Costa Coffee in Vale of White Horse

Dirty place. Asked for stay in coffee, got coffee to go. Unnecessary waste. If you come in 1h before the closing time, you will get coffee to go.

It's a Costa we know what to expect ...needed to shelter from a downpour so it suited perfectly. I had a flat white, which was well made and nicely presented. The store looked well stocked and tidy. It was busy when I went in, but service was quick and efficient.

Nice people serving but this whole area is utterly souless. Millions of concrete pavers and cheap groundcover plants do not a community make.

Friendly staff who waited patiently for my Costa app to connect and the Barista put a Teddy bear on my Flat White coffee which was the best tasting Costa coffee ever. My partner had a raisin croissant which was very fresh and moist. We sat outdoors in the sunshine and had visited the clean conveniences. It was our first visit to this new part of Didcot and left a very good impression.

Ordered an uber and items wasn't in stock had to cancel the order as advised and was made to pay £20 with no refund or products what a joke, uber eats say its not there issues and the same with costa! Beware you don't get scamed by either

A nice place to relax with s coffee ... Costa food is overpriced & underfilled rip off

Best costa in Didcot. Staff are great we come often and will keep coming

Considering our group of 14 people arrived together the service was swift. Nice new premises

Food is great, staff is friendly

Functional Costa so lacks the more selective seating areas of other outlets. Near a large secondary school so best avoided at the end of school.

All the staff are lovely but it always makes my day if Karen is serving. She's so lovely and always chatty & happy to see you. You don't get that much these days!

Friendly staff fast service nice coffee shop

Very good choice of drinks and snacks, good prices and pleasant ambience. An extra bonus of points to collect towards further treats. Always look out for Costa coffee when we are out and about.

Wow best Costa we’ve ever been to!! Amazingly fast service, lovely drinks and even got one free. Many thanks to Karen & Vicky the lovely ladies who served us!! Well done xxxx

Lovely as usual. Love the air-conditioning in the summer. Great coffee with great music

Such lovely friendly staff always making the effort to get my slightly unusual order right. Been coming here whenever I visit my Mum in Harwell & they couldn’t be nicer!

Wondeful manager, and Wondeful staff.

Great coffee as always, found a table straight away.

Excellent. Clean, cool space. Friendly staff. Lovely Coffee and Passion Fruit Tart. Lemon Tart this time .

Staff isn' the friendliest but not the worst either. Cleaness is average. But why is that the coffee is never hot? When I buy from Stsrbucks it's hotter than extra hot in Costa which still isn't even hot. What should I order to get actually hot coffee? Boiling coffee? All the other places get it right but this particular Costa no.

staff in there really lovely. always happy to help . good coffee! :)

What amazing customer service from this place! One of the baristas (Jess) really made this feel like a special visit instead of a franchise experience! Clearly had passion for her job, not something you often see! What a credit to the branch - deserves a promotion!

Coffee is coffee. Staff are nice.

This place most likely sells delicious coffee. I've never tried it, but it smells nice

Quick, convenient and good coffee and food

It's a Costa with lovely staff :)

I can't recommend the coffee chain Costa. The toilets are always a mess, no soap, lack of loo roll etc. The tables are never clear of dirty crockery or rubbish. Costa cafes are unwelcoming places. Too cold in summer and not cosy in winter. You have to queue to get a drink.

Standard Costa chain, convenient location

Excellent location and food. Extremely disappointed by a rude staff. Please train your staff. Going the extra mile to provide the best possible experience for your guests is paramount.

This Costa is always very clean, and the staff are very friendly. As far as Costas go, this is a better one, although generally their coffees are very expensive. I got a pink coke, which just tastes the same as regular coke, but a little more aesthetically pleasing. They gave me a paper straw which held up quite well :)

I like this because it's a nice place.

Friendly and helpful staff. Nice place to have a drink/cake, relax and have a break, even with young children! The kids love the hot chocolate that comes with a flake or marshmallow:-)

Very relaxed and quiet atmosphere!

Good place nice staff lovely coffee & bacon roll.

Nice location and staff friendly, only reason for 4 stars is that there have been 3 or 4 times in the past couple of weeks where certain items aren't available

The best coffee in town. Fabulous service. Joseph was especially helpful. Thanks guys ☕👍🏻

If you are lucky, you'll have a nice coffee and good customer service. However, it's inconsistent and some experiences are better than others. There are better Costa branches.

Sticky tables, and they ran out of tea... On Friday of Queens Jubilee weekend - and its next door to a large supermarket!

Dirty tables and cutlery. Drinks OK but not made correctly, had to take it back.

I always go at lunch and staff are polite and helpful.

Best place for coffee lover's and food

Great Costa, , staff are very friendly and the remote ordering system works very well, coffee is always hot and prepared at a perfect balance between speed and quality. Lovely interior and comfy seats. Although it is a chain there is feel of indivduality created by the wonderful staff.

Online booking works once every five times but no signs or information if working or not until 20 minutes later when order gets automatically cancelled. Servers at times rude.

I really like this place and staff 😘

This store is always clean, they know what extra hot means, the staff are fabulous as is the manager. Polite, knowledgeable and respectful with a hint of Scottish wit! 10/10

Great customer service, as always

Lovely place; staff member great but rushed off her feet. Still great Costa and nice environment.

Wasn't particularly busy but they forgot to make my order

It's a small looking Costa that has indoor and outdoor seating. Conveniently located, generally the staff are helpful and polite.

Best Costa coffee shop I've been to. I have visited so many Costa shops, this is by far the most customer friendly of them all in my opinion. Will miss this shop when I move abroad in two weeks.

Nice, clean and friendly staff who know how to do a great coffee

Outdoor seating available. Clean interior

Felt safe. Covid safe. Decent Coffee

A satisfactory place to have a drink.

usual Costa coffee fare, service was good though

The branch is clean but didn't like the customer service. There were no customers at the shop and the cashier kept rushing my little child into choosing what she is going to get. I wouldn't buy if I was getting something for myself.

Got a coffee and had a magic bag from the "too good to go" app. Coffees are standard. The magic bags seem a little naff but considering Costa is very pricey, you get a few decent things for a small amount of money.

Friendly staff, hot chocolate was great!!!

The staff even the most difficult times (covid 19) have and are amazing. Polite chatty and happy to help. The shop was clean and tidy and welcoming.

Popular at lunchtime, short wait for table. All nice and clean, with social distancing. Friendly staff, very nice Christmas themed toasty.

Our most fav Costa branch to go to. The coffee are always consistent. When Steph, Lisa and Amanda are behind the counter, you know your coffee will turn out great! Ive been lucky for the times ive been there its always them (one or the other) serving! Thank you ladies. Keep up the fantastic work!

Fantastic Costa, used frequently before covid-19. However always grab a coffee when passing by.

The store manager was absolutely disgraceful, extremely rude to customers and fellow employees alike, and refuses to wear a mask at times. Disgusting.

many times I come here I've had my orders messed up, where they made our drinks with milk when we asked for coconut, or any other replacement. also during my latest visit I was asked to do the track and trace but was told to go outside to scan in a rather rude manner, even though there was another one on the sneeze screen just a little ahead of us. there were also other customers in front of us who were told by the manager that they're not a table service shop in a very rude manner. not a pleasant visit, if you can choose to go elsewhere do so.

Usually costa do a bad job at making coffee taste great (sorry) but this flat white is excellent

Friendly, clean and great cappuccino and white hot chocolate. Also very safety conscious in this surreal time. Doing it right 👌👌 thank you.

Very well organized and Covid-19 safe. Lovely staff and of course, great coffee!

First Costa in a proper cup for months

Ok coffee Starbucks Dona way better coconut milk moca

Lovely flat white, good company, marred only by noisy uncontrolled youngsters making conversation all but impossible. Do try and consider others in a public place.

Staff really friendly and chatty.

Always friendly, always good service

It is nice to go for a coffee before you go shopping x

Service was slow, toilets out of use. Overall very clean.

Not the best of Costa establishments that I have been to. Coffee was a bit cold, some of it spilt in the saucer - served as is. The panini's were not cooked properly

Good coffee and gluten free mince pies are lovely

An amazing hot chocolate by an employee called Lilly very polite and very professional😊

Nice quiet area and friendly staff and locals

Very welcoming very polite very quick and really nice coffee and I'll go back again

The coffee was lovely. The staff was fantastic

Young lady with coloured hair very moody. After my bad experience ordering, whoever the girl making my coffee was, as she poured the milk in her fingernail touched the tip of my drink. My mate had a similar experience where they touched around the sipping area of his drink. Disgusting.

I came in here on Wednesday to order my daily coffee on the way to work and had a complete different experience to my usual. I got served by this woman with coloured hair. Very rude. She made me feel like I should be apologising. If you don't want to feel bad about ordering a coffee, don't come here. Wouldn't recommend.

This is an exceptionally good Costa coffee. The baristas here really seem to know what they are doing. When I'm in the area this is my go to place.

Well made flat white by a female member of staff who was nice.

Very disappointed i ordered my drink after waiting a whike the guy that served me was polite and appolagetic. He made my drink incorrectly, i can only assume he was a trainee. When he made the drink thr collegue working with him said it was made incorrectly and when he appologised and asked if he should make it again she said naah dont bother. When i received my drink it tasted awful. Like toothpaste. However after witnessing how the lady deapt with things i didnt see any point in complaining as i didnt think it was worth it. The customer service is not great and they really need to make sure staff are correctly trained

Filter coffee and or berry drink

As we all know great coffee and always good service

Absolutely awful service as usual at this location. Had been boycotting this shop for a while, and will continue to do so in the future.

The only thing consistent about this particular branch is their lack of customer service and ability to meet the basic needs of a coffee shop. Of the five or so visits I've made to this branch I've consistently been rude to and made to feel like they are doing me a favour by selling me a drink. They regularly seem to have dishwasher issues and have to serve in take away cups when sitting in. They also close off most of the shop hours before closing which restricts the available seating. They appear to go out of their way to prevent repeat business. The two female staff members are curt and rude without reason. I would do all possible to avoid this branch unless you have dire caffeine withdrawal.

Never really find going to Costas a pleasant experience. Overpriced produce and if there's a queue expect a wait while they make a coffee and put a cake on a plate! Highly technical you know but I guess they're taught to take their time and in so doing justify the price they charge.

Coffee was great and service was excellent

Friendly helpful service for me and my 4 year old

Visited here with my wife, great coffee and clean. We ordered 2 large vanilla latte's and these were bigger than we expected

It's what you expect from a Costa. Service was slow though and not even busy

Friendly staff nice and clean to.

like everywhere which sells coffee, overpriced.

Friendly, quick service, good coffee

Nice range of drinks, really friendly staff but quite expensive

Insufficient staff working to clear tables. Almost every table had dirty cups/packaging left.

Somewhere to visit when the kids are at Saturday classes, though service can be slow. Correction: the service is extremely slow and the staff are not trained. Customer service is poor.