Costa Coffee in Islington

Staff are not very welcome and also they don’t care much about clients satisfaction

It’s great all the things are fantastic the employees are very kind but it’s a little bit expensive

A pleasant Costa outlet just along the road from Caledonian Road Piccadilly Line Station. There is plenty of seating inside and a clean, modern and relaxed atmosphere. Service was quick and efficient.

Oh dear. 3 clueless baristas behind the counter whilst the rubbish piles up under their tables in the street. A masterclass in absolutely no investment in their work.

It has a warmth feel inside, and it is a nice place to have something to eat or drink (the non-alcoholic kind) in the middle of the day.

The manager is rude and obnoxious, constantly screaming and shouting at her staff. She was screaming in one baristas face to the point he was a quivering wreck on the verge of tears. All because there was one cup outside. That’s it, one cup. That she could’ve easily have brought inside herself. I did ask for names, Kudos to Ryan, Kwame(?) and Karla. Friendly, warm and amazing magic makers with drinks as normal. However Arieola (?) needs to work on her people and management skills.

Amaizing staff and amaizing servise. Normally I will come back again. Thank you Costa

RYAN MADE THE BEST WHITE CHOC HOT CHOC IVE EVER HAD IN MY LIFE !!! Im here every morning now !!!

Great place, great atmosphere. Staff very welcoming when needing the area to work, just get those coffees in! Very friendly. Only downer was the toilets but that wasn't really down to the staff and more the public.

Great costa in a great location just outside cally tube.. quick freindly service. Very spacious and comfy

New staff good service now great girls

Not the biggest fan of Costa coffee but the space, location, seating and staff are good here. Also has baby changing facilities

Some young girls, unfortunately I didn't get their names , they are very attentive and polite.

Good luck getting to the washroom, this place is ridiculous

Very nice premises, plenty of space. However one of the Somali staff is extremely rude, hates taking orders, and pretends not to hear you. Seen several customers get upset by her. Terrible attitude. A shame, because all the other staff are quite friendly and welcoming...

Very friendly and helpful staff. Good variety of drinks and cakes.

Was served by Niki today. She was extremely friendly and welcoming and made our whole dining experience a pleasure. Thank you ⭐️ ⭐️⭐️⭐️⭐️

Fatma has excellent customer service and she makes the best iced latte (better than Pret A Manger) one is never enough.

A typical place for a good coffee

Nice place The female staff such a professional So caring still got time with so cheerful its matters of fact she work alone Not many place the same like here

Very friendly smiley staff. I'm not a fan of Costa, but I will rate the friendly attitude of the staff, great.

Amazing customer service by Shriya!!!

Greatly improved. Service much better.

Friendly staff, clean place, nice and relaxing couch and a refreshing hardscape view at the back.

Awesome customer service 😀. The latte I always have is second to none and it's very big with really comfortable seating. Sitting outside in a sunny day is great watching the traffic and people on their way to work. I liked the fact that you can use the wifi whilst consuming their latte and sometimes I spoil myself with a carrot cake 🎂 or chocolate brownie... Mmm 😋 thinking about it I'm gonna go there now as I feel a thirst and hopefully I'll get to see a friendly face 🙂

Nice and spacious. Sandwich could do with filling throughout, just about half of it was covered.

On 03/01/2022 at 6:35pm I went to this place to collect promotion free birthday cake. I show them my Costa app & the code. One of untrained staff said it’s expired without even looking carefully to the Costa app. I showed her that it’s still valid till 07-01-2022 however she scanned the code many times then she said the code was not accepted in her system then she told me to go to another Costa shop (just because it free from Costa) Untrained staff who don’t want to show you respect because you come to collect your free birthday cake. I hope if google map creates an option for zero star I asked her where is the manager then she told me come tomorrow. It’s really a joke to come again to collect this free birthday cake, even so the place was not clean. Moreover, the promotion free birthday cake was collected at 18:55 just from Costa nearby Caledonian Rd & Barnsbury overground station just in front of CO OP. The staff are very friendly as the lady wishes me a great birthday After this bad experience I installed Pret A Manger app. They have an option to subscribe to drink cold & organic coffee drinks including tea for only £20 per month, up to 5 drinks per day & the first month is free as you can cancel at anytime. Please avoid Costa which is located nearby Caledonian Rd station as you know Starbucks is in front of the station. Thank you

Very good service and atmosphere but was unable to process my Costa Card.

Sizeable costa, staff were friendly

Lovely place with a few quite private seats and comfortable. The staff are attentive.

Coffee with a smile. Great for a team catch up too!

Nice helpful serving lady, spacious & ambient, with charging plug-points at tables & couple of sofas & stools with tables at rear window overlooking walkway with pot plants, on main Caledonia Road, has toilet too

Simple,classic with lots of space and seats. I love Costa coffees

Typical Costa, same comfortable layout in every shop and friendly staff.

Love Costa. Staff are always happy to see you with a smile. Although my usual Costa has been closed, I don't understand why, it was always a very shop. Costa in Holloway Road, next door to James Selby. Please open it again please

Nice new Costa, lots of seating and not very busy for a mid-morning visit. Service was slowwww, Costa always seems to have a trainee on the coffee machines. coffee order was wrong, for what should have been a simple Latte. Could do with a few costa machines to allow self-service 🤔.

It was good service and quick but since it wasnt that busy and i didnt have any large order i gave it four stars

Very fast and efficiently service

Great service and good iced coffee

Says open till 8pm shut before 7pm joke

Nice cosy place and friendly staff, perfect for taking a break / having breakfast with a good coffee!

Very nice place to work or meet

Friendly morning staff, good coffee. It's a simple option

Staff too busy in back room on their phones to serve customers..i had to go & ask twice for service 😏 not good..made me late!

Missed my usual Costa .. bit strange with it being it take away now, serivce was amazing x

Had one cash register working for AMEX payments for weeks now. Today walk in and was told the working till is now broken so they can't accept AMEX payments. For such a large franchise you would think payment tills would be a priority.

A spacious place with a hotel feel. Disabled access and toilet.

Do yourself a favour.....if you want a cappuccino more likely get a flat white. They take the order & money but customer do not get it as staff working without appropriate training/capabilities!!! Too many staff in this ‘category’ so pot luck!!! I’d advise to stay well away & do not waste your money here!!!!!

The staff at Costa Coffee are very friendly (Victoria) and welcoming and I go there every day about 2 times a day and I would recommend this store to everyone BRILLIANT staff

Everything you would expect from a generic coffee shop

Standard Costa that has standard coffee

Convenient location, spacious inside with friendly staff and service. Not ideal with to sit outside as you'll be facing the never ending traffic along Caledonian Road! Not forgetting passers-by from with the tube station within yards of the place and Sainsbury's seconds away.

Such a nice place for quick bite and coffee lovers

It was nice and quiet. I enjoyed the coffee and the staff were friendly and helpful.

I love this coffee and the shop is very clean now VERY good service and staff

Agradable atención. Lugar limpio y fresco.

Very cosy and nice place to have a coffee and get some work done. Not too busy compared to other branches which is good.

Over priced, you've been to one you've been to them all.

You're making me poor with your flat whites. Please stop 😂

Great coffee, service and nice seating 👍 not squished at all, really lovely place!

Great coffee and prices, shame coffee not hotter to last longer!

Lovely friendly staff great coffee

Not enough charging ports situated around seats, only 2 or 3 seats have access to charging ports and one of those is still behind a couch.

Nice staff, OK coffee but stale cakes at times. I asked for a lemon muffin today and it was clearly an old one, I had to ask for another one and they brought out a fresh one.

Very clean and helpful staff. Quick service

Lovely staff and lots of sitting space! Very conducive work environment.

I always like this Costa, the staff are really good and nothing is too much trouble !

They would not heat my latte up a bit after it went cold

Cosy place for a nice cuppa tea or fancy coffee. 🍵🥐☕🍪🥞

Great place with affordable and decent food and drinks as well as a good staff team.

customer service to improve, i work in hospitality.. very bad impression this morning - you cannot compare with the shop around

Standard costa fare...staff were quite surly...dunno perhaps they were tired....

Es bastante vacío por la mañana. Tenía que visitar eye hospital,antes de estar panico..café está normal, servicio normal.todo correcto. I give less star now.you pay your cafe is like you beg them a coffee.could be better service plus just raise the price. Never give a piece of tissue if you don't ask. Sometimes they just don't bother to serve like a robit.

Lovely coffee, efficient staff and very comfortable environment.

not bad could be better service

this was an island of coolness during the heatwave - great air con (coffee is average)

Same as any costa really, nice coffee but a tad pricey

Nice, clean and very good and fast service.

Friendly staff and helpful great tea. Love the seating very comfy

Nice and relaxed. Lovely staff. Always been a Costa fan. Air con could keep me here all day!!!!!!!

Great coffee with plenty of seating

Coffee is fine, marked one point down as the pastries aren't the best.

I'm a Costa Lover. Simple as that lol

Cosy, quiet, helpful smiley staff. I did visit on a Sunday afternoon.

Good reliable costa, shame the toilets are always coded but this is the norm in London nowadays

Panini served quickly and nice and hot. Yum

Clean and a large space so you chat without shouting, Staff are friendly and helpful.

Another decent Costa with friendly staff and a good music selection. Convenient if you're using Caledonian Road tube, and larger and cosier than the Starbucks across the road.

Loads of space, always have wide variety of sandwiches and desserts. The baristas are really friendly and helpful as well.

Nice, clean, needs more staff to be served quicker

Good Costa coffee. When I went it was fairly empty, but it looks (judging by its size) that it can accommodate large groups of people. Staff was friendly enough and coffee was ok (maybe a bit overpriced if you ask me). It's warm enough inside and the music selection was ok too.

As I am an everyday customer I'll give it five stars for a great service and a good coffee

Love a flat white at Costa, some outlets are better than others. The one at Kingston, Milton Keynes was poor, the one in Ampthill very good.

Great staff. Coffee not as good as cafe nero

Lovely cosy Costa. Quite spacious inside and staff are friendly. Only downside is that hideous

Costa coffee. Better than their usual mediocre offering serving nearby students but nothing going make the coffee any better

Large space , poor cell phone signal

Great costa - spacious, friendly - consistently good staff and coffee l!

It's a Costa. What can you say.

I'm glad they're aware of eco issues. I bought coffee with my reusable container and got 0.25 pound deduction on the price. Great atmosphere and friendly staff although the free WiFi here doesn't work during my stay.