Costa Coffee in Wyre Forest

They have great staff But they need more of them Three visits each time tables dirty and service was not upto speed The general atmosphere was OK but not as nice as there other shops felt like you were in a motorway services That's not what it's about

Just a nice relaxing place and Great service

Regular visitor, both dine in and drive thru, efficient and friendly service, thankyou x

Was served at Costa by a lovely young guy, Eli! What a well rounded, and well-mannered individual 👏 was greeted pleasantly at the drive-through speaker and served pleasantly at the window. Drink was made and handed to me topped with his own special touch. Exactly the type of service needed after a long day... thank you Eli, sure will enjoy this latte on a cold evening 😊

I had a major mishap in store. I have mobility issues and spilt my drinks.The team were quick to clear up and had no hesitation in replacing my spilt drinks. Thank you to all concerned.

Had to remind the staff who was preparing my drinks that it was oat milk not normal !! Then far too many people with laptops computers taking up far too much space,

Needed that quick caffine fix... surprised they don't use ground coffee but put a coffee bag in the machine!

Lovely staff members especially Ella and Mark who helped me decide on my new favourite coffee!

Terrible, both undrinkable, just cold cups of milk and ice. Not happy

We stopped for a vanilla latte and mocha while out and about

Always a friendly welcome and great food and drinks

As a group of local litter pickers we stopped at Costa for a break. All the staff, especially the supervisor, Laurissa were brilliant! Thank you for your kindness and help.

Great place to eat and drink, all the staff are really friendly.

As always, I love Costa. Although I do think the air conditioning could be turned down a bit, it was freezing in their today. Staff amazing as always.

Was too cold in there, air con blasting out, otherwise good

Why do I have to ask for table to be wiped everytime I go in, surely it should be done when cleared. Service sullen & extremely slow.

Took my daughter to Costa this morning, service was great, efficient and welcoming. A glass of ice supplied with my daughters soft drink as well as having offerings of having my cinnamon bun heated. These personal touches, along with efficiency and a smile gave a personalised experience. Of which, gave our weekend a lovely start! Many thanks to the team, forever a Costa fan!! 🥰🧁🫖☕️

Lovely lady in Costa I believe her name was Rebecca my daughter ordered the wrong drink by mistake and she quickly resolved the situation of my daughter getting more distressed reassuring my daughter and making her super happy

Nice Costa all the quality you expect 👌

Another nice Costa coffee. Can't say more than that. 😊

Brilliant thanks for being in time and Brilliant delivery driver he was polite

Quick and easy drive through. Staff pleasant and helpful.

Managed to get a seat today. Our drinks weren't the best we've had there, we sent one back as it didn't taste very nice, it was replaced at no extra charge.

drinks were cold and had no taste very unusual for you usually pretty good and you've got my marshmallows again

Absolutely disgusting ordered 2 pieces of carrot cake which was literally thrown in a box all in pieces the drink tasted nothing like was ordered and customer service was appalling

Really enjoyed food and drink. Only thing that let it down is toastie wasn’t that warm. But that more down to driver then themselves

Ham and cheese sandwich's were cold

Just popped in for a take away coffee. Great service as always but I am finding Costa's coffee to be very bitter these days. Just my taste buds probably

Love their sweet treats, but by gum they're expensive....

I was hoping for a nice coffee when o went on to the street because your app told me to when I got out their your driver was shouting saying I got the wrong address like how do I not know my own address and he told I don’t need the drinks anyway because I was fat

It was only the "drive through". But the ladies on the intercom were patient and helpful as I was ordering for myself, my wife, our son, and 6 year old granddaughter (who loves her milkshakes). We weren't kept waiting, and from ordering (3rd in the queue), to collecting our drinks to leave was no more than 4 minutes. Thank you ladies, I appreciated the service you provided 🙏❤️

again we have given the benefit of the doubt yet 2 out of the drinks ordered are only half full!

2 of the drinks were only half full! Really disappointed to wait for that long to pay for mediums to then get half cups of coffee! Very expensive purchase

Love your drinks but you never put the marshmallows in I pay for

2 Drinks very poor quality, one resembling watered down milk

Always highly satisfied with Silverwood Costa Coffee, everything is taken care of and always just how it should be

The maple Hazel latte is awesome

Not nice order Hazlenut latte didn't even have hazelnut flavour at all coffee went down the sink not nice at all

Hot food items still hot and hot drinks hot too! Safely packaged. Will not hesitate to order from the Silverwoods restaurant again 👌

Very clean.staff, pleasant,freindly,....very professional...know what there doing!!!

Seems busy in the morning but just shows how good the coffee is

We received two Caramel Iced Lattes today that Alix had made. They were so good! She provided service with a smile and was really friendly . We will definitely be coming back regularly for our coffee!

STAFF & COFFEE FIRST CLASS! OUTSIDE AREA & CAR PARK DISGUSTING, FAG ENDS & RUBISH EVERYWHERE. NOT GOOD COSTA.

Where ever Costa is always good coffee.

I wish costa was my birth place, it’s absolutely gorgeous like all the staff

Nice Costa friendly clean and usaul quality food and drink. Excellent service as always

I go here quite often and take my assistance dog. They are always pleasant and helpful . My dog loves the pup cups

Great coffee ☕ great bacon butty 🥓 Great service from pleasant staff - thanks 🙏👍 Electric car charger in the car park also 2 bays! Loads of seating and parking 🅿️ available, great access for all abilities.

Lovely atmosphere and pleasant staff. Not a coffee drinker but my wife is, enjoyed a drinks break

It's a Costa. You know what you're going to get. Pleasant enough.

We love this Costa as it is always really clean, the staff are very friendly, polite and always have lovely smiles. It is a great place to go at any time of the day or evening. And of course the coffee is perfect. Thank you and well done all you hard-working lovely staff ☕️☕️

The staff are all pretty friendly but this place can get really busy so they can all look really frazzled. Its not their fault, just woefully understaffed. Outdoor seating area has the most uncomfortable seating with sharp edges designed to cut into your legs. The area is tatty and needs a jetwash. Still way better than the nearby Starbucks though.

Nice clean bright place compared to others in the vicinity

Standard costa, friendly staff here who were happy to help and knew instantly which food options were gluten free.

Mark was so approachable and friendly. Completely brightened my day. Thank you so much!! Also makes a mean mocha!

Slow to fulfill the order sometime

Love the salted caramel frappe they do , always space to sit and good that it's open later !!

Lovely new place, our new regular coffee shop

Nice new Costa with a drive-thru. Free parking.

Absolutely shocking drive through service. So slow waited nearly 15mins to get served and the lady really had not got a clue what she was doing let alone understand me! Very poor service.

First time visiting was pleasant will use again

Nice coffee and EV chargers in the car park. So a good place to stop if you need to charge.

A really delicious HOT chocolate, served with a smile!!

Its ok - not much choice on the shelves and not the quickest of service

Really good Costa big inside quick service has a drive through and a big carpark lots of spaces iced tea is nice

Fab staff and great coffees must say there cake's are fab 👍

Really clean and lots of space inside and out.

Lovely and clean and wonderful staff.

If there are no cars in front of you in the drive through, you will get served quickly however, today only 4 cats in front and a 20 minute wait. Didn’t receive an apology from the staff for the wait so clearly acceptable. Think I’ll use Starbucks across the road from now on.

Getting a bit worried about the prices!!!!

Brand new Costa coffee location with electric charging facilities, 100% recommend 👌

Have visited today and still sitting in Costa and I have to say how brilliant it was when it comes to allergies. Once I had informed the man who served us that my daughter had a nut allergy, there was no hesitation, no panic, and made us feel really comfortable. Straight away he went and washed all the equipment for my daughters toastie and the drink container to do her drink. This very rarely happens and we usually have a nightmare wherever we go. Really good staff and well trained! Will definitely come again all the way from Halesowen.

I went there today with my daughter and the lady who served us was fantastic and really friendly she was really nice and cheerful and made my daughter laugh on a few occasions.

Aimee Bennett is an amazing member of staff and her skills of customer service and coffee making is phenomenal !!!!! Couldn’t ask for better service grabbing a coffee on a 12 hour shift. Lovely girl and all smiles xx

Brilliant, can't wait to go again.

Tried the new branch today. Pleasant staff, nice seating area inside and out. Coffee great as always. Plenty of parking. Like the longer hours at the location also.

Always a great service! Staff very friendly and inside the shop is always very clean!

Coffe was ok, nice new drive through with inside and outdoor seating.

Brilliant little place. Lovely staff.

Lovely new Costa Coffee on the outskirts of Kidderminster towards Stourport. Opposite Aldi and near the swimming pool. Clean and airy. Experienced staff. All the usual Costa drinks and food. Large seating area. Very large car park, free for 3 hours.

Very polite staff, drinks and food are nice too