Based on 97 opinions finded in 1 websites
Opinions
According to Google, this shop has been open since 5:30 AM, but when I arrived (8am), there was hardly anything available to buy. I asked if they had pancakes, and they said, “Not yet.” What’s the point of running a bakery if your products aren’t ready for sale? Very disappointing
Xavier Xavier . 2025-02-19
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Breakfast roll and cappuccino were lovely. Staff were super friendly and engaging with customers. Recommended.
Mark Coaker . 2024-11-01
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As always, spot on love my Jenkins
anthony thomas . 2024-08-03
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Great takeaway food and good service no complaints 👌
John Morse-Smith . 2024-06-28
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The was wonderful, when you feel down the will pick you you.
Michael Davies . 2024-04-02
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Lovely little shop with friendly staff
Amanda Faram . 2024-03-27
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I have received the worst service possible. When I've shopped at the Pontarddulais shop. I have had to endure racist comments & homophobic abuse. The management in Llanelli has done nothing about the staff at the Pontarddulais store. I have written to the management based in Llanelli, and the manager there has passed on my address & other details to members of staff, which breaks the rules on GDPR, so much so I had to explain what GDPR meant to the manager. I have been stalked on Facebook by one of the shop assistants due to my details being given out. Even my partner has suffered abuse, but the management has failed to act. The lack of a decent manager is evident. The customer deserves to be treated with respect . Not abuse! What Pontarddulais needs is a decent bakery, with pleasant staff who know what they are doing. Remember, the customer is sovereign.
NICK ADAMS . 2023-12-27
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Always fantastic service and banter. Food delicious too 😊
Angela Courtney . 2023-12-18
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Good staff foods good service is good manager is off her head love it
Russell price . 2023-10-20
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Best pasties in Wales. Such amazing staff Always happy and friendly
kathryn ross . 2023-10-12
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Nice choice of food from pasties cakes and bread
Stephen Roberts . 2023-01-04
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Lovely fresh made pies pasties and sausage rolls. Tasty baguettes and coffee here. Staff very friendly
Claire Williams . 2022-11-28
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Lovely staff at Pontarddulais store. Drinda, Andrea & everyone. Always a pleasure to visit.
Jacqueline Reynolds . 2022-08-22
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Very helpful and friendly staff, would highly recommend this branch
Sandra Williams . 2022-05-14
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Everytime I go hear I feel sick after eating the food, food is always freezing(we live less than a 2 min walk away) staff are always helpful tho
shauna davies . 2022-04-14
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Food of the gods. Amazing friendly staff.
Andrew Crowley . 2022-04-04
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Very Good, but only 4 starts because I got this cracking big carrot at Tescos for 11p!!!!!
Luke Johnson . 2021-12-20
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Always the best pasties, and the bacon rolls are lovely.
Scott Jones . 2021-12-16
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Love the people that work here so happy in their work and always good banter
Allison Lamnea . 2021-10-22
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Lovely staff and bread but always run out of bacon before 10am. Ask when more bacon out and it's half an hour - I have worked in catering and you put more in before you run out of the present.
Chaingunner72 . 2021-07-17
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Very rude staff lauphing at me as i left the shop really grumpy man serving me
gaming with iwan davies . 2021-06-02
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I have been shielded for over a year ending 31 March 2021,and this was my first visit since having my second vaccination on 10 April .Things seemed very strange to me and I was glad to get home.
betty jenkins . 2021-05-01
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Great shop & cafe with lovely, friendly staff.
Sophia Jackson . 2020-02-15
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Just what you'd expect from a Jenkins, lovely cakes, hot pastries and a nice little seating area if you want to stop with a coffee etc.
Caroline Taylor . 2019-11-13
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Nice staff but the special offers are not special any more
Phillip Davies . 2019-11-08
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Expensive custard slices gone down hill
Stephen Gear . 2019-10-24
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Nice place to visit, and you can sit down and enjoy a pasty and a coffee in the seating area.
TK Media . 2019-08-31
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Typical bakery/café. Good selection and moderate prices
Geoff Stickland . 2019-08-23
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Excellent bakery, very pleasant staff in Cross Hands bakery. Cakes and bread too nice
MARGARET KIM THOMAS . 2019-07-13
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Lovely to have a cup of tea and meet friends xx
Carol Phillips . 2019-06-29
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Excellent service, the server (Andrea, i think?!) was amazing!
Andrew Collins . 2019-05-04
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Rude and unhelpful girl. Called for a tea Told the cafe closed 10 mins before. Asked if she knew of anywhere else? Told in a rude manner." I don't know, I only work here"
Richard Lewis . 2019-04-24
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Good friendly service good fresh food on the go place
Alan Williams . 2019-03-29
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Food is amazing for the relatively low cost, a nice place to sit and have lunch.
Jack Eckhardt . 2019-03-06
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Pleasant staff greeted with a smile happy shopper 😄
Tracey Tiderickx . 2019-01-25
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great food great price great service what more do you want give them a try
Barry Stacey . 2019-01-12
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Great locally produced fast food and reasonable pricing
DAVID WILLIAMS . 2018-12-30
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Staff are very friendly and accomadating and their Manchester tarts are to die for 💗💗💗
Clare Richards . 2018-12-14
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Debbie serves with a smile. Excellent coffee and good range of cakes pastries and sandwiches.
Adrian Dennis . 2018-10-26
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The eggs benedick made by Andrea is amazing
Jason Matthews . 2018-06-29
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Good cafe. Cold with the door kept open in the cafe when having coffee
Linda Williams . 2018-03-19
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Warm friendly staff service great😊
karen evans . 2017-12-19
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Centrally located in Pontarddulais this bakers shop has a small cafe Friendly and helpful staff with stunning products
M E . 2017-09-04
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Staff don't seem bothered about all the flies around all the pasties.
Clayton Pring . 2017-07-05
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Recently visited The Cwtch for the first time with my Mum. A very nice welcome and efficiently seated. The young lady that served us was very friendly and happy and she was very busy and is a credit to you. A very well run and clean place.The food was amazing and we really enjoyed! Can't wait to return and I have already recommended you to a lot of people ☺️ thankyou so much for a lovely time xx
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The restaurant is well spaced and nicely lit and the food was great - well cooked and nicely presented. The staff were friendly and attentive. Overall a lovely experience!
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We had an excellent stay at Morgan's. Amy and Ben gave us such a warm welcome, and we were thrilled to receive a complimentary upgrade to the stunning Henry Belle suite—full of beautiful period features and grand, elegant décor. The bar had a lovely, relaxed ambience—perfect for a pre-show drink before heading to the Grand. Breakfast was another highlight, with an impressive selection of fresh produce alongside a delicious full cooked option. We’ll definitely be back!
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Disappointed Return Visit I first reviewed this place seven years ago and, unfortunately, my recent return was a let-down. Food: The food is passable but overpriced. In a city like Swansea, which now has a growing number of excellent, authentic Chinese restaurants, this one doesn't stand out. The lack of Chinese clientele is telling. £6 for a single mug of green tea is absurd—especially when most authentic Chinese establishments offer unlimited tea as a standard, palate-cleansing courtesy. While they do offer a wider range of vegetarian options than many Chinese restaurants, that edge has dulled over time. There are now better vegetarian choices in the city, offering more flavour and better value. Ambiance: If you're after a showy, stereotypical setting, you'll likely enjoy it. The entrance is plastered with adverts and reviews, suggesting it's pitched more as an attraction than a serious dining experience. Think of it like a theme park—if that’s your thing, you’ll get what you came for. Personally, I found it cringeworthy. Service: Service was slow and unprofessional given the price point. For the money, there are other places in Swansea offering more attentive service and a more relaxed, genuine atmosphere.