Costa Coffee in Milton Keynes

3/9/24: VERY impressed today by the hard work and dedication of a young staff member named Jake. As I arrived he'd just been dispatched outside to clean spillages on the table. As I arrived (disabled and walking with a stick) he alerted me to spilt ice cream all over the ground. Once inside and seated I watched in-between conversations with my husband and son as this industrious young man (with his big bowl of soapy water, cloths and mops) cleaned the table spillages, floor spillages, door, handles and even the glass windows that were messy. Upon leaving I congratulated him on his hard work and dedication. You should be rightfully proud of such an employee. Not many employees (in my experience) take so much time and care over a messy and unappealing job. Well done Jake. I hope Costa are proud of you. If not, us customers are!!! Previous feedback: 30/12/23: NOT happy! I arrived at the Costa Drive thru around 1.10pm today. Signs on the ordering point said to drive to the window. I was 4th in queue. After 8 mins I was still 4th. Service was slow. Eventually a car moved off and we shuffled up one. Long story short, I had an appointment to get to for 2pm, the other side of the city. What should have been a quick pitstop was anything but. Sadly, road design means you can't drive off or give up. So eventually when I arrived at the window, around 1.35pm I had no choice but to say I was sorry but had no time to order now and drive off. As I left, the queue (from behind me) now reached onto Breckland. Poor buggers! Thinking back over the last month or two, the wait at this branch has been totally unacceptable for a drive thru. Add to that the fact the coffee is always served red hot/scalding I have now decided I'd rather drive to Great Linford and visit the best Barista in MK - Paulo at their Costa. I read somewhere that MK is to get another Costa drive thru soon. Oh, I do hope so. Hope they are organised, efficient and serve drinkable Coffee. I've used Costa drive thru's all over the country.... including Motorway ones and this branch has the longest queues, the slowest service and the worst coffee (temperature) of ALL of them. Suggest giving them a wide berth! Previous feedback: Busy venue. Service sometimes a bit slow, both in the store and the Drive Thru. Good selection of food (wonderful Biscoff Cheesecake - to die for). Also, more Costa products to buy than a lot of smaller stores. Staff very pleasant and helpful. Toilets cleaner than most. Free parking. Recommended!

I have just been at the drive through and I ordered A caramel oat hot chocolate and an oat chai latte. I received a oat hot chocolate (until Barry added the caramel one we’d realised he didn’t add it) and then as I arrived home, my partners chai latter was a COFFEE LATTE, which she can’t drink due to it giving her heart palpitations. As it was a 10 minute journey to get there, I can’t go back and rectify this. I am extremely annoyed.

Great Costa but service a little slow. Isial standard of food and drinks, good seating area inside and out

Why do I always have to ask for a napkin when I order food? Should that not be a given? Also, the WiFi never works here. People come to Costa Coffee to work and browse the Internet and everytime I come here, its not working.

Was lovely but obviously much bigger that the usual Costa due to location so if it’s a quick catch up with friends or somewhere to catch up with work on laptop it’s very busy

Ordered a hot chocolate with cream and marshmallows, but the cream they put on it wasn't their normal squirty cream... it was BRIGHT WHITE and tasted awful. It could have been their dairy free option as it tasted nothing like cream, but I didn't ask for it so not sure why they gave me it,

First visit. 3 drinks and 2 cakes took 20mins. By the time they’d made the two lattes the tea was stone cold. One staff member spent 10mins moving crumbs around with a pastry brush. Zero customer service. Won’t be back.

It is exactly what you would expect, but with parking. All Fine, but with standard Costa pro's and cons.

Shop was very busy so the service was slower than expected.

Usual Costa fare. Wifi is rubbish.

Lid was split so when I went to drink the lid came off and spilt the drink, drink was not very warm.

Friendly staff and good coffee.

As always, a smiling and efficient team swiftly serving my mocha and tiffin just as expected. Thank you, you're great!

Not only do you get the Costa coffee your expect but you also get a lovely friendly team who just seem like they want you to be there. Feeling welcome and wanted in a coffee shop is Ana amazing feeling. Being served by friendly and professional people just makes the experience that little bit special. Thank you.

If your drive through machine isn't working you should close it off as once in the queue and you know you can't move. Manager think 🤔

Lovely place to have a nice meet up with family and mates and just talk and have a catch up and staff are very friendly and kind

My new haunt. New build, good parking and access. Staff friendly and efficient. My fave is Donna, always has a smile for you.

Lovely selection of coffees, chocolates & also toasted sandwiches & cakes. Lots of parking spaces & plenty of room inside

Always a lovely place to have a coffee...I'm back here now haha.

Spacious and lively... Lots of space for parking and like the drive through option!

Great location, but service is terribly slow, 3 visits and each time it took 15 minutes for a barista to make 4 drinks! Hot drinks were also made far too hot.

Toilets were great with lovely hand towels, but the flavourings hadn't been stirred into my coffee so I got no flavour throughout the experience until the end when I only got syrup! The coffee then went straight through me and I got a 2nd visit to the toilet.

Incredibly rude staff super immature

Had iced carmel latte but wasn't mixed up so didn't taste great Very slow service despite 5 staff

Newish branch I haven't visited before. Excellent lady served me and took great care to get my drink correct. Although I didn't stay long it was apparent that the tables and floor were much cleaner than is usual in Costa. I shall visit again.

It depends who makes your Drink here, especially your latte. Some of the Staff just don't know how to make them.

It's a Costa, sit in or drive through. What you usually expect.

I usually sit in here for a few hours some mornings doing some work and it’s always chilled with a friendly service. It comes as a welcomed break away from working from home.

The man who served me was great, made a good coffee, which is the exception to the rule.

I think the coffee is overpriced

Coffees are good but definitely is to noisy there and I couldn’t hear even barista when she try to take my order… Big place but not to good for people who would like to enjoy coffee in quiet place

Nice size, bigger than average for a drive through. Well thought out layout and efficient service.

Price increase again, not good value for money So, I will not be returning

Great all round staff happy customers happy Great job

Coffee not quite as nice as it is in other Costa coffee places. But staff very helpful.

Lovely staff, asked staff working the till for a recommendation to try and loved it. Service was friendly and would go back again.

Good coffee and good food. Staff very friendly and polite.

Staff were overwhelmed and so a 30 minutes wait

Staff here are always friendly and helpful. Plenty of seats and food/drink is up to the usual Costa standard, so can't complain there. Seating available outside (some of which is covered) so useful when we bring the dog.

Always nice to grab a Costa in a nice place to relax and enjoy.

Slow service compared to other Costa drive throughs and competitors

Nicest team I’ve ever seen in a costa! All working together and a happy environment 👌🏽

Shiny new drive through, well laid out and easy to get a seat. Friendly staff. Usually well stocked. Becoming popular with workers nearby. Good hours usually well stocked and staffed

Friendly staff. Excellent guest WiFi.

Relaxed and very clean. The best Costa in the area

Service slow, cups filled to overflowing so lost lots taking the tray to the table, coffee just warm. The cakes wrre lovely. Never had this problem before so hopefully just a one off.

Met for lunch with family and it was lovely as always the food was great and staff really friendly

The staff at the till don't even listen to you and try to help. They just try to make you buy something and send you away. The tea was leaked too much and the tray was barely wet. The tea was disgusting as it was cold! Yes I had a cold tea! The shop is very lovely but what a pity that the careless staff ruins it.

Limited food available as seemed to have sold out of a lot which was a shame. Service however was good. Difficult to get around the crowded chairs and tables.

Love this costa definitely my favourite. The staff and welcoming and friendly.

I liked the inside, that is when talking about the design, but when talking about the actual, overall cleanliness of the place there is definitely more to be desired. I liked that it had a lot of tables inside and outside and the staff were friendly too. Overall a decent experience, and maybe we just arrived at the wrong time, and it was cleaned shortly after but there were things strewn across multiple tables, and drinks split all over a couple of tables.

Had a good laugh with staff. Asked what milk I wanted. Cow juice I said. Queue 10mins of giggles with people I don't know lol

Nice place with full Costa experience. Parking and toilets available. Done indoors or outside. Part of a cluster of shops.

Large sized branch with drive thru with good parking just off the A422 . The coffee and food is fine but having been a few times now the same problem persists - service ! Despite having 5/6 people sometimes they just seem come across as disorganised with puzzlement upon their faces - don’t know why as it never seems overly busy .

had a pigs in blanket panning excellent x

As with every Costa. It's hard to get it wrong. New place same great coffee

Late visit in the day but they still had plenty of food and was able to plug my laptop as well. Good service but the tables needed a wipe. Not bad though.

Very nice coffee clean and friendly staff .

Jake is so polite and helpful! Made sure you left happy with the service, would definitely come back again

Standard Costa coffee. Very good service and staff.

Can’t complain about this costa. Always a good service.

Good range, nice spacious cafe with plenty of seating. Not too busy and great location if you want to go for a walk round the woods after taking in a cake n coffee

It’s a lovely Costa but the staff let the place down

Great to have a drive thru Costa in MK. Staff are all really nice whatever time of the day you visit and the coffee is great.

Nice and clean. Service was a bit ropey when it first opened but it's a lot better now.

It's okay slow service but all good.

Not great, they made the wrong drink and when i refused it got a bit fuuny with me.. Won't be going there again!!

It was nice food and very spacious place . Good parking

Lovely spacious cafe, friendly, spotlessly clean and always a good selection of food.

Avoid terrible customer service, very rude and disrespectful. I waited patiently for my coffee which came with no sugar or stirrer, I asked kindly for some to be told to have some patient and wait because they r busy, from a member of staff I wasn't even talking too, continued to be rude and tried to make out I was being impatient and rude, guy needs to give his head a wobble,if I didn't have my daughter in the car and travelling to Wales it would of been a different situation.

Absolutely loved it here. Very clean, Huge sitting area inside and out. And it's open untill 8pm. So a good choice if you want to have a coffee later in the evening.

Got a drive through takeaway and the woman who took my order was really lovely and friendly. I ordered an oat latte but I was given an soya latte. I am allergic to soya and I started to go into mild anaphylaxis (luckily I had my medication with me). This has made me wary about going back.

The guy that served us was extremely helpful. The drinks however were missing the caramel syrup.

Is excellence start feeling nice place is happy and smiley it's really excellent good place go to

Go nearly every Saturday top staff!

Car Park is ridiculously narrow and cramped when busy. It's a real shame as if you wish to stop and eat in this lovely roomy new Costa rather than drive thru it you may find it off putting. Yours, Victor Meldrew ( with hopefully a valid and useful bit of info ;-) )

Clean, tidy and a really great coffee ☕

Frendly team, comfy seats and good cup of coffee

Nice and clean. Some of the staff can come across very rude

Lovely ambience. Very comfortable. Friendly staff. Good variety and choice of cakes and pastries.

Coffee shop was empty, friendly staff. Nice cakes!

20 min waiting in DT with 4 cars in front of me

i had best experience last two days I went three times in costa linford wood branch.Milton Keynes Kally assistant in Costa linford wood coffee shop had the best smile 😁 so polite so helpful today I picked my too good to go bag she asked me everything with a big smile if allergic to anything she makes sure I received the best food Good service very impressed with her big welcome smile I will. go again regular See you kelly keep doing best

Staff friendly, spacey environment and probably the best Costa I've been to in a while.

Very busy and there was hardly any food out, just as we left someone was restocking the sandwiches and the mac and cheese. Would have made scene for someone to put the food out even though it was busy as it was lunch time when visited.

Really nicely decorated and very clean. The drive-thru is great as well and very practical!

We ordered a golden caramel latte and a caramel cortado, the cortado was just milk no coffee and the latte was watery. Worst coffees we’ve ever had. Also ordered a almond bake…that was stale… Waste of £8

Lovely new coffee shop very well kept clean and tidy with great staff

It was a superb place for coffee and loght food

New store looks fantastic. Lots of natural light gives the store a great feeling and there is lots of space inside.

Cozy new place to get a cup of coffee-higly recommend you to try aromatic cortado.

I thought it would be brilliant to have a drive thru Costa, unfortunately it's not, the plant based milk is disgusting, Yuk!!. Cheap and certainly not cheerful

Cozy little place, but the service is super slow...

Love Costa but this one never had anything on the menu and the bacon roll I just had was horrible. The bacon was basically 4 tiny flat bits of burnt rashers, you had to see it to believe it. Will be avoiding until they up their game.

Lovely new Costa Drive thru with amazing service!

It's Costa Coffee with a drive-through, what is not to love!