Costa Coffee in Shropshire

Used to enjoy Chicken Ceylon but evidently it is not the same dish anymore, perhaps the chef has changed but there is very little evidence of any coconut and it now tastes like any other curry dish. Disappointed.

No large cups. Cheese and bean toasty barely any filling don't recommend at all. Staff fail to notice offers they have on pretty poor experience

Ordered a small chicken kebab yesterday, the chicken was delicious, fresh and plenty of salad…. Naan bread was thick and good quality , not a skinny thing …..

Room was fine, food was OK. The staff were very helpful and friendly

We have eaten here on previous occasions and have had nice food and good service in the past but not on this occasion . I booked this meal out for my wife’s birthday meal on Saturday night which all 9 of us were really looking forward to. I dropped the birthday cake and balloons for the table off earlier that day as I wanted to make the night special. We were very disappointed from start to finish! From the waitress who was rude and miserable who was attending our table she really shouldn’t be waiting on tables with an attitude like she had. We waited an age to get drinks to our table when they did eventually came out it was in dribs and drabs very slow service. Two of the drinks had to go back as they were mocktails not cocktails. When the food was brought to the tables we were handed the plates and not warned that the plates were hot my daughter and myself nearly dropped them. my wife ordered the steak well done as she always has it, it was so overcooked and dry it was barely edible, not once were we asked if the food was okay and no one came over to ask if everything was okay. But the table behind us which was a party of approx 6 who obviously knew some of the staff were attended by at least 3 staff and looked after so much it’s shame they couldn’t look after all their customers like that. Once again the food was brought out in such slow succession that when we started to eat some of the food was just warm. The final straw was when we were ordering the food I noticed that on the back of the menu it stated if you had a birthday there the person whose birthday it was received a free meal. However when I went to pay the bill I noticed that my wife’s inedible steak was on there. When I then mentioned to the waitress about what it said on the menu even though she’d served us all night saw the balloons on the table and even brought the birthday cake to the table she told me I’d have to prove it was her birthday. This just put the icing on what was an awful birthday meal. When I explained you’ve just served us the cake and why would I spend £50 on a birthday cake just to get a £30 steak free. She then smirked at me and said I can’t do it anyway I’ll have to get the restaurant manager. I would seriously reconsider eating here again. Your waiting staff seriously need some manners when serving customers. Thank you for ruining my wife’s birthday meal.