Costa Coffee in Cheshire East

Good service, clean environment but £4.40 for a coffee, what the heck!

Brilliant and efficient service this morning

WORST coffee shop I’ve ever been to. Went yesterday and ordered two oat milk chai latte’s and one with a shot of coffee in it. Waited for about 30mins in the queue. When I finally got it I asked which one had the coffee in it, and the lady with reddish hair replies “neither!” I told her I paid for a shot of coffee (as shown on my receipt) and she says “I’ll add it in”. No apology, just a rude attitude. We walk away and we sip our drinks to realise they are ICE COLD. The cheese on our toasties wasn’t melted either. Pathetic service all round. We will never step foot into this ratchet place ever again.

The whole place is filthy dirty with rude staff!! I don't think anyone wants to work anymore!!

£5.10 for toastie and no salt or sauce

Service was quick, with hot food ready with the coffee.

Popped in for a coffee and cake plenty of choice and not to busy, staff are very friendly and helpful and plenty of seating available could not ask for more well recommended could not fault them 😀 😀😀😀

Very clean, staff were very nice

Very friendly service and good coffee.

A 50p charge for dairy alternatives is excessive, especially when many other Costas do it for free. Otherwise it's a standard Costa

Went through the drive through going north bound. The lady on the head set was so nice! I think her name was Gill but she honestly put a smile on our faces so thank you Gill keep up the good work😊

Great staff with excellent customer service. Screens and masks for covid safety that I appreciated.

It's a good place for a coffee.

Couldn't even make 2 Vinila Lattes the same. No job pride.

Costa should work more on their quality control. It is a disaster

Very nice and helpful staff even when everything was closed they were still offering to heat up cold food and offer hot drinks !!

One staff member working at the till was quite rude just because we had a "big" order. Shouldn't the staff be polite?

I use knutsford services quiet alot over the past 10 years its a good stop point half way from most places on a long journey Always find places to park Always seem friendly staff in the shops as well I went into costs in this uncertain times, all safety measures in places, 1 staff that was on was very friendly And as a normal coffee drinker costa is 1 that is always consistently the same where ever you shop So you know what you are going get A little tip I used to have cappuccino but you will find more froth than coffee so always feels like half a cup, so i always go for a latte now Feel like a full cup so more to drink So gave this a 5 star as consistent, nice and hot Recommend a stopping point if passing by --------- if you are looking to invest in property get in touch Www.pegasuspg com

Nice friendly staff and they put sugar in coffee as add the milk so it's all mixed in before you get it.only a small point but it saves you messing around with sugar or sweeter sacthels and stirring sticks.

Excellent staff and really caring compassionate people....We sadly had an accident on the M6 motorway. We were brought to this service station, we were looking for somewhere to sit and gather ourselves to make our journey back to London. Unfortunately due to current climate we were unable to sit inside the Costa, the brilliant staff helped us to find suitable seating area and gave us all cups of tea. The two girls helped us find local taxis and recommend which train station to use so we could get to London.

Excellent service, new bean was amazing, and good bants with the staff

Lovely, friendly staff and nice enough seating area - it is a service station, after all. However, I was disappointed not to be offered crockery rather than the disposable cups (paper with plastic lid) for my tea. The cups, saucers and teapots were there but they weren't using them to serve the drinks in. Everything was served as takeaway even though lots of people were eating/drinking in. It would have been nice to be asked.

A busy Costa outlet located in the main services building. Friendly enough staff. All the usual Costa coffee products available. Prices are slightly above high street prices.

Just spent 8 minutes sitting at the drive thru with not even any acknowledgement from the staff! In the end had to drive away!!

Bad experience Treat customers like everyone own her money. I ordered salted caramel latte, tasted like water with sugar, where is latte???

Shocking, staff don't listen, can't get order right and you end up leaving a drink you have paid for untouched due to incompetence! Costa owe me a bloody refund!

الموقع ممتاز للاستراحه كوفي costa غني عن التعريف ،

Acceptable. Food a little pricey to my mind

Not trained how to make peach iced tea and no other staff to help. 😔 All that money and doesn't taste right Ps we are upstairs and it's just a shambles.

Good coffee, gets rather crowded at times with long waiting times.

Top notch. I am a wheelchair user on my own today. One quick call two lovely young chaps came straight out and took my order and brought it out. Great service with a smile. Olly

Sunday morning 9am - filthy tables, rubbish on the floor Environmental Health would close you down. Absolute disgrace.

Just got a takeaway, not my favourite

Filthy tables, over flowing bins and rude young lady clearing tables who when asked to please give us something to clean tables with ourselves, said very snappy she would do it when she had time even though there where three people chatting behind the counter

Café psuedo Italiano. Overpriced factory.

Rude staff. Poor service and weak horrid coffee

Far exceeded our expectations, a good value breakfast

Nice clean quick coffee break during a journey.

Quick and polite service, nice seating area. I'm not a big fan of Costa's products but that's a matter of taste

I'm no connoisseur of coffee, but I was impressed by the efforts Costa seem to be going to encouraging better recycling ♻ and reducing unnecessary waste. Offering to recycle any and all single use coffee cups, giving a discount if people bring their own cup and offering to fill bottles with tap water is great. Although there is plenty more to be done in these areas, I think these efforts are great and should be applauded.

Worst place ever. Do not eat here.

Wasn't greeted. Asked for a small latte with only 1 shot of coffee, cup was full of foam luke warm and not 1 shot as requested. Wasn't offered chocolate sprinkles on my cappuccino. Genuinely poor service. As a barista myself terrible coffee

The toilets in the little chef at these services are disgusting

Found it: worst coffee in England.

Nice place to get energised n have a coffee

The worse coffee I've ever had. Bought a cup of capuccino from the kiosk outside. We often drink costa coffees but the taste of this one was horrible. Had a few sips and it went straight to the bin. My husbands cup was the same. Be aware if you expect what you are used to from other costas.

Slow service from Sue, got told coffee machine was broken after waiting. Ordered hot chocolate and no cream or marshmallows available. Wasn't given a option of size. Had to through on the end that I would like a large.

3 Costas but only one has crockery So if you dislike drinking from paper cups BEWARE