GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.8

Based on 88 opinions finded in 1 websites

site_photo4

Nº 357 in 542 in Newport

CUSTOMERS TALK ABOUT DISHES WITH..coffee
Score
OpinionsNoteGoogle883.8

comment_iconOpinions

This Costa is located on the first floor of the Royal Gwent, near the main C/B block lifts and near the Minor Injuries Unit. I visited a few times while visiting a relative who was in hospital here. There was often a small queue and only one member of staff behind the counter while the other cleaned the tables. This meant that it sometimes took a while to get your drinks made. Despite the occasionally slow service, the staff here were very friendly and helpful and always paid attention to orders and asked for clarification of different milks etc if needed. Most people seemed to order drinks to takeaway (myself included) so there were always plenty of seats available when I visited.

site_logo

Gethin Sugar . 2024-11-11

MORE AT Google

Absolutely fabulous place to have a coffee break here! I have visited this place like 50 times so far and is always a pleasure to be here! The coffee drinks are amazing. It looks a bit pricey for the first sight, but when you meet and being served by the gorgeous, professional staff….! ♥️ Thank you so much for being a perfect example of great, valuable hospitality to follow! Thank you Timi, Alex, Ruksaar, Shan, Lily, Taz, Shelby and the rest I didn’t have a nice chat yet! 🌸🌸🌸

site_logo

Soma Laskay . 2023-11-16

MORE AT Google

Needs new management. The staff aren't trained in customer service, nor the Costa standards with drinks. No hello, no smile. Near £4 for a reused shot and burnt milk? Honestly the workers should be ashamed of themselves treating patients and NHS workers like that every day.

site_logo

Erica Davies . 2023-04-29

MORE AT Google

I visited the Costa inside the Royal Gwent hospital. It was so cosy! I sat on a sofa to read and had a chocolate orange hot chocolate. It was gorgeous, so I had another one 🤣 instead of stressing while waiting for my partner I was warm, comfy and enjoying the nicest hot chocolate I've ever drank

site_logo

Emma Taylor . 2023-01-15

MORE AT Google

A tiny oasis of caffeine on the first floor of the Gwent

site_logo

David Hewett OBE . 2022-12-06

MORE AT Google

All sandwiches out of date, cakes full of flys, drinks not fizzy+ warm, hygiene is non existent, staff is absolutely ignorant especially the little skinny man with short gray hair was so rude smelt of B-O and cigarettes. The floor looks like it hasn’t been cleaned in years. No gloves and they’re all playing with the food. Dirty place. Definitely not recommend coming here.

site_logo

Ben Tiley . 2022-08-17

MORE AT Google

Absolutely discussed with the ignorant staff and cleanliness of the place. There are flies all over the cakes and pastries , the staff are rude and look like they hate it there as much as I did . Do not use this place unless you want food poisoning. Even one of the staff looked like she hadn’t washed for a year !!!!

site_logo

Neil Davies . 2022-08-16

MORE AT Google

Lovely little Costa if you need a snack and drink whilst visiting or waiting at the hospital. The staff are lovely and helpful. There was a great selection of sandwiches, toasties and cakes. I had a chicken and bacon toastie which was delicious. The English breakfast tea was really nice and piping hot. Very comfortable seating area, worth a timeout if you are in the hospital.

site_logo

Miss Morgan . 2022-07-28

MORE AT Google

Good coffee and friendly staff but rarely have any sandwiches left. As soon as the snacks are delivered they're gone! Its a busy coffee shop - order more stock!! Not difficult.

site_logo

Chris Jones . 2020-08-25

MORE AT Google

Not one gluten free sandwich. Just two tiny bakewell tarts, which does not a meal make. Poor show, especially in a hospital!

site_logo

Mark Williams . 2019-09-26

MORE AT Google

Very slow service. Although place busy other people got their coffees before me and I waited long time for iced latte. Coffee spoilt by putting in far to much ice. Staff not as helpful n friendly as usual.

site_logo

Eileen Hodgson . 2019-07-23

MORE AT Google

Nice, clean, lovely food and coffee

site_logo

ttvcyberznon Hawkins . 2019-07-04

MORE AT Google

Great service friendly staff. Not much seating available

site_logo

Susan Oliver . 2019-04-28

MORE AT Google

Good coffees but have stopped offering gluten free sandwiches 😕. Why?

site_logo

Adil Gat . 2018-12-05

MORE AT Google

Why do I keep getting asked for a review just for walking past a property.?!?!

site_logo

Peter Richard Stokes . 2018-11-17

MORE AT Google

Convenient for those of us visiting the Royal Gwent. Good service and general cleanliness as standard.

site_logo

Stephen Thompson . 2018-11-16

MORE AT Google

Closed 10 minutes early so i didn't manage to make it inside. Maybe a sign to warn customers they lock the door 10 minutes before would be useful.

site_logo

Lewis Jones . 2018-10-29

MORE AT Google

Standard Costa Coffee. Good baristas.

site_logo

Samantha Jennings . 2018-10-12

MORE AT Google

Staff are very helpful and pleasant.

site_logo

Simon Wilcox . 2018-10-06

MORE AT Google

Its ok but the league of friends coffee shop in outpatients is better £1 percup all milk and frothy lovely staff too

site_logo

Patricia Talbot . 2018-09-28

MORE AT Google

Fantastic coffee bit pricey but worth it

site_logo

Chris Wright . 2018-09-20

MORE AT Google

Not happy with the way you get spoken to, its almost 6 oclock and they have started to close off off parts. Where you can sit down and have a chat. The one lady with gray hair keeps giving myself and my partner drity looks even though we are not doing anything wrong. The people who work in costa coffee in the royal gwent need to be FIRED i will not be coming here again!! The new owner who is now @coca cola Please make a change to this shop.

site_logo

new movies 123 . 2018-09-09

MORE AT Google

Nice coffee ambience good night cream staff

site_logo

sean 81 . 2018-08-20

MORE AT Google

Clean cafe with efficient service.

site_logo

Sarah Clark . 2018-08-14

MORE AT Google

Nice coffee to have.. Keeps good standards and services.

site_logo

Inna Johnson . 2018-05-31

MORE AT Google

Lovely coffee, but a little expensive.

site_logo

mark evans . 2018-05-26

MORE AT Google

Typical coffee house, when it's busy it's busy, usually a queue at midday but fairly hectic in general during the summer period due to the demand for cold drinks smoothies and coolers etc, one toilet in the establishment ? Not practical if your in the business of selling diuretics.

site_logo

Nathan Lewis . 2018-05-21

MORE AT Google

Typical Costa franchise. What is different about this one is its location in the hospital. However, this makes it a very welcome sight. It does mean that the shop is full of medical staff, but that's fine. The only negative, for me, was the lack of windows. The whole shop seemed a bit claustrophobic if you were that way inclined.

site_logo

Michael Jenkins . 2018-05-15

MORE AT Google

Very popular being located in a busy hospital. However same great Costa experience and service. Was glad of its convenience during many visits to the hospital!☕😋

site_logo

Jonathan Watt . 2018-04-30

MORE AT Google

Similary restaurants in South Wales

restaurant_img
3.8

3171 Opinions

location-iconHarlech retail park, Cardiff Rd, Newport NP20 3BA, United Kingdom
outdoor_seating_383645takeaway_383645delivery_383645

chips came absolutely inedible, somehow a “freshly cooked” fillet o fish came stone cold and got to give my hats off to them because they somehow even made the mc flurry a disappointment and even gave us the wrong coke what a joke

restaurant_img
3.8

59 Opinions

location-icon61 Gaer Rd, Newport, NP20 3GY, United Kingdom
outdoor_seating_372564takeaway_372564delivery_372564

Awful food undercooked. Note they will not refund you. Terrible service. Avoid.

restaurant_img
3.8

34 Opinions

location-icon3 Aberthaw Cir, Newport, NP19 9PT, United Kingdom
outdoor_seating_372557takeaway_372557delivery_372557

Literally live at 64 Ladyhill Road and was horrid, Johnson.

restaurant_img
3.8

13 Opinions

location-iconNewport Market, High St, Newport NP20 1FX, United Kingdom
outdoor_seating_372273takeaway_372273delivery_372273

Cancelled my ordered 10 minutes before it was due and turned off new orders. Can't be bothered to get the full menu onto Uber to order either. Everywhere in Newport market is turning into a joke. Left me an hour late with no food this evening, I wouldn't have ordered if I had known it would be cancelled!

restaurant_img
3.8

2729 Opinions

location-iconMalpas Road
British
outdoor_seating_101925takeaway_101925delivery_101925

Lovely food. Quick service, and massive shout out to Cath who was absolutely amazing. Made us feel so welcome. Will definitely return