Costa Coffee in Chiltern

Service is very slow. Machine needs to be cleaned as coffee tastes odd.

Excellent coffee with lovely staff,and wonderful food.

Great service by flavia (excuse me if I didn’t spell it correct) very friendly as always. Sadly they run out of my pouring cream so settle for normal latte with blue milk of course 😅

A smaller costa , Good service , friendly staff kept clean Now closed in January 2024 under Costa management

The cafe could do with a good clean. The sofas are dirty and there's all sorts of muck and bits and pieces under the tables. The walls could do with repainting as well.

Great staff very friendly give them a pay rise

Was there today got 4 coffees. Manager and freya the Italian lady were excellent and they gave us lovely coffees. Highly recommend to local people who are looking for an a very good service and ☕️ coffee

A lovely Costa coffee shop in this part of town. Nice atmosphere and busy but not too busy. Great customer service from staff eho are friendly and welcoming. Very cosy aswell inside.

Excellent staff giving excellent service.

Let down by poor customer service when faced with an issue. It's sometimes not about who is right or wrong, but by being gracious and dealing with it the best you can. Defensive service. Now go to Gerrard's Cross.

Decent Costa. Good staff. Nice place to study got lots of work done.

Coffee is great and the staff are professional and friendly. As a regular visitor I am always made welcome even during the busy times. Excellent service.

Nice clean Costa. Tasty coffee served with a smile.

Another Costa, tucked away but conveniently located with a car park at the door along with the local M&S and post office outlet.

Great quality coffee and delightful staff as ever.

Popped in for a coffee after my Sunday afternoon walk just after 4pm and they were closed - when advertised hours are until 5!

A further visit with my friends. Again no toast, no bacon rolls. The coffee server Charl was again very rude and very rude to her co workers in front of customers. When we asked if the coffees in front of us were ours she just pointed and said nothing. Think Charl needs to spoken to and most importantly she needs to treat everyone with respect and manners at all times

Good staff good coffee click and collect a joy

careless female employee. without washing his hands and with his food in his mouth. It's not nice to go to the service. I didn't like it when he touched my toast

Poor service: unfriendly, lack of communication and manager had a scowl on her the whole time. Such a shame as I usually get lovely service at Costa.

Been coming here for over a year and they used to have great staff and customer service but now they have new staff it’s gone down hill there so rude

Clean, relatively fast and polite staff

The best Costa for miles! Friendly and quick service! This is my new regular coffee shop now

Friendly staff and a nice coffee break.

Unbelievable how do they get these designs? Brilliant staff who are so efficient and such good service at this Costa. My favorite stop in the morning.

Staff shouting at each other.. Not what customers want to hear

Busy but lovely place. In a middle of small town/village. For the first time gentleman serving us was generous with crunch on my salted caramel crunch 😋 Cosy, warm place for quick coffee.

One of the best Costa Coffees! Sarah is always professional and a delight too. Highly recommend

Nice experience however, they didn't let my dog in to the shop to buy my coffee and go, I do find the Costa's in London do allow dogs in to the shop to collect my coffee and go.

I love this costa as the staff are amazing and they make my coffee exactly as I like it. I would definitely recommend this place 👌

Nowadays robotic franchises or chains provide mechanical customer service just like the mechanical processed food that they serve. But not at the Chalfont Costa Coffee branch. The first time I was served by Adrian I thought it was a one off. For example, he even suggested I go for the premium Coffee beans when I got my free coffee through the Costa app as then I wouldn't have to pay any extra. That's customer service where he is purely customer thinking. After having been served by the whole team I now regularly travel from Ruislip for my Coffee, foregoing the 4 branches I drive past. Shout out to the whole team who have served me directly over lockdown and beyond Ashton Sarah Aaron George Billy

Excellent service and very polite staff

Social distance well maintained

Service here is very good. The lady I think she is a manager is always friendly and professional. I am in there every morning. She advised me to get the Costa app that way I could get offers. I did this and I am very pleased with it. She is a credit to your company. All the staff are great there.

Friendly team of young people, always enthusiastic to serve you.

Me and a friend went for a coffee earlier today with our dogs and the service was beyond perfect! A staff member greated us with a huge smile and gave our dogs a Costa treat each and made sure our order was placed as we had issues with the website. Made our day with how they treated us ❤️.

Efficient service, clean and tidy inside and friendly staff

Always friendly staff, great location in the heart of Chalfont St Peter. Highly recommended

I popped in for a quick coffee as I was passing through for work. I only realised I had forgotten my bank card once I had ordered my coffee. Sarah the Manager was great and understanding with the situation and said I could return at another time to pay. Happy to say I was able to go back the same afternoon and settle. Thank you Sarah.

Sarah manager is amazing so friendly and makes amazing coffee Couldnt rate her more x

Think I hit a busy time and service was a bit slow. Also the tone of the manager in directing people to stand on their allocated spots was somewhat abrupt, although I appreciate the point probably has to be made 1000 times a day. Coffee was fine and tables/venue was clean and well socially distanced.

Does not open until 7:30am if you are lucky. Often a queue outside by 7:20am. If you are after a coffee before 8am, best to go to the bakery

Been here a couple times for a hot chocolate/bacon roll but unfortunately today was not open at 7:15? The open times say 7 but due to covid I understand. Please update if you can

Excellent customer service and clean place

nothing special a Costa is a Costa

I missed my Costa coffee during lockdown, so I'm pleased with the easing of restrictions. However, hats off to the staff for working in the new pandemic environment, with one way systems, masks and screens. Well done guys!

Sarah and her team always welcome me with a smile. The service is impeccable!

Really good service - the people are always really friendly. They have O2 wifi like all costas and the connection is very good. I regularly go there to work and it's a good environment to do so

Setup just like all of the other Costas, generally clean and good service. Costa prices are high for anything other than coffee.

Love this outlet - staff v good and friendly - the coffee is good !

My favourite Costa. Love the staff. They are a good team managed by Sarah a very likeable person who always makes time to say hello know your name and which drink you prefer

Good fast coffee with great customer services , no faults here always Lovely and clean

Very friendly staff and great coffee

Wood rather go 2 crumbs in the village food is excellent in crumbs very clean

Awful coffee very little on cake offerings

Lovely helpful staff in Costa this morning. Also great cold coffee recommendation. Thanks!

Very friendly staff and great coffee :)

Staff are always friendly but I find it always takes quite some time to get a drink.

The staff that work here are great and the coffee is always good.

The branch in Chalfont Saint Peter lacks pots of soup.

Had very refreshing iced milkshakes really enjoyed it in this weather. Lights lunches choices on toasted sandwich, wide selection of drinks. You can access free WiFi and charge your phone, tablet or laptop. Clean and tidy environment plus toilets. Wheelchair/buggy accessible entrance.

Love this coffee shop very relaxed atmosphere, friendly staff

Lovely coffee shop. Great customer service and it's big enough to sit in a quiet corner

The chairs and tables outside were dirty and cigarette butts made the area smell bad. There were 2 staff serving but neither (considering there was about 4 people inside) came to clean the table.