Costa Coffee in Enfield

Staff are very nice, kind, helpful and friendly, well trained and professional, I only had one bad experience, I found hair in my coffee.

Recently visited this costa and the staff were amazing, especially Dilara, not only did she introduce me to a new beverage but she was very polite and welcoming and really has influenced my to come to this branch even more If you're reading this Dilara, thank you, it was the maple syrup coffee that made my day

Lovely as usual definitely recommend 💯

Girls are great and always look after customer

very unfriendly and impolite staff, the scanner does not work, I do not recommend this place

Don't have almond or oat milk. Don't even have WiFi. They didn't even tell us before we ordered. Terrible

Another good experience. Shop followed my notes. The coffees arrived hot and in one piece with the froth intact. The baps arrived warm and tasted good. Thank you.

Excellent service. The shop followed my notes; food arrived warm, the drinks were still hot and not a single drop was spilt. Very satisfied. Thank you.

I'm a regular to this brunch. All stuff are lovely and welcoming with great service. But today this Morning we had only 1 person serving and making coffee's with a trainee with a very busy store. She still managed with great service even there wear inpatient customers waiting less than 4mins they still kept a smile. I hope the Company Costa realise there stuff in what they put into the business. Thank you to silver Street team.

All the coffee was leaking from the bag and half off the coffee was gone

Delivery driver was rude, run doorbell, four times, then banged the door down, not happy with his service

I paid £3.15 for an almond croissant but received a plain croissant for £2.80 with no substitute for the difference in payment.

We need people who can do their job with passion in this world . One of the most unpleasant oat flat white .

It's definitely my favourite 1 out of the lot their chai latte is the 1 make sure to ask for extra hott.

Coffee 3/4 full and 2 other items missing

Very nice and good customer service

Don't order via Uber Eats. 4 of 5 items wrong. Nightmare to sort. Was refunded but ruined breakfast treat. Not clear if allergens noted with wrong items (Both coffees wrong. 1 was meant to be non dairy - not clear which as they sent wrong coffees. But they didn't send anything resembling the plain coffee ordered!) Asked for Toffee Cake - got Toffee Coffee! No pastry as ordered. Only 1 item partially correct. At a minimum they should COUNT the items sent. Breakfast treat ruined!

The prices are super high, the staff is terrible, they talked to me very rudely and they ended up charging me more on my bill that I had to pay, without a doubt, I would not return.

Tables are very dirty and crowded

Iced choc Hazel frappe turned up as hot chocolate!

Iced choc Hazel frappe got a hot chocolate twice!!

Coffee and sandwich were good and not busy which was fine by us. The toilet cubicle was disgusting tho.

I don’t really use this costa often even though it’s the closest one to my house, and today made sense to me why I’d prefer to go out the area. The coffees I got for myself and my wife were weak as anything, they practically tasted like warm milk, my bacon roll tasted stale along with an almond crossaint I also purchased. I was already on the road so was unable to return to ask for another one. The upsetting thing is not only wasting money in this day and age, but the previous day we had breakfast again in another branch (next retail A10) and honestly we were so content with the quality of coffee, food, service and atmosphere, it was brilliant. And to have such high expectations and be let down by my local branch it’s frustrating. They need to take a leaf of out the (A10 next retail store Costa) .

it is just on the high street. Interestingly I tried to find a proper coffee shop on the street and eventually happy to see Costa Coffee. It was rather crowded. The cashier was very kind and she helped us decide on what to get. there were tables outside as well so we let the kids sit outside and talked with my friend inside as it was very noisy outside due to heavy traffic.

I'm very disappointed of this place The service and communication was very bad and also no one was able to open the door of the toilet.. the lady there was non respectful and ignoring my friend ,when she ask for it ...the table was dirty ..I'm not going there again .

Hot drinks was perfect. Forgot to add sugers that I requested but not a big deal. Cheece and tomato toastie was ordered but got a replacement which was enjoyable. I know this costa is busy. So thank you for providing me my morning coffee as I'm moving and packing. So the coffee was much needed

I have come to this costa for the second time now and I was very disappointed how dirty it was. The tables are sticky and not clean and I even spotted flies on cakes which had been covered by a cake cover. I did enjoy the coffee but the place needs a really good steam clean.

Drinks okay but the sandwich was obviously not okay, salad tastes and look like old.

Coffee tastes great! Much better than other Costa shops that’s why I order only from yours! Thanks a lot!

Pretty expensive but really nice food

Delivered half my order, very disappointed and annoyed. They should concentrate more on what the order is as it’s frustrating for customers.

I'd like more comfortable chairs

i get my morning coffee from here everyday, Katya and Melek always welcome me with smiles and great service. The ladies here are lovely and really care about the customers. The shop is kept clean all morning I can see these girls work very hard.

The staff are very lovely, always giving amazing service, keeping the tables clean and engaging with customers. Such a welcoming store.

There was no coffee in my ice latte all I got was the ultimate blend milk and caramel syrup not happy at all

Love all the girls. They're so lovely and sweet.

The hot chocolate wasnt even filled up to 3/4 of the cup

Didn't get what I ordered and wasn't contacted to change the order or even notified and was sent something completely different I'm not happy at all

Very disrespectful staff, all young girls working not even listening to the order properly, and then blaming me. Acting as if I wasn’t going to pay for the cream I wanted and telling me to take my drink and leave. All have unhappy faces, There were 2 more people who complained about there drinks it wasnt the way they wanted it to be as well.

The delivery driver was pleasant and funny. As ever Costa Fore Street has looked after me.

We got a sandwich in replacement for a pasta salad not good

Terrible customer service, aggressive behavior and all little girls unhappy faces. They never Thank you and when you want something extra they get angry right aqay. It needs to be checked urgently don’t let rude people work by the owners… I bought a kit kat hot chocolate for my sun and it comes with a small chocolate bar and they didn’t give it to him, when i asked for it stupid moves were made as if i got it for free.. The are so rude like i didn’t pay.. Unhappy people…And it’s just a one day thing I buy coffe 3-4 times a week but it’s always the same rude rude rude people. i won’t go again.

Sent wrong items. Coffee half full and cold

무료 와이파이가 제공됩니다. 손님이 많아 혼잡하지만 직원들은 친절합니다. 화장실 이용이 가능합니다(비밀번호 키 있음)

If the owner of this place doesn’t go and control this Costa will soon closes down , bunch a rude yongish girls running it , some of them rude , untrustworthy, like the other day I found a power bank I gave to one of the girl asked her if someone looked for it give it back to them , her shift is finished I was still there , it came to my mind that she took the power bank for herself , I went to one of the girl who just started her shift and I said I lost a power bank here , did somebody by any chance found it and gave it to you , she looked for it and said no no one has found it !!!! And they all have agreed to tell the poor customers that the toilet are out of order to avoid clean the toilet !!!! They use it themselves but when a customer asks they say it’s out of order !!!!!

delivery man, too close to my face He tried to talk to me. I don’t want to tell anyone I’m scared this guy please don’t send it again to my delivery to him. I am scared because he’s too close to my face open door half open door he’s come to door very close very close my face. Please don’t send this person to my house thank you otherwise I am reported police thank you

Drink is watery unsweetened has no cream or sprinkles on top

Did not receive my muffin Very upset

Love this place but please keep the tables clean outside. I have very fond memories here. Many thanks

I had a very nice experience in this shop. Was very bussy, but very clean. The staff is very quick, very nice coffee and food aswell. Amazing staff!

I used to came 3 times a week with friends. But this one of the staff member. I asked an other staff member she said that she is a store manager. Please give her a attitude course or something. Always when I come to this store. There is always a customer complaining about her. And if she is a manager she has to be a professional in making coffee. Coffee was horrible.

Where’s my panini Iv paid for it. It did not come with my order

I love Sundays morning coffee ☕ flat white and small latte from Costa, lovely girls, always smiling 😊 making my day better ❤

Didn't deliver most of my order!!!

Dirty tables and flies in the coffee area

I didn’t like my order they got it wrong

Good, only comment would be a new girl was working apparently, so she was so mixed up and needed to be more focused.

Went here to get a brownie slice fir my daughter and there were flies crawling all over them. Told the servers and all they could say was they can't do anything about it. Asked if they were still going to serve the food that was uncovered with flies on and they said yes. Disgusting

Nice atmosphere and lovely coffee too.

Costa is Costa.. but location matters a lot for a Costa. 3 star because of the location.

Oh dear, this branch used to be fantastic but has had a serious decline in quality from my last two visits. The visit before were staff being extremely tardy with drinks and orders. On that day before, the queue went out the door, and it took someone in the back of the line complaining for drinks to actually be made in a timely way. My drink tasted poor which I only realised after reaching the car. On this occasion, they couldn't make any frappes because I think they didn't have the ingredients to do them, and the staff were generally tardy and inattentive again. There were 3 staff that day, and 2 of them seemed very flighty, they made the drinks sub par, and forgot my wife's drink completely. The 2 flighty staff disappeared in the back and the 1 that was left we complained to and she made the drinks and apologised to us. I started drinking my latte after we left and it literally tasted like just warm milk, another poorly made drink. I was too fed up to go back and complain, but likely won't be back again.

Ideal location for a break when visiting the Tower of London, Tower Bridge, HMS Belfast.

Over cooking I can not give that to my child

The toast was bit over done and dry

Very rude workers. I don’t understand how they let this rude people to work in there. The way they talk and act is not acceptable never going there again. Also the way they making coffee is rubbish sometimes.

I love this coffee shop great service great coffe

if I could leave 0 star I honestly would. this has to be THE WORST costa in the history of mankind. today was an uncomfortable experience, after ordering and telling the lady our order we then had to wait about 6 hours to actually get the coffee, but before that we had to go through many obstacles. 1) the barista was making the coffee with NORMAL MILK even though we requested oat milk, if it wasn't for my girlfriend realising this this could of been fatal, not only to me but to anyone that may be allergic or something. 2) VERY RUDE STAFF. upon confronting the barista my girlfriend was met with a very nasty attitude which honestly made us shocked, the barista was telling us that's its not her fault etc, however we wasn't blaming anyone it was just a simple matter that we ordered something and it was totally incorrect if it wasn't for us realising. 3) we almost had to verbally battle our way to get our coffees. if waiting literally like 6 hours wasn't enough we were spoken to like dirt. 4) THEY RAN OUT OF ICE. THEY RAN OUT OF ICE ON A SUMMERS HOT DAY, ON A SUNDAY (the busiest day where everyone is off work) & to make things even more funnier it was only 11am. absolutely shambolic. this costa has to be the worst in the area, maybe even world. severely understaffed. the abuse my girlfriend received was not nice, definitely put me off costa for a while.

christina or whatever her name is. rudest employee. idk if she hates her job or life. very loud and disrespectful for no reason. loves to belittle others. dunno why she still has a job lol. every other employee is nice though 👍🏼

Best Frappes in town albeit a bit on the expensive side !!!

My vibrato customer services is coral

Always love having a coffee ☕ and 🎂

They don’t have cream . And is to first time .

Tables needs to change ,waitress swipe two times but still sticky.

Friendly service and good coffee. Bacon bap okay

It was nice to get a hot drink and a hot sandwich)

No no no I had to pay for my free drink 😔 sad 😔 😔 I sad sad sad 😔

seriously, how do you get a ham and cheese toastie wrong

Sent completely the wrong order

Was racially discriminated against in the fore street costa on the 18th of Feb 2022 by a staff that gave her name as elana

No sugar free but used sugar for someone who is a diabetic not good

Although the food was great, I was disappointed with the hot chocolate with vanilla. I didn't expect it to be so sickly sweet, so much so that I had to add more milk to try and make it less sweet. In the end, I had the throw some away as I just couldn't enjoy it as much as I wanted to. I've had hot chocolate before and it's nice but not with added vanilla.

No latte all week, no special milks, aero hot chocolate wasn’t was normal and it was cold also took 45 minutes

The drinks came half empty i am very disappointed

The staff make the experience and here the three girls that worked Boxing day were superb!

No lids were placed on correctly so the drink was all over the bag cup in one bag in the other I got burnt trying to take it out

Good customer service and lovely delivery driver. Annoying that the phones are down as I couldn't make contact with Costa.

My hot chocolate was spilt everywhere, ruined my other hot food. I have taken photos for proof. I want A refund please.

Nice stuff but the line was too big

Drinks were ok, unfortunately like most places these days they give precedence to delivery orders and make you stand around waiting as blokes in crash helmets jump the queue. Put people in the shop first please, remember the customer in the shop is the reason for your success

don’t order for this branch if you are lactose intolerant! they have delivered my drink MULTIPLE times when I clearly stated ‘soy milk’. save yourself the money and time if you have allergies because they clearly don’t bother to make sure they are using the correct milk.

Although the food was really nice, I was very surprised to find that it was `pigs in blanket` within the Macaroni and Cheese, as it wasn't mentioned in the menu. That was something I wasn't happy about as it spoilt the food experience. Apart from that, everything else was fine.

Ordered a tea and latte tea was meant to have milk in not a black tea Both lids to drink were loose causing drink to spill out in bag making the muffin which I ordered soggy and inedible

Clean, friendly staff. I visit frequently

Well happy as it was earlier than expected 😁👍

Coffee showing on justeat to order but no coffee was sent. Costa said they took off the coffee from the system but it allowed me to order it

I’m really Disappointed I usually have no issues with Costa but today I received my order and one drink was spilled everywhere no effort had been made to make it travel friendly. The cover on the drink was on half heartedly which allowed all the drink to spill out.

very good service to staff very positive

Fast friendly service. Always busy and finding a seat can be challenging. Being on busy high street its probably inevitable.

Asked for the service is very poor this is the 3rd time they are sending me a coffee without sugar when I add 3 sugars at the checkout

Items were missing, ordered caramel latte there was no caramel syrup in there. The toastie was burnt. Not happy at all.