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4.4

Based on 896 opinions finded in 3 websites

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Nº 183 in 431 in South Kesteven

CUSTOMERS TALK ABOUT DISHES WITH..coffeechocolate

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Card terminal broke but girls very helpful by telling me to order from app, a credit to costa those girls

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Wayne Algate . 2024-09-16

MORE AT Google

You forgot to add the coffee shocking service today !

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Dawn . 2024-09-11

MORE AT Just Eat

Decent place, clean and comfortable. But it is very cold inside due to the air conditioning. The girls at the cash register are very slow and can barely move. We waited 20 minutes for coffee. The toilet is dirty.

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Naneta Mihailova . 2024-09-06

MORE AT Google

I did order a blueberry muffin and I have received a chocolate one..

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Gergely . 2024-08-05

MORE AT Just Eat

Fab Costa, service was excellent and very friendly. Food and drinks good quality. Regs need to be entered on arrival for parking. Clean toilets

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Gina Cleere . 2024-08-04

MORE AT Google

No whipped cream on the frappes. No straws. One of the drinks we ordered didn’t even turn up

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Rachael . 2024-08-02

MORE AT Just Eat

By far the best affordable curry in Grantham

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Steven . 2024-07-18

MORE AT Just Eat

Unfortunately sent wrong Oder courier very quick though

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User . 2024-06-22

MORE AT Just Eat

Great place to meet up with friends with the cup of your favourite hot or cold drinks. But, please, be careful if you park in carpark. It's just for 1h. So it's easy to miss the time when you must leave. I love costa and enjoy time to spend in with friends but not going there again. Its not enough time for me.

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liene gulbe . 2024-06-16

MORE AT Google

no cream on frappe and no straw - can't drink a frappe with my hands?

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Alice . 2024-05-12

MORE AT Just Eat

Avoid. If you go there spend £10 and stay one minute over an hour you will get a £100 parking fine. What a cowboy way to make money….

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F M . 2024-04-26

MORE AT Google

I go in most days and Larnie,Josie and Alex are such superstars and the rest of the team are amazing couldn't ask for more 20/10. I'm going to move in 😁 or get a job 😍

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David Rogers . 2024-04-21

MORE AT Google

Top barista always spoiling us Thanks 😊

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D . 2024-03-18

MORE AT Just Eat

I ordered a frappe but was given two bottles?

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Charlotte . 2024-03-16

MORE AT Just Eat

followed order notes 😍top barista x

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D . 2024-03-03

MORE AT Just Eat

Costa Coffee is Costa Coffee. What makes the experience the best however, are the workers. The Sunday workers are persistently welcoming, cheerful and make excellent caramel lattes.

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Ellie G . 2024-03-03

MORE AT Google

Great coffee and staff are the best. Always looking after me and very professional and helpful.

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Les Burrow . 2024-02-15

MORE AT Google

What company don't tell the customer that there item they have ordered ain't in stock and sends something else I ain't happy.........way over an hour late

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nathan . 2024-01-19

MORE AT Just Eat

Larnie and the team are amazing 🤩. The service they provided is second to none. The speed they make coffee baffals me, efficacy at it's finest.

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GLT . 2024-01-15

MORE AT Google

Asked for 2 caramel frappe, it was the worst caramel frappe of my life, haven't even finished.

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Sara Estevee . 2023-12-19

MORE AT Google

followed order notes 🥰 lovely and hot thank you

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D . 2023-12-11

MORE AT Just Eat

5th time now ignored order notes no foil lids

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D . 2023-11-28

MORE AT Just Eat

A lot choice of cake . My cup of coffee was a very big one .

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Bernd Krohn . 2023-11-27

MORE AT Google

No coffee in my latte wow disgusting service

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D . 2023-11-26

MORE AT Just Eat

Must have followed order notes coffee was perfect so hot

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D . 2023-11-20

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I love a iced latte from Costa and I’ve never had a bad one before now. Unfortunately the iced latte I recently ordered tasted burnt but the rest of the order was lovely but the coffee was so bad I had to throw it away.

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Abigail . 2023-11-19

MORE AT Just Eat

Exactly what it says on the tin! My only gripe is the lack of a decent gluten free cake option rather than the pre packed rubbish they sell (same for all Costas)

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Taff Lovesey . 2023-10-20

MORE AT Google

This is my favourite costa to visit in Grantham, the staff are always friendly and remember my order 😁 Thank you ☺️

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Angela Thorpe . 2023-10-19

MORE AT Google

Josie and Alex are amazing 10/10

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Mikey White . 2023-10-17

MORE AT Google

On time and still warm which is often not the case with hot drinks

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Beth . 2023-10-13

MORE AT Just Eat

Great service and friendly helpful staff! Watch out for the parking restrictions.

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Carl Ellis . 2023-10-08

MORE AT Google

Штраф за парковку 60 фунтов лучше поесть спокойно в другом месте

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Oleksandr “AM” . 2023-08-19

MORE AT Google

i ordered a mocha choco frappe with whipped cream and marshmellow. i can understand if the whipped cream melted but i didnt get any marshmellows that i paid for. this is the second time now.

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brandon . 2023-08-06

MORE AT Just Eat

Drinks were received. No straws or anything to drink them with though.

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Jake . 2023-07-30

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Best coffee in a long time top marks to the batista today

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D . 2023-07-07

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Unfortunately this place was very unclean at the time of my visit. I had to wipe my table before seating down. It actually put me off if I'm being honest. The staff were chatting amongst themselves and every table had empty items on them. The toilet was disgusting. Honestly really needs a good clean up. This place wouldn't be suitable for wheelchair users as the spaces aren't wide enough unfortunately.

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Rebecca Copson . 2023-05-27

MORE AT Google

The order was incorrect. White hot chocolate tastes like just milk and didn't have the marshmallow paid for. Also, caramel latte didn't have caramel

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Marnie . 2023-04-28

MORE AT Just Eat

No apple juice with my order and no marshmallows in my hot chocolate.

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Corrina . 2023-04-08

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I would like to say thank you to the woman who served me today on my birthday this morning. She was a wonderful person who help me with my situation.

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James Stark . 2023-04-04

MORE AT Google

Not a huge amount of parking but you could park in Aldi across the road

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Brian Milne . 2023-03-26

MORE AT Google

I have been going to this particular store somewhat regularly lately, it's normally the same two girls working each time (I'm really bad with names and can't remember them for the life of me (if you read this I'm so sorry 😂)) but they are always lovely and one of them even remembers my order pretty much to the letter which is nice. I will definitely be keeping my visits here as part of my regular routine

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Scott Young . 2023-03-14

MORE AT Google

Bought 3 hot chocolate drinks no sugar BUT recieved 3 cold hot chocolate drinks with sugar UNDRINKABLE

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Melanie . 2023-03-12

MORE AT Google

Good coffee and standard Costa experience

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Matt D . 2023-02-12

MORE AT Google

Went straight into the bin ordered a toastie and it was bread.

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Molly . 2023-02-10

MORE AT Just Eat

No drop curb or access into building if a wheelchair user The sign saying ring for disabled assistance was all well and good but there was nothing to ring.

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Becks G . 2023-01-14

MORE AT Google

Toastie was stale and cold. White hot chocolate ment to be a large was not.

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gemmalawson . 2023-01-09

MORE AT Just Eat

Asked for sausage baps and the sent bacon baps

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Roxanne . 2023-01-08

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Food arrived relatively on time but multiple items missing including all the hot drinks and panini. The few items delivered any hot food was long cold.

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Cristy . 2022-11-26

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Great coffee delivered without spilling a drop

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Nicholas . 2022-10-14

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It came in enough time and was good however the flake and marshmallows that I added as extra for my drink were not with it they didn't cost much extra however I did have to pay for them and am not happy they didn't come with it.

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Maryanne . 2022-10-10

MORE AT Just Eat

Ordered and paid for 1 large latte and 1 medium latte but received 2 medium instead

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Alison . 2022-10-08

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Waited 2hrs for the order to be rejected thank you so much for wasting my time

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Darren Crowther . 2022-09-09

MORE AT Google

Discusting missing drink the two drinks we did get were rediculas. Need to train staff better

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Gemma Lawson . 2022-08-22

MORE AT Google

Young lass lovely.Drink I had watery could of been my own fault asked for iced mocha was expecting it made with milk not water ...

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Debbi Doughty . 2022-08-21

MORE AT Google

One of the staff was very helpful. Would have given 5 but one member of staff had her long hair hanging down and not tide up when dealing with food. Plus on her phone sat with a friend in between serving and then didn't wash her hands before serving food to customers

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Wendy Hooper . 2022-08-14

MORE AT Google

No communication took over an hour to be delivered, drinks arrived melted and hot drinks were cold

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Samantha . 2022-07-26

MORE AT Just Eat

Really good location, but no bubbles for the new drink tho 🤔

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Joe . 2022-07-15

MORE AT Google

Dirty Costa, and please train your staff how to make a cortado, was shocking a glass of warm milk UPDATE still not trained in making a cortado!! Another update still no better with making cortados absolutely shocking for a coffee shop

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Lee Reynolds . 2022-07-12

MORE AT Google

Oat latte with decaf e and vanilla- was normal coffee, not oat milk and had no vanilla in. Iced tea is warm, no ice and has no toppings. Both drinks had completely spilt over bags as no foil lids. The cakes had melted as the were put in the same bag as hot food.

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Ellie . 2022-06-30

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Item missing no number for Restaurant app won’t let me give options on missing order !

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Michelle . 2022-06-17

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Drinks were cold and cups crushed!

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Lilly . 2022-06-05

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Was very disappointed to find this branch closed. It clearly states on the door it closes at 7pm.

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Marie Spencer . 2022-05-28

MORE AT Google

Staff is lovely, really helpful and mindful of their customers. They make the best coffee in town. (L.E. : not the best coffee in town. )

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Adrian Munteanu . 2022-05-23

MORE AT Google

Disgusting service from Jamie Extreamly rude, when i made a comment about a drink during a previous visit last week she proceeded to say i hadnt had what id had the previous week and basically accused me of being a liar. No apology no nothing.

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Gemma Rosling . 2022-05-20

MORE AT Google

As costas go this is a nice one. Not too busy, clean and staff were pleasant. Only thing that lets it down is the car park restrictions 90mins isn't enough when you're having a catch up 😥

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Billie Evans . 2022-05-08

MORE AT Google

Great coffee, good hardworking staff. Always pleasant even when under pressure.

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mike holroyd . 2022-04-23

MORE AT Google

Good coffee , available parking. Staff friendly.

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Nick Groves . 2022-03-15

MORE AT Google

Appalling on all occasions slower than a snail toilets never work ,always get the order wrong always a painful experience

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Sarah Ibberson . 2022-01-19

MORE AT Google

It's a pretty normal Costa - low stars because the Mint Aero flavour was foul, and the toilet flush was broken - judging by the number of signs and the matter of factness of the poor staff, it's been that way a while!

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Ash Hanlon . 2022-01-14

MORE AT Google

Like almost all Costa cafés the quality and consistency of the coffee has gone down hill. Shame as I used to love a good Cappuccino made with the Mocha Italia blend

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Rocky Rockstar . 2021-12-19

MORE AT Google

I ordered a flat white here and for whatever reason I was given a cup of warm frothy milk. When i took it back, instead of apologising and accepting the mistake, the staff insisted that there was coffee in the cup and only begrudgingly made me a new one (which was actually a flat white). I know how hard it is to work in a customer facing job, but arguing with a customer that has received bad service is not the way to go. I left the place feeling a bit awkward. I won't be coming back.

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Glenn McAuley . 2021-12-10

MORE AT Google

Good coffee as always but the service was not up to scratch! I was unable to use my points that I had saved to get a free coffee and the person serving was argumentative about my order. It was at 8am in the morning and not every is a morning person

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Serenis Beauty . 2021-11-16

MORE AT Google

Great friendly service good choices would recommend to all every customer was treated like family like they belonged excellent

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Lennie Walker . 2021-10-12

MORE AT Google

Sadly they had run out of many things, hot chocolate, almond milk, decaf coffee so not very successful, BUT the staff were lovely and very apologetic. I really felt for them. They handled everything very well though.

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Sarah Turtle . 2021-10-10

MORE AT Google

Went there today for lunch, well it took ages to get served, the service was very poor. Three people were serving and it looked like they didn't know what they were supposed to be doing. Also when people were leaving, the tables didn't even get cleaned

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Sharon Welbourne . 2021-08-13

MORE AT Google

Nice and actually got muffins as well

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Lloydy Haggers . 2021-08-03

MORE AT Google

Staff are friendly and welcoming. Always a good place to stop off for a brew, and of course the store is fully air conditioned. ☕👍

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Matthew Jackson . 2021-07-26

MORE AT Google

Only cakes - no bacon sandwiches to accompany my coffee at 8:15am. Awaiting a delivery.

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Katie Askew . 2021-07-16

MORE AT Google

Very disappointed with this cafe. I waited 15 minutes in the queue inside the cafe with three children and my small dog on my lap to be told that i couldn’t order to even sit outside. They refused to take my order outside too. They asked me to download an app and order myself outside. Disrespectful customer service. Then i decided to walk to kitchen and coffee which was absolutely amazing and treated me very well. 100% recommend kitchen and coffee but definitely not Costa Coffee on Harlaxton road.

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Aureni Santos . 2021-07-09

MORE AT Google

Best service of any Costa shop. Great coffee.

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Steve Nye . 2021-06-04

MORE AT Google

Favourite place to go for catch up with friends or just half hour with book. So glad it fully open again. The staff are so friendly and the manageress (I think she is and if not should be) if amazing x

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Claire Brown . 2021-05-28

MORE AT Google

Always enjoy the relaxed atmosphere here staff are so helpful and accommodating

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Darren Barrowcliff . 2021-05-28

MORE AT Google

Over staffed .to many tables out of use

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Andy Lilley . 2021-05-26

MORE AT Google

Visited again after many months, poor service, unfortunately. The girl who served me did not listen or care what i am saying. Not coming back

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Dana Mamrillova . 2021-05-19

MORE AT Google

My mint choc chip frostino was absolutely delicious😋however, the way the manager of the store treated the trainee who served me and made my drink was disgraceful. The trainee in my opinion did nothing wrong, she put the ice in the blender and it made a loud noise and what looked like to me the manager had said she'd done it wrong and made her pour it away, I feel the manager was quite snarky and unpleasant and didn't treat the trainee in the manner she should have, bare in mind there was a lot of customers so putting myself in the trainees shoes, I wouldve felt so embarrassed, I was gutted I didn't have any change on me to give a tip to the trainee although next time I will, in my opinion the trainee did the best job she could've and the manager needs to start treating the staff with respect

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Leah Jackson . 2021-05-16

MORE AT Google

Lovely place to chill or do as some do and catch up on work. Good choice food and drink lovely cakes too. Staff are great friendly and polite

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Cypher . 2021-04-23

MORE AT Google

Good brews and great customer service

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Sean O'Callaghan . 2021-04-15

MORE AT Google

Every time is brilliant Service staff are welcoming it’s clean .they make a lovely drink A** . I always make a stop when I can to this Costa even better it’s on Uber eats now we had some lovely drinks this Moring.

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Bear Cooper . 2020-12-06

MORE AT Google

Place is exceptionally clean, staff always helpful ,mannered and above all provide great coffee .while adhering to covid rules dont push it in your face ., while keeping a very safe environment.

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Shane Mcgeough . 2020-11-01

MORE AT Google

Staff are pleasent and place is clean. Good coffee too.

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Mark Fearnley . 2020-09-02

MORE AT Google

Friendly staff and great iced coffee. I always stop in on a hot day on my way by

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Lisa Matsell . 2020-08-14

MORE AT Google

Visited here last week, staff friendly and helpful lots of cleaning going on both customer side and behind counters. A lovely cool place to sit inside was highly recommended in the high temperatures air con second to none. Certainly felt the hest going back to the car. There is seating outside but obviously with KFC, and Burger King can get very busy. Just remember can only park for 90 mins for free other wise you will get charged for parking. The staff was very helpful and took my registration as I was over 90 mins to prevent me getting a fine.

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Lisa Ridgway . 2020-08-12

MORE AT Google

very friendly staff and excellent coffee

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Dave Hibbitt . 2020-07-26

MORE AT Google

Coffee great as always. Staff a bit rude!

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Peter & Margaret Badley . 2020-07-12

MORE AT Google

Very busy when we arrived. Staff very helpful, brought drinks over to table for us. Tables were being cleared and cleaned when vacated.

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Yvonne Whincup . 2020-01-18

MORE AT Google

Usual Costa but disappointed that all rolls are now sourdough.

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vanessa cox . 2020-01-13

MORE AT Google

The staff are fantastic,the coffee is good

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steven peacock . 2020-01-02

MORE AT Google

Nice and handy. I enjoy their hot chocolate and cakes but a little pricy

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Barbara Rowlandson . 2019-12-24

MORE AT Google

Friendly staff but really, really, slow service as they are clearly understaffed. The cafe is also freezing cold!

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Alicia Tharme . 2019-12-17

MORE AT Google

Coffee and food is what you expect from Costa. The staff here are really friendly, which is nice, but the company needs to hire a few more of them, as you can be waiting during busy periods.

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Mike Strawson . 2019-11-22

MORE AT Google

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