Based on 47 opinions finded in 1 websites
Opinions
The place is immaculate and well kept, the staff are fantastic, and the coffee spot on. It is a great place to have a coffee. The team there do a fantastic job! Costa coffee is better in my opinion. What more can you ask for really, relaxing atmosphere and good coffee.
Anthony Esang . 2024-07-05
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Only used the drive thru, but friendly staff
Sean Morgan . 2024-06-19
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I love this Costa they are so lovely staff are amazing I always ask for large tea when I order through just eat and they do thank you all so much
Chelsea Barrett . 2024-04-16
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If minus stars were an option, I would have selected those, in this photo we were sat behind this car for about 15 minutes while the lady in the drive through ran back and forth like she had no clue what she was doing, HOW LONG DOES IT TAKE TO MAKE COFFEE?
Dylan Cory . 2024-02-09
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First time using the drive through this morning to get an iced. Both people on shift were incredibly polite and quick with my order.
Edward Stannard . 2024-01-04
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Went to Costa and presented my own Costa coffee mug which I bought to be environmentally friendly. However, saw the server use a paper cup to pour the coffee into the Costa mug at the drive thru. This defeats the whole purpose of me purchasing a mug to be environmentally friendly. If the same paper cup is used to “measure” the sizes then allergies aren’t accounted for - which is a big risk for me.
Caitlin Tanner . 2023-12-29
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Tables Very dirty. Settee and chairs stained and dirty. Won't be going back to this outlet until things change.
David Gibbs . 2023-10-14
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I ordered a hot latte and the latte was completely cold when given to me. It was clearly a very old latte as lattes don't become stone cold within seconds.
S B . 2023-09-18
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This is a really good Costa. The staff are very friendly and helpful, even under pressure. Service is prompt and the café is always clean. You may have a short wait at busy times, but it's literally only for a couple of minutes, which I find more than acceptable. I've visited many Costa stores locally, and this one is definitely the best.
Siani . 2023-08-09
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Friendly staff. Very busy on my last visit, and quite a few tables needed clearing.
John A . 2023-07-26
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Always good. Always friendly. I visit most days.
Tony Jones . 2023-07-21
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Great service great choice but some things can be expensive
Michelle Amos . 2023-07-19
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Always good for a coffee, snack and chat. Good range of caffeine free and lactose free drinks
Daniel Towers . 2023-07-07
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Always good to share a Costa with friends.
Nick Williams . 2023-07-05
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On entering the cwmdu shop,we are usually greeted by Alex she is always friendly,chatty and welcoming which makes our visit really relaxed an enjoyable
Sandra Healy . 2023-07-01
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Horrendous customer service, requested a little extra cold milk in my hot drink to bring it down to drinking temperature, and was told no. I’d have to buy a whole cup of milk to add onto the already purchased drink in order to make it 140•c to not burn my mouth. Paid the £1.50 for extra milk and asked can he just top up the purchased hot drink and was told no. Stated that I would have to have it in another cup to pour myself and then dispose of myself. Where is the extra mile, to make customer experience a happy one ? Clearly unprofessional, this has never been the stance of the brand before. Staff have always been kind and helpful, I didn’t begrudge paying the extra but the sheer incompetence and disregard to help has left a sour taste. Clearly customer service training is something the store need to have more money invested into. After being mocked for not understanding the drink I purchased, I completely understood the drink I purchased, that is why I purchased it.
Daz Lloyd . 2023-07-01
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One of the best Costa's, staff friendly and helpful
Mandy Jones . 2023-06-17
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Lovely coffee, bit slow service
Kevin Owens . 2023-06-17
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Staff too busy chatting to serve. Couldn't be bothered waiting any longer so left without a drink.
Stuart Mullaney . 2023-03-31
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Always friendly and happy staff. Clean and tidy.
Nathalie Amirat . 2023-01-10
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Lovely place to stay in and friendly service
The Does Doherty . 2023-01-07
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Quick pit stop for a coffee and toasted sandwich, both good. Very friendly staff. Toilets were clean. Little bit of a wait but nothing too bad.
Chrissey Jones . 2022-12-09
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Always busy here, but welcoming staff, a struggle on times to clear tables, they always do their best. A relaxed visit almost every time.
barry napier . 2022-10-20
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Fantastic staff very friendly and helpful a smile on their faces
Richard O'Connor . 2022-09-14
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Great service with friendly staff. Convenient location with something for everyone even the dog.
Buck List . 2022-07-01
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Probably the best costa in Swansea. Staff unbelievably helpful Service amazing Tested like a friend rather than a customer Drinks perfectly made hot and correct. Food delicious hot and as ordered.
MR D B Jeffries . 2022-04-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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152 Opinions
Went to Costa and ordered 2 drinks.the man at the till was rude. when I said the beans hadn't gone on the app. The women that made the drinks was very rood and shout across the room saying your hot chocolate is ready I've called you a million time. The only nice one was a young women which was very helpful and understanding.
423 Opinions
This is a lovely restaurant, very nice to sit and eat in.. I will say though that one of the waiters was hovering a little. No sooner had we put cutlery down the plate was taken immediately. So it felt like we were being rushed a bit.. The food itself was lovely. The only thing is the sea bass had skin left on. I don't mind this but it should have been crisped up.
931 Opinions
Great food..very fresh and tasty The staff go above and beyond...very friendly..highly recomend