Based on 118 opinions finded in 1 websites
Based on 118 opinions finded in 1 websites
Nº 358 in 699 in Medway
Opinions
Getting silly with the prices… £5 for an Oat Flat White! 60p for oat milk . No wonder it was dead
karim khan . 2024-10-17
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Kept cancelling orders without instructions. No way to contact store as phone number is wrong.
Brad Personal . 2024-09-29
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One of the best costas i’ve been to. Service was very fast and the drink was well presented and not rushed. Good selection of cakes and sandwiches on offer. Staff were very polite and we appreciated their efficiency.
Joseph Spencer . 2024-08-30
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The coffee is great but the place is dirty and the staff grumpy
Anne Pickering . 2024-08-10
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Costa moto m2 gillingham excellent service lovely staff quick service and drinks were perfect
amanda stringer . 2024-07-27
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Just a "normal" Costa, nothing exceptionally good to report, but also no complaints. This store is inside a service station, and uses shared tables etc. Very busy, even on Christmas day.
Phil Martin . 2023-12-26
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I called in for a d/expresso , and realised I was short of the full cost , i said to the young lady “I’m short luv,, “ and the young lady said “don’t worry, choose what you’d like and I’ll pay the difference “ How kind … it was only 5p but she didn’t know. I didn’t get her name , but it was around 3:30 on 22/8 23 . Service 👍🏻
Paul Jarvis . 2023-08-22
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boring lifeless staff but does the job
H Akhtar . 2023-02-13
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There was a lack of choice of cakes when we went. The service was pretty quick and staff were friendly. We were given our drinks which were tasty in disposal cups which was annoying as we were drinking in and other customers had proper cups. Seating area was clean but not large and didn't feel like somewhere you wanted to sit for long.
Hannah Wild . 2023-01-15
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Great place for Coffee price seemed higher
Jim Wheeler . 2022-09-15
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Mad respect to the one staff member who was slaving away at 1am.
C B . 2022-07-05
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Poor costumer service. Waited for 30 minutes just to get 2 coffees. And a rude stuff served a family who came after I ordered. They’re binged served before us. When I asked for refund he said you have to wait until I serve other customers and he was lugging at me.08-05-2022(05:02) I didn’t saw this kind of rude stuff and customer service.
KH LAMIA . 2022-05-08
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Really friendly staff, quick service and welcoming atmosphere
Sereta Redmond-Hall . 2022-02-26
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Always the loveliest staff in here! So chirpy and happy to help no matter how early in the morning!
Ellie Horsburgh . 2022-01-31
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Staff male at the Time of my visit was more interested up saling rare then helping the gril making drinks Update II: 19th December 2021 Over priced but staff been on this occasion been ok 👌 one star removed because of the prices
a h . 2021-12-19
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They are not letting customers claim their free drinks on their costa app because their tills are too old 😑
Karol N . 2021-10-19
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The girls at Medway Eastbound flat out as usual. Keep it up
DieselDriveway . 2021-10-09
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Great coffee as always from a Costa but being a motorway services you can’t use gift vouchers and way overpriced!!!!!!
LTD Always . 2021-08-14
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Poor customer service, try some where else for your coffee. They don't accept Costa gift cards here either.
Mike Dunk . 2021-07-17
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Best hot chocolate from any Costa in the UK
Emily Anderson . 2021-04-07
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Ok colleen, i get its a night shift, but swearing and upsetting me and my mate cos you had to click an extra button for me to use a club card really wasn’t necessary.
Blue Worsley . 2020-12-05
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Chu... obsluga. Śmieją się z ciebie i nic ich nie obchodzi 12.11.2020. 21:20
Wlodek Romanowicz . 2020-11-12
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Great service and 50% off what's not to like
Sally Paterson . 2020-08-18
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Great service from the sole member of staff, great coffe with a smile. Probably not an easy time to be working here, first day after COVID19lockdown when people can go away. Still not too busy but good hygiene observed. Well done!
Pauline Morse . 2020-07-04
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Lovely coffee, nice friendly staff
Martin Beer . 2019-10-29
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Flies crawling on counters, sink, walls and trays. It's very dirty.
Maureen Hall . 2019-09-20
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Типичен паркинг за Англия. Има всичко необходимо, за ядене, напитки, душове и т.н.
Българин България . 2019-02-07
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I still don't understand why we have to pay more at motorway services these days after all there's a lot more traffic on the roads these days. Therefore more customers. Anyway good service and coffee lousy price
Adrian Brice . 2018-12-31
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It's a Costa, overpriced, oversized coffee and rubbish food in plastic bags
Steve Grant . 2018-12-29
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Within the Moto service station food hall area more on the coast bound side between junction 4 and 5 but there is a footbridge from the other side under cover and shielded from the elements. The usual selection on coffee's and teas with snack options, indoor seating
Michael . 2018-12-20
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Lovely place to meet up with friends
Paula Boddington . 2018-12-06
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As usual in a Costa coffee house.
Alec Clarkson . 2018-11-22
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Average usual overpriced service station
Marry . 2018-08-17
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Good coffee but fairly expensive.
Ronald Cufley . 2018-08-15
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Just what was needed Americana black and then home to bed
Bob M . 2018-08-12
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It's Costa, just the same as all the others. Always busy but good
Stephen Rainsbury . 2018-07-25
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1st Class Coffee Made & Served By Staff That Take Pride In Their Job.
Alan Ball . 2018-05-22
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Very good friendly service. Clean and most of all the coffee is hot.
Peter.J Harman . 2018-01-08
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Staff very helpful and friendly. Always trust Costa for a good coffee.
John Scanlon . 2017-08-15
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What more needs to be said.... 🤔
Steph ; Blind Beekeeper . 2017-07-12
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Friendly and fast staff.Lot of space,good for family.My favourite latte and shortbread.
Bianka Szep . 2017-06-30
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can not find anything bad. toilets are not so bad. big choice of everything.
Antanis Vas . 2017-06-18
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The staff were fast and friendly
Matt Broderick - Goddard . 2017-06-11
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Food ok. Toilets in a terrible state.
ann Chapman . 2017-06-10
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Good hot coffee and 24hr, but bit pricier as on motorway
Jason Forbes . 2017-05-08
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Verything here is great but only 4 stars as you do pay motorway service price even thro its a costa shop.....
Scott Jeffery . 2017-02-12
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I think I've walked into a nightclub. Kiss FM is blaring and there are various youths hanging around. Even the lorry drivers have done a bunk...I think I will follow their example. This place sucks!
Karen Hubbard . 2016-06-10
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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We've been going here for years and it's always been good food, some times you have to wait a bit as staff changes quite alot we went yesterday and ordered 4 mojitos and they were the worst, just soda water a glass of crushed ice and mint and that's how it tasted, we complained and they took them away and when they came back you could taste the bacardi but no lime or sugar syrup simply the worst cocktail and they put an extra £18 on the bill at the end for the extra bacardi, we won't be going back