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Ste Pay . 2019-11-21

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Lovely for a catch up with friends. Great coffee and cake. Thankyou

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Carol Bourne . 2019-11-17

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If you dont like something sickly sweet. This may not be your ideal first place to pick. I dont like things very sweet, so I always feel sick when I go there.

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charlie irl . 2019-11-02

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I don't like chains and this reinforced my prejudice. Poor quality expensive plastic mass produced unhealrhy food. Okay but unremarkable coffee.

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Trisha Jordan . 2019-10-24

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Music too loud! Been to other Costas no problem.

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Pip Tonkin . 2019-09-29

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So nice to have a Barista know how to make a decaf costa light still!!! Please put it back on the menu

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Rita Robinson . 2019-09-28

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Dirty cup. Staff and shop need a clean up!

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Jody May . 2019-09-26

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A bit of a wait for your order sometimes but otherwise good

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Adrian Vranch . 2019-09-08

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A trendy place, i.e. somewhere that's made to look much older and more traditional than it is.

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Steve White . 2019-08-20

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Think place had been busy as tables needed clearing. Staff always friendly. It's a shame dogs aren't allowed in as with other coffee places. This does affect my choice of where to drink sometimes, especially when weather not good.

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Ian Forbes . 2019-08-09

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Exactly what you want clean friendly and good coffee

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fiona williams . 2019-08-09

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Excellent service. Paninis well cooked and served hot. Very nice.

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Hazel Marie . 2019-07-28

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My place my daughter calli takes me love it

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kathleen chislett . 2019-07-21

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Although coffee machine was on the blink, staff looked after everyone, very apologetic great effort made.

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MRT Pinky . 2019-07-20

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Great place to catch up with friends

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Denise . 2019-07-17

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Great staff ,great coffee, outside seating and smoking area also thsy have Order by phone very good Costa coffee!!!

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sarah halford . 2019-07-15

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Staff very friendly strawberry&cream cooler drink nice and refreshing on a hot day

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kelvin bodman . 2019-06-27

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A double espresso? More like a luke warm ordinary black coffee in a small cup. I know it was a busy lunchtime, but....if you can't stand the heat, get out of the kitchen. Not worth waiting in a queue and not worth the money. Train your baristas to do a better job

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Jill Barker . 2019-06-20

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Latte and a bacon roll spot on!😋😋

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Jimmy Pratt . 2019-06-19

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Coffee far toooo at with disinterested Staff

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irene duggan . 2019-05-25

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Friendly staff clean environment

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John Woodward . 2019-05-24

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Friendly and helpful. This can cause it to be very popular.

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Brenda Curtis . 2019-05-11

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Toilets could do with a clean. Coffee was warm and not hot

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Maffer 316 . 2019-05-07

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Really friendly polite staff who seem to love their job

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mark widger . 2019-05-01

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Normal costa quality with the high price,store clean and tidy but packing up tables and chairs and turning lights out while we finished our drinks was rude,maybe politely tell us and the other couple that they were closing soon.RUDE!!!

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Mark Downer . 2019-04-11

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Coffee's good,shame about the wait

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neil salter . 2019-04-06

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Amazing work thank u so much guys x

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Deej . 2019-03-10

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There is a large selection of drinks to either sit in or takeaway. I do find that the hot chocolate that I tend to have is nice. But most of the time, it is not as hot as the name suggests it might be. Friendly staff, but sometimes I do feel a little rushed, so they can get on with the next customer.

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Ashley Brook . 2019-02-28

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