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4.3

Based on 156 opinions finded in 1 websites

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Nº 168 in 422 in Newark and Sherwood

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle1564.3

comment_iconOpinions

Costa has become very expensive and average ! Understaffed and poor training

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Derrick Tyler . 2024-10-22

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Shocking bad in some ways. EVERY table had used mugs, plates, food on. Staff were just stood there ! 😬

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stephen andersen . 2024-10-20

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Nice coffee . Its a coffee shop .

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Sean Holder . 2024-10-15

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Service is amazing, incredible staff such a pleasure to talk to. Some members of staff are a wee bit giddy (to find a lack of a better term) but all in all a lovely place to be.

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Rachel Sweet . 2024-09-17

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Great experience at the Costa cafe in town, very friendly and helpful staff, cafe clean and comfortable. Coffee is always made just like I like it 😊😊

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lesley streets . 2024-09-13

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Newark Costa, great friendly staff and popular on the new retail park

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Mick Thompson . 2024-08-24

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I walked into two smiles and great service. Coffee and a sausage cob. Getting some work done while I’m here. Nice one.

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Duggie . 2024-08-20

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The dirties Costa i ever visited

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Dmitrijs Gusarovs . 2024-07-30

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Always a lovely place to visit I'm there as often as possible.

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Gerry East . 2024-07-03

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Good service and friendly staff.

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Lee Derry . 2024-07-02

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The staff behaves as if they were there as a punishment, but that’s not the worst. I ordered 4 coffees, one with oat milk as my daughter is lactose intolerant. When coffees were ready, for some reason I had doubts and asked again just to make sure, my daughter’s coffee is a 100% with oat milk-they confirmed it was. Less than an hour later, after drinking that coffee, my daughter felt sick, just like after having products containing lactose! If I ever go back there and they will be so irresponsible again, this will not end up with a bad review only!!!

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Agata . 2024-06-29

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Great coffee, toilets 5* made a real change, keep it up

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stuart edwards . 2024-06-21

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Way overpriced and the coffee is poor

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Marsden . 2024-06-07

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Staff quite rude unapologetic when a drink was spilled by them on the tray. For some unknown reason they don't accept the paper costa cards either. You ask for a regular drink and you get a small drink.

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Andy Patton . 2024-06-01

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Very helpful staff, delivered my order to my table ( with a smile!!) easy access, apart from the heavy entrance door.

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Alli Malcolm . 2024-05-17

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Costa Coffee consistently delivers delightful coffee in a warm, inviting atmosphere. With each visit, I'm greeted by friendly staff and treated to a perfect cup of coffee. No complaints from this satisfied customer!

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Dean Jackman . 2024-05-07

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The coffee is OK but the savoury food is poor, nothing plane to choose from

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David Murr . 2024-04-11

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The best Costa anywhere, thanks to Josh and his team.

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Paul Checkley . 2024-04-07

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Good place for coffee, which is quite good , a lot better than the dishwater I got in starbucks

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Chris Wanstall . 2024-04-01

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Busy! Had a nice ☕ and a decent bacon sandwich. Helpful friendly staff.

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jonathan white . 2024-03-02

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Nice staff but messy. Dirty floor and tables, not enough staff to make it right.

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Robert . 2024-02-02

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Very nice drinks and excellent selection of food spoilt by the very slow service, lack of clean tables caused by meagre staffing levels.

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Tony Lilley . 2024-01-13

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Parked at the Newgate car park in Newarke and called into Costa after shopping to see a friend. Cost me £60 fine for being there 11 mins over two hours in total. Most expensive coffees I've had. Won't be shopping or having a coffee there again!

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Gilbert Harvey . 2024-01-02

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This store is so so much better since Josh took over.Even when super busy the staff are efficient, friendly and calm. I take my 85 year old mum here and travel the extra distance because I know Josh will look after us. Fantastic guy and fantastic coffee

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Jackie Aderson . 2023-12-16

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the best their is service amazing great people ...

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Kevin Rotchell . 2023-11-30

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Popped in today for a very rare child free treat with my partner but was greeted with very abrupt service. Asked for chosen coffee to be told very rudely ‘we don’t have any of that we’ve ran out’ no apology or anything. Just ‘haven’t got it’ even though particular coffee was showcased everywhere on the screens and the counter top. Neither member of staff looked like they wanted to be there and looked miserable as sin! Ruined the experience a little to be honest. Won’t be returning. Felt very unwelcome.

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Megan Lawrence . 2023-10-12

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Yes, I know it's a chain coffee shop, BUT the staff make all the difference! Makes a difference re: service (obviously), the general upkeep of the shop plus, and a huge thing for me, the quality of the coffee. Today 'Ken' was on the counter and very bright and cheery. Not sure if Barbie was the barista (early Friday), but dang she's let it go a bit, plus looks suspiciously like a 'bloke' to me (😉🤔). Still, the coffee was very good again and the Mexican toasty filling and tasty 👍. All good, consistently! Recommended.

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Paul Dinsdale . 2023-08-25

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Hot chocolate weak female exchanged it with a straight face

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Susan Jackson . 2023-08-16

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Excellent place for a coffee, tea or cold drink, fantastic selection, clean and bright, seating indoors and outdoors. Vegan options of hot food and cakes and snacks, good choice of food and cakes. Relaxing atmosphere. Friendly and helpful staff. Always, happy cheerful staff, who work hard at clearing and cleaning tables. Still friendly as ever, good cake selection, the best in the town. No issues, both loos working now. This costa is very handy for popping into Mark's and Spencer, or B and Q after you've had a drink and bite to eat.

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Jacqueline Turner . 2023-06-29

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Stopped for a latte en route to Skegness. Recommended.

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Steve Woodhull . 2023-05-28

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Great coffee, nice and clean all as you would expect of a Costa, apart from the manager not sure of his name, who is a guy with a beard who I have just seen giving absolutely fantastic service to an older lady with her grandchild where he went above and beyond for her which has inspired me to leave him this review. I'm not sure who owns this place but you have an awesome employee here who needs recognition! Well done.

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Gary Cooney . 2023-05-13

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Very rude member of staff to my wife who had trouble reading menu go to Starbucks AVOID !!

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Dicky Virgil . 2023-05-08

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Good food & drinks. Friendly staff

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Carole Ord . 2023-04-23

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Always a great experience the staff go the extra mile every time, nothing is ever too much trouble. By far the best Costa I have been to far a long time.

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Kelly Needham . 2023-04-15

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Typical Costa. Good coffee. This Costa had Fast wifi.

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Mark Jones . 2023-04-12

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My favourite Costa, always friendly staff

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Joanne Holroyd . 2023-03-14

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Large cup of Hot Chocolate with delicious cream is really large. Looks amazing. Location of Costa is good. Just next to one of main roads in Newark. Close to Mark and Spencer and close to BP petrol station. Small but new interior of cafe makes this place unique. It's not my last visit here. Will cone back for another cup of hot chocolate

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Piotr Az . 2023-01-17

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Lovely place but a bit disappointed as they stopped almond milk.

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Milda . 2023-01-07

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Really good service. Down side was that I asked for a seasonal coffee to-go and they made it for in-house. When I stated that I had asked the coffee to-go they tipped the coffee into the sink. I think it would have been much better to offer the drink to a person in-store for free to reduce waste.

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Plxton . 2022-12-18

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Handy location, good parking. Staff friendly and the coffee as you would expect is very good. Only given the food 3 stars because I've never had any from Costa but it does look good.

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Phill Richmond . 2022-12-17

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Place ok. Lot of stuff on the floor. Coffee typical costa hot but flavourless.

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John Murphy . 2022-12-07

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Had a break during cycling ride. Nice convenient spot Good sitting area and friendly staff.

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昌鑫Cynthia . 2022-12-06

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Great place. Good coffee and the toasties were top. Could have done with a knife and a napkin.

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Joshua Porritt . 2022-11-17

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Had a coffee. It was a typical coffee as you'd expect.

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Desmond Crothall . 2022-11-16

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I briefly stopped here on a long drive and was so impressed by how lovely and friendly the staff were. The cafe was clean with a nice atmosphere.

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Susie Whitaker . 2022-11-04

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A bit too expensive for a coffee shop.

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silviu tatu . 2022-10-30

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Very clean place and good location

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Stephan Brandt Nottingham Truth Sheriff . 2022-10-29

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Service quick and helpful and the store was clean and tidy. Seating layed out a bit like a canteen but otherwise great

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Marc Berry . 2022-10-26

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Only went in on Friday with a friend for coffee

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David Hemming . 2022-10-17

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Chose to sit in was still served in take away cups and didn't have half the ingredients

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gill smith . 2022-09-24

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Always a favorite of mine costa lattee

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Marie Monks . 2022-09-18

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Good coffee and very helpful staff. All the staff were great but Amy was especially helpful.

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Susie Mac . 2022-08-28

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Nipped in as had been to MandS. Staff pleasant, although didn't seem to be aware almost every spare table had previous customers plates and empty coffee cups on all of them. Generally dirtly looking coffee shop. Had to ask for ours to be cleared so we could sit down. Cinnamon swirl dry as a bone, waste of money. Won't be back

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Nigel Catt . 2022-08-25

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Very freindly staff. Good product. Clean and tidy. Good location especially if you want to do the river walk. Prices at Costas are now expensive compared to similar establishments. Especially as there is no table service

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STEPHEN TURNER . 2022-08-22

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First visit to this costa- very busy!! Convenient for m&s, good car park area. Coffee very nice too.

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Elizabeth Dobson . 2022-08-17

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Had a lot better coffee else were very weak latte and not very nice at all !!

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Robert Jenkinson . 2022-08-16

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I've been in the last 4 days with my grandchildren Sam as been working evertime and Sally 3 days I can't sing there praises enough they were so nice too them even when they were busy those two are an absolute credit to your company Sam runs a really good store

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Peter Allen . 2022-08-16

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Very friendly staff good coffee

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Trish Nicholls . 2022-07-27

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So happy to have a new Costa near me. Staff are great and the place is great for a relax and good coffee.

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Andrew Baker . 2022-07-27

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Friendly staff. Very clean, much nicer than the Costa in town

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Katherine Groom . 2022-07-24

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Delicious coffee and the muffin was very nice too staff very polite friendly and efficient.

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Barry Maxfield . 2022-07-20

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Amazing place to work and a nice cold drink

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Isa St'Aubyn . 2022-07-07

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Enjoyed relaxed atmosphere, was able to have a coffee and chat

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Pauline Berry . 2022-07-06

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Store was clean, staff efficient if not overly friendly. Main issues would be price and the time it takes to get out of the junction when leaving! Hard pulling out right onto a busy road.

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Helen Cowlan . 2022-06-28

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Great location, good parking, supper clean friendly. Nice food😋 it's great when I visit friends at newark.

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Zena Heppenstall . 2022-06-17

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Lovely staff, quick service… always quality experience in every costa I’ve been to. Another great one here with extended opening hours! I was extremely happy to get my fav oat vanilla latte on a Saturday evening! Easy access, lots of parking space & seating space in & out.

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Blessed Plum . 2022-06-13

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A great addition to Newark, free car park directly outside is ideal. A full selection on foods including vegan options and lots of sweet treats.

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Rebecca Marsden . 2022-05-19

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Typical Costa but I've never met such miserable staff

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Tanyajane Booth . 2022-05-17

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Great new addition to the area. Lots of space for sitting and parking. Extremely good cake selection as well.

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Tim B . 2022-05-15

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Slowest most confused staff In any costa ever. Avoid

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Paul Taylor . 2022-05-14

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Very welcoming environment, staff were polite and helpful. Very clean and friendly place. Does seem to get quite busy but staff still serve with a smile.

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T C . 2022-05-09

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Clean well stocked good seating

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Nicola Firelight . 2022-05-03

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Really friendly staff and good food. Nice shop as well

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George Gray . 2022-05-01

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Lovely, freindly staff. Very clean, good products. Highly recommended

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Stephen Turner . 2022-04-09

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Fantastic service at this NEW COSTA COFFEE. I recently made the switch from STARBUCKS as I've had a lot of hit and miss with their coffee. Where ever I stop at COSTA, I always get the same great quality taste Where ever I am.

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El Nido . 2022-03-28

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Great location located on one of the important streets in the city. The staff in the shop is nice

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Ashraf Abbas Ali . 2022-03-23

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We were served by Sally in this lovely new Costa at The Maltings Retail Park. The service was very friendly, efficient and the coffee was as good as it gets. Thank you, we can highly recommend. A&A x

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A Higgins . 2022-03-14

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