Costa Coffee in Wiltshire

Lovely little hotel in Amesbury, just 10 minutes from Stonehenge. The quaint and very old building had charm, even if it made getting to the room very difficult (3 flights of stairs and various hallways under ever lower ceilings until we arrived in our attic room). The room itself was very comfortable and clean, the bathroom was newly renovated. Brief confusion with the extra bed for the toddler as it was provided without sheets, pillows and blankets. However, upon request, something from the adult collection was lovingly designed. Dinner in the pub was excellent, although service was a bit slow. Breakfast in the same premises the next day was equally delicious and typically British. Overall, a house with charm and perfect for excursions simply because of its proximity. Child-friendliness is very important! Only an older waitress fell through the cracks because of her grumpy demeanor.

Very disappointed was no chips with the food. Prefer fish and chips and ribs so my son is sat here just eating a fish! No point in ringing as it will take ages for chips to arrive and the food will be cold! Missing a salad which I paid for. Don’t read the notes on the order

I just want to give everyone who was working in Costa Devizes this morning (Friday 1st November) a huge thank you, I was in with my son (2year old) for a coffee whilst waiting for the bus and had had a bad morning with him throwing tantrums and meltdowns in the town centre. I got chatting to Sara behind the counter and just burst out crying, after holding it in for so long, then each and every one of the members of staff were very attentive to me, gave me a complimentary brownie and water for my son to calm me down and went above and beyond to make sure I was looked after. Your kindness went a long way when I was feeling a bit hopeless as a mum this morning. Thank you so much ❤️ each and every member of the team that was in is an absolute credit to that store ❤️

Awful place AVOID Room was covered in dust, heating wouldn't turn off, rubbish all over the floor and under the bed, hairs on the toilet, bathroom ceiling paint coming off and dropping in the bath, stayed 2 nights and only saw 1 member of staff the whole time, refused to eat there as wouldn't trust that the kitchen was as dirty as the room

It is the HOTTEST day of the year so far and I'm told the ice machine hasn't worked for weeks! Seriously? So a successful company has made a very hot customer Very unhappy. Fed my fuel of chains taking from Independents. They'd have fixed their machine. Costa doesn't need to care. Too many of them mean if a few aren't working, their pockets are still lined by the others 🙄