Based on 900 opinions finded in 3 websites
Based on 900 opinions finded in 3 websites
Nº 184 in 431 in South Kesteven
Opinions
Card terminal broke but girls very helpful by telling me to order from app, a credit to costa those girls
Wayne Algate . 2024-09-16
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You forgot to add the coffee shocking service today !
Dawn . 2024-09-11
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Decent place, clean and comfortable. But it is very cold inside due to the air conditioning. The girls at the cash register are very slow and can barely move. We waited 20 minutes for coffee. The toilet is dirty.
Naneta Mihailova . 2024-09-06
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I did order a blueberry muffin and I have received a chocolate one..
Gergely . 2024-08-05
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Fab Costa, service was excellent and very friendly. Food and drinks good quality. Regs need to be entered on arrival for parking. Clean toilets
Gina Cleere . 2024-08-04
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No whipped cream on the frappes. No straws. One of the drinks we ordered didn’t even turn up
Rachael . 2024-08-02
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By far the best affordable curry in Grantham
Steven . 2024-07-18
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Unfortunately sent wrong Oder courier very quick though
User . 2024-06-22
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Great place to meet up with friends with the cup of your favourite hot or cold drinks. But, please, be careful if you park in carpark. It's just for 1h. So it's easy to miss the time when you must leave. I love costa and enjoy time to spend in with friends but not going there again. Its not enough time for me.
liene gulbe . 2024-06-16
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no cream on frappe and no straw - can't drink a frappe with my hands?
Alice . 2024-05-12
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Avoid. If you go there spend £10 and stay one minute over an hour you will get a £100 parking fine. What a cowboy way to make money….
F M . 2024-04-26
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I go in most days and Larnie,Josie and Alex are such superstars and the rest of the team are amazing couldn't ask for more 20/10. I'm going to move in 😁 or get a job 😍
David Rogers . 2024-04-21
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Top barista always spoiling us Thanks 😊
D . 2024-03-18
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I ordered a frappe but was given two bottles?
Charlotte . 2024-03-16
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followed order notes 😍top barista x
D . 2024-03-03
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Costa Coffee is Costa Coffee. What makes the experience the best however, are the workers. The Sunday workers are persistently welcoming, cheerful and make excellent caramel lattes.
Ellie G . 2024-03-03
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Great coffee and staff are the best. Always looking after me and very professional and helpful.
Les Burrow . 2024-02-15
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What company don't tell the customer that there item they have ordered ain't in stock and sends something else I ain't happy.........way over an hour late
nathan . 2024-01-19
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Larnie and the team are amazing 🤩. The service they provided is second to none. The speed they make coffee baffals me, efficacy at it's finest.
GLT . 2024-01-15
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Asked for 2 caramel frappe, it was the worst caramel frappe of my life, haven't even finished.
Sara Estevee . 2023-12-19
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followed order notes 🥰 lovely and hot thank you
D . 2023-12-11
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5th time now ignored order notes no foil lids
D . 2023-11-28
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A lot choice of cake . My cup of coffee was a very big one .
Bernd Krohn . 2023-11-27
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No coffee in my latte wow disgusting service
D . 2023-11-26
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Must have followed order notes coffee was perfect so hot
D . 2023-11-20
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I love a iced latte from Costa and I’ve never had a bad one before now. Unfortunately the iced latte I recently ordered tasted burnt but the rest of the order was lovely but the coffee was so bad I had to throw it away.
Abigail . 2023-11-19
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Exactly what it says on the tin! My only gripe is the lack of a decent gluten free cake option rather than the pre packed rubbish they sell (same for all Costas)
Taff Lovesey . 2023-10-20
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This is my favourite costa to visit in Grantham, the staff are always friendly and remember my order 😁 Thank you ☺️
Angela Thorpe . 2023-10-19
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Josie and Alex are amazing 10/10
Mikey White . 2023-10-17
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On time and still warm which is often not the case with hot drinks
Beth . 2023-10-13
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Great service and friendly helpful staff! Watch out for the parking restrictions.
Carl Ellis . 2023-10-08
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Штраф за парковку 60 фунтов лучше поесть спокойно в другом месте
Oleksandr “AM” . 2023-08-19
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i ordered a mocha choco frappe with whipped cream and marshmellow. i can understand if the whipped cream melted but i didnt get any marshmellows that i paid for. this is the second time now.
brandon . 2023-08-06
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Drinks were received. No straws or anything to drink them with though.
Jake . 2023-07-30
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Best coffee in a long time top marks to the batista today
D . 2023-07-07
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Unfortunately this place was very unclean at the time of my visit. I had to wipe my table before seating down. It actually put me off if I'm being honest. The staff were chatting amongst themselves and every table had empty items on them. The toilet was disgusting. Honestly really needs a good clean up. This place wouldn't be suitable for wheelchair users as the spaces aren't wide enough unfortunately.
Rebecca Copson . 2023-05-27
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The order was incorrect. White hot chocolate tastes like just milk and didn't have the marshmallow paid for. Also, caramel latte didn't have caramel
Marnie . 2023-04-28
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No apple juice with my order and no marshmallows in my hot chocolate.
Corrina . 2023-04-08
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I would like to say thank you to the woman who served me today on my birthday this morning. She was a wonderful person who help me with my situation.
James Stark . 2023-04-04
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Not a huge amount of parking but you could park in Aldi across the road
Brian Milne . 2023-03-26
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I have been going to this particular store somewhat regularly lately, it's normally the same two girls working each time (I'm really bad with names and can't remember them for the life of me (if you read this I'm so sorry 😂)) but they are always lovely and one of them even remembers my order pretty much to the letter which is nice. I will definitely be keeping my visits here as part of my regular routine
Scott Young . 2023-03-14
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Bought 3 hot chocolate drinks no sugar BUT recieved 3 cold hot chocolate drinks with sugar UNDRINKABLE
Melanie . 2023-03-12
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Good coffee and standard Costa experience
Matt D . 2023-02-12
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Went straight into the bin ordered a toastie and it was bread.
Molly . 2023-02-10
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No drop curb or access into building if a wheelchair user The sign saying ring for disabled assistance was all well and good but there was nothing to ring.
Becks G . 2023-01-14
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Toastie was stale and cold. White hot chocolate ment to be a large was not.
gemmalawson . 2023-01-09
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Asked for sausage baps and the sent bacon baps
Roxanne . 2023-01-08
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Food arrived relatively on time but multiple items missing including all the hot drinks and panini. The few items delivered any hot food was long cold.
Cristy . 2022-11-26
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Great coffee delivered without spilling a drop
Nicholas . 2022-10-14
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It came in enough time and was good however the flake and marshmallows that I added as extra for my drink were not with it they didn't cost much extra however I did have to pay for them and am not happy they didn't come with it.
Maryanne . 2022-10-10
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Ordered and paid for 1 large latte and 1 medium latte but received 2 medium instead
Alison . 2022-10-08
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Waited 2hrs for the order to be rejected thank you so much for wasting my time
Darren Crowther . 2022-09-09
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Discusting missing drink the two drinks we did get were rediculas. Need to train staff better
Gemma Lawson . 2022-08-22
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Young lass lovely.Drink I had watery could of been my own fault asked for iced mocha was expecting it made with milk not water ...
Debbi Doughty . 2022-08-21
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One of the staff was very helpful. Would have given 5 but one member of staff had her long hair hanging down and not tide up when dealing with food. Plus on her phone sat with a friend in between serving and then didn't wash her hands before serving food to customers
Wendy Hooper . 2022-08-14
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No communication took over an hour to be delivered, drinks arrived melted and hot drinks were cold
Samantha . 2022-07-26
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Really good location, but no bubbles for the new drink tho 🤔
Joe . 2022-07-15
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Dirty Costa, and please train your staff how to make a cortado, was shocking a glass of warm milk UPDATE still not trained in making a cortado!! Another update still no better with making cortados absolutely shocking for a coffee shop
Lee Reynolds . 2022-07-12
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Oat latte with decaf e and vanilla- was normal coffee, not oat milk and had no vanilla in. Iced tea is warm, no ice and has no toppings. Both drinks had completely spilt over bags as no foil lids. The cakes had melted as the were put in the same bag as hot food.
Ellie . 2022-06-30
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Item missing no number for Restaurant app won’t let me give options on missing order !
Michelle . 2022-06-17
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Drinks were cold and cups crushed!
Lilly . 2022-06-05
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Was very disappointed to find this branch closed. It clearly states on the door it closes at 7pm.
Marie Spencer . 2022-05-28
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Staff is lovely, really helpful and mindful of their customers. They make the best coffee in town. (L.E. : not the best coffee in town. )
Adrian Munteanu . 2022-05-23
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Disgusting service from Jamie Extreamly rude, when i made a comment about a drink during a previous visit last week she proceeded to say i hadnt had what id had the previous week and basically accused me of being a liar. No apology no nothing.
Gemma Rosling . 2022-05-20
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As costas go this is a nice one. Not too busy, clean and staff were pleasant. Only thing that lets it down is the car park restrictions 90mins isn't enough when you're having a catch up 😥
Billie Evans . 2022-05-08
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Great coffee, good hardworking staff. Always pleasant even when under pressure.
mike holroyd . 2022-04-23
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Good coffee , available parking. Staff friendly.
Nick Groves . 2022-03-15
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Appalling on all occasions slower than a snail toilets never work ,always get the order wrong always a painful experience
Sarah Ibberson . 2022-01-19
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It's a pretty normal Costa - low stars because the Mint Aero flavour was foul, and the toilet flush was broken - judging by the number of signs and the matter of factness of the poor staff, it's been that way a while!
Ash Hanlon . 2022-01-14
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Like almost all Costa cafés the quality and consistency of the coffee has gone down hill. Shame as I used to love a good Cappuccino made with the Mocha Italia blend
Rocky Rockstar . 2021-12-19
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I ordered a flat white here and for whatever reason I was given a cup of warm frothy milk. When i took it back, instead of apologising and accepting the mistake, the staff insisted that there was coffee in the cup and only begrudgingly made me a new one (which was actually a flat white). I know how hard it is to work in a customer facing job, but arguing with a customer that has received bad service is not the way to go. I left the place feeling a bit awkward. I won't be coming back.
Glenn McAuley . 2021-12-10
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Good coffee as always but the service was not up to scratch! I was unable to use my points that I had saved to get a free coffee and the person serving was argumentative about my order. It was at 8am in the morning and not every is a morning person
Serenis Beauty . 2021-11-16
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Great friendly service good choices would recommend to all every customer was treated like family like they belonged excellent
Lennie Walker . 2021-10-12
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Sadly they had run out of many things, hot chocolate, almond milk, decaf coffee so not very successful, BUT the staff were lovely and very apologetic. I really felt for them. They handled everything very well though.
Sarah Turtle . 2021-10-10
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Went there today for lunch, well it took ages to get served, the service was very poor. Three people were serving and it looked like they didn't know what they were supposed to be doing. Also when people were leaving, the tables didn't even get cleaned
Sharon Welbourne . 2021-08-13
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Nice and actually got muffins as well
Lloydy Haggers . 2021-08-03
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Staff are friendly and welcoming. Always a good place to stop off for a brew, and of course the store is fully air conditioned. ☕👍
Matthew Jackson . 2021-07-26
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Only cakes - no bacon sandwiches to accompany my coffee at 8:15am. Awaiting a delivery.
Katie Askew . 2021-07-16
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Very disappointed with this cafe. I waited 15 minutes in the queue inside the cafe with three children and my small dog on my lap to be told that i couldn’t order to even sit outside. They refused to take my order outside too. They asked me to download an app and order myself outside. Disrespectful customer service. Then i decided to walk to kitchen and coffee which was absolutely amazing and treated me very well. 100% recommend kitchen and coffee but definitely not Costa Coffee on Harlaxton road.
Aureni Santos . 2021-07-09
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Best service of any Costa shop. Great coffee.
Steve Nye . 2021-06-04
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Favourite place to go for catch up with friends or just half hour with book. So glad it fully open again. The staff are so friendly and the manageress (I think she is and if not should be) if amazing x
Claire Brown . 2021-05-28
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Always enjoy the relaxed atmosphere here staff are so helpful and accommodating
Darren Barrowcliff . 2021-05-28
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Over staffed .to many tables out of use
Andy Lilley . 2021-05-26
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Visited again after many months, poor service, unfortunately. The girl who served me did not listen or care what i am saying. Not coming back
Dana Mamrillova . 2021-05-19
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My mint choc chip frostino was absolutely delicious😋however, the way the manager of the store treated the trainee who served me and made my drink was disgraceful. The trainee in my opinion did nothing wrong, she put the ice in the blender and it made a loud noise and what looked like to me the manager had said she'd done it wrong and made her pour it away, I feel the manager was quite snarky and unpleasant and didn't treat the trainee in the manner she should have, bare in mind there was a lot of customers so putting myself in the trainees shoes, I wouldve felt so embarrassed, I was gutted I didn't have any change on me to give a tip to the trainee although next time I will, in my opinion the trainee did the best job she could've and the manager needs to start treating the staff with respect
Leah Jackson . 2021-05-16
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Lovely place to chill or do as some do and catch up on work. Good choice food and drink lovely cakes too. Staff are great friendly and polite
Cypher . 2021-04-23
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Good brews and great customer service
Sean O'Callaghan . 2021-04-15
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Every time is brilliant Service staff are welcoming it’s clean .they make a lovely drink A** . I always make a stop when I can to this Costa even better it’s on Uber eats now we had some lovely drinks this Moring.
Bear Cooper . 2020-12-06
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Place is exceptionally clean, staff always helpful ,mannered and above all provide great coffee .while adhering to covid rules dont push it in your face ., while keeping a very safe environment.
Shane Mcgeough . 2020-11-01
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Staff are pleasent and place is clean. Good coffee too.
Mark Fearnley . 2020-09-02
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Friendly staff and great iced coffee. I always stop in on a hot day on my way by
Lisa Matsell . 2020-08-14
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Visited here last week, staff friendly and helpful lots of cleaning going on both customer side and behind counters. A lovely cool place to sit inside was highly recommended in the high temperatures air con second to none. Certainly felt the hest going back to the car. There is seating outside but obviously with KFC, and Burger King can get very busy. Just remember can only park for 90 mins for free other wise you will get charged for parking. The staff was very helpful and took my registration as I was over 90 mins to prevent me getting a fine.
Lisa Ridgway . 2020-08-12
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very friendly staff and excellent coffee
Dave Hibbitt . 2020-07-26
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Coffee great as always. Staff a bit rude!
Peter & Margaret Badley . 2020-07-12
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Very busy when we arrived. Staff very helpful, brought drinks over to table for us. Tables were being cleared and cleaned when vacated.
Yvonne Whincup . 2020-01-18
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Usual Costa but disappointed that all rolls are now sourdough.
vanessa cox . 2020-01-13
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The staff are fantastic,the coffee is good
steven peacock . 2020-01-02
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Nice and handy. I enjoy their hot chocolate and cakes but a little pricy
Barbara Rowlandson . 2019-12-24
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Friendly staff but really, really, slow service as they are clearly understaffed. The cafe is also freezing cold!
Alicia Tharme . 2019-12-17
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Coffee and food is what you expect from Costa. The staff here are really friendly, which is nice, but the company needs to hire a few more of them, as you can be waiting during busy periods.
Mike Strawson . 2019-11-22
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1263 Opinions
We came for lunch on Sunday and only three tables were occupied, including ours. Perhaps that was an omen ? We ordered plaice and chips and an apple juice each and asked for one in golden batter and the other in light batter. After a 20 minute wait the meals arrived but the batter looked the same for both. I queried which one was the light one and the response was a vacant look and an uttering of, "Er.....dunno". At this point the lady who took our order came over and apologised profusely and said the "chef" ( interpret that as "fish fryer" as the term "chef" is an affront to actual chefs ) had got the order wrong and arranged a replacement. The cost of the drinks was deducted from the bill. We both had a horrible aftertaste from the cooking oil for the rest of the day. My wife also had very bad indigestion and when we got home in the late evening I had severe stomach cramps and diarrhea. Will definitely never be coming back here.
181 Opinions
Been a handful of times now for multiple occasions and never had a bad meal. Staff are always engaging and friendly, provide great recommendations and small talk when ordering and paying. The food itself always arrives in good time, super tasty and without a fault.
458 Opinions
Went for Sunday lunch for my wife's birthday. For me, the only downside was that the food came already plated without being given an option of selecting your vegetables. I don't like cauliflower cheese (I think that's what it was) or broccoli and would have rather had a choice. Aside from that, the food was excellent and we will certainly return