Costa Coffee in Cheshire East

Sandbach Costa are now allowing dogs onto their premises. I’m surprised they’ve held out for so long. It does make me smile though we’ve recently been through 3 years of a most deadly pandemic where people were keeping 2 metres away from each other and wearing masks and washing their hands every few moments and even wiping food packaging down. And now we allow dogs in places where people are eating and drinking and there’s young children and baby’s present and the area is supposed to be hygenic. I only hope the staff thoroughly scrub their hands after stroking and petting them and letting them lick their fingers and hands as you don’t know what the dog has just been licking. Enjoy!

Nice place, very peasant and helpful staff, good food and coffee

Polite friendly staff. Courteous and helpful

My local that I visit a couple of times a week for a little treat. Staff are always efficient and friendly and I don't know how or why, but the mocha I get here tastes far better than those I might grab at other branches when travelling.

Fabulous place, staff are friendly

Really friendly manager and great staff, cosy location to have a nice hot coffee, and Costa coffee beats Starbucks and all the rest any day.

Friendly and helpful staff. Lovely little Costa to pop to while you're in town.

I didn't eat anything. I just had a coffee buy it was a lovely little place to visit... Will visit again when in that area

Amazing friendly staff! Nice coffees and good location. Gets quite busy at certain times.

Really good local Costa coffee, some great friendly staff and everything you would expect otherwise from Costa.

Costa coffee is a special place Fab coffee and food The best in this space Puts you in a good mood 😌 ☺️ 😊

Lovely clean store, with friendly staff, speedy service

Nice place. They have different coffees (cold and hot) and cakes. Relaxed atmosphere and good seating options.

Nice friendly staff which made a pleasant change from my last experience at another Costa branch.

Nice food and drinks, bit pricey

Nice to have the seat by the window

Such a pleasant atmosphere and environment. Food was delicious.

You can't really enjoy a relaxing coffee here, to many screaming kids running around. Tables with babies lying on them - not a table I'd want to eat off - don't think i'll be going again.

Clean and tidy cafe, friendly staff.

Always excellent coffee and a clean shop. Rosie and her team are always willing to help whilst being professional and friendly at all times.

Coffee with a freind best place to go

Just want to say a huge thank you to the ladies at Costa Ssndbach. Today I somehow managed to spill my drink all over myself, table,and the floor. Not only did the ladies insist I didn't help clean up the mess, they also gave me another drink free of charge. Excellent customer service 👏👏👏

Always a good place to meet a friend for coffee, staff very friendly

The friendly, cheerful staff at this Costa are the reason for this post, as they made this Old Thing feel genuinely welcome. Two delightful young baristas who reminded me of my lovely grandaughters. The Costa itself has good WiFi and air-con and is more spacious inside than it appears from the street. It's a typical Costa but with great staff. So 5 stars for them.

Poor choice for vegans especially compared to other costa coffees, they have the same choice of 1 cake for over a year if not longer!

We paid £4.95 & £4.25 for two vastly overpriced sandwiches ( ham & cheese & cheese & tomato ) One tiny slice of ham & virtually no tomato. Not great ☹️ On the plus side the latte was good & so was the rocky road & tiffin but it comes at a price! We didn't get a lot for £19. The staff are good & it's clean & tidy but be prepared to queue up for the shared toilet. We won't be back in a hurry . . .

Excellent service. Quick and clean. Gave us extra milk as coffee was quite strong and remembered that my wife likes milk hot. So full marks.... Tried almond croissant and seemed a bit undercooked or Thank you for a pleasant break in our journey

Good coffees but coming from North America we prefer cream in coffees.

Nice place to have a hot drink and relax

The food was nice, the panini had a decent amount of filling. I’m always disappointed when I go to a chain cafe and the toasties/panini’s have little to no filling but these were very good.

Noise level is bad but staff and service is good ...usual Costa fare

I like Costa, i always feel like im reaching for the sky at the till, 😆 the staff are always on it so you ain't waiting to long and it's open later than its local competitor which is always a win.

Nice cafe relaxing, plenty of room

Yeah chatwins bakery near costa was great thanks.....lols

Great little Costa with some really nice staff

Nice people watching window to sit with a lovely coffee. Staff polite.

The shop has always been great and the coffee was okay, I ordered to flat whites which weren't flat they were froffy like a cappuccino. Also while I was waiting the lady was on her phone while waiting for the coffee... understand if it's not customer facing but this was.

Costa is rubbish. Please do not ever go to a Costa its not coffee, it doesn't taste like coffee, it doesn't even look like coffee most of the time. You are better off at Starbucks, at least it sort of tastes like coffee

Always a bonus going in hear staff always helpful and friendly

I like this particular Costa cafe, reasonable size so you can generally get a table, its clean, tidy with fairly quick service with the usual selection of costa cakes, snacks and sandwiches. Staff are friendly. I've never used the toilets so can't comment on those.

Friendly and warm/cosy .with NO NEWSPAPERS now. Starbucks could learn from Costa about comfy clean seating gets better staff in Sandbach store are the best

Nice and clean with friendly pleasant staff. Would definitely visit again.

Good to sip a coffee and people watch

Good coffee. Nice place to rest your legs while having a coffee break.

Staff were brilliant and attempted to create a knock-off pumpkin spice latte for me, the creation was a spiced cinemon latte. I recommend it as it was very nice.

Nice calm place, friendly and helpfull staff. Couldnt falter their service

I always get a take out drink and a piece of cake it's one of my luxuries that me and my friend do during this pandemic. The staff are polite and the service is quick. They still wear masks which I love cuz it makes me feel I'm in a safe environment. You can stay in if you want just make sure you do the track and trace. The tables etc are well spaced. There is a good selection of food and drink on offer. What's not to like

Staff very friendly and helpful, recommended what to have in my first iced coffee, and ensured i was happy, offered to put more coffee in if needed, it was lovely.

As always a nice place to get a coffee. Even better now there are less tables and chairs in there.

Have been coming here since it opened a few years ago. Always been great service with the usual quality you expect from Costa. Over the covid pandemic though I found the atmosphere changed dramatically with one staff member being particularly rude and militant with the rules to the point it puts me off going in there now. I have visited many cafes restaurants and shops over the last year and a half through all the ever changing covid rules and have always done my best to obey the rules and be respectful and never had any issues anywhere else.

Absolutely disgusting, turned away my 81yr old mum as she didn't have track and trace as she doesn't have a smartphone, mum was so upset and felt very dejected.

First time doing a click and collect today, so I wasn’t sure how it worked, walked in and waited in the que, I then said I had an order to click and collect that was ready, and the lady said it wasn’t ready so then I waited another 5 minutes for it, to be then given a small when I ordered a large. The 2 ladies then went on to tell me my order didn’t go through which then I showed them the receipt of what I ordered, turned out they had dumped it on the side, really poor customer service and not a clue how to do there job, a customer was more helpful than the 2 of them of them put together, real shame for my first time experience 👎

It's a Costa, they are all pretty Grim inside but the staff are polite and friendly and it's clean and tidy.

The most miserable Costa I’ve been in. Staff have poor product knowledge on their meal deals and are belligerent. Woefully inefficient with a queue of around 15 people where there is only social distancing for maybe 4-5. Hopeless place. Visited 10:30am on Tuesday 21st.

Awful. Bossy server shouting down the cafe telling me where I could and could not sit even tho there were about 4 tables free. Quite random nothing to do with covid regulations. Seemed to be "reserved" seating for regulars in the queue. Will avoid in future and go elsewhere.

Coffee always good in Costa, tea however, not good.

Love this costa ! The lady with the brown hair is such a credit to costa she has worked there as long as I can remember and I'm pretty sure a lot of the regulars come especially to see her and when it's quiet have a little chat. She always remembers us and is super friendly and efficient!

Dad likes going there only the second time iv been in since lockdown only the first time for dad

Enjoyed visit, friendly staff, lovely cappuccino.

Good coffee cosy place to be friendly staff

Helpful staff, decent coffee and good COVID arrangements.

Best cappuccino ever! really enjoyed it thanks x

First visit since social distancing was introduced. Very impressed. Signs were clear. Decent amount of seating despite the distancing. Felt very comfortable and at ease. Will be visiting again soon.

Nicely spaced out inside, great service

Friendly staff and always clean

Great place to relax shame they got rid of the big brown comfortable settees.

Ok, it a Costa... they are all the same

Best Staff in a Costa Coffee anywhere. Polite , engaging , happy . Lovely and clean. One of the staff in particular makes me smile . Your Flat Whites are the dogs dangle bits .!

Fabulous service. Great vegan choice

Brilliant always is and staff so helpful.

Ruby cocoa hot chocolate with cream x 2 with the newborn Luna today great experience

Really nice looking refit, nice friendly staff and good wifi

Very expensive. But the food is nice

Not bad a place. Some relaxing furniture. Coffee always seems to be on the lukewarm side.

The fruit juice was out of date. Coffee wasn't coffee it was just milk no happy.

Great service lovely food good atmosphere

I love this shop the staff are always happy and friendly

One of the nicest of all the Costa's 🤤

Yep nice, they've updated since I was last in. Friendly staff and a nice coffee shop. Its only a preference from my side to prefer less chain driven places. But this one is made with the staff

Great staff and very friendly always welcome you into the cafe

Just love chia latte it's beautiful

Plenty of room for prams, wheelchairs ect, but either not ever enough staff or not very talkative.

Cleanest Costa toilets I have used.

Good coffee. OK atmosphere. Clean premises. Visited on a very quiet Sunday lunchtime.

The member of staff that served me was quite condescending. I obviously wasn't a regular in there.

Nice and clean &very friendly staff!

Went in just before Xmas the staff were amazing despite being extremely busy all day

Small a bit noisy tables weren't cleared quickly I would say maybe down to lack of staff or leadership but they we're pleasent enough . I had an Americano which seemed strong and bitter maybe I need to try something else

Fab little Costa for meeting friends and having a social coffee and chat

I was there today and ignored by the staff who were too busy talking between themselves. When I was finally asked what I wanted; "Wot do ya won't? " I asked for a coffee "Is that all?", was the response and then continued talking again with the other staff member. Finally I was tired of waiting for them to stop and I cancelled my order and left the shop. Terrible service and very rude. Lucky to get a 1!

Friendly staff, long and narrow .

My fears have been realised today! First of all let me say the staff are lovely. The shop has just had a revamp by a person who never visits costa. Because if they did they would know customers always make a beeline for a comfy seat not a hard seat with a tiny back support. I spoke to a guy who was sitting on the fairly comfy faux leather bench at the top but even he moved to the (only one) more comfy blue sofa when it became vacant. I was further amused by a young couple who came in a little later, they sat on one of those hard seats and were looking at the comfy orange chairs across from the guy sitting on the blue sofa. Anyway they asked if it would be OK to sit across from him, so even they didn't like the stupid uncomfortable chairs. To me it looks as though they've ripped the soul out of the place. It looks now just like any other cafe, a bit like a canteen. It's a pity that when they do a revamp they have taken the advice from a stupid person. Just like crewe costa on the retail park. They've also done a number on that one just the same but installed a monster kitchen with 2 coffee machines etc. The only thing is they only ever use 1 and it takes up all that space! I use costa 6 days a week and have been in many up and down the country. It's sad when such a wonderful coffee chain lose their way. I notice a couple of reviews above that say it's cosy with comfortable seating. Well maybe once upon a time eh?

All ways enjoy my coffee and toasties in the lovely town of sandbach

Lovely staff and great coffee. Place is always kept clean and tidy. There are some really good decaf options available too, if that's more your thing.

Dirty tables, long queue. Can’t tell you what it was like from coffee as we walked out.

Nice comfortable place to sit enjoy a drink and a chat lovely coffe.

I noticed what ever Costa you go in the coffee is never piping hot . Also in every Costa they need to clean the trays probably they always look dirty . But the staff are always nice and helpful .

Love the coffee service. Great place for catching up with friends or even going on my own for some me time

It's Costa always the same not sure I prefer the newer brew of coffee

It's a Costa. Not as good as a Caffe Nero