Costa Coffee in Enfield

one sandwich.left at noon - no other food available No plate available for food - staff shrugged her shoulders when asked

The opening hours are false been five days in a row to find the place closed. Complete waste of my time and energy

I'd leave 0 stars if I could. The person who served me was extremely unnecessarily rude when I asked for a drink that they didn't have — how was I supposed to know they didn't have it especially when it wasn't written on the board or the app or anything? No apology for being out of the drink or anything, just complete and utter rudeness. This is unacceptable especially considering this Costa is in a hospital.

I have just visited this Costa in the hospital and I wanted just to get an espresso, they guy who served me even didn’t had his uniform on and just notified me that they are closing because of short staff (they were three people there) and the coffe machine is cleaned so he can only make tea. I do work in Costa myself and I have never ever seen such bad service and telling to customers that they are closing 3hrs before official time of closing because of staff shortige. Well I still got the tea but I will not come back to this one Costa rather then my local ones.

Staff keep talking to each other in a foreign languages when serving customers . No eye contact no much interaction unless is to take the payment. You cannot be serving somebody and talk to colleagues in a foreign language .

Some staff don't know how to process payments through Costa gift cards some others know. Would be good if someone could train all staff.

First of all, customer service there is not that great. Especially one guy is always rude and seems like he hates his job. Second of all today (29.11.2023) opening hours on the website says they open till 6pm, they were already closed at 4.30 pm. When I asked why, they said „because „. Absolutely outrageous.

Closed early...... Need another person on till and maybe a smile😄😄

2.30 pm and the Costa is roped off and cleaning down. I asked it was reopening...guy rudely ignored me then responded 'no' as I made to walk away. This is a busy hospital on a Friday afternoon, surely this should be open til at least 5pm?

I came to buy coffee because it opened at 6:30, but it was still opening. Now I've been waiting for 21 minutes for it to open. It's a very disturbing situation. Kosta coffee always does this.

Came to get a coffee the opening time is 6:30 but its been 20 mints and still no one here and they always do this never opens on time

I was attending hospital central Middlesex and about 2.45, I decided to buy a muffin, as a little thank you gesture to my consultant - firstly the counter wasn’t stocked up , the muffins were out the back and was brought to me- however the muffin was thrown into the bag upside down and the whole thing ruined. Not impressed with such bad service and to have to ask for a napkin - the mannerism wasn’t very customer centric.

Stopped to get a coffee on exiting North Middlesex hospital. This branch is located on the ground floor, near the hospital's main entrance. There were a few customers at the time of my visit but the service was still fairly slow. There were few cake items available. The restaurant and seating area was very clean.

What is with the girl working here. Always a queue when she's working, rude, slow and makes awful coffee. Why do you keep closing early as well?! So stupid when visiting hours are until 8, that you close at 3:30pm but decide to close at 2pm today! It's not just visitors who expressed their disbelief at the rude lady and early close but NHS staff too! These are people who look after the sick and Ill. Shameful!

Always get a nice coffee.. staff are friendly

The coffee is delicious! I recommend

Staff clicked in my face. To get my attention when looking at the menu

The Costa Coffee cafe is very pleasant although it needs cleaning. The coffee is good but the service terrible. The tall man who seems to work there every day is rude and grumpy. He almost shouted at me because I could not understand what he said. As many of the customers are patients, there should be someone kind and sensitive and not a grumpy bully.

This is the worst coffee I've had from any Costa outlet. Wanted soya milk but they had run out so I opted for semi skilled milk with Hazel nut syrup. To say it was vile is an understatement. In fact I wasn't even sure I was drinking coffee as for the hazelnut syrup, was there any?

they worst Costa coffee I went too, all table are empty but dirty, no scanner to get my coffee points ni cream. no very happy with the service

The one staff member working was excellent. Totally unfair that she's having to do everything on her own at lunchtime though. She was also the only person serving the other morning. Long queues with potential customers walking away on both occasions. Sort it out.

OK. I'm oncology patient and after my chemo session I just wanted cup of hot chocolate. Unfortunately it was finished and instead of that older quy suggested me "white hot chocolate " i understand that it's only sweet milk and cream on top and he still charged me £3.50 of chocolate princes and after that another lady started to laugh from me. I'm ok to pay £3.50 but laughing from the costumer....? Sadly I don't know their names. I think it was my last time in this coffee shop. Shame....

On the week days I have no issues the the staff are polite and efficient, especially Mariam who always looks after me. Weekends are the complete opposite and I genuinely dread coming to get a coffee on the weekend because it’s the same individual who takes 30 minutes to serve 3 people. It’s beyond belief anyone can move this slowly. Please please please do something about this person because it is frustrating working in a busy hospital and wait this long for something simple as a coffee.

Great service great coffe 10/10

Nice place to have coffee price is reasonable

Experience cordial, staff very helpful, a pleasant morning sat chattering with friend whilst enjoying a nice cup of black tea (early gray).

Good quick service good range of cakes and sandwiches

I mean I am sorry to say but all costa coffees are generally bad, just like other high street brands. The passion is not there and I guess it must be incredibly difficult to manage quality on an operation point of view. But today the coffee was just really really bad. Polite staff but just really really bad, coffee is what you go for when you go to.a coffee shop. World wide coffee chain selling terrible coffee!..... how dose this happen.

Good service and friendly staff

Very disappointed. Coffee and service was good as it usually is but a number of small children running and screaming out of control around the tables was a disturbing nuisance. The Supervisor or manager must observe the situation and deal with it

Barista's are very nice and welcoming i've made a mistake when ordering drinks a few times, they were very happy to fix my problems, I really recommend this when you're near.

Can't stand tacky coffee and ignorant staff

The female staff was more interested in chatting with her colleague than serving the customer. Not even eye contact. I think a simple "Hi" and "Thank you" makes a whole lot difference.

In the hospital they have a captive audience, as the choice is Costa or the no-name coffee shop very nearby in the main hospital entry way which used to be an affiliate of Starbucks but have gone downhill since. Sometimes this Costa serves a good brew, sometimes not so much, depends on the barista on the day. No matter who it is, they often can't keep up with demand. They pointedly only stock artificially-sweetened 'diet' soft drinks, which cause migraines in many of us, in the fridge. And various cakes and syrups totally undermining the healthy point at the cost of their customers' choice.

Should open at 8. But is 8.15 and still shut.

Bardzo dobra kawa . Costą znajduje się obok szpitala Middlesex na Edmonton w Londynie .

Great food, great service. Lovely spot, right on the beach

Rude staff no thank u nothing no smile

The person I served had no manners, was rude slammed my coffee down and spilt some, she clearly doesn't want to be there

Always a great pleasure to take Costa coffee anywhere in the world.

Costa card facility was not working so lost points

Helpful staff, but you have to wait a bit long

One of the better outlets for this company. Staff are efficient

Lugar agradável mesmo sendo dentro do hospital, atendimento muito bom e tudo muito limpo .

Nice staff, nice coffee. Cakes are too pricey though.

Great service, nice seating and environment compared with the other choices in the hospital and has a nice vibe. I think having something "normal", everyday and routine for patients and family to do is very beneficial to morale and health. More hospitals should have proper cafés and restaurants.

Consistently good coffee and service

Worste service ever, first and last time Ive been Here, ladies are rude !!!!

Perfect place for coffee and a flat white..

Busy, bustling but clean and pleasant. Good place for a catch up!

My favourite Coffee establishment. .

After Hospital Appointment Needed Coffee and something to eat

Great place if you love coffee the service was excellent

Friendly staff and wheelchairs friendly

Why do the staff use their fingers to level off the coffee before putting it in the cappuccino machine. When confronted they said "this is how we were trained " . Disgusting 😯

No takeaway lids, they got my order wrong, they don't work as a team, they not paying attention to customers, poor service

Very good coffee shop. Well staffed and good service.

Starbucks is winning at the moment and they aren't even that good

Good customer service and selection of drinks and snacks

I like my cappuccino there but if there bit faster.

Expensive Expense Expenses Expensive.....

Brilliant service and hot drinks

Friendly staff and good service.

Usual Costa coffee chain service.

Polite staff who are very helpful, but the coffee tastes bland and the food choice is unhealthy, considering they are located in a hospital.

Very pleasant attention & service from Costa Staff ,@ North Mid Hosp, today.

Not very good no cups only sold in paper ones

Nice shop but can be busy as it is inside the hospital

Great place to relax and enjoy a coffee.

Nice and clean with helpful staff. A bit pricey for what was ordered was the only place what was still open.