Costa Coffee in Chelmsford

Best Costa I’ve been to. First visit, staff took my name and then made me feel like a regular, super friendly, quick and welcoming atmosphere.

Amazing service with a smile by a lovely lady & a man at 14:20 on the 13th Jan. A couple of Absolute assets to your branch!!

It's was just an okay experience but need to give good training to the staff

Staff don’t listen properly and constantly get orders wrong

Convenient, quick but shuts early .. 6pm just got a coffee before it closed.

Convenient for coffee if travelling via the railway station or walking nearby. In addition to the main entrance, has a booth window for service after passing through the ticket gates. Limited and somewhat overpriced food options. Standard ubiquitous Costa Coffee outlet since bought by Coca Cola corp.

So this is a costa pronto, it is quick as the name suggests. They only serve you in takeaway cups and the food has a more limited selection than other costas. I asked for soya hot chocolate with cream. Without asking they gave me soya hot chocolate with vegan whip. I hate the vegan whip, I had to remove it then go back in for a tissue. I suggested to the staff that they dont always assume an order for a dairy alternative wants vegan whip, they should ask. I like the taste of soya or oat milk in hot chocolate, I want normal cream though. Very unhappy.

A convenient, but overpriced facility. The food is acceptable, but quite dear, and the place is often understaffed and lacks cleanliness, which makes sense as it is a busy, fast-serving location for commuters coming on/off trains. Not a great spot to relax or hang out, but it gets the job done if you are a big fan of Costa's drinks/food

Positive friendly team, so lovely to see at 6.40am. Coconut flat white guy here 😃

The Manager there is nothing short of fantastic, and he clearly drives his work and customer satisfaction ethos with the rest of the staff. Always enjoy picking up my coffee there - he gets it bang on everytime.

Always good coffee and the staff were excellent and very helpful

Great Costa. Staff are awesome. Clean place. Shelves full. Food well presented. Almost feels like like before Brexit.

Love love love this Costa. The customer service is excellent. Every time I go to get my De-cafe Latte I am greeted with a warm smile and a hello. The ladies are wonderful and genuinely like their job and the customers. Well done Costa for employing such a lovely bunch of people who make my day when I’m getting my coffee.The Manager here really needs to show the other Costa’s in Chelmsford how it’s done.

Who doesn't like coffee? The hot chocolates are also very pleasing. No queue management due to a sign being the wrong way round and staff getting frustrated about this let the experience down mind.

This is a super efficient Costa team. They are always so busy, but have devised an amazing system whereby the coffees get out so quickly and taste really good. The manager is incredible, excellent customer service and an insane ability to remember faces / your orders!

Very friendly staff. Efficient management.

Staff are super helpful, always a good selection of sandwiches, and cakes always clean and tidy

Lovely bubble warm friendly staff always welcome to the coffee shop...very professional an excellent service..

Love getting my coffee from this costa on my way to work, all of the staff are always so lovely and friendly, and make sure to make my order quickly so I'm not rushing for my train! The drinks are always delicious no matter what I order too!

The staff are always super friendly! My go to Costa to pop in for an iced latte and breakfast before work and it’s always super quick and delicious even when it’s pretty busy at times!

These guys do the BEST flat white - they need to tell the other Costa’s their secret - also the friendliest team out there - well done guys!!!

Very proactive manager, takes your order ahead of paying so that they can make your drink ahead of time

This has become a regular stop for me, the staff are always friendly and proactive. Bonus points for remembering my order every time 😁

Thinking about Costa is making me 🤤 drool. I love coming here to grab hot chocolate and a pastry. My husband and I usually come here to grab a quick treat. The staff are quick to serve and are very friendly. I enjoy coming here

Why does it cost so much for coffee 95% water and its a fortune. Food overpriced but good service staff work very hard.

Costa at Chelmsford station is so quick and so polite

Love costa but disappointed in the points changes..less value and choice Plus always a lack of bacon rolls in most Costa worse on a Saturday morning

Nice coffee served by polite and friendly staff

Very welcoming, with great service

Usual Costa offer or coffee, and prepacked sandwiches, and pastries. Sadly still very little for coeliacs to eat unless you like prewrapped factory baked brownie, nut bars or bakewells.

Very handy for the station. A very quick service and the staff are so cheerful. They keep the premises spotlessly clean. A lovely place to enjoy your drink whether inside or outside.

Always a friendly welcome and they know my favourite drinks

On side of Nelson Hotel.Help from staff in these vivid 19 times.

If you like coffee, this is the place where you can get it

Lovely, VERY hard-working staff.

Always good for a break in between shopping

Awsome staff allways make you feel welcome... Good valve..

Amazing smiles! Great service, clean tables and superb coffee! 😍😍😍😍

handy meeting place. right next to the station great coffee quick service

Very good ,the Macchiato was excellent very well made and the cleanest toilets I have visited in a Costa ..well done staff

Much better than the other costa in town - it’s considerably bigger with a nicer seating arrangement and layout

Easy to walk in order and go when your in the rush for the train

Had a very good triple shot espresso here - delicious!

Service with a smile Always friendly and great coffee

Great service. Friendly staff. Even if 10 people are in front of you. You still get your coffee within minutes

Lovely lady made me a great ice flat white

Fair example of the costa machine. Must say they make the best hot chocolate or mocha out of all the coffee chains.

The usual good coffee and with friendly staff

My flat white was excellent , really prompt service and they know how to make a good coffee. They have a really good range of tempting cakes . Excellent customer service with friendly staff serving

Always guaranteed a good coffee here. The staff are very friendly. They also know the orders of all the regulars so they start making it whilst you are in the queue.

Good coffee fast service great staff

What yiud expect - reliable, some queuing etc.. this one is pleasantly located near the town centre and river. And with good outside seating.

Friendly staff, great coffee, awesome location!

Costa load of money for an average cup of coffee!

Very convenient coffee shop attached to Chelmsford railway station. Recommended.

Great friendly service. Always polite. And discount if you buy a £1 travel mug. Everytime you use it they take 25 pence off drink. 😊

Great place to have a coffee before work 💪

Quick and amazing service, the guys are so friendly always makes me want to return!

Best Costa I ever been to... the mgr is amazing always greeting you a smile despite they are too busy. Very clean, best coffee ever! Keep on the good work and may be some other branches in Chelmsford need to learn from you guys...

Nice cup of coffee when you get off the train

Manager very friendly and it's a very clean and welcoming place

ok to many costa coffees about tho

Quick and friendly service right next to the train station

Nice to grab a coffee here... Many people do enjoy this coffee shop

Coffee always good, lots of choices

I love Costa coffee so I may be biased

Unfortunately, quality is sacrificed for speed as the staff struggle during the morning peak. Roo's (outside between the taxi rank and the Plough) would be a better alternative if you appreciate quality

Fast service and good barristers. Great facility for a morning commuter.

Very fast service and super friendly!!!